Integrating information systems success and overall trust

Tam, C., Loureiro, A., & Oliveira, T. (2020). The individual performance outcome behind e-commerce: Integrating information systems success and overall trust. Internet Research, 30(2), 439-462. [Advanced online publication on 22 october 2019]. https://doi.org/10.1108/INTR-06-2018-0262Purpose: While most e-commerce studies focus on the understanding of online customer behaviour, mainly adoption and purchase behaviours. The purpose of this paper is to examine the relationship between e-commerce and individual performance. The authors test the role of systems, information and service quality in e-commerce use and user satisfaction. Trust may become an important aspect for a consumer’s decision making, based on this the authors identify the effect of the role of trust on e-commerce use, user satisfaction and its impact on individual performance. This research has theoretical and managerial implications, since the protagonism of e-commerce is increasing in both academia and industry. Design/methodology/approach: The authors apply a research model that integrates information systems success dimensions and user behaviour in the form of trust. The empirical approach was based on an online survey questionnaire of 437 individuals from Portugal. Findings: The results reveal that overall quality and overall trust are important to explain use and user satisfaction in the context of e-commerce, which further leads to individual performance. The findings indicate that a higher level of use and user satisfaction increase individual performance. Originality/value: The authors integrate information systems success dimensions and overall trust to understand the significance of e-commerce individual performance. The authors expect the results to enrich the understanding of the importance of considering both technological and behavioural factors to increase the success of e-commerce.authorsversionpublishe

Remote sensing training for Corps of Engineering personnel: The university training module concept

A concept to permit Corps of Engineers personnel to obtain and maintain an appropriate level of individual proficiency in the application of remote sensing to water resource management is described. Recommendations are made for specific training courses and include structure and staffing requirements, syllabi and methods of operation, supporting materials, and procedures for integrating information systems management into the University Training Modules

IMPLEMENTATION INFORMATION SYSTEMS FOR THE SMALL AND MEDIUM ENTREPRISES – GENERAL SCHEMATICS

This paper presents mainly the project making techniques needed for integrating information systems into SMEs and tries to identify the appropiate software resources. As for the project making techniques, the paper presents elements for the analysis of the existing information system, the structure of the future system, a flexible scenario for implementing an IT system, steps to follow for generating a solution, methods of management and estimation of the project’s economic efficiency.integration techniques, sme, software resources

A study of strategies for successful enterprise resource planning implementation in a merger and acqusition environment

This project will be focusing on the business problem of integrating information systems within a M & A organization, in this case to a SAP platform. SAP is the platform the parent company uses to run its corporate business functions

Integrating information systems during mergers: integration modes typology, prescribed vs constructed implementation process

Today Information Systems (IS) integration constitutes one of the major success factors of mergers and acquisitions. This article draws on two case studies of firms having realized more than 10 mergers and acquisitions between 1990 and 2000. This paper shows the importance of carrying out a double approach to understand IS integration process. The first approach represents the necessity of using organizational configuration to define possible IS integration modes. Thus we show the importance of organizational, strategic and technological contingencies within the elaboration of integration mode. Then, we complete our analysis with a second approach based on the organizational change theory so as to determine two IS integration process dynamics, i.e. a prescribed integration and a constructed one. These two dynamics allow to apprehend the difficulties in implementing the integration modes chosen for the IS field

Some Promising Areas for IS Research in the Healthcare Industry: Implications from a Case Study of Hospital Operation Room Scheduling

This study investigates the process of operation room scheduling at a Midwestern hospital. A comprehensive process map was developed to illustrate the existing scheduling process. Process simulation was conducted and bottlenecks were identified. Follow-up interviews with hospital administrators provide insights on the needs of integrating information systems for operation efficiency

The Effect of Syntax on Interoperability among Metadata Standards: Another step towards Integrating Information Systems

This research aims to find out the effect of syntax on interoperability among metadata standards. The interoperability of “MARC21 in XML (MARCXML)”, “Metadata Encoding and Transmission Standard (METS)”, “Metadata Object Description Schema (MODS)”, “Metadata Authority Description Schema (MADS)”, “Dublin Core Metadata Initiative (DCMI)”, “PREservation Metadata: Implementation Strategy (PREMIS)”, “Technical Metadata for Text (TextMD)”, and “Metadata for Images in XML (MIX)” are examined. The first section of the paper describes the tools and types of interoperability among metadata standards. In the second section, METS is selected as a core standard. Finally, models of how the studied metadata standards interact with each other and with METS, based on an analytical-systematic approach, are investigated, and some patterns adapted with each model are planned. The results show that the use of appropriate syntax plays a key role in interoperating metadata standards, and leads to information system integration

Integrating Third-party Applications and Information Systems Into the World Wide Web

In this paper we propose a conceptual architecture that integrates with both third-party applications and information systems. We believe that integrating information systems with the Web will go a long way toward making information systems more understandable. We also believe that integrating third-party applications with the Web will lessen the problem that users have to discard applications they use everyday to navigate and publish in the cyberspace