User-centred interface design for cross-language information retrieval

This paper reports on the user-centered design methodology and techniques used for the elicitation of user requirements and how these requirements informed the first phase of the user interface design for a Cross-Language Information Retrieval System. We describe a set of factors involved in analysis of the data collected and, finally discuss the implications for user interface design based on the findings

Modelling data intensive web sites with OntoWeaver

This paper illustrates the OntoWeaver modelling approach, which relies on a set of comprehensive site ontologies to model all aspects of data intensive web sites and thus offers high level support for the design and development of data-intensive web sites. In particular, the OntoWeaver site ontologies comprise two components: a site view ontology and a presentation ontology. The site view ontology provides meta-models to allow for the composition of sophisticated site views, which allow end users to navigate and manipulate the underlying domain databases. The presentation ontology abstracts the look and feel for site views and makes it possible for the visual appearance and layout to be specified at a high level of abstractio

User-centered development of a Virtual Research Environment to support collaborative research events

This paper discusses the user-centred development process within the Collaborative Research Events on the Web (CREW) project, funded under the JISC Virtual Research Environments (VRE) programme. After presenting the project, its aims and the functionality of the CREW VRE, we focus on the user engagement approach, grounded in the method of co-realisation. We describe the different research settings and requirements of our three embedded user groups and the respective activities conducted so far. Finally we elaborate on the main challenges of our user engagement approach and end with the project’s next steps

Linking with Meaning: Ontological Hypertext for Scholars

The links in ontological hypermedia are defined according to the relationships between real-world objects. An ontology that models the significant objects in a scholar’s world can be used toward producing a consistently interlinked research literature. Currently the papers that are available online are mainly divided between subject- and publisher-specific archives, with little or no interoperability. This paper addresses the issue of ontological interlinking, presenting two experimental systems whose hypertext links embody ontologies based on the activities of researchers and scholars

Digital information support for concept design

This paper outlines the issues in effective utilisation of digital resources in conceptual design. Access to appropriate information acts as stimuli and can lead to better substantiated concepts. This paper addresses the issues of presenting such information in a digital form for effective use, exploring digital libraries and groupware as relevant literature areas, and argues that improved integration of these two technologies is necessary to better support the concept generation task. The development of the LauLima learning environment and digital library is consequently outlined. Despite its attempts to integrate the designers' working space and digital resources, continuing issues in library utilisation and migration of information to design concepts are highlighted through a class study. In light of this, new models of interaction to increase information use are explored

Information Access in a Multilingual World: Transitioning from Research to Real-World Applications

Multilingual Information Access (MLIA) is at a turning point wherein substantial real-world applications are being introduced after fifteen years of research into cross-language information retrieval, question answering, statistical machine translation and named entity recognition. Previous workshops on this topic have focused on research and small- scale applications. The focus of this workshop was on technology transfer from research to applications and on what future research needs to be done which facilitates MLIA in an increasingly connected multilingual world

User evaluation of a pilot terminologies server for a distributed multi-scheme environment

The present paper reports on a user-centred evaluation of a pilot terminology service developed as part of the High Level Thesaurus (HILT) project at the Centre for Digital Library Research (CDLR) in the University of Strathclyde in Glasgow. The pilot terminology service was developed as an experimental platform to investigate issues relating to mapping between various subject schemes, namely Dewey Decimal Classification (DDC), Library of Congress Subject Headings (LCSH), the Unesco thesaurus, and the MeSH thesaurus, in order to cater for cross-browsing and cross-searching across distributed digital collections and services. The aim of the evaluation reported here was to investigate users' thought processes, perceptions, and attitudes towards the pilot terminology service and to identify user requirements for developing a full-blown pilot terminology service

PENG: integrated search of distributed news archives

The PENG system is intended to provide an integrated and personalized environment for news professionals, providing functionalities for filtering, distributed retrieval, and a flexible interface environment for the display and manipulation of news materials. In this paper we review the progress and results of the PENG system to date, and describe in detail the document filtering part of the system, which is designed to gather and filter documents to user profiles. The current architecture will be described, along with some of the main issues which have so far been found in it's development

Investigating design features of a computer-mediated communication system

Computer-mediated communication (CMC) is increasingly used in higher education, but it is not without problems. The effectiveness of CMC depends on many factors, including the characteristics of CMC systems themselves. The research reported here therefore aimed to investigate how an educational CMC system might be improved, in order to support learning more effectively. The main context for the research was distance learning at the UK Open University (OU). A two-stage, mixed methods research approach was adopted. In the first stage, interviews and observations were carried out to explore the benefits and problems experienced by users. This revealed two major issues: information overload and lack of social presence. Information overload relates to users’ problems dealing with large numbers of messages. Social presence relates to the need for users to feel connected with each other. The second stage investigated system features aimed at addressing these issues, implemented in a prototype computer conferencing system. Features to address overload included branched message threading and user recommendations. Features to address social presence were ‘résumés’ and instant messaging. These features were evaluated using questionnaires, with several cohorts of students in an OU course. Students expressed approval of the features, although some features were not widely used. Students preferred branched threading to chronological threading because branching helped them to follow ‘conversations’. Students were uncomfortable recommending messages, feeling that the value of a message would vary between people. They were also uncomfortable using instant messaging to contact others whom they did not know. However, the awareness aspect of instant messaging provided a sense of solidarity. The research demonstrated that the problems of overload and lack of social presence are significant, and each has social aspects which must be addressed. Students’ relationships with each other affect whether and how they use the features of CMC systems. We can conclude that particular attention must be paid to the social aspects of online communication, both when designing educational CMC systems and when considering how they are used. To maximise the benefits for learning, students need to feel comfortable with each other online, and there are few short cuts to achieving this

CHORUS Deliverable 2.2: Second report - identification of multi-disciplinary key issues for gap analysis toward EU multimedia search engines roadmap

After addressing the state-of-the-art during the first year of Chorus and establishing the existing landscape in multimedia search engines, we have identified and analyzed gaps within European research effort during our second year. In this period we focused on three directions, notably technological issues, user-centred issues and use-cases and socio- economic and legal aspects. These were assessed by two central studies: firstly, a concerted vision of functional breakdown of generic multimedia search engine, and secondly, a representative use-cases descriptions with the related discussion on requirement for technological challenges. Both studies have been carried out in cooperation and consultation with the community at large through EC concertation meetings (multimedia search engines cluster), several meetings with our Think-Tank, presentations in international conferences, and surveys addressed to EU projects coordinators as well as National initiatives coordinators. Based on the obtained feedback we identified two types of gaps, namely core technological gaps that involve research challenges, and “enablers”, which are not necessarily technical research challenges, but have impact on innovation progress. New socio-economic trends are presented as well as emerging legal challenges