SEMA4A: An ontology for emergency notification systems accessibility

This is the post-print version of the final paper published in Expert Systems with Applications. The published article is available from the link below. Changes resulting from the publishing process, such as peer review, editing, corrections, structural formatting, and other quality control mechanisms may not be reflected in this document. Changes may have been made to this work since it was submitted for publication. Copyright @ 2009 Elsevier B.V.Providing alert communication in emergency situations is vital to reduce the number of victims. Reaching this goal is challenging due to users’ diversity: people with disabilities, elderly and children, and other vulnerable groups. Notifications are critical when an emergency scenario is going to happen (e.g. a typhoon approaching) so the ability to transmit notifications to different kind of users is a crucial feature for such systems. In this work an ontology was developed by investigating different sources: accessibility guidelines, emergency response systems, communication devices and technologies, taking into account the different abilities of people to react to different alarms (e.g. mobile phone vibration as an alarm for deafblind people). We think that the proposed ontology addresses the information needs for sharing and integrating emergency notification messages over distinct emergency response information systems providing accessibility under different conditions and for different kind of users.Ministerio de Educación y Cienci

Emergency Alerts for all: an ontology based approach to improve accessibility in emergency alerting systems

11 pages, 7 figures.-- Contributed to: 5th International Conference on Information Systems for Crisis Respose and Management (ISCRAM2008, Washington, DC, USA, May 4-7 2008).When a disaster occurs it is critical that emergency response information systems share a common ontology to support their disaster management alerting functions and notifications. Notifications are critical when an emergency scenario is going to happen (e.g. a typhoon approaching) so it is crucial, for emergency systems, to be able to transmit them to all kinds of recipients. An ontology was developed by investigating different sources: accessibility guidelines, emergency response systems, communication devices and technologies, taking into account the different abilities of people to react to different alarms (e.g. mobile phone vibration as an alarm for deaf people). We think that the proposed ontology addresses the information needs for sharing and integrating emergency notification messages and contents over different emergency response information systems and to be accessible under different conditions and for different kind of users.This work has been partly funded by UIA4SIGE (Ministerio de Educación y Ciencia TSI2007-60388) and MDDSIGE (CAM-UC3M CCG06-UC3M/TIC-0787) projects.Publicad

The assessment of information technology maturity in emergency response organizations

[EN] In emergency response organizations, information technologies are not adequately explored. Sometimes, the mere adoption of new information technologies is not productive, as their efficient use depends on other interrelated technologies and the environment where they are installed. This work describes a model to help organizations understand their capability in respect to the adoption of these technologies. The model also helps the performing of the evaluation from different perspectives, making it suitable to collaborative evaluation. Using the proposed model, an organization can measure its maturity level in different aspects of the evaluation and guide the investment on its capabilities. Part of the model has been developed for emergency response organizations and the information technology dimension of the model has been applied to two fire department installations.Marcos R. S. Borges was partially supported by grants No. 560223/2010-2 and 480461/2009-0 from CNPq (Brazil). Work of José H. Canós is partially funded by the Spanish Ministerio. de Educación y Ciencia (MEC) under grant TIPEX (TIN2010–19859-C03-03). The cooperation between the Brazilian and the Spanish research groups was partially sponsored by the CAPES/MECD Cooperation Program, Project #169/ PHB2007-0064-PC.Santos, RS.; Borges, MRS.; Canos Cerda, JH.; Gomes, JO. (2011). The assessment of information technology maturity in emergency response organizations. Group Decision and Negotiation. 20(5):593-613. doi:10.1007/s10726-011-9232-zS593613205Bigley G, Roberts KH (2001) The incident command system: high reliability organizing for complex and volatile task environments. Acad Manag J 44(6): 1281–1299Chinowsky P, Molenaar K, Realph A (2007) Learning organizations in construction. J Manag Eng 23(1): 27–34Diniz VB, Borges MRS, Gomes JO, Canós JH (2008) Decision making support in emergency response. In: Encyclopedia of decision making, Information Science Reference (an imprint of IGI Global), New York, pp 184–191Dörner R, Grimm P, Seiler C (2001) ETOILE—an environment for team, organizational and individual learning. CG Top 13(3): 5–6Dykstra E (2003) Concept paper: toward an international system model in emergency management. In: Proceedings of toward an international system model in emergency management, Public Entity Risk InstituteFederal Emergency Management Agency (FEMA) (1998) Emergency management guide for business and industry: a step-by-step approach to emergency planning, response and recovery for companies of all sizesGu Q, Mendonça D (2005) Patterns of group information seeking in a simulated emergency response environment. In: Proceedings of the 2nd international ISCRAM conference, Brussels, BelgiumHale J (1997) A layered communication architecture for the support of crisis response. J Manag Inf Syst 14(1): 235–255King W, Teo T (1997) Integration between business planning and information systems planning: validating a stage hypothesis. Decis Sci 28(2): 279–307Lachner J, Hellwagner H (2008) Information and communication systems for mobile emergency response. Lecture notes in business information processing, vol 5. pp 213–224Lavoie D, Culbert A (1978) Stages in organization and development. Human Relat 31(5): 417–438Lindel MK, Prater C, Perry RW (2007) Emergency management. Wiley, New YorkLlavador M, Letelier P, Penadés MC, Borges MRS, Solís C (2006) Precise yet flexible specification of emergency resolution procedures. In: Proceedings of the information systems for crisis response and management (ISCRAM), pp 110–120Meissner A, Wang Z, Putz W, Grimmer J (2006) MIKoBOS: a mobile information and communication system for emergency response. In: Proceedings of the 3rd international ISCRAM conference, Newark, New JerseyNonaka I, Takeuchi H (1995) The knowledge creating company: how Japanese companies create the dynamics of innovation. Oxford University Press, OxfordOchoa S, Neyem A, Pino JA, Borges MRS (2007) Supporting group decision making and coordination in urban disasters relief efforts. J Decis Syst 16(2): 143–172Paton D, Flin R (1999) Disaster stress: an emergency management perspective. Disaster Prev Manag 8(4): 261–267Paulk MC, Weber C, Curtis B, Chrissis M (1995) The capability maturity model: guidelines for improving the software process. Addison-Wesley, ReadingQuarantelli EL (1997) Problematical aspects of the information/communication revolution for disaster planning and research: ten non-technical issues and questions. Disaster Prev Manag 6(2): 94–106Santos RS, Borges MRS, Gomes JO, Canós JH (2008) Maturity levels of information technologies in emergency response organizations. In: Proceedings of the international workshop on groupware, Omaha, Nebraska, USA. Groupware: design, implementation and use. Lecture notes in computer science, vol 5411. Springer, Berlin, pp 135–150Schoenharl T, Szabo G, Madey G, Barabasi AL (2006) WIPER: a multi-agent system for emergency response. In: Proceedings of the 3rd international ISCRAM conference, Newark, New JerseyTuroff M (2002) Past and future emergency response information systems. Commun ACM 45(4): 29–33Turoff M, Chumer M, Hiltz R, Clasher R, Alles M, Vasarhelyi M, Kogan A (2004a) Assuring homeland security: continuous monitoring, control and assurance of emergency preparedness. J Inf Technol Theor Appl (JITTA) 6(3): 1–24Turoff M, Chumer M, Vande Walle B, Yao X (2004b) The design of a dynamic emergency response management information system (DERMIS). J Inf Technol Theor Appl (JITTA) 5(4): 1–35Van der Lee MDE, Van Vugt M (2004) IMI—An information system for effective multidisciplinary incident management. In: Proceedings of the 1st international ISCRAM conference, Brussels, BelgiumYuan Y, Deltor B (2005) Intelligent mobile crisis response systems. Commun ACM 28(2): 95–98Zimmerman R, Restrepo CE (2006) Information technology (IT) and critical infrastructure interdependencies for emergency response. In: Proceedings of the 3rd international ISCRAM conference, Newark, New Jerse

Ubiquitous Interoperable Emergency Response System

In the United States, there is an emergency dispatch for fire department services more than once every second - 31,854,000 incidents in 2012. While large scale disasters present enormous response complexity, even the most common emergencies require a better way to communicate information between personnel. Through real-time location and status updates using integrated sensors, this system can significantly decrease emergency response times and improve the overall effectiveness of emergency responses. Aside from face-to-face communication, radio transmissions are the most common medium for transferring information during emergency incidents. However, this type of information sharing is riddled with issues that are nearly impossible to overcome on a scene. Poor sound quality, the failure to hear transmissions, the inability to reach a radio microphone, and the transient nature of radio messages illustrate just a few of the problems. Proprietary and closed systems that collect and present response data have been implemented, but lack interoperability and do not provide a full array of necessary services. Furthermore, the software and hardware that run the systems are generally poorly designed for emergency response scenarios. Pervasive devices, which can transmit data without human interaction, and software using open communication standards designed for multiple platforms and form factors are two essential components. This thesis explores the issues, history, design, and implementation of a ubiquitous interoperable emergency response system by taking advantage of the latest in hardware and software, including Google Glass, Android powered mobile devices, and a cloud based architecture that can automatically scale to 7 billion requests per day. Implementing this pervasive system that transcends physical barriers by allowing disparate devices to communicate and operate harmoniously without human interaction is a step towards a practical solution for emergency response management

Analysis and Development of Emergency Management Information System for Railway Systems in Taiwan

Railway is one of the most efficient, convenient, and comfortable ways with maximum mobility to meet people. Railway accidents or disasters often cause delays and service interruptions, resulting in operational and other loss. Despite many railway systems in Taiwan having a variety of monitoring systems for natural disasters, they still need an efficient platform for the emergency management of disasters and accidents since time and efficiency are the keys to emergency management. This study aims to fill in this gap by developing an emergency management information system for Railway Systems in Taiwan, i.e. “Railway Emergency Management Information System”, to support railway emergency management center and its sub-divisions in resource management, communication, messaging, and information sharing among different groups. The system includes many features that will improve communications between emergency management center and the mobile emergency management center to facilitate the progress of the disaster control units and dispatching at the disaster site. The study’s information system has been designated by local railway administration as the core system and starts trial since February 2012. Information requirement analysis, framework and design of the aforementioned information system will be discussed in this paper. It is hoped that the present study's information system research will help improve the emergency response of railway administration and provide safer rail transport service for the passengers

Mobile information communication technology for crisis management : understanding user behavior, response and training

SMS text-messaging is an interoperable communication vehicle known to be dependable for mass media alert notifications in crisis management. SMS text-messaging also offers potential as one viable two-way communication alternative for field responders in crisis response. Both continuously changing mobile information communication technologies and the importance of precise information exchange constitute a need for communication protocol training and practice. This study introduces a technology-mediated training technique based on speech act and communicative action theories. These theories are used to inform the design of a baseline measure for task performance improvement and to suggest a model to predict communication readiness. Because this research bridges two fields - information systems and communication - it provides a model for full construct-representation of text-based interaction in a technology-mediated environment. The proposed model is validated through a web-based training application with 50 participants who have different crisis response backgrounds, including emergency management practitioners, first responders, public safety volunteers, community volunteers, community citizens, and students over the age of 18. Each group encompasses diverse technological skill and usage levels. The web-based training application developed in the present study features plain language training so that a clear understanding of user behavior, response, and training would emerge. The training and crisis scenario are rendered through multimedia recordings and designed to measure task response, based on the 160 character per SMS text-message exchange limit. The mixed-methods design begins with a crisis scenario, followed by pre-training measures, three repeated training measures, and concludes with post-training measures. A total of six tasks are introduced (3 pre-training and 3 post-training) in which each participant interfaces with the web-based training application through a high-speed Internet connection. Task response level results show promise for this exploratory research and contribute to a new discourse mode that extends to mobile technology penetration. Future research will focus on refinement of the model\u27s task performance measures and will seek to introduce additional situation-based scenarios and mixed-modes of communication. During this next research phase, the objective is to incorporate the model into mobile device usage and operationalize the model in authentic crisis management contexts. If successful in extended field simulation, the model may have the potential to ensure effective mobile information communication within the context of crisis

Energy-efficient Transitional Near-* Computing

Studies have shown that communication networks, devices accessing the Internet, and data centers account for 4.6% of the worldwide electricity consumption. Although data centers, core network equipment, and mobile devices are getting more energy-efficient, the amount of data that is being processed, transferred, and stored is vastly increasing. Recent computer paradigms, such as fog and edge computing, try to improve this situation by processing data near the user, the network, the devices, and the data itself. In this thesis, these trends are summarized under the new term near-* or near-everything computing. Furthermore, a novel paradigm designed to increase the energy efficiency of near-* computing is proposed: transitional computing. It transfers multi-mechanism transitions, a recently developed paradigm for a highly adaptable future Internet, from the field of communication systems to computing systems. Moreover, three types of novel transitions are introduced to achieve gains in energy efficiency in near-* environments, spanning from private Infrastructure-as-a-Service (IaaS) clouds, Software-defined Wireless Networks (SDWNs) at the edge of the network, Disruption-Tolerant Information-Centric Networks (DTN-ICNs) involving mobile devices, sensors, edge devices as well as programmable components on a mobile System-on-a-Chip (SoC). Finally, the novel idea of transitional near-* computing for emergency response applications is presented to assist rescuers and affected persons during an emergency event or a disaster, although connections to cloud services and social networks might be disturbed by network outages, and network bandwidth and battery power of mobile devices might be limited

Improved earthquake response via simulation and integrated space- and ground-based technologies: the TREMOR proposal

Earthquakes occurring around the world each year cause thousands of deaths, millions of dollars in damage to infrastructure, and incalculable human suffering. In recent years, satellite technology has been a significant boon to response efforts following an earthquake and its after-effects by providing mobile communications between response teams and remote sensing of damaged areas to disaster management organizations. In 2007, an international team of students and professionals assembled during the International Space University’s Summer Session Program in Beijing, China to examine how satellite and ground-based technology could be better integrated to provide an optimised response in the event of an earthquake. The resulting Technology Resources for Earthquake MOnitoring and Response (TREMOR) proposal describes an integrative prototype response system that will implement mobile satellite communication hubs providing telephone and data links between response teams, onsite telemedicine consultation for emergency first-responders, and satellite navigation systems that will locate and track emergency vehicles and guide search-and-rescue crews. A prototype earthquake simulation system is also proposed, integrating historical data, earthquake precursor data, and local geomatics and infrastructure information to predict the damage that could occur in the event of an earthquake. The backbone of these proposals is a comprehensive education and training program to help individuals, communities and governments prepare in advance. The TREMOR team recommends the coordination of these efforts through a centralised, non-governmental organization

Design of Emergency Position Reporting System for Disasters Using Amateur Radio and Automatic Packet Reporting System (APRS) as a Mobile Station Operator for Educational Purposes

The emergency position reporting system is proposed for disasters using amateur radio and Automatic Packet Reporting System (APRS) as mobile station operators for unexpected natural disasters after the Internet and mobile communication system infrastructure are destroyed surrounding the disaster areas. In this work, the objectives are to report and receive position information on emergency use with Amateur Radio and APRS as a Mobile Station Operator. The location tracking systems are used with amateur radio devices and implemented with APRS in the act of position reports. The position information is received from the smartphone’s Global Positioning System (GPS) using the offline mode to the APRS via Bluetooth network that is connected to transceivers. The transceiver used the dual-band Yagi antenna 145Mhz/435Mhz called Mobile Station Operator (MSO) as the APRS client using callsign. The MSO collected the location data sent to the Response Station Operator (RSO) that combined with APRS, transceivers, and antenna. The server system allowed data location information monitoring using a valid passcode from a licensed amateur radio operator and used strictly by the servers to validate the connection to the server application