A Technology Proposal for a Management Information System for the Director’s Office, NAL.

This technology proposal attempts in giving a viable solution for a Management Information System (MIS) for the Director's Office. In today's IT scenario, an Organization's success greatly depends on its ability to get accurate and timely data on its operations of varied nature and to manage this data effectively to guide its activities and meet its goals. To cater to the information needs of an Organization or an Office like the Director's Office, information systems are developed and deployed to gather and process data in ways that produce a variety of information to the end-user. MIS can therefore can be defined as an integrated user-machine system for providing information to support operations, management and decision-making functions in an Organization. The system in a nutshell, utilizes computer hardware and software, manual procedures, models for analysis planning, control and decision-making and a database. Using state-of-the-art front-end and back-end web based tools, this technology proposal attempts to provide a single-point Information Management, Information Storage, Information Querying and Information Retrieval interface to the Director and his office for handling all information traffic flow in and out of the Director's Office

Modeling intelligent agents for web-based information gathering

The recent emergence of intelligent agent technology and advances in information gathering have been the important steps forward in efficiently managing and using the vast amount of information now available on the Web to make informed decisions. There are, however, still many problems that need to be overcome in the information gathering research arena to enable the delivery of relevant information required by end users. Good decisions cannot be made without sufficient, timely, and correct information. Traditionally it is said that knowledge is power, however, nowadays sufficient, timely, and correct information is power. So gathering relevant information to meet user information needs is the crucial step for making good decisions. The ideal goal of information gathering is to obtain only the information that users need (no more and no less). However, the volume of information available, diversity formats of information, uncertainties of information, and distributed locations of information (e.g. World Wide Web) hinder the process of gathering the right information to meet the user needs. Specifically, two fundamental issues in regard to efficiency of information gathering are mismatch and overload. The mismatch means some information that meets user needs has not been gathered (or missed out), whereas, the overload means some gathered information is not what users need. Traditional information retrieval has been developed well in the past twenty years. The introduction of the Web has changed people\u27s perceptions of information retrieval. Usually, the task of information retrieval is considered to have the function of leading the user to those documents that are relevant to his/her information needs. The similar function in information retrieval is to filter out the irrelevant documents (or called information filtering). Research into traditional information retrieval has provided many retrieval models and techniques to represent documents and queries. Nowadays, information is becoming highly distributed, and increasingly difficult to gather. On the other hand, people have found a lot of uncertainties that are contained in the user information needs. These motivate the need for research in agent-based information gathering. Agent-based information systems arise at this moment. In these kinds of systems, intelligent agents will get commitments from their users and act on the users behalf to gather the required information. They can easily retrieve the relevant information from highly distributed uncertain environments because of their merits of intelligent, autonomy and distribution. The current research for agent-based information gathering systems is divided into single agent gathering systems, and multi-agent gathering systems. In both research areas, there are still open problems to be solved so that agent-based information gathering systems can retrieve the uncertain information more effectively from the highly distributed environments. The aim of this thesis is to research the theoretical framework for intelligent agents to gather information from the Web. This research integrates the areas of information retrieval and intelligent agents. The specific research areas in this thesis are the development of an information filtering model for single agent systems, and the development of a dynamic belief model for information fusion for multi-agent systems. The research results are also supported by the construction of real information gathering agents (e.g., Job Agent) for the Internet to help users to gather useful information stored in Web sites. In such a framework, information gathering agents have abilities to describe (or learn) the user information needs, and act like users to retrieve, filter, and/or fuse the information. A rough set based information filtering model is developed to address the problem of overload. The new approach allows users to describe their information needs on user concept spaces rather than on document spaces, and it views a user information need as a rough set over the document space. The rough set decision theory is used to classify new documents into three regions: positive region, boundary region, and negative region. Two experiments are presented to verify this model, and it shows that the rough set based model provides an efficient approach to the overload problem. In this research, a dynamic belief model for information fusion in multi-agent environments is also developed. This model has a polynomial time complexity, and it has been proven that the fusion results are belief (mass) functions. By using this model, a collection fusion algorithm for information gathering agents is presented. The difficult problem for this research is the case where collections may be used by more than one agent. This algorithm, however, uses the technique of cooperation between agents, and provides a solution for this difficult problem in distributed information retrieval systems. This thesis presents the solutions to the theoretical problems in agent-based information gathering systems, including information filtering models, agent belief modeling, and collection fusions. It also presents solutions to some of the technical problems in agent-based information systems, such as document classification, the architecture for agent-based information gathering systems, and the decision in multiple agent environments. Such kinds of information gathering agents will gather relevant information from highly distributed uncertain environments

An Approach for Automatically Generate Star Schema from Natural Language

The star schema is a form of data warehouse modelling, which acts primary storage for dimensional data that enables efficient retrieval of business information for decision making. Star schemas can be generated from business needs that we refer to as a user business key or from a relational schema of the operational system. There are many tools available to automatically generate star schema from relational schema, such as BIRST and SAMSTAR; however, there is no application that can automatically generate it from a user business key that is represented in the form of human language. In this paper, we offered an approach for automatically generating star schema from user business key(s). It begins by processing the user business key using a syntactical parsing process to identify noun words. Those identified words will be used to generate dimension table candidates and a fact table. The evaluation result indicates that the tool can generate star schema based on the inputted user business key(s) with some limitations in that the star schema will not be formed if the dimensional tables do not have a direct relationship

System Choice for Data Processing, Analysis and Applications in Defence

The design of a suitable system for image data processing, analysis and applications in Defence is governed by users' requirements during peace time and prehostility/hostility period. The users need timely information and image products for decision-making. The product specifications in terms of their scale, geometrical accuracy, information content, and turnaround time among other things are crucial for the design of systems. The systems are not complete without efficient software for information extraction and analysis and for aiding decision-making process. Usually, the base data is from high resolution remote sensing systems, both airborne and spaceborne, and also from conventional sources, like topomap and other intelligence gathering mechanisms. The database thus evolved is basic and vital for a decision support system. The sensors providing input to the database creation could be airborne high resolution camera systems, high resolution synthetic aperture radar systems and thermal imaging systems operating from a stand-off range of 50 to 100 km, or from high resolution spaceborne panchromatic optical and synthetic aperture radar imagery. High resolution stereo data from airborne and spaceborne sensors are also increasingly needed for image interpretation and analysis. The digital elevation data is another important information, derived from either existing topographic maps or high resolution space stereo imagery. The system also should cater to a large information archival/retrieval system and data dissimination system for the users spread far and wide. This may call for to and fro traffic between central operational system and units spread over different locations, preferably, through high speed satellite communication channels. Finally, the total system should have reliability, data security, adequate redundancy, user-friendliness and be efficient enough to provide timely information transfer for the decision makers. This paper discusses the various application requirements, data sources, software and packages for interpretation, approach to analysis, database needs and hardware systems

Affect-based information retrieval

One of the main challenges Information Retrieval (IR) systems face nowadays originates from the semantic gap problem: the semantic difference between a user’s query representation and the internal representation of an information item in a collection. The gap is further widened when the user is driven by an ill-defined information need, often the result of an anomaly in his/her current state of knowledge. The formulated search queries, which are submitted to the retrieval systems to locate relevant items, produce poor results that do not address the users’ information needs. To deal with information need uncertainty IR systems have employed in the past a range of feedback techniques, which vary from explicit to implicit. The first category of feedback techniques necessitates the communication of explicit relevance judgments, in return for better query reformulations and recommendations of relevant results. However, the latter happens at the expense of users’ cognitive resources and, furthermore, introduces an additional layer of complexity to the search process. On the other hand, implicit feedback techniques make inferences on what is relevant based on observations of user search behaviour. By doing so, they disengage users from the cognitive burden of document rating and relevance assessments. However, both categories of RF techniques determine topical relevance with respect to the cognitive and situational levels of interaction, failing to acknowledge the importance of emotions in cognition and decision making. In this thesis I investigate the role of emotions in the information seeking process and develop affective feedback techniques for interactive IR. This novel feedback framework aims to aid the search process and facilitate a more natural and meaningful interaction. I develop affective models that determine topical relevance based on information gathered from various sensory channels, and enhance their performance using personalisation techniques. Furthermore, I present an operational video retrieval system that employs affective feedback to enrich user profiles and offers meaningful recommendations of unseen videos. The use of affective feedback as a surrogate for the information need is formalised as the Affective Model of Browsing. This is a cognitive model that motivates the use of evidence extracted from the psycho-somatic mobilisation that occurs during cognitive appraisal. Finally, I address some of the ethical and privacy issues that arise from the social-emotional interaction between users and computer systems. This study involves questionnaire data gathered over three user studies, from 74 participants of different educational background, ethnicity and search experience. The results show that affective feedback is a promising area of research and it can improve many aspects of the information seeking process, such as indexing, ranking and recommendation. Eventually, it may be that relevance inferences obtained from affective models will provide a more robust and personalised form of feedback, which will allow us to deal more effectively with issues such as the semantic gap

Information support and interactive planning in the digital factory : approach and industry-driven evaluation

In the modern world we are continuously surrounded by information. The human brain has to analyse and interpret this information to transform into useable knowledge that is then used in decision making activities. The advent and implementation of Industry 4.0 will make it a requirement for systems within factories to interact and share large quantities of information with each other. This large volume of information will make it even more difficult for the human resources within the factory to sift through the large amount of information required since there is a limit to the information that our brains can cope with. Just in time information retrieval (JITIR) within the digital factory environment aims to provide support to the human stakeholders in the system by proactively yet non-intrusively providing the required information at the right time based on the users context. This paper will therefore provide an insight into the cognitive difficulties experienced by humans in the digital factory and how JITIR can tackle these challenges. By validating the JITIR concept, several industry scenarios have been evaluated: an exemplary model, concerning the machine tool industry, is presented in the paper. The results of this research are a set of guidelines for the development of a digital factory support tool.peer-reviewe

Considering users' behaviours in improving the responses of an information base

In this paper, our aim is to propose a model that helps in the efficient use of an information system by users, within the organization represented by the IS, in order to resolve their decisional problems. In other words we want to aid the user within an organization in obtaining the information that corresponds to his needs (informational needs that result from his decisional problems). This type of information system is what we refer to as economic intelligence system because of its support for economic intelligence processes of the organisation. Our assumption is that every EI process begins with the identification of the decisional problem which is translated into an informational need. This need is then translated into one or many information search problems (ISP). We also assumed that an ISP is expressed in terms of the user's expectations and that these expectations determine the activities or the behaviors of the user, when he/she uses an IS. The model we are proposing is used for the conception of the IS so that the process of retrieving of solution(s) or the responses given by the system to an ISP is based on these behaviours and correspond to the needs of the user

Theory-based user modeling for personalized interactive information retrieval

In an effort to improve users’ search experiences during their information seeking process, providing a personalized information retrieval system is proposed to be one of the effective approaches. To personalize the search systems requires a good understanding of the users. User modeling has been approved to be a good method for learning and representing users. Therefore many user modeling studies have been carried out and some user models have been developed. The majority of the user modeling studies applies inductive approach, and only small number of studies employs deductive approach. In this paper, an EISE (Extended Information goal, Search strategy and Evaluation threshold) user model is proposed, which uses the deductive approach based on psychology theories and an existing user model. Ten users’ interactive search log obtained from the real search engine is applied to validate the proposed user model. The preliminary validation results show that the EISE model can be applied to identify different types of users. The search preferences of the different user types can be applied to inform interactive search system design and development

Business intelligence systems and user's parameters: an application to a documents' database

This article presents earlier results of our research works in the area of modeling Business Intelligence Systems. The basic idea of this research area is presented first. We then show the necessity of including certain users' parameters in Information systems that are used in Business Intelligence systems in order to integrate a better response from such systems. We identified two main types of attributes that can be missing from a base and we showed why they needed to be included. A user model that is based on a cognitive user evolution is presented. This model when used together with a good definition of the information needs of the user (decision maker) will accelerate his decision making process

Using Users' Expectations to Adapt Business Intelligence Systems

This paper takes a look at the general characteristics of business or economic intelligence system. The role of the user within this type of system is emphasized. We propose two models which we consider important in order to adapt this system to the user. The first model is based on the definition of decisional problem and the second on the four cognitive phases of human learning. We also describe the application domain we are using to test these models in this type of system