6 research outputs found

    Project quality management in virtual environments : a primer

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    The rise of geographically dispersed project teams enabled by technology has made project quality management a significant challenge for organizations. This paper uses findings from a project on geographically dispersed, cooperating SMEs in the building trade, to explore whether concepts and artefacts from the Rational Unified Process&reg; (RUP&reg;) software development approach could be adapted and used to better manage quality in virtual projects. Our future research aims to explore the use of RUP artefacts in a virtual environment and their impact onproject management and quality.<br /

    The GOALS approach: business and software modeling traceability by means of human-computer interaction: enterprise modeling language and method

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    The management of an enterprise relies on the continuous organization and development of its business and software systems. A process that requires merging the ideas of the enterprise’ systems managers, targeting the specification of business requirements and the conception and implementation of a supporting information system. This process finds obstacles in the identification and communication of requirements, and also in their transformation in software artefacts, leading to difficulties or loss of traceability between business and software models. Existing methods, languages and techniques are still not sufficiently standardized to ensure that when a business improvement is introduced, the supportive software solution will be implemented within budget and time. Methods are still too closed to the concepts of their original scientific domains, conceiving solutions which are not representative of the business and software conceptual relation and of the complexity concealed in an improvement effort, namely concerning usability and user experience. Moreover, the lack of a common modeling language and method for the conception of holistic and traceable software solutions, also refrains the performance of the enterprise development process. The GOALS Approach presents a solution to surpass these barriers by means of the specification of an enterprise modeling language that relates the business and software conceptual structures using a shared set of concepts, a notation, process, method and techniques, that allow the design of the software as a result of the business organization, ensuring traceability by means of the permanent representation of the business structure in the software structure

    A Use-Case Model for a Knowledge Management System to Facilitate Disaster Relief Operations

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    There are numerous disaster relief agencies poised to respond to disasters; however, coordinating the activities of these diverse and dispersed entities and capitalizing on their knowledge assets can be a challenge. All of these agencies are dedicated to serving survivors of disasters, but they at times lack the coordination necessary to respond efficiently. The Virginia Voluntary Organizations Active in Disaster (VOAD) is an umbrella organization of existing agencies dedicated to working closely with other organizations to improve service and minimize duplication during disaster operations. To better cope with disasters, the Virginia VOAD needs to develop knowledge management strategies to coordinate its resources. The goal of this study was to design a use-case model of a web-based knowledge management system to support state and local level disaster recovery planning and operations in the aftermath of a disaster. The focus of this study was to support the disaster field office (DFO) operations. The use-case methodology outlined in the Rational Unified Process and supported by the Unified Modeling Language notation provided the means of systematically discovering and documenting system requirements. The resulting model provides a framework for a knowledge management system that has been adapted to the disaster recovery domain. Evaluation and validation of the model has shown this to be a viable concept. It is anticipated that this model could serve as the basis for developing a prototype knowledge management system that may also be adapted to similar state and local VOAD chapters around the country
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