Improving Design of Micro-business Systems via VSM and Constituent Orientation Analysis

This paper describes recent design research into prototypical ‘classes’ of designs for operational business systems for micro-businesses of 1-10 employees typical of traditional craft and contemporary information economies. Business process design is an increasingly important and relatively new sub-field of design and design research. Its increasing importance is driven by three factors made more potent by information technology: increasing ability for very small business units to contribute to local and national economies; potential for increased efficiency of micro-businesses via reduction in Coasian transaction costs; increasingly competitive business environments leading to pressure on micro-businesses to deeply cut costs; and increased potential for improved design of micro-business processes to create significant benefits for the micro-businesses themselves and to local and national economies. The analyses used in this paper combine Tellefsen's perspective on constituent orientation with Beerian Viable System analysis and Cashflow Quadrant analysis (Beer, 1972, 1988, 1989, 1995; Kiyosaki & Lechter, 2007; Tellefsen, 1995, 1999, 2001; Tellefsen & Love, 2003). These analyses are used to identify promising foci of design effort particularly with the intention of automating and systematizing business activities. The paper first describes the importance of developing improved guidelines for design of organisational structures and business processes in the micro-business arena. It then outlines the structural, humanistic, financial, business management and computerized automation considerations that need to be addressed. Design issues are illustrated via mini case studies of three characteristic micro-businesses in the areas of publishing, plumbing, and rental investment. The paper shows how improvements to the design of business processes can be viewed through how four constituent orientations: • Self employed • Business managers • Business owners • Investors The paper concludes by integrating the outcomes of the above analyses into a preliminary checklist for the design of effective and efficient automated and systematized business processes for micro-businesses and small business enterprises. Keywords: Business Process Design, Micro-Business, Viable Systems, Constituent Orientation, Cashflow Quadrant Analysis.</p

What do employers want from an aligned employment and skills system?: A report of research carried out by Ipsos MORI on behalf of the Department for Work and Pensions and the Department for Business, Innovation and Skills (Research paper number 41)

This document is related to http://dera.ioe.ac.uk/3011

What do employers want from an aligned employment and skills system? (Research report no. 743)

A report of research carried out by Ipsos MORI on behalf of the Department for Work and Pension

From open content to open thinking

So far Open Educational Resources (OER) research has focused on the objective to 'open' education by making accessible free educational resources to the world. In the latest years the movement has matured, and a growing amount of OER have been made available by universities, researchers and scholars through several portals. Nonetheless, the level of adoption of OERs into common teaching practices remains quite low. In this paper we suggest that one of the main barriers to OER's adoption is the lack of 'opening up' to people's thinking around OERs and we propose Cohere, a tool which aims at making this thinking visible and exportable in ways that support the emergence of 'collective intelligence' around OERs research. Accessing Collective Intelligence (CI) around OERs is presented as a medium to know and understand what people think, how people design and use OERs thus increasing the easy of re-use of OER in learning and research practices

An information assistant system for the prevention of tunnel vision in crisis management

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A set of nine principles for distributed-design information storing

The issues of distributed working are many, with problems relating to information access and information acquisition the most common (Crabtree et al., 1997). Keeping track of project and team information is becoming more complex as design is increasingly being carried out collaboratively by geographically dispersed design teams across different time zones. The literature notes that little prescription or guidance exists on information management for designers (Culley et al., 1999) and Hicks (2007) highlights a relative lack of overall principles for improving information management. Additionally, evidence from earlier studies by the author into ‘How information is stored in distributed design project work’ reinforces the need for guidance, particularly in a distributed context (Grierson, 2008). Distributed information collections were found to be unorganised, contained unclear information and lacked context. Storing and sharing of distributed information was often time consuming and the tools awkward to use. This can lead to poor project progress and can impact directly on the quality and success of project outcomes (Grierson et al., 2004, 2006). This paper seeks to address these issues by presenting the development, implementation and evaluation of a set of Principles and a Framework to support distributed design information storing in the context of a Global Design class. Through both quantitative and qualitative evaluation methods the Principles were found to help in a number of ways – with the easy access of information; the structuring and organising of information; the creation of an information strategy; the making of information clear and concise; the supporting of documentation during project work; and the strengthening of team work; all helping teams to work towards project outcomes

The state-of-the-art in personalized recommender systems for social networking

With the explosion of Web 2.0 application such as blogs, social and professional networks, and various other types of social media, the rich online information and various new sources of knowledge flood users and hence pose a great challenge in terms of information overload. It is critical to use intelligent agent software systems to assist users in finding the right information from an abundance of Web data. Recommender systems can help users deal with information overload problem efficiently by suggesting items (e.g., information and products) that match users’ personal interests. The recommender technology has been successfully employed in many applications such as recommending films, music, books, etc. The purpose of this report is to give an overview of existing technologies for building personalized recommender systems in social networking environment, to propose a research direction for addressing user profiling and cold start problems by exploiting user-generated content newly available in Web 2.0

Moving from irrelevant IC reporting to value-relevant IC disclosures: Key learning points from the Danish experience

Purpose – Informed by the findings of a follow-up research study of companies originally involved in the Danish Guideline Project for Intellectual Capital Statements, this paper provides valuable insights for a potential shift from IC reporting, largely informed by an accounting perspective, towards IC-related disclosures. Design/methodology/approach – The paper draws on data obtained from 21 semi-structured interviews with respondents in 16 companies. The respondents were contacted following a genealogical exercise carried out on the 102 companies involved in the Danish Guideline Project between 1999 and 2003. Findings – The interviews suggested a rather critical perspective towards IC reporting using the intellectual capital statement framework. Despite the attempt of the Danish Guideline Project to establish a reporting standard, a range of experiments resulted in changes to the framework’s original structure. Overall, a trend towards more integrated forms of reporting was discernible, in some part being motivated by the need to reduce the levels of reporting overload. Examples of integration designed to legitimise intellectual capital or corporate social responsibility reports, involving issuing them in tandem with a recognised reporting vehicle such as the annual report, were also encountered. Research limitations/implications – The implications of this study are that timely, value-relevant IC disclosures and compliant reporting, primarily for accountability purposes, have the potential to coexist. In addition to the usual limitations of a semi-structured interview research design, respondents’ difficulties in clearly recalling events during the project after some 10-12 years is a further potential limitation. Additionally, the use of Internet-based communication channels for disclosure purposes was in its infancy at the time of the Danish Guideline Project. Originality/value – The paper provides important insights into the mechanisms of intellectual capital disclosure and intellectual capital reporting as seen from a practitioner perspective. Implications relevant to the continued development of integrated reporting are also identified

Differences a Day Can Make: Exploring the Effects of Abbreviated Intervention on Improving Financial Management for Youth-serving Organizations

This report by the management consulting firm CFAR examines the effectiveness of a one-day workshop and series of webinars offered to nonprofits by the consulting firm FMA as part of a Wallace Foundation initiative to strengthen the financial management of afterschool nonprofits. CFAR provides suggestions for the development of future training events to help nonprofits improve their financial stability and planning