The community informatics of an aging society: a comparative case study of senior centers and public libraries

The information society is also an aging society. This means that as information technology becomes woven into the fabric of daily life, the median age of humanity continues to rise. The participation of this growing population of older adults in the information society is often seen in the popular press and even in scholarship as dependent on their ability to cope with their supposedly declining minds and declining bodies. This study reframes this phenomenon by studying older adults in the communities where they live. This dissertation asks to what extent and how does community-based information infrastructure support older adult digital literacy. Three theories shape this analysis: 1) information infrastructure as the co-creation of information systems and information users (Star & Ruhleder, 1996), 2) digital literacy as the integration of technology into our lives (Prior & Shipka, 2003), and 3) older adulthood as a socially shaped stage in the human lifecourse (Hutchison, 2014). Using the extended case method approach (Burawoy, 1998), these three theories are scrutinized in relation to the empirical reality I studied. Through this situated understanding (Suchman, 1987), this dissertation contributes to the development of these theories, which are used in multiple academic disciplines. This dissertation further contributes to the fields of community informatics and library & information science, both of which are only beginning to study aging in the information society. I study senior centers and public libraries, institutions that are ubiquitous in the United States of America, as community-based information infrastructure. This dissertation consists of a comparative case study of three public libraries and three senior centers in a particular Midwestern metropolitan area. I direct particular attention to 209 of the older adults who participate in technology support services at these six institutions. During a one-year period involving 267 field sessions I conducted participant observation with these older adults, as well as with staff. I also interviewed 54 of these older adults, and seven staff members. I finally reviewed documents produced in the past and in the present by and about the institutions. The overall finding from this investigation is that community-based information infrastructure is indeed supportive of older adult digital literacy. However, this support is not as robust as it could be. Particular findings include: 1) community-based information infrastructure emerges out of and evolves through individual and social struggle; 2) community-based information infrastructure is rooted in the lives of older adults; 3) ageism conditions both community-based information infrastructure and older adult digital literacy; and 4) older adults are determined and creative learners who with support integrate technology into the diverse rhythms of their lives. These lives can be best understood through a new concept articulated in this dissertation, the informatics lifecourse. This concept refers to how a person learns technology through the stages of his or her life. The informatics lifecourse is populated by countless informatics moments (Williams, 2012), instances of giving and receiving technology support. Breakdowns in the informatics lifecourse of the individual relate to breakdowns at the level of the community. This finding illustrates how individuals and communities are interdependent. By foregrounding the agency of older adults in the information infrastructure they and others rely on to learn technology across time, this dissertation challenges deficit models of aging premised on decline and disengagement. Public libraries and senior centers are overpressured, publicly funded institutions. By embracing the agency of older adults, these institutions could reconfigure themselves for an information society that is aging

Preparing for Baby Boomer Retirement: Improving the Video Chat Experience in Intergenerational Communication

abstract: The purpose of the study is to gain a better understanding of baby boomers' attitudes toward video chat applications and software based on their user experiences through the measurement of the level of use, usefulness, usability and aesthetics preferences. 133 participants recruited at a local public library and at three senior centers took the survey and 14 respondents were interviewed. The results of the study indicate: (1) Baby boomers have diverse attitudes and experiences in video chatting, but their attitudes do not present a significant difference from those of older generations; (2) Baby boomers' preferences for interface design are influenced by their psychological characteristics rather than physical changes; (3) Family members and close friends are a great resource for assistance and motivation for boomers. The knowledge of motivational factors and barrier factors could help maintain the existing baby boomer users and encourage potential users by providing an improved video chat experience design for them to connect with younger generations. This research could also lead social services into the telehealth age by bridging the gap between a traditional intervention and modern instant video communication.Dissertation/ThesisMasters Thesis Design 201

Advancing Citizen Science for Coastal and Ocean Research

Executive Summary Citizen Science is an approach which involves members of the public in gathering scientific data and, in more advanced cases, also involves them in the analysis of such data and in the design of scientific research. Benefits of this approach include enhancing monitoring capabilities, empowering citizens and increasing Ocean Literacy, which can itself lead to the development of environmentally-friendly behaviours. There is a long history of citizen participation in science as a general concept. However, the process of studying and understanding the best ways to develop, implement, and evaluate Citizen Science is just beginning and it has recently been proposed that the study of the process and outcomes of Citizen Science merits acknowledgement as a distinct discipline in its own right. Considering the vastness of the ocean, the extensiveness of the world’s coastlines, and the diversity of habitats, communities and species, a full scientific exploration and understanding of this realm requires intensive research and observation activities over time and space. Citizen Science is a potentially powerful tool for the generation of scientific knowledge to a level that would not be possible for the scientific community alone. Additionally, Citizen Science initiatives should be promoted because of their benefits in creating awareness of the challenges facing the world’s ocean and increasing Ocean Literacy. Responding to this, the European Marine Board convened a Working Group on Citizen Science, whose main aim was to provide new ideas and directions to further the development of Marine Citizen Science, with particular consideration for the European context. This position paper introduces the concept and rationale of Citizen Science, in particular regarding its relationship to marine research. The paper then explores European experiences of Marine Citizen Science, presenting common factors of success for European initiatives as examples of good practice. The types of data amenable to Citizen Science are outlined, along with concerns and measures relating to ensuring the scientific quality of those data. The paper further explores the social aspects of participation in Marine Citizen Science, outlining the societal benefits in terms of impact and education. The current and potential future role of technology in Marine Citizen Science projects is also addressed including, the relationship between citizens and earth observations, and the relevance of progress in the area of unmanned observing systems. The paper finally presents proposals for the improved integration and management of Marine Citizen Science on a European scale. This leads to a detailed discussion on Marine Citizen Science informing Marine Policy, taking into account the requirements of the Aarhus Convention as well as the myriad of EU marine and environmental policies. The paper concludes with the presentation of eight Strategic Action Areas for Marine Citizen Science in Europe (see summary below with details in Chapter 4). These action areas, which are aimed not only at the marine research community, but also at scientists from multiple disciplines (including non-marine), higher education institutions, funding bodies and policy makers, should together enable coherent future Europe-wide application of Marine Citizen Science for the benefit of all.publishedVersio

Ambient Assisted Living Technology

Ambient assisted living technology, known as ambient welfare technology in Denmark, promises to play a prominent role in the future of home health care. This project, sponsored by the Danish Association of the Blind, investigated the social and political context of ambient welfare technology and the primary concerns of stakeholder’s in its development. The results from our research were used to develop criteria for evaluating assistive devices and make recommendations for future development of these technologies

Factors Affecting the Accessibility of IT Artifacts : A Systematic Review

Accessibility awareness and development have improved in the past two decades, but many users still encounter accessibility barriers when using information technology (IT) artifacts (e.g., user interfaces and websites). Current research in information systems and human-computer interaction disciplines explores methods, techniques, and factors affecting the accessibility of IT artifacts for a particular population and provides solutions to address these barriers. However, design realized in one solution should be used to provide accessibility to the widest range of users, which requires an integration of solutions. To identify the factors that cause accessibility barriers and the solutions for users with different needs, a systematic literature review was conducted. This paper contributes to the existing body of knowledge by revealing (1) management- and development-level factors, and (2) user perspective factors affecting accessibility that address different accessibility barriers to different groups of population (based on the International Classification of Functioning by the World Health Organization). Based on these findings, we synthesize and illustrate the factors and solutions that need to be addressed when creating an accessible IT artifact.© 2022 by the Association for Information Systems. Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and full citation on the first page. Copyright for components of this work owned by others than the Association for Information Systems must be honored. Abstracting with credit is permitted. To copy otherwise, to republish, to post on servers, or to redistribute to lists requires prior specific permission and/or fee. Request permission to publish from: AIS Administrative Office, P.O. Box 2712 Atlanta, GA, 30301-2712 Attn: Reprints are via e-mail from [email protected]=vertaisarvioitu|en=peerReviewed

Design revolutions: IASDR 2019 Conference Proceedings. Volume 2: Living, Making, Value

In September 2019 Manchester School of Art at Manchester Metropolitan University was honoured to host the bi-annual conference of the International Association of Societies of Design Research (IASDR) under the unifying theme of DESIGN REVOLUTIONS. This was the first time the conference had been held in the UK. Through key research themes across nine conference tracks – Change, Learning, Living, Making, People, Technology, Thinking, Value and Voices – the conference opened up compelling, meaningful and radical dialogue of the role of design in addressing societal and organisational challenges. This Volume 2 includes papers from Living, Making and Value tracks of the conference