Business Process Management Education in Academia: Status, challenges, and Recommendations

In response to the growing proliferation of Business Process Management (BPM) in industry and the demand this creates for BPM expertise, universities across the globe are at various stages of incorporating knowledge and skills in their teaching offerings. However, there are still only a handful of institutions that offer specialized education in BPM in a systematic and in-depth manner. This article is based on a global educators’ panel discussion held at the 2009 European Conference on Information Systems in Verona, Italy. The article presents the BPM programs of five universities from Australia, Europe, Africa, and North America, describing the BPM content covered, program and course structures, and challenges and lessons learned. The article also provides a comparative content analysis of BPM education programs illustrating a heterogeneous view of BPM. The examples presented demonstrate how different courses and programs can be developed to meet the educational goals of a university department, program, or school. This article contributes insights on how best to continuously sustain and reshape BPM education to ensure it remains dynamic, responsive, and sustainable in light of the evolving and ever-changing marketplace demands for BPM expertise

New challenges for business actors and positive heuristics

Purpose: The purpose of this guest editorial is to present an overview of the contributions in this special issue and proposes a positive approach to heuristics deriving from the growing interest in the decision-making topic with respect to the new challenges emerging in uncertain environments in management and marketing research. Design/methodology/approach: The authors explore the reasons for a positive view of business actors' judgments and choices based on heuristics, not only in terms of effectiveness in practice, but their fit with human cognition and behavior, and the potential distinctiveness in contexts where technological devices and algorithms are more widespread, but not necessarily more appropriate. Findings: The authors present and discuss the emergence and evolution of heuristics as a topic in the management literature, and the themes and insights proposed in the papers published in this special issue contributing to research aimed at systemizing a managerial perspective of the concepts and tools that may be useful for practitioners and researchers in this field. Originality/value: The paper discusses the positive role that heuristics can play, offering some propositions for future research by framing heuristics as a set of tools (toolbox) for business actors in uncertain contexts, without constituting a cognitive limitation for effective solutions

Satellite Communications [Editorial]

YesWe are delighted to bring to you this special issue on satellite communications, which we have prepared as part of the spreading of excellence remit of the satellite communications network of excellence (SatNEx). The SatNEx project, which began in 2004, is funded for five years under the European Union¿s Sixth Framework Programme (FP6) Information Society Technologies (IST) Thematic Area. Led by the German Aerospace Center, SatNEx brings together a network of 24 partners, distributed throughout Europe, with membership drawn from ten countries. The philosophy underlying the SatNEx approach revolves around the selection of focused actions under Joint Programmes of Activities, which are carried out collectively by the partners and include research, integration, and dissemination activities. Training represents an important part of the SatNEx remit and is supported through a number of initiatives including the hosting of internship projects and an annual summer school. The call for papers resulted in a high number of submissions, from which we have been able to select 12 excellent papers dealing with the different aspects of satellite communications and navigation.European Unio

Design Research and Domain Representation

While diverse theories about the nature of design research have been proposed, they are rarely considered in relation to one another across the broader disciplinary field. Discussions of design research paradigms have tended to use overarching binary models for understanding differing knowledge frameworks. This paper focuses on an analysis of theories of design research and the use of Web 3 and open content systems to explore the potential of building more relational modes of conceptual representation. The nature of this project is synthetic, building upon the work of other design theorists and researchers. A number of theoretical frameworks will be discussed and examples of the analysis and modelling of key concepts and information relationships, using concept mapping software, collaborative ontology building systems and semantic wiki technologies will be presented. The potential of building information structures from content relationships that are identified by domain specialists rather than the imposition of formal, top-down, information hierarchies developed by information scientists, will be considered. In particular the opportunity for users to engage with resources through their own knowledge frameworks, rather than through logically rigorous but largely incomprehensible ontological systems, will be explored in relation to building resources for emerging design researchers. The motivation behind this endeavour is not to create a totalising meta-theory or impose order on the ‘ill structured’ and ‘undisciplined’, domain of design. Nor is it to use machine intelligence to ‘solve design problems’. It seeks to create dynamic systems that might help researchers explore design research theories and their various relationships with one another. It is hoped such tools could help novice researchers to better locate their own projects, find reference material, identify knowledge gaps and make new linkages between bodies of knowledge by enabling forms of data-poesis - the freeing of data for different trajectories. Keywords: Design research; Design theory; Methodology; Knowledge systems; Semantic web technologies.</p

The extended model of goal-directed behavior on tourists’ behavioral intentions

Dissertation presented as the partial requirement for obtaining a Master's degree in Statistics and Information Management, specialization in Marketing Research e CRMAmusement parks and their integration with tourism have been growing since the last few decades. However, there are still limited empirical studies that analyze the behavioral intentions of the amusement park visitors. To contribute to the existing gap in the literature, this study broadened the model of goal-directed behavior (MGB), offering a conceptual framework that shed light on the impact of hedonism, experience and innovativeness on tourists’ desire and intention to visit. An online questionnaire administered to 236 tourists from Europe supported the proposed hypotheses. The results report the good explanatory power of the extended MGB model, particularly, showing a significant influence of hedonism, innovativeness, and experience on tourists’ desire, which in turn, drives their intention to visit an amusement park. The findings have implications for tourism managers, along with the theoretical contributions of the study

Special Theme of Research in Information Systems Analysis and Design -II. Data Modeling or Functional Modeling - Which Comes First? An Experimental Comparison

The software analysis process consists of two main activities: data modeling and functional modeling. While traditional development methodologies usually emphasize functional modeling via dataflow diagrams (DFDs), object-oriented (OO) methodologies emphasize data modeling via class diagrams. UML includes techniques for both data and functional modeling which are used in different methodologies in different ways and orders. This article is concerned with the ordering of modeling activities in the analysis stage. The main issue we address is whether it is better to create a functional model first and then a data model, or vice versa. We conduct a comparative experiment in which the two opposing orders are examined. We use the FOOM methodology as a platform for the experiment as it enables the creation of both a data model (a class diagram) and a functional model (hierarchical OO-DFDs), which are synchronized. The results of the experiment show that an analysis process that begins with data modeling provides better specifications than one that begins with functional modeling

Business Process Management Education in Academia: Status, Challenges, and Recommendations

In response to the growing proliferation of Business Process Management (BPM) in industry and the demand this creates for BPM expertise, universities across the globe are at various stages of incorporating knowledge and skills in their teaching offerings. However, there are still only a handful of institutions that offer specialized education in BPM in a systematic and in-depth manner. This article is based on a global educators’ panel discussion held at the 2009 European Conference on Information Systems in Verona, Italy. The article presents the BPM programs of five universities from Australia, Europe, Africa, and North America, describing the BPM content covered, program and course structures, and challenges and lessons learned. The article also provides a comparative content analysis of BPM education programs illustrating a heterogeneous view of BPM. The examples presented demonstrate how different courses and programs can be developed to meet the educational goals of a university department, program, or school. This article contributes insights on how best to continuously sustain and reshape BPM education to ensure it remains dynamic, responsive, and sustainable in light of the evolving and ever-changing marketplace demands for BPM expertise

Green Wireless Internet Technology

YesIET Editorial: In the future communications will be pervasive in nature, allowing users access at the “touch of button” to attain any service, at any time, on any device. The future device design process requires both a reconfigurable RF front end and back end with high tuning speed, energy efficiency, excellent linearity and intelligence to maximise the “greenness” of the network. But energy efficiency and excellent linearity are the main topics that are driving the designs of future transceivers, including their efforts to minimise network contributions to climate changes such as the effect of CO2 emissions: the minimisation of these is a requirement for information and communication technology (ICT) as much as for other technologies. Recently, information and communication technologies were shown to account for 3% of global power consumption and 2% of global CO2 emissions, and hence far from insignificant. The approach towards energy conservation and CO2 reduction in future communications will require a gret deal of effort which should be targeted both at the design of energy efficient, low-complexity physical, MAC and network layers, while maintaining the required Quality of Service (QoS). There is also a need, in infrastructures, networks and user terminals, to take a more holistic approach to improving or achieving green communications, from radio operation, through functionality, up to implementation. The increasing demand for data and voice services is not the only cause for concern since energy management and conservation are now at the forefront of the political agenda. The vision of Europe 2020 is to become a smart, sustainable and inclusive economy, and as part of these priorities the EU have set forth the 20:20:20 targets, whereby greenhouse gas emissions and energy consumption should be reduced by 20% while energy from renewables should be increased by 20%