Micro-Firms Need to be Addressed Differently – an Empirical Investigation of IOS Adoption Among SMEs

Inter-organizational information systems (IOS) play a critical role in today’s organizations and their relationships with business partners. While large organizations began utilizing such systems since their dawn in the 1970’s, SMEs have largely been reluctant to adopt and use these technologies. Given their relative commonness among enterprises, SMEs and micro-firms are particularly well suited to provide the critical mass of adopters needed to exploit network externalities exhibited by IOS. However, studies on adoption of IOS featuring micro-firms have remained scarce. Hence, a special focus on adoption decisions in micro-firms can be of great value to advance the understanding of IOS adoption. A survey is conducted on the influence of inhibitors on adoption of IOS for electronic invoice exchange among German SMEs and micro-firms. Several inhibitors are identified from extant literature restraining SMEs from adopting. In particular, results show that reasons restraining micro-firms are significantly different from reasons restraining larger SMEs

Electronic Government Procurement in the EU-Vietnam Free Trade Agreement: An Opportunity for Increased Transparency and Accountability?

The use of electronic government procurement systems has grown in recent years. Policy makers are increasingly employing e-government procurement tools to generate competition, increase transparency, streamline procuring processes and cut red tape to improve governance. This paper examines the rationale for e-government procurement provisions in bilateral trade agreements and highlights the benefits from using electronic systems. Using the case of the EU-Vietnam trade agreement we elaborate on how electronic government procurement can be a mechanism to enhance transparency and accountability, and reduce opportunities for corruption in Vietnam

Social Aspects in Technology Acceptance: Theory Integration and Development

The success of many new technologies and technology-based applications relies heavily on considering social factors. Contemporary models for technology acceptance either neglect social aspects or cover them in a superficial way. In our study we develop a better understanding of social aspects in technology adoption. We analyze and combine items related to social influence from the Unified Theory of Acceptance and Use of Technology and the Model of Adoption of Technology in Households and develop a new research model. While testing this model using quantitative data (n=501), one derived construct appears to be weak. Hence, we introduce new items, provide a second round of data collection (n=682), and develop an improved research model, which is validated by the new data. Here, all constructs work as intended. Our second model has a higher coefficient of determination than the first one. We can show that Social Externalities is the most influential social factor towards technology acceptance. We provide the corresponding items for future research

Assessing the electronic invoicing potential for private sector firms in Belgium

Governments around the world identify the advancement of electronic invoicing in businesses as crucial for tackling administrative burdens. This paper examines, for the first time, the potential cost savings of e-invoicing in Belgium. Our analysis shows that the total cost of invoicing for Belgian private sector businesses in 2014 amounted to €3.47 billion (0.96% of GDP) and could be reduced to €1.46 billion (0.38% of GDP) if all invoices were sent digitally. Furthermore, an analysis of both barriers and enablers of e-invoicing reveals significant concerns that remain regarding the safety of e-invoicing, although a majority of private sector businesses clearly identifies the potential efficiency gains. From our contingent valuation survey among 683 Belgian businesses, we learn that the average willingness to pay (WTP) for the required investments for implementing digital invoicing amounts to €2,380. However, the potential annual cost savings of digital invoicing for the average small business in our sample is over €7,000. Additionally, our linear regression models indicate that the WTP is positively impacted by the perceived time and reduced risk gains of digital invoicing

Why Are Electronic Invoice Processes Risky? - Empirical Analysis and Discussion of Risk Factors

Electronic invoice processes are characterized by various software solutions, legal uncertainty, heter-ogeneous demands, lack of know how, and information system infrastructure incompatibilities. Due to this complexity and the uncertainty that companies face, a holistic map of risk factors of e-invoice processes is required. Companies must be conscious not only about potential opportunities but also about potential risks before they change their business processes and their information systems’ archi-tecture. Potential risk factors are identified theoretically and empirically evaluated with a quantitative expert survey that investigates risk probabilities and potential losses associated with these factors. The empirical analysis reveals that the investigated factors are valid and reliable. After conducting an ex-plorative factor analysis, 37 statistically significant risk factors are grouped into ten risk dimensions: process organization, standard, environment, project management, strategy, acceptance, system, pro-cess execution, security, and change management

Contributions to the selection and implementation of standard software for CRM and electronic invoicing

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