Predicting the socio-technical future (and other myths)

A snooker ball model implies that simple, linear and predictable social change follows from the introduction of new technologies. Unfortunately technology does not have and has never had simple linear predictable social impacts. In this chapter we show that in most measurable ways, the pervasiveness of modern information and communication technologies has had little discernable ?impact? on most human behaviours of sociological significance. Historians of technology remind us that human society co-evolves with the technology it invents and that the eventual social and economic uses of a technology often turn out to be far removed from those originally envisioned. Rather than using the snooker ball model to attempt to predict future ICT usage and revenue models that are inevitably wrong, we suggest that truly participatory, grounded innovation, open systems and adaptive revenue models can lead us to a more effective, flexible and responsive innovation process

Personalization in cultural heritage: the road travelled and the one ahead

Over the last 20 years, cultural heritage has been a favored domain for personalization research. For years, researchers have experimented with the cutting edge technology of the day; now, with the convergence of internet and wireless technology, and the increasing adoption of the Web as a platform for the publication of information, the visitor is able to exploit cultural heritage material before, during and after the visit, having different goals and requirements in each phase. However, cultural heritage sites have a huge amount of information to present, which must be filtered and personalized in order to enable the individual user to easily access it. Personalization of cultural heritage information requires a system that is able to model the user (e.g., interest, knowledge and other personal characteristics), as well as contextual aspects, select the most appropriate content, and deliver it in the most suitable way. It should be noted that achieving this result is extremely challenging in the case of first-time users, such as tourists who visit a cultural heritage site for the first time (and maybe the only time in their life). In addition, as tourism is a social activity, adapting to the individual is not enough because groups and communities have to be modeled and supported as well, taking into account their mutual interests, previous mutual experience, and requirements. How to model and represent the user(s) and the context of the visit and how to reason with regard to the information that is available are the challenges faced by researchers in personalization of cultural heritage. Notwithstanding the effort invested so far, a definite solution is far from being reached, mainly because new technology and new aspects of personalization are constantly being introduced. This article surveys the research in this area. Starting from the earlier systems, which presented cultural heritage information in kiosks, it summarizes the evolution of personalization techniques in museum web sites, virtual collections and mobile guides, until recent extension of cultural heritage toward the semantic and social web. The paper concludes with current challenges and points out areas where future research is needed

Research on Cognitive Pattern of the Concept of Smart City with Crawler Technology

Smart city is a new form of information city and digital city and a new type of innovative means of planning and management of city, its theoretical research and construction practice have entered a period of rapid development. In-depth understanding of concept related to smart city will contribute to avoid the one-sidedness and blindness of smart city construction. This paper collects and analyzes social media data by means of network crawler technology. Then, we build the cognitive model of the concept of smart city by using e-commerce portrait technology, and discusses definition and information label of smart city. Finally, the technology-based smart city and the sustainable smart city are compared and analyzed by using the cognitive model of the concept of smart city. The purpose is to provide revelation for the future development of smart city

Information-seeking Behavior of Social Sciences and Humanities Researchers in the Internet Age

This study focuses on how Internet technology influences and contributes to the information-seeking process in the social sciences and humanities. The study examines the information-seeking behavior of faculty and doctoral students in these fields and observes and extends Ellis’s model of information-seeking behavior for social scientists, which includes six characteristics: starting, chaining, browsing, differentiating, monitoring, and extracting. The study was conducted at Tennessee State University. Thirty active social sciences and humanities faculty and doctoral students were interviewed about their use of Internet resources, their perception of electronic and print materials, and their opinions concerning the Ellis model and how it might be applicable to them. The research confirmed all the continuing relevance of all characteristics of the Ellis model, and theorized that an extended model could potentially include two additional characteristics: preparation and planning and information management. Based on the interview results, the researcher provides suggestions on how current information services and products can be improved to better serve social sciences and humanities researchers, discusses the implications of these new characteristics for information-searching needs, and makes recommendations for improving library services and technologies that will meet the needs of future social sciences and humanities scholars

From the 'Digital Divide' to 'Digital Inequality': Studying Internet Use as Penetration Increases

The authors of this paper contend that as Internet penetration increases, students of inequality of access to the new information technologies should shift their attention from the "digital divide" - inequality between "haves" and "have-nots" differentiated by dichotomous measures of access to or use of the new technologies - to digital inequality, by which we refer not just to differences in access, but also to inequality among persons with formal access to the Internet. After reviewing data on Internet penetration, the paper describes five dimensions of digital inequality - in equipment, autonomy of use, skill, social support, and the purposes for which the technology is employed - that deserve additional attention. In each case, hypotheses are developed to guide research, with the goal of developing a testable model of the relationship between individual characteristics, dimensions of inequality, and positive outcomes of technology use. Finally, because the rapidity of organizational as well as technical change means that it is difficult to presume that current patterns of inequality will persist into the future, the authors call on students of digital inequality to study institutional issues in order to understand patterns of inequality as evolving consequences of interactions among firms' strategic choices, consumers' responses, and government policies.Digital divide, Internet, World Wide Web, computer use, social inequality

Social Exchange Relationship and Employee Attitudes toward Newly Introduced Information System

Almost all organizations in the world are under pressure to adopt new information systems in order to survive in competitive markets. Thus, improving our understanding of the inner working mechanism associated with adoption of new information systems has become increasingly important for researchers and practitioners alike. Although Davis’ technology acceptance model is the most widely applied theory, very little effort has been devoted to understanding the determinants of new system acceptance and usage beyond Davis’ model. In view of such, the main aim of this study is to investigate the driving force behind acceptance of and intent to use new information systems from the perspective of social exchange relationship. Results obtained confirm that perceived organizational support and leader-member exchange exert their influences via affective commitment to organization on attitude towards newly introduced information system. Practical implications, contributions and limitations of this study are discussed with suggestions for future research proposed

FACTORS INFLUENCING CONSUMER INTENTION TO BUY THROUGH SOCIAL COMMERCE IN QATAR

Social commerce is a new concept in the field of information technology. This study aims to investigate the factors that influence the consumers’ intention to buy through social commerce in Qatar context. The current study is based on the model of the extended unified theory of acceptance and use of technology (UTAUT2) with modification to the price value variable to be perceived value (PV). Also, there are two more additions to the original model which are the social commerce constructs (SCC) and Trust (TR) based on the distinctive cultural characteristics of Qatar like individualism/collectivism and uncertainty avoidance. The results indicate that the perceived value followed by the trust were the most influential factors that affect the consumers’ intention to buy through social commerce in Qatar while performance expectancy was not found significant at all. Managerial implications were presented, and study limitations were furnished with suggestions for future works

A crystal ball made of agents

This article presents an agent-based solution to model the opinions of an experts group with the aim of predicting possible future scenarios. The need to envision the future is not new; it has existed since the beginning of human-kind. What it is new is the applicable technology that is available in a specific period of time. It is not usual to find a critical social system which evolves according to predictable guidelines or tendencies. Because of that reason, technical prediction based on past and present data is not reliable. This paper includes the process description of eliciting information from a group of experts and a real case study

POIReviewQA: A Semantically Enriched POI Retrieval and Question Answering Dataset

Many services that perform information retrieval for Points of Interest (POI) utilize a Lucene-based setup with spatial filtering. While this type of system is easy to implement it does not make use of semantics but relies on direct word matches between a query and reviews leading to a loss in both precision and recall. To study the challenging task of semantically enriching POIs from unstructured data in order to support open-domain search and question answering (QA), we introduce a new dataset POIReviewQA. It consists of 20k questions (e.g."is this restaurant dog friendly?") for 1022 Yelp business types. For each question we sampled 10 reviews, and annotated each sentence in the reviews whether it answers the question and what the corresponding answer is. To test a system's ability to understand the text we adopt an information retrieval evaluation by ranking all the review sentences for a question based on the likelihood that they answer this question. We build a Lucene-based baseline model, which achieves 77.0% AUC and 48.8% MAP. A sentence embedding-based model achieves 79.2% AUC and 41.8% MAP, indicating that the dataset presents a challenging problem for future research by the GIR community. The result technology can help exploit the thematic content of web documents and social media for characterisation of locations

The book: production and participation

Purpose – The focus of this paper is on the benefits that may eventuate through new mechanisms of production and distribution. As we enter the twenty-first century, the nature of the book and the structure of the industry which produces it are undergoing radical transformation, as developments in information technology offer new mechanisms for production and distribution. Most of the discussion of these changes is conducted from the perspective of what has been lost through these changes. Design/methodology/approach – This paper reviews the history of the book from the perspective of the disruptive effects of the changes in production technology and impact on the roles involved in production, distribution and reading of books. Darnton’s Communication Circuit is updated to predict future limiting factors and opportunities for participation. Findings – The evolution of the book has seen successive categories of workers involved in book production supplanted by the adoption of new technology. The updated Darnton’s model suggests that the roles involved in the production and distribution of the book will, however, be supplanted in favour of authors and readers of the book in the future. Social implications – The predicted changes will alter the roles of authors and book users. Originality/value – This paper suggests a novel approach to the discussion of the future of book publication and suggests future developments