Affordances of intimacy: the extended self in human-environment interaction

Abstract. This paper organizes theoretical contributions from different disciplinary areas, in order to investigate the issue of intimate relationships that individuals establish with some elements of the environment. The theme of the relationship between the self and the external environment is explored through an ecological approach, in order to obtain insights in understanding the phenomenon of human-product interaction. The aim is to offer a theoretical framework that could help to identify useful principles and guidelines for design

User Experience of Geocaching and Its Application to Tourism and Education

Advances in technology have provided new ways of using entertainment and game technology to foster human interaction. Games and playing with games have always been an important part of people’s everyday lives. Traditionally, human-computer interaction (HCI) research was seen as a psychological cognitive science focused on human factors, with engineering sciences as the computer science part of it. Although cognitive science has made significant progress over the past decade, the influence of people’s emotions on design networks is increasingly important, especially when the primary goal is to challenge and entertain users (Norman 2002). Game developers have explored the key issues in game design and identified that the driving force in the success of games is user experience. User-centered design integrates knowledge of users’ activity practices, needs, and preferences into the design process. Geocaching is a location-based treasure hunt game created by a community of players. Players use GPS (Global Position System) technology to find “treasures” and create their own geocaches; the game can be developed when the players invent caches and used more imagination to creations the caches. This doctoral dissertation explores user experience of geocaching and its applications in tourism and education. Globally, based on the Geocaching.com webpage, geocaching has been played about 180 countries and there are more than 10 million registered geocachers worldwide (Geocaching.com, 25.11.2014). This dissertation develops and presents an interaction model called the GameFlow Experience model that can be used to support the design of treasure hunt applications in tourism and education contexts. The GameFlow Model presents and clarifies various experiences; it provides such experiences in a real-life context, offers desirable design targets to be utilized in service design, and offers a perspective to consider when evaluating the success of adventure game concepts. User-centered game designs have adapted to human factor research in mainstream computing science. For many years, the user-centered design approach has been the most important research field in software development. Research has been focusing on user-centered design in software development such as office programs, but the same ideas and theories that will reflect the needs of a user-centered research are now also being applied to game design (Charles et al. 2005.) For several years, we have seen a growing interest in user experience design. Digital games are experience providers, and game developers need tools to better understand the user experience related to products and services they have created. This thesis aims to present what the user experience is in geocaching and treasure hunt games and how it can be used to develop new concepts for the treasure hunt. Engineers, designers, and researchers should have a clear understanding of what user experience is, what its parts are, and most importantly, how we can influence user satisfaction. In addition, we need to understand how users interact with electronic products and people, and how different elements synergize their experiences. This doctoral dissertation represents pioneering work on the user experience of geocaching and treasure hunt games in the context of tourism and education. The research also provides a model for game developers who are planning treasure hunt concepts.Teknologinen kehitys on tarjonnut uusia tapoja hyödyntää viihdettä ja peliteknologiaa ihmisten välisessä vuorovaikutuksessa. Pelit ja niiden pelaaminen on ollut aina tärkeä osa ihmisten arkipäivää. Ihmisen ja tietokoneen välisen vuorovaikutuksen tutkimus, human-computer interaction research (HCI), on perinteisesti nähty kognitiivisena psykologiana, johon kuuluvat inhimilliset tekijät, sekä insinööritieteenä, johon sisältyy tietojenkäsittelytiede. Vaikka kognitiivinen tiede on kehittynyt viime vuosina valtavasti, suunnitteluverkostoihin vaikuttavat ihmisten tunteet ovat yhä tärkeämmässä osassa, erityisesti silloin kun tavoitteena on haastaa ja viihdyttää käyttäjiä. (Norman 2002.) Pelinkehittäjät ovat selvittäneet pelisuunnittelun kannalta olennaisia tekijöitä ja tunnistaneet, että pelien menestyksen salaisuus on käyttäjäkokemus. Käyttäjäkeskeisessä suunnittelussa käyttäjien toiminnan käytäntöjen, tarpeiden ja toiveiden tuntemus tuodaan mukaan suunnitteluprosessiin. Geokätköily on paikannukseen perustuva aarteenetsintäpeli, jonka pelaajat ovat luoneet yhdessä. Pelaajat käyttävät GPS-teknologiaa "aarteiden" etsimiseen ja lisäävät omia geokätkökohteita ja peli kehittyy jatkuvasti pelaajien keksiessä kätköjä, jotka vaativat yhä enemmän mielikuvitusta. Tässäväitöskirjassa tutkitaan geokätköilyn käyttäjäkokemusta ja sen sovelluksia koulutuksen- ja matkailunaloilla. Perustuen Geocaching.com websivustoon geokätköilyä pelataan noin 180 maassa, ja rekisteröityneitä käyttäjiä on yli kymmenen miljoonaa eri puolilla maailmaa (Geocaching.com, 25.11.2014). Tässä tutkielmassa esitellään vuorovaikutusmalli nimeltään GameFlow Experience -mallia, jota voidaan käyttää aarteenetsintäsovellusten suunnittelussa koulutuksen- ja matkailualojen konteksteissa. GameFlow Experience -malli esittelee ja selventää erilaisia kokemuksia - se esittelee ne todellisessa kontekstissa, tarjoaa erilaisia suunnittelutavoitteita palvelusuunnittelua varten sekä näkökulman, joka tulisi ottaa huomioon seikkailupelien menestystä arvioitaessa. Käyttäjäkeskeisessä pelisuunnittelussa on sovellettu inhimillisten tekijöiden tutkimusta valtavirran tietojenkäsittelytieteeseen. Useiden vuosien ajan, käyttäjäkeskeisen suunnittelun lähestymistavasta on tullut tärkein tutkimusala ohjelmistokehityksessä. Tutkimus on keskittynyt ohjelmistojen kehitykseen käyttäjäkeskeisessä suunnittelussa etenkin toimisto-ohjelmistoihin, mutta samoja ideoita ja teorioita, jotka heijastavat yhteiskunnan tarpeita käyttäjäkeskeisessä tutkimuksessa sovelletaan nyt myös pelisuunnitteluun. (Charles ja ym. 2005.) Kiinnostus käyttäjäkokemuksen suunnitteluun on kasvanut jo useiden vuosien ajan. Digitaaliset pelit tarjoavat kokemuksia, ja pelisuunnittelijat tarvitsevatkin työkaluja, joiden avulla voidaan entistä paremmin ymmärtää tuotteiden ja palvelujen luomia käyttäjäkokemuksia. Tutkimuksen tavoitteena on esitellä käyttäjäkokemusta ja miten sitä voidaan käyttää uusien aarteenmetsästyskonseptien kehittämiseen. Insinööreillä, suunnittelijoilla ja tutkijoilla tulisi olla selkeä käsitys siitä, mikä käyttäjäkokemus on, mitkä ovat sen osat ja mikä tärkeintä, miten voimme vaikuttaa käyttäjän tyytyväisyyteen. Lisäksi pitäisi ymmärtää, miten käyttäjät toimivat elektronisten tuotteiden kanssa sekä miten ihmiset toimivat vuorovaikutuksessa toistensa kanssa ja miten eri osat vaikuttavat yhdessä käyttäjien kokemuksiin. Väitöskirja on pioneerityö käyttäjäkokemuksesta geokätköilyssä ja aarteenetsintä peleissä matkailun ja opetuksen kontekstissa. Tutkimus antaa myös mallin pelin kehittäjille, jotka suunnittelevat aarteenetsintäkonsepteja.Siirretty Doriast

O Design de experiências em interfaces web: um estudo de levantamento para pesquisa de usuários baseado em uma rede social

Dissertação (mestrado) - Universidade Federal de Santa Catarina, Centro de Comunicação e Expressão, Programa de Pós-Graduação em Design e Expressão Gráfica, Florianópolis, 2010Esse estudo trata da experiência dos usuários em interfaces web, e tem como objetivo identificar quais são os componentes mais influentes da experiência sobre a interação. A partir de uma categorização da experiência em aspectos estéticos, emocionais e hedônicos, desenvolveu-se um instrumento de pesquisa, aplicado a um grupo de usuários. Com os resultados obtidos é proposta uma discussão acerca da natureza do Design. Enquanto o design de experiências mostra-se como disciplina em consolidação, o Design em sentido amplo adquire implicações epistemológicas que o orientam ora para a arte, ora para engenharia. Os resultados da pesquisa mostram que o componente hedônico da eficiência ainda é tido como mais significativo pelos usuários

The perceptual qualities of concrete : a change in paradigm

La recherche porte sur la perception de qualité des artefacts en béton, et ce depuis la perspective disciplinaire du design industriel. Afin de documenter et examiner les applications et perceptions contemporaines de ce matériau, nous nous attardons à l’évolution des technologies du béton en termes de recettes, techniques de mise en forme, usages, ainsi que ses différentes appréciations. Une revue de littérature a permis de formuler la problématique et d’organiser les données recueillies afin de répondre à nos questions de recherche. Ainsi, nous avons identifié certains événements marquants ayant provoqué des développements importants dans l’évolution du béton. De plus, nous avons regroupé plusieurs témoignages illustrant différentes perceptions du matériau dans des contextes d’usages variés. Les résultats de la recherche ont été interprétés en mettant de l’avant une méthodologie qualitative de recherche. Nous avons également étudié une sélection d’artéfacts en béton à travers des observations empiriques non participatives ainsi que deux cas sélectionnés. Cependant, ce type de recherche à la première personne est influencé par l’auteure, ses expériences vécues, son bagage culturel ainsi que son regard disciplinaire. Ainsi, il était important de valider ces observations teintées par l’appréciation de l’auteure, et ce en triangulant les données avec celles regroupées de documents historiques, scientifiques, techniques et médiatiques. Plusieurs méthodes et outils analytiques ont été mobilisés afin d’organiser les résultats de la recherche. Des cartes chronologiques nous ont permis d’isoler et d’illustrer les étapes déterminantes ayant affecté l’histoire du béton (i.e. la découverte du ciment Portland, etc.). À des catégorisations, nous avons pu classer et comparer certaines données plus spécifiques aux recettes et applications du matériau (i.e. les bétons primitifs – modernes, les bétons structuraux – non-structuraux, etc.). Des cartographiques sémantiques nous ont permis d’interpréter les témoignages compilés des différentes perceptions du béton et ce en se basant sur une échelle sémantique bipolaire (i.e. le béton est laid – beau, le béton est froid – chaud, etc.). Enfin, nous nous sommes basés sur le cadre d’expériences de produits et matériaux (product and material experiences framework) proposé par Desmet et Hekkert (2007) afin d’interpréter les appréciations des artéfacts en béton recueillis à travers la revue de littérature ainsi que les observations empiriques à la première personne. La recherche montre que la perception de qualité du béton fait face à un dualisme qui oppose ses avantages techno-économiques avec son impact environnemental ainsi que la détérioration prématurée de sa surface. Malgré l’appréciation générale de sa versatilité, accessibilité et performance technique, une prise de conscience collective semble rendre les acteurs plus conscients de l’empreinte écologique résultant du cycle de vie du béton. De plus, la recherche démontre que les idéologies sont en train d’évoluer vers des pratiques et modes de vies plus durables malgré les habitudes de surconsommation de la société moderne. En mettant moins l’emphase sur la perfection superficielle, les designers sont de plus en plus motivés à trouver inspiration dans des pratiques plus sensibles et résilientes afin de trouver des solutions durables face aux enjeux urbains. Les dernières tendances révèlent l’émergence d’alternatives plus éco-responsables et innovantes comparées au béton traditionnel. Ainsi, nous trouvons des recettes de béton plus écologiques (i.e. substitution du ciment Portland avec des produits dérivés d’autres industries, etc.) ou des techniques de mise en forme plus optimisées afin de réduire les pertes en offrant un langage esthétique surprenant (i.e. impression 3D, etc.). Ces technologies donnent naissance à de nouvelles applications du béton dans différents domaines inattendus en dehors de l’architecture et de l’ingénierie (i.e. design de produits, art, cinématographie, etc.). La recherche met en lumière changement de paradigme quant à la perception de qualité du béton qui semble être entrainé par la migration des idéologies sociétales vers un modèle qui trouve de la valeur et de la beauté dans les imperfections. Ainsi, des acteurs semblent de plus en plus apprécier le béton avec ses imperfections naturelles, et ont tendance à plus vouloir préserver les artéfacts vieillissants.The research investigates the quality perceptions of concrete artifacts from an industrial design standpoint. In order to document and examine how the material is being used and perceived nowadays, the study looks into the evolution of concrete technologies including its recipes, manufacturing techniques, and uses, as well as its appraisals. A literature review helped us understand the problem field and organize the data amassed in order to find answers to our research questions. We were thus able to identify the critical milestones that triggered change throughout concrete’s historical evolution, as well as gather different testimonies of its perceptions within various contexts. Qualitative research methods were used to interpret our findings. We validated the data based on selected cases as well as non-participatory empirical observations of urban concrete artifacts from a first-person view. This method is influenced by the author’s lived experiences, cultural background, and disciplinary gaze. Therefore, it was necessary to complement the author’s interpretation by triangulating the data retrieved with information gathered from historical, scientific, technical, and mediatic literature. The results were organized and analyzed using various analytical tools and methods. Timeline mappings were used to isolate and illustrate critical milestones triggering change and important developments (e.g. the discovery of Portland Cement, etc.). Categorizations helped us clarify and compare the data gathered to provide a more specific overview of concrete recipes and uses (e.g. primitive – modern concretes, structural – non-structural recipes, etc.). Semantic mappings allowed us to interpret the complied testimonies on how concrete artifacts are perceived in addition to helping us isolate semantic qualities within a bipolar semantic space (e.g. concrete is ugly – beautiful, concrete is cold – warm, etc.). Lastly, a product and material experiences framework (Desmet & Hekkert, 2007) was used to interpret concrete artifacts’ appraisals as found within the testimonies retrieved, in addition to the first-person empirical observations. The research revealed that concrete’s quality perception is facing a dualism which draws attention to its ecological footprint as well as its surface’s premature deterioration with time. Although many seem to appreciate the material’s versatility, accessibility, and structural performance, the dualism can be partially attributed to the evolving collective consciousness which makes actors more aware of concrete’s environmental impacts across its lifecycle. The study thus showed that, despite modern society’s production and consumption habits which focus on the superficial perfection of the material world, ideologies are seen to be evolving and are increasingly interested in more sustainable practices and lifestyles. This can help motivate designers to seek inspiration from emotionally-durable and resilient principles, thus allowing them to better address urban challenges. The latest trends revealed new concrete mixes (e.g. substitution of Portland Cement with by-products of other industries, etc.) and manufacturing techniques (e.g. 3D-printing, etc.) which can offer eco-friendly and innovative alternatives to traditional concrete productions. These emerging solutions are seen to pave the way for unexpected applications in various fields (e.g., product design, art, cinematography, etc.), thus attracting other disciplines beyond engineering and architecture. The changing paradigm in the perception of concrete artifacts shows that value and beauty are not always associated with superficial perfection. In fact, more and more actors are found to reject premature obsolescence by embracing materials’ natural and imperfect behavior as they age with time

Examining the impact of design variables and media richness on responses to product design

This study makes examines the influence of product design cues, environment congruence, and media richness on users' cognitive and affective responses to product design. These three factors were systematically manipulated in a 2x2x2 full-factorial experiment. A sample of 181 participants was used to test the study hypotheses. This study employed a between-subject design, and participants were randomly assigned to one of the eight experimental conditions. The results from statistical analysis of covariance (ANCOVA) revealed the influence of product design cues, environment congruence, and media richness on cognitive and affective responses. The results of this study revealed that higher quality of product design and environment congruence did lead to a more positive aesthetic and affective response. In addition, the results showed a significant two-way interaction between environmental congruence and design cues for perceived aesthetic. Results however, didn't show a significant influence of design cues and environment congruence on perceived usefulness and perceived ease of-use. Moreover, it was confirmed that media richness significantly predicted the perceived ease-of-use, although no statistical significance was found for perceived aesthetic and perceived usefulness. This study has practical implications across various domains including product design, marketing and retail merchandising, and communication and media studies.Includes biblographical reference