Formulating a Communication Strategy for Effective Knowledge Sharing

Overcoming cultural resistance from a workforce and gaining sufficient buy-in from senior management are both critical to the successful implementation of Knowledge Management (KM) initiatives in any organization. The main purpose of this study is to identify an effective communication strategy at the onset of the implementation process, aimed at helping the workforce to comprehend the need for KM in the organization and to solicit maximum support from the senior management and staff alike. It is based on a case study of the KM initiatives in Singapore’s Civil Service College, a training school for public officials. The strategy will also facilitate effective communication between staff so that effective knowledge sharing can take place and provide proactive and reactive communication, to achieve acceptance of and commitment to KM in the organization. The communication strategy was formulated using inputs collected from focus group discussions and observational field work.Yeshttps://us.sagepub.com/en-us/nam/manuscript-submission-guideline

Differentiating KMS Strategy from Business Strategy, KM Strategy and IS/IT Strategy

The era of the new millennium has witnessed a wide range of the revolutionized technology that affects our lives and the way an organization is conducted. The contemporary business sectors start to recognize the potential use of knowledge management in the new organizational processes. As a result, increasing numbers of organizations pay attention to the creative value of leveraging knowledge as one of their potential assets. Therefore, organizations start to focus on knowledge as one of the important elements in competitive advantage that needs to be utilized efficiently and effectively. They have shown a great attention of knowledge management in their business strategy incorporated with technology. The role of technological tools and applications is essential in supporting and enhancing knowledge management strategy. There has been a transition from traditional information system to new a concept of knowledge management system employed by organization to sustain competitive advantage in dynamic and unstable environment. Further, to shift the paradigm of knowledge management systems concept from business sectors, this study focused on the KMS applications and tools particularly in Institutions of Higher Education (IHE) environment. The purpose of this study is to (a) identify the relationship of business strategy, knowledge management (KM) Strategy, knowledge management systems (KMS) strategy, information system (IS) strategy and information technology (IT) strategy, particularly in the context of IHE, (b) describe those strategies and their relationship based on the context of IHE. This will provide guidance and effective methods for formulating the KMS strategy with the aim to align it with business strategies and ensuring success of its implementation

Integrating ICT in Kenyan secondary schools: an exploratory case study of a professional development program

This study explores the introduction of Information and Communication Technology (ICT) in Kenyan secondary schools. Specifically, it is a case study of four schools with no previous access to ICT. The professional development program from which data for this study were drawn was designed to support teachers learning to integrate ICT in the curriculum. Using a mixed method research approach, we collected data from multiple sources and triangulated the views of various stakeholders: questionnaires with teachers, focus groups with teachers, school leaders and ICT coordinators, field observations and document analysis. While the broader program focused on the use of ICT, the results highlighted in this study focus on the development of the four schools with respect to 1) vision building, 2) leadership, 3) collaboration, 4) expertise, and 5) access to adequate resources. The discussion centers on the challenges and opportunities inherent in understanding how to prepare schools in developing countries to integrate ICT in education

Building Communities of Practice

{Excerpt} According to Etienne Wenger, communities of practice are groups of people who share a passion for something they do and who interact regularly to learn how to do it better. Communities of practice define themselves along three dimensions: what they are about, how they function, and what capabilities they produce. Each community of practice has a unique domain, community, and practice (and the support it requires). But, inconnecting and collecting, communities of practice share the following common characteristics: • They are peer-to-peer collaborative networks. • They are driven by the willing participation of their members. • They are focused on learning and building capacity. • They are engaged in sharing knowledge, developing expertise, and solving problems