Searching with Tags: Do Tags Help Users Find Things?

This study examines the question of whether tags can be useful in the process of information retrieval. Participants searched a social bookmarking tool specialising in academic articles (CiteULike) and an online journal database (Pubmed). Participant actions were captured using screen capture software and they were asked to describe their search process. Users did make use of tags in their search process, as a guide to searching and as hyperlinks to potentially useful articles. However, users also made use of controlled vocabularies in the journal database to locate useful search terms and of links to related articles supplied by the database

Exploiting behavioral biometrics for user security enhancements

As online business has been very popular in the past decade, the tasks of providing user authentication and verification have become more important than before to protect user sensitive information from malicious hands. The most common approach to user authentication and verification is the use of password. However, the dilemma users facing in traditional passwords becomes more and more evident: users tend to choose easy-to-remember passwords, which are often weak passwords that are easy to crack. Meanwhile, behavioral biometrics have promising potentials in meeting both security and usability demands, since they authenticate users by who you are , instead of what you have . In this dissertation, we first develop two such user verification applications based on behavioral biometrics: the first one is via mouse movements, and the second via tapping behaviors on smartphones; then we focus on modeling user web browsing behaviors by Fitts\u27 Law.;Specifically, we develop a user verification system by exploiting the uniqueness of people\u27s mouse movements. The key feature of our system lies in using much more fine-grained (point-by-point) angle-based metrics of mouse movements for user verification. These new metrics are relatively unique from person to person and independent of the computing platform. We conduct a series of experiments to show that the proposed system can verify a user in an accurate and timely manner, and induced system overhead is minor. Similar to mouse movements, the tapping behaviors of smartphone users on touchscreen also vary from person to person. We propose a non-intrusive user verification mechanism to substantiate whether an authenticating user is the true owner of the smartphone or an impostor who happens to know the passcode. The effectiveness of the proposed approach is validated through real experiments. to further understand user pointing behaviors, we attempt to stress-test Fitts\u27 law in the wild , namely, under natural web browsing environments, instead of restricted laboratory settings in previous studies. Our analysis shows that, while the averaged pointing times follow Fitts\u27 law very well, there is considerable deviations from Fitts\u27 law. We observe that, in natural browsing, a fast movement has a different error model from the other two movements. Therefore, a complete profiling on user pointing performance should be done in more details, for example, constructing different error models for slow and fast movements. as future works, we plan to exploit multiple-finger tappings for smartphone user verification, and evaluate user privacy issues in Amazon wish list

A Usability Approach to Improving the User Experience in Web Directories

Submitted for the degree of Doctor of Philosophy, Queen Mary, University of Londo

A usability approach to improving the user experience in web directories

PhDWeb directories are hierarchically organised website collections that offer users subjectbased access to the Web. They played a significant part in navigating the Web in the past but their role has been weakened in recent years due to their cumbersome expanding collections. This thesis presents a unified framework combining the advantages of personalisation and redefined directory search for improving the usability of Web directories. The thesis begins with an examination of classification schemes that identifies the rigidity of hierarchical classifications and their suitability for Web directories in contrast to faceted classifications. This leads on to an Ontological Sketch Modelling (OSM) case study which identifies the misfits affecting user navigation in Web directories from known rigidity issues. The thesis continues with a review of personalisation techniques and a discussion of the user search model of Web directories following the suggested directions of improvement from the case study. A proposed user-centred framework to improve the usability of Web directories which consists of an individual content-based personalisation model and a redefined search model is then implemented as D-Persona and D-Search respectively. The remainder of the thesis is concerned with a usability test of D-Persona and D-Search aimed at discovering the efficiency, effectiveness and user satisfaction of the solution. This involves an experimental design, test results and discussions for the comparative user study. This thesis extracts a formal definition of the rigidity of hierarchies from their characteristics and justifies why hierarchies are still better suited than facets in organising Web directories. Second, it identifies misfits causing poor usability in Web directories based on the discovered rigidity of hierarchies. Third, it proposes a solution to tackle the misfits and improve the usability of Web directories which has been experimentally proved to be successful

Adaptive hypertext and hypermedia : workshop : proceedings, 3rd, Sonthofen, Germany, July 14, 2001 and Aarhus, Denmark, August 15, 2001

This paper presents two empirical usability studies based on techniques from Human-Computer Interaction (HeI) and software engineering, which were used to elicit requirements for the design of a hypertext generation system. Here we will discuss the findings of these studies, which were used to motivate the choice of adaptivity techniques. The results showed dependencies between different ways to adapt the explanation content and the document length and formatting. Therefore, the system's architecture had to be modified to cope with this requirement. In addition, the system had to be made adaptable, in addition to being adaptive, in order to satisfy the elicited users' preferences

Adaptive hypertext and hypermedia : workshop : proceedings, 3rd, Sonthofen, Germany, July 14, 2001 and Aarhus, Denmark, August 15, 2001

This paper presents two empirical usability studies based on techniques from Human-Computer Interaction (HeI) and software engineering, which were used to elicit requirements for the design of a hypertext generation system. Here we will discuss the findings of these studies, which were used to motivate the choice of adaptivity techniques. The results showed dependencies between different ways to adapt the explanation content and the document length and formatting. Therefore, the system's architecture had to be modified to cope with this requirement. In addition, the system had to be made adaptable, in addition to being adaptive, in order to satisfy the elicited users' preferences

EYE-AS-AN-INPUT FOR IMPROVING INTERACTIVE INFORMATION RETRIEVAL

In this work, Publication Access Through Tiered Interaction and Exploration (PATTIE) is presented with the eye as an additional input modality. PATTIE is built upon the scatter/gather information retrieval paradigm where users can explore a visual and interactive table-of-contents metaphor for large-scale document collections in an iterative manner. Additionally, the prototype has been integrated with eye-tracking through the web camera and experimental findings are provided to demonstrate a proof-of-concept for interest modeling at the term level and implicit relevance feedback on the gold standard inaugural 2019 Text REtrieval Conference Precision Medicine dataset (TREC PM). Low error rates for gaze tracking, and acceptable performance on binary classification of interest are reported as well as statistically significant increases in precision and recall performance for relevant information on a TREC PM task when PATTIE is used with eye-as-an-input versus a baseline PATTIE system.Doctor of Philosoph

Investigation into the design of educational multimedia : video, interactivity and narrative

This study critically examines the design of multimedia in education. The study begins by reviewing existing media in education and then uses a series of empirical studies to uncover, and then examine the key issues for the design of educational multimedia.The research involves two studies. The first, a preliminary study, that identifies specific areas of interest for the research. This study looks at the existing use of an interactive video disc program for training in Price Waterhouse. The literature search, combined with the outcomes of the preliminary study, identified the areas for further research as: the use of video, forms of interaction, and the role of narrative. The main study examines these areas using two phases. The first phase analyses three treatments of the same educational text, on linear video, multimedia, and structured multimedia, each treatment maintaining the same content and narrative structure, but differing in presentation and control. The second phases builds on the results of the first with the creation and analysis of an interactive multimedia program that takes advantage of the identified strengths of multimedia, and specifically tackles problems found in the first phase. Qualitative data collection techniques are used in both phases, and form the basis of the findings.The findings are presented as implications for multimedia design, and discuss the use and development of narrative and grammar in multimedia, as well as the importance of carefully designed user interaction and goal definition

Human-Computer Interaction

In this book the reader will find a collection of 31 papers presenting different facets of Human Computer Interaction, the result of research projects and experiments as well as new approaches to design user interfaces. The book is organized according to the following main topics in a sequential order: new interaction paradigms, multimodality, usability studies on several interaction mechanisms, human factors, universal design and development methodologies and tools