ERP implementation methodologies and frameworks: a literature review

Enterprise Resource Planning (ERP) implementation is a complex and vibrant process, one that involves a combination of technological and organizational interactions. Often an ERP implementation project is the single largest IT project that an organization has ever launched and requires a mutual fit of system and organization. Also the concept of an ERP implementation supporting business processes across many different departments is not a generic, rigid and uniform concept and depends on variety of factors. As a result, the issues addressing the ERP implementation process have been one of the major concerns in industry. Therefore ERP implementation receives attention from practitioners and scholars and both, business as well as academic literature is abundant and not always very conclusive or coherent. However, research on ERP systems so far has been mainly focused on diffusion, use and impact issues. Less attention has been given to the methods used during the configuration and the implementation of ERP systems, even though they are commonly used in practice, they still remain largely unexplored and undocumented in Information Systems research. So, the academic relevance of this research is the contribution to the existing body of scientific knowledge. An annotated brief literature review is done in order to evaluate the current state of the existing academic literature. The purpose is to present a systematic overview of relevant ERP implementation methodologies and frameworks as a desire for achieving a better taxonomy of ERP implementation methodologies. This paper is useful to researchers who are interested in ERP implementation methodologies and frameworks. Results will serve as an input for a classification of the existing ERP implementation methodologies and frameworks. Also, this paper aims also at the professional ERP community involved in the process of ERP implementation by promoting a better understanding of ERP implementation methodologies and frameworks, its variety and history

Bridging Web 4.0 and Education 4.0 For Next Generation User Training in ERP Adoption

This study addresses the critical issue of user comprehension and application within the sphere of cloudbased Enterprise Resource Planning (ERP) systems, a recurrent challenge exacerbated by the intricate nature of these systems. To bridge the existing gaps in training methodologies, a novel paradigm that synergizes Web 4.0 and Education 4.0 modules with traditional ERP systems is proposed. This innovative framework ushers in a paradigm shift in ERP adoption strategies, promising a marked enhancement in user interaction and efficiency. Rigorous qualitative evaluations, conducted with expert panels and potential end-users, provided robust validation of the framework's transformative potential in the realm of user training for ERP systems. This pioneering approach not only makes a substantial academic contribution by reframing the perception of ERP systems but also holds a significant practical value in ameliorating the user experience with cloud-based ERP systems. In essence, the adoption of a Web 4.0-oriented approach in user training heralds a revolutionary shift in ERP adoption strategies, setting a solid foundation for future explorations in this domain

A Conceptual Model for User-system Collaboration: Enhancing Usability of Complex Information Systems

A variety of organizations around the world use complex information systems (e.g., enterprise resource planning and supply chain management systems). However, poor usability caused by system complexity continues to frustrate users and damage the reputation of these systems. In this study, we address usability issues with complex information systems from the human-computer collaboration perspective by modeling user-system interaction as a joint activity between the system and its users. We propose a conceptual model for user-system collaboration, elaborate on the components in the model and the relationships between the components, derive the required capabilities for collaborative information systems, and establish conceptual relationships between system collaborative behaviors and usability. We use empirical evidence gathered from a qualitative field study on ERP systems to illustrate the model and the possible impact of system collaborativeness (i.e., the presence or absence of collaborative capabilities) on usability. We do so to provide a strong conceptual foundation for modeling user-system collaboration and to encourage designers to employ the collaboration metaphor during system design and, thus, help them develop future complex information systems with better usability

Кибербезопасность в образовательных сетях

The paper discusses the possible impact of digital space on a human, as well as human-related directions in cyber-security analysis in the education: levels of cyber-security, social engineering role in cyber-security of education, “cognitive vaccination”. “A Human” is considered in general meaning, mainly as a learner. The analysis is provided on the basis of experience of hybrid war in Ukraine that have demonstrated the change of the target of military operations from military personnel and critical infrastructure to a human in general. Young people are the vulnerable group that can be the main goal of cognitive operations in long-term perspective, and they are the weakest link of the System.У статті обговорюється можливий вплив цифрового простору на людину, а також пов'язані з людиною напрямки кібербезпеки в освіті: рівні кібербезпеки, роль соціального інжинірингу в кібербезпеці освіти, «когнітивна вакцинація». «Людина» розглядається в загальному значенні, головним чином як та, що навчається. Аналіз надається на основі досвіду гібридної війни в Україні, яка продемонструвала зміну цілей військових операцій з військовослужбовців та критичної інфраструктури на людину загалом. Молодь - це вразлива група, яка може бути основною метою таких операцій в довгостроковій перспективі, і вони є найслабшою ланкою системи.В документе обсуждается возможное влияние цифрового пространства на человека, а также связанные с ним направления в анализе кибербезопасности в образовании: уровни кибербезопасности, роль социальной инженерии в кибербезопасности образования, «когнитивная вакцинация». «Человек» рассматривается в общем смысле, в основном как ученик. Анализ представлен на основе опыта гибридной войны в Украине, которая продемонстрировала изменение цели военных действий с военного персонала и критической инфраструктуры на человека в целом. Молодые люди являются уязвимой группой, которая может быть главной целью когнитивных операций в долгосрочной перспективе, и они являются самым слабым звеном Систем

A Competency Based MSIS Curriculum

In response to the changing industry demands and increasing diversity of student needs when embarking on IS graduate studies, we determined that a fundamental redesign of the MSIS curriculum was necessary. We saw that the expanding IT universe now has more specialties than ever before while competitive forces simultaneously demand that firms keep costs under strict controls. Facing such pressures, firms demand more from IT professionals in the breadth and depth of their IT knowledge and skills coming from numerous knowledge domains. From these trends and issues we formulated the competency concept that forms the foundation for the new curriculum. A student earns a competency by completing four courses in a module. Now students can choose to pursue multiple competencies and can return to upgrade skills after graduation. We describe the process and issues we faced as well as the competency-based modular curriculum. We end with discussing the remaining issues that we are handling

Information systems evaluation methodologies

Due to the prevalent use of Information Systems (IS) in modern organisations nowadays, evaluation research in this field is becoming more and more important. In light of this, a set of rigorous methodologies were developed and used by IS researchers and practitioners to evaluate the increasingly complex IS implementation used. Moreover, different types of IS and different focusing perspectives of the evaluation require the selection and use of different evaluation approaches and methodologies. This paper aims to identify, explore, investigate and discuss the various key methodologies that can be used in IS evaluation from different perspectives, namely in nature (e.g. summative vs. formative evaluation) and in strategy (e.g. goal-based, goal-free and criteria-based evaluation). The paper concludes that evaluation methodologies should be selected depending on the nature of the IS and the specific goals and objectives of the evaluation. Nonetheless, it is also proposed that formative criteria-based evaluation and summative criteria-based evaluation are currently among the most and more widely used in IS research. The authors suggest that the combines used of one or more of these approaches can be applied at different stages of the IS life cycle in order to generate more rigorous and reliable evaluation outcomes

Living with ERP: A Sand Clock Model of End User Problems

Although a number of studies highlighted problems related to ERP systems, most of these studies focus on the problems during the project and implementation stages but not during the post-implementation process. Problems encountered in the process of using ERP would hinder the effective exploitation and the extended and continued use of ERP systems and their value to organisations. This paper investigates the different types of problems (operational, supervisory and managerial) users faced in using ERP. The paper adopts a qualitative method and uses data collected from two cases and 26 interviews to inductively develop a theoretical model in classifying ERP usage problems. A sand clock model of ERP usage problem is formulated to classify the identified problems into data quality, system quality, interface and infrastructure. The theoretical contribution of this paper is in gaining deeper insight on the impediments to effective use of ERP. From the practical point of view, this paper could assist managers to reach the sources of problems encountered by end-users and overcoming them