Beiträge zu breitbandigen Freisprechsystemen und ihrer Evaluation

This work deals with the advancement of wideband hands-free systems (HFS’s) for mono- and stereophonic cases of application. Furthermore, innovative contributions to the corr. field of quality evaluation are made. The proposed HFS approaches are based on frequency-domain adaptive filtering for system identification, making use of Kalman theory and state-space modeling. Functional enhancement modules are developed in this work, which improve one or more of key quality aspects, aiming at not to harm others. In so doing, these modules can be combined in a flexible way, dependent on the needs at hand. The enhanced monophonic HFS is evaluated according to automotive ITU-T recommendations, to prove its customized efficacy. Furthermore, a novel methodology and techn. framework are introduced in this work to improve the prototyping and evaluation process of automotive HF and in-car-communication (ICC) systems. The monophonic HFS in several configurations hereby acts as device under test (DUT) and is thoroughly investigated, which will show the DUT’s satisfying performance, as well as the advantages of the proposed development process. As current methods for the evaluation of HFS’s in dynamic conditions oftentimes still lack flexibility, reproducibility, and accuracy, this work introduces “Car in a Box” (CiaB) as a novel, improved system for this demanding task. It is able to enhance the development process by performing high-resolution system identification of dynamic electro-acoustical systems. The extracted dyn. impulse response trajectories are then applicable to arbitrary input signals in a synthesis operation. A realistic dynamic automotive auralization of a car cabin interior is available for HFS evaluation. It is shown that this system improves evaluation flexibility at guaranteed reproducibility. In addition, the accuracy of evaluation methods can be increased by having access to exact, realistic imp. resp. trajectories acting as a so-called “ground truth” reference. If CiaB is included into an automotive evaluation setup, there is no need for an acoustical car interior prototype to be present at this stage of development. Hency, CiaB may ease the HFS development process. Dynamic acoustic replicas may be provided including an arbitrary number of acoustic car cabin interiors for multiple developers simultaneously. With CiaB, speech enh. system developers therefore have an evaluation environment at hand, which can adequately replace the real environment.Diese Arbeit beschäftigt sich mit der Weiterentwicklung breitbandiger Freisprechsysteme für mono-/stereophone Anwendungsfälle und liefert innovative Beiträge zu deren Qualitätsmessung. Die vorgestellten Verfahren basieren auf im Frequenzbereich adaptierenden Algorithmen zur Systemidentifikation gemäß Kalman-Theorie in einer Zustandsraumdarstellung. Es werden funktionale Erweiterungsmodule dahingehend entwickelt, dass mindestens eine Qualitätsanforderung verbessert wird, ohne andere eklatant zu verletzen. Diese nach Anforderung flexibel kombinierbaren algorithmischen Erweiterungen werden gemäß Empfehlungen der ITU-T (Rec. P.1110/P.1130) in vorwiegend automotiven Testszenarien getestet und somit deren zielgerichtete Wirksamkeit bestätigt. Es wird eine Methodensammlung und ein technisches System zur verbesserten Prototypentwicklung/Evaluation von automotiven Freisprech- und Innenraumkommunikationssystemen vorgestellt und beispielhaft mit dem monophonen Freisprechsystem in diversen Ausbaustufen zur Anwendung gebracht. Daraus entstehende Vorteile im Entwicklungs- und Testprozess von Sprachverbesserungssystem werden dargelegt und messtechnisch verifiziert. Bestehende Messverfahren zum Verhalten von Freisprechsystemen in zeitvarianten Umgebungen zeigten bisher oft nur ein unzureichendes Maß an Flexibilität, Reproduzierbarkeit und Genauigkeit. Daher wird hier das „Car in a Box“-Verfahren (CiaB) entwickelt und vorgestellt, mit dem zeitvariante elektro-akustische Systeme technisch identifiziert werden können. So gewonnene dynamische Impulsantworten können im Labor in einer Syntheseoperation auf beliebige Eingangsignale angewandt werden, um realistische Testsignale unter dyn. Bedingungen zu erzeugen. Bei diesem Vorgehen wird ein hohes Maß an Flexibilität bei garantierter Reproduzierbarkeit erlangt. Es wird gezeigt, dass die Genauigkeit von darauf basierenden Evaluationsverfahren zudem gesteigert werden kann, da mit dem Vorliegen von exakten, realen Impulsantworten zu jedem Zeitpunkt der Messung eine sogenannte „ground truth“ als Referenz zur Verfügung steht. Bei der Einbindung von CiaB in einen Messaufbau für automotive Freisprechsysteme ist es bedeutsam, dass zu diesem Zeitpunkt das eigentliche Fahrzeug nicht mehr benötigt wird. Es wird gezeigt, dass eine dyn. Fahrzeugakustikumgebung, wie sie im Entwicklungsprozess von automotiven Sprachverbesserungsalgorithmen benötigt wird, in beliebiger Anzahl vollständig und mind. gleichwertig durch CiaB ersetzt werden kann

Cooperative Interactive Distributed Guidance on Mobile Devices

Mobiles device are quickly becoming an indispensable part of our society. Equipped with numerous communication capabilities, they are increasingly being examined as potential tools for civilian and military usage to aide in distributed remote collaboration for dynamic decision making and physical task completion. With an ever growing mobile workforce, the need for remote assistance in aiding field workers who are confronted with situations outside their expertise certainly increases. Enhanced capabilities in using mobile devices could significantly improve numerous components of a task\u27s completion (i.e. accuracy, timing, etc.). This dissertation considers the design of mobile implementation of technology and communication capabilities to support interactive collaboration between distributed team members. Specifically, this body of research seeks to explore and understand how various multimodal remote assistances affect both the human user\u27s performance and the mobile device\u27s effectiveness when used during cooperative tasks. Additionally, power effects are additionally studied to assess the energy demands on a mobile device supporting multimodal communication. In a series of applied experiments and demonstrations, the effectiveness of a mobile device facilitating multimodal collaboration is analyzed through both empirical data collection and subjective exploration. The utility of the mobile interactive system and its configurations are examined to assess the impact on distributed task performance and collaborative dialogue between pairs. The dissertation formulates and defends an argument that multimodal communication capabilities should be incorporated into mobile communication channels to provide collaborating partners salient perspectives with a goal of reaching a mutual understanding of task procedures. The body of research discusses the findings of this investigation and highlight these findings they may influence future mobile research seeking to enhance interactive distributed guidance

Human-Computer Interaction

In this book the reader will find a collection of 31 papers presenting different facets of Human Computer Interaction, the result of research projects and experiments as well as new approaches to design user interfaces. The book is organized according to the following main topics in a sequential order: new interaction paradigms, multimodality, usability studies on several interaction mechanisms, human factors, universal design and development methodologies and tools

Evaluating humanoid embodied conversational agents in mobile guide applications

Evolution in the area of mobile computing has been phenomenal in the last few years. The exploding increase in hardware power has enabled multimodal mobile interfaces to be developed. These interfaces differ from the traditional graphical user interface (GUI), in that they enable a more “natural” communication with mobile devices, through the use of multiple communication channels (e.g., multi-touch, speech recognition, etc.). As a result, a new generation of applications has emerged that provide human-like assistance in the user interface (e.g., the Siri conversational assistant (Siri Inc., visited 2010)). These conversational agents are currently designed to automate a number of tedious mobile tasks (e.g., to call a taxi), but the possible applications are endless. A domain of particular interest is that of Cultural Heritage, where conversational agents can act as personalized tour guides in, for example, archaeological attractions. The visitors to historical places have a diverse range of information needs. For example, casual visitors have different information needs from those with a deeper interest in an attraction (e.g., - holiday learners versus students). A personalized conversational agent can access a cultural heritage database, and effectively translate data into a natural language form that is adapted to the visitor’s personal needs and interests. The present research aims to investigate the information needs of a specific type of visitors, those for whom retention of cultural content is important (e.g., students of history, cultural experts, history hobbyists, educators, etc.). Embodying a conversational agent enables the agent to use additional modalities to communicate this content (e.g., through facial expressions, deictic gestures, etc.) to the user. Simulating the social norms that guide the real-world human-to-human interaction (e.g., adapting the story based on the reactions of the users), should at least theoretically optimize the cognitive accessibility of the content. Although a number of projects have attempted to build embodied conversational agents (ECAs) for cultural heritage, little is known about their impact on the users’ perceived cognitive accessibility of the cultural heritage content, and the usability of the interfaces they support. In particular, there is a general disagreement on the advantages of multimodal ECAs in terms of users’ task performance and satisfaction over nonanthropomorphised interfaces. Further, little is known about what features influence what aspects of the cognitive accessibility of the content and/or usability of the interface. To address these questions I studied the user experiences with ECA interfaces in six user studies across three countries (Greece, UK and USA). To support these studies, I introduced: a) a conceptual framework based on well-established theoretical models of human cognition, and previous frameworks from the literature. The framework offers a holistic view of the design space of ECA systems b) a research technique for evaluating the cognitive accessibility of ECA-based information presentation systems that combine data from eye tracking and facial expression recognition. In addition, I designed a toolkit, from which I partially developed its natural language processing component, to facilitate rapid development of mobile guide applications using ECAs. Results from these studies provide evidence that an ECA, capable of displaying some of the communication strategies (e.g., non-verbal behaviours to accompany linguistic information etc.) found in the real-world human guidance scenario, is not affecting and effective in enhancing the user’s ability to retain cultural content. The findings from the first two studies, suggest than an ECA has no negative/positive impact on users experiencing content that is similar (but not the same) across different locations (see experiment one, in Chapter 7), and content of variable difficulty (see experiment two, in Chapter 7). However, my results also suggest that improving the degree of content personalization and the quality of the modalities used by the ECA can result in both effective and affecting human-ECA interactions. Effectiveness is the degree to which an ECA facilitates a user in accomplishing the navigation and information tasks. Similarly, affecting is the degree to which the ECA changes the quality of the user’s experience while accomplishing the navigation and information tasks. By adhering to the above rules, I gradually improved my designs and built ECAs that are affecting. In particular, I found that an ECA can affect the quality of the user’s navigation experience (see experiment three in Chapter 7), as well as how a user experiences narrations of cultural value (see experiment five, in Chapter 8). In terms of navigation, I found sound evidence that the strongest impact of the ECAs nonverbal behaviours is on the ability of users to correctly disambiguate the navigation of an ECA instructions provided by a tour guide system. However, my ECAs failed to become effective, and to elicit enhanced navigation or retention performances. Given the positive impact of ECAs on the disambiguation of navigation instructions, the lack of ECA-effectiveness in navigation could be attributed to the simulated mobile conditions. In a real outdoor environment, where users would have to actually walk around the castle, an ECA could have elicited better navigation performance, than a system without it. With regards to retention performance, my results suggest that a designer should not solely consider the impact of an ECA, but also the style and effectiveness of the question-answering (Q&A) with the ECA, and the type of user interacting with the ECA (see experiments four and six, in Chapter 8). I found that that there is a correlation between how many questions participants asked per location for a tour, and the information they retained after the completion of the tour. When participants were requested to ask the systems a specific number of questions per location, they could retain more information than when they were allowed to freely ask questions. However, the constrained style of interaction decreased their overall satisfaction with the systems. Therefore, when enhanced retention performance is needed, a designer should consider strategies that should direct users to ask a specific number of questions per location for a tour. On the other hand, when maintaining the positive levels of user experiences is the desired outcome of an interaction, users should be allowed to freely ask questions. Then, the effectiveness of the Q&A session is of importance to the success/failure of the user’s interaction with the ECA. In a natural-language question-answering system, the system often fails to understand the user’s question and, by default, it asks the user to rephrase again. A problem arises when the system fails to understand a question repeatedly. I found that a repetitive request to rephrase the same question annoys participants and affects their retention performance. Therefore, in order to ensure effective human-ECA Q&A, the repeat messages should be built in a way to allow users to figure out how to ask the system questions to avoid improper responses. Then, I found strong evidence that an ECA may be effective for some type of users, while for some others it may be not. I found that an ECA with an attention-grabbing mechanism (see experiment six, in Chapter 8), had an inverse effect on the retention performance of participants with different gender. In particular, it enhanced the retention performance of the male participants, while it degraded the retention performance of the female participants. Finally, a series of tentative design recommendations for the design of both affecting and effective ECAs in mobile guide applications in derived from the work undertaken. These are aimed at ECA researchers and mobile guide designers

Multimodal Content Delivery for Geo-services

This thesis describes a body of work carried out over several research projects in the area of multimodal interaction for location-based services. Research in this area has progressed from using simulated mobile environments to demonstrate the visual modality, to the ubiquitous delivery of rich media using multimodal interfaces (geo- services). To effectively deliver these services, research focused on innovative solutions to real-world problems in a number of disciplines including geo-location, mobile spatial interaction, location-based services, rich media interfaces and auditory user interfaces. My original contributions to knowledge are made in the areas of multimodal interaction underpinned by advances in geo-location technology and supported by the proliferation of mobile device technology into modern life. Accurate positioning is a known problem for location-based services, contributions in the area of mobile positioning demonstrate a hybrid positioning technology for mobile devices that uses terrestrial beacons to trilaterate position. Information overload is an active concern for location-based applications that struggle to manage large amounts of data, contributions in the area of egocentric visibility that filter data based on field-of-view demonstrate novel forms of multimodal input. One of the more pertinent characteristics of these applications is the delivery or output modality employed (auditory, visual or tactile). Further contributions in the area of multimodal content delivery are made, where multiple modalities are used to deliver information using graphical user interfaces, tactile interfaces and more notably auditory user interfaces. It is demonstrated how a combination of these interfaces can be used to synergistically deliver context sensitive rich media to users - in a responsive way - based on usage scenarios that consider the affordance of the device, the geographical position and bearing of the device and also the location of the device

Migrating characters: effective user guidance in instrumented environments

The work at hand deals with the conceptual design as well as with the realization of virtual characters, which, unlike previous works in this research area, are not limited to a use in virtual worlds. The presented Migrating Character approach on the contrary allows virtual characters to act and interact with the physical world. Different technical solutions allowing a Migrating Character to move throughout physical space, either completely autonomously or in conjunction with a user, are introduced and discussed as well as resulting implications for the characters behavior. While traditional virtual characters are acting in a well defined virtual world, Migrating Characters need to adapt to changing environmental setups in a very flexible way. A Migrating Character must be capable of determining these environmental changes by means of sensors. Furthermore, based on this data, an adequate adaptation of the characters behavior has to be realized. Apart from a theoretical discussion of the necessary enhancements of a virtual character when taking the step from virtual to real worlds, different exemplary Migrating Character implementations are introduced in the course of the work.Die vorliegende Arbeit beschäftigt sich mit dem konzeptuellen Entwurf und der technischen Realisierung von virtuellen Charakteren, die im Gegensatz zu bisherigen Arbeiten auf diesem Gebiet nicht auf den Einsatz in virtuellen Welten beschränkt sind. Der vorgestellte Migrating Character Ansatz erlaubt virtuellen Charakteren vielmehr in der physikalischen Welt zu agieren und zu interagieren. Verschiedene technische Lösungen, welche es einem Migrating Character ermöglichen sich in der physikalischen Welt autonom bzw. in Abhängigkeit vom Benutzer zu bewegen, sind ebenso Gegenstand der Arbeit wie eine ausführliche Diskussion der daraus für das Verhalten des virtuellen Charakters resultierenden Implikationen. Während sich traditionelle virtuelle Charaktere in einer wohl definierten virtuellen Umgebung bewegen, muss ein Migrating Character flexibel auf sich ändernde Umgebungsbedingungen reagieren. Aus sensorischer Sicht benötigt ein Migrating Character also die Fähigkeit eine sich ändernde physikalische Situation zu erkennen. Basierend auf diesen Daten muss weiterhin eine adäquate Anpassung des Verhaltens des Migrating Characters geschehen. Neben einer theoretischen Diskussion der notwendigen Erweiterungen eines virtuellen Charakters beim übergang von virtueller zu realer Umgebung werden auch exemplarische Migrating Character Implementierungen vorgestellt

Turn It This Way: Remote Gesturing in Video-Mediated Communication

Collaborative physical tasks are working tasks characterised by workers 'in-the-field' who manipulate task artefacts under the guidance of a remote expert. Examples of such interactions include paramedics requiring field-surgery consults from hospital surgeons, soldiers requiring support from distant bomb-disposal experts, technicians inspecting and repairing machinery under the guidance of a chief engineer or scientists examining artefacts with distributed colleagues. This thesis considers the design of technology to support such forms of distributed working. Early research in video-mediated communication (VMC) which sought to support such interactions presumed video links between remote spaces would improve collaboration. The results of these studies however, demonstrated that in such tasks audio-video links alone were unlikely to improve performance beyond that achievable by simpler audio-only links. In explanation of these observations a reading of studies of situated collaborative working practices suggests that to support distributed object-focussed interactions it is beneficial to not only provide visual access to remote spaces but also to present within the task-space the gestural actions of remote collaborators. Remote Gestural Simulacra are advanced video-mediated communication tools that enable remote collaborators to both see and observably point at and gesture around and towards shared task artefacts located at another site. Technologies developed to support such activities have been critiqued; their design often fractures the interaction between the collaborating parties, restricting access to aspects of communication which are commonly used in co-present situations to coordinate interaction and ground understanding. This thesis specifically explores the design of remote gesture tools, seeking to understand how remote representations of gesture can be used during collaborative physical tasks. In a series of lab-based studies, the utility of remote gesturing is investigated, both qualitatively, examining its collaborative function and quantitatively exploring its impact on both facets of task performance and collaborative language. The thesis also discusses how the configuration of remote gesture tools impacts on their usability, empirically comparing various gesture tool designs. The thesis constructs and examines an argument that remote gesture tools should be designed from a 'mixed ecologies' perspective (theoretically alleviating the problems engendered by 'fractured ecologies' in which collaborating partners are given access to the most salient and relevant features of communicative action that are utilised in face-to-face interaction, namely mutual and reciprocal awareness of commonly understood object-focussed actions (hand-based gestures) and mutual and reciprocal awareness of task-space perspectives. The thesis demonstrates experimental support for this position and concludes by presenting discussion of how the findings generated from the thesis research can be used to guide the design of future iterations of remote gesture tools, and presents directions for areas of further research

Design and development of robust hands for humanoid robots

Design and development of robust hands for humanoid robot