Koostööäriprotsesside läbiviimine plokiahelal: süsteem

Tänapäeval peavad organisatsioonid tegema omavahel koostööd, et kasutada ära üksteise täiendavaid võimekusi ning seeläbi pakkuda oma klientidele parimaid tooteid ja teenuseid. Selleks peavad organisatsioonid juhtima äriprotsesse, mis ületavad nende organisatsioonilisi piire. Selliseid protsesse nimetatakse koostööäriprotsessideks. Üks peamisi takistusi koostööäriprotsesside elluviimisel on osapooltevahelise usalduse puudumine. Plokiahel loob detsentraliseeritud pearaamatu, mida ei saa võltsida ning mis toetab nutikate lepingute täitmist. Nii on võimalik teha koostööd ebausaldusväärsete osapoolte vahel ilma kesksele asutusele tuginemata. Paraku on aga äriprotsesside läbiviimine selliseid madala taseme plokiahela elemente kasutades tülikas, veaohtlik ja erioskusi nõudev. Seevastu juba väljakujunenud äriprotsesside juhtimissüsteemid (Business Process Management System – BPMS) pakuvad käepäraseid abstraheeringuid protsessidele orienteeritud rakenduste kiireks arendamiseks. Käesolev doktoritöö käsitleb koostööäriprotsesside automatiseeritud läbiviimist plokiahela tehnoloogiat kasutades, kombineerides traditsioonliste BPMS- ide arendusvõimalused plokiahelast tuleneva suurendatud usaldusega. Samuti käsitleb antud doktoritöö küsimust, kuidas pakkuda tuge olukordades, milles uued osapooled võivad jooksvalt protsessiga liituda, mistõttu on vajalik tagada paindlikkus äriprotsessi marsruutimisloogika muutmise osas. Doktoritöö uurib tarkvaraarhitektuurilisi lähenemisviise ja modelleerimise kontseptsioone, pakkudes välja disainipõhimõtteid ja nõudeid, mida rakendatakse uudsel plokiahela baasil loodud äriprotsessi juhtimissüsteemil CATERPILLAR. CATERPILLAR-i süsteem toetab kahte lähenemist plokiahelal põhinevate protsesside rakendamiseks, läbiviimiseks ja seireks: kompileeritud ja tõlgendatatud. Samuti toetab see kahte kontrollitud paindlikkuse mehhanismi, mille abil saavad protsessis osalejad ühiselt otsustada, kuidas protsessi selle täitmise ajal uuendada ning anda ja eemaldada osaliste juurdepääsuõigusi.Nowadays, organizations are pressed to collaborate in order to take advantage of their complementary capabilities and to provide best-of-breed products and services to their customers. To do so, organizations need to manage business processes that span beyond their organizational boundaries. Such processes are called collaborative business processes. One of the main roadblocks to implementing collaborative business processes is the lack of trust between the participants. Blockchain provides a decentralized ledger that cannot be tamper with, that supports the execution of programs called smart contracts. These features allow executing collaborative processes between untrusted parties and without relying on a central authority. However, implementing collaborative business processes in blockchain can be cumbersome, error-prone and requires specialized skills. In contrast, established Business Process Management Systems (BPMSs) provide convenient abstractions for rapid development of process-oriented applications. This thesis addresses the problem of automating the execution of collaborative business processes on top of blockchain technology in a way that takes advantage of the trust-enhancing capabilities of this technology while offering the development convenience of traditional BPMSs. The thesis also addresses the question of how to support scenarios in which new parties may be onboarded at runtime, and in which parties need to have the flexibility to change the default routing logic of the business process. We explore architectural approaches and modelling concepts, formulating design principles and requirements that are implemented in a novel blockchain-based BPMS named CATERPILLAR. The CATERPILLAR system supports two methods to implement, execute and monitor blockchain-based processes: compiled and interpreted. It also supports two mechanisms for controlled flexibility; i.e., participants can collectively decide on updating the process during its execution as well as granting and revoking access to parties.https://www.ester.ee/record=b536494

Enterprise reference architectures for higher education institutions: Analysis, comparison and practical uses

Enterprise Architecture (EA) is currently accepted as one on the major instruments for enabling organisations in their transformation processes to achieve business-technology alignment. Despite that over the last years EA has been successfully adopted in many industries, Higher Education still represents one of the sectors with lower levels of adoption and maturity of EA practices. The present thesis puts the emphasis particularly on the study Enterprise Reference Architectures (ERAs), as a particular type of EA artefact, in Higher Education Institutions (HEIs). After formally clarifying the concept of ERAs and giving a panoramic view of the current state-of-the-art of existing HEI-oriented ERAs, the thesis proposes an artefact framework build through a Design Science Research (DSR) approach aimed to facilitate practitioners their (re-)use or application in their own real practical settings. The purpose of the constructed artefact is to support practitioners when conducting the necessary adjustments to exiting HEI-oriented ERAs in order to be successfully applied for their specific needs.La Arquitectura Empresarial (AE) es actualmente reconocida como una disciplina que permite configurar procesos de trasformación organizativa a objeto de alinear el negocio con la tecnología. A pesar de que en los últimos años la AE se ha ido adoptando progresivamente de forma exitosa en diversas industrias, la educación superior representa todavía hoy en día uno de los sectores con menores niveles de adopción y de madurez en lo que se refiere a las prácticas de AE. La presente tesis hace especial hincapié en el estudio de las Arquitecturas de Referencia Empresariales (AREs), entendidas como un artefacto específico de AE, en Instituciones de Educación Superior (IES). Así, después de clarificar formalmente el concepto de ARE y de ofrecer una visión panorámica del estado del arte relativo a las AREs para IES existentes, la tesis propone un framework de trabajo construido a través de un enfoque de investigación basado en la Ciencia del diseño destinado a facilitar su (re-)utilización o aplicación práctica en dominios de trabajo reales. El objetivo del artefacto es proporcionar soporte práctico a los profesionales para realizar los ajustes necesarios a las AREs para IES existentes para que puedan aplicarlas con éxito a sus necesidades específicas.L'Arquitectura Empresarial (AE) és actualment reconeguda com una disciplina que permet configurar processos de transformació organitzatius a fi d'alinear el negoci amb la tecnologia. Tot i que en els darrers anys l'AE s'ha anat adoptant progressivament amb èxit en diverses indústries, l'educació superior representa encara avui dia un dels sectors amb menors nivells d'adopció i de maduresa pel que fa a pràctiques d'AE. Aquesta tesi posa especial èmfasi en l'estudi de les Arquitectures de Referència Empresarials (AREs), enteses com un artefacte concret d'AE, a Institucions d'Educació Superior (IES). Així, després d'aclarir formalment el concepte d'ARE i oferir una visió panoràmica de l'estat de l'art relatiu a les ARE per a IES existents, la tesi proposa un framework de treball construït a través d'un enfocament de recerca basat en la ciència del disseny destinat a facilitar-ne la seva (re-)utilització o aplicació pràctica en dominis de treball reals. L'objectiu de l'artefacte és proporcionar suport pràctic als professionals per realitzar els ajustaments necessaris a les AREs per a IES existents de forma que les puguin aplicar amb èxit a les seves necessitats específiques.Tecnologies de la informació i de xarxe

Process Mining Handbook

This is an open access book. This book comprises all the single courses given as part of the First Summer School on Process Mining, PMSS 2022, which was held in Aachen, Germany, during July 4-8, 2022. This volume contains 17 chapters organized into the following topical sections: Introduction; process discovery; conformance checking; data preprocessing; process enhancement and monitoring; assorted process mining topics; industrial perspective and applications; and closing

An Algorithmic Theory of the Policy Process

With a few exceptions, current theories of the policy process do not model or measure the policy process using the graphical process notations that are common within information science, business administration and many natural sciences. The reason is that in the post-war period the needs of business process analysis came to dominate social science applications of process science whilst the needs of public policy process analysis remained largely unaddressed. As a result, modern graphical process notations can encode and quantify the instrumental properties of cost and efficiency of a business process, but not the normative properties of transparency, accountability or legitimacy of the much more complex policy making process. There have been many other unfortunate consequences. Business process modelling evolved into business process reengineering and became a critical enabler of a period of unprecedented hyper-globalization commencing in the 1990’s. However, it did so by encoding and quantifying the instrumental dimensions of cost and efficiency of globalized production processes and not their normative dimensions of domestic employment and social welfare transfers. We live with the consequences to this day of the emergence of destabilizing populist national movements and rising security and defense tensions between former trading partners. However, in recent years, there have been several important new developments. Firstly, a new class of process modelling tools has emerged at the juncture of the disciplines of information science and business administration that can model much more complex governance and policy-making processes as rules based declarative process graphs instead of sequence based imperative process graphs. Secondly, information science is now introducing a capacity for normative reasoning and moral dilemma resolution into a range of technologies from multi-agent systems and artificial societies to self-driving vehicles and autonomous battle drones. This creates new opportunities for a collaboration between policy process analysis and information science to reengineer legacy policy making processes and organizations in terms of normatively driven declarative processes. Not only must these reengineered policy making processes score better against instrumental criteria of cost and efficiency but also against the normative criteria of transparency, accountability, and legitimacy. Consequently, the metrics presented in this dissertation re-connect public policy process analysis with the tools and results of decades of process research in the fields of information science, business administration and many natural sciences, and supports a new theory of the public policy process as an algorithm whose purpose is the generation of solutions to public goods allocation problems. To illustrate the principles of the techniques involved and the utility of the approach, a case study analysis and prediction of Chinese public health policy response to the COVID-19 pandemic of 2020/21 is presented