Competing Perspectives on Water Pollution for High School Students: A Q-Method Approach and Extended AI-Based Responses

High school environmental education faces significant challenges from diverse competing perspectives, ranging from sustainability advocates to political conflicts and economic interests.  This study critiques existing research on environmental education based on two key points: First, the conventional approach to high school environmental education predominantly concentrates on nature-related aspects.  Past research tends to overlook political, economic, and community dimensions, essentially providing an incomplete view of environmental education education.  Secondly, little empirical research has compared human perspectives on environmental education with generative AI-based viewpoints.  This comparison can contribute to enhancing the holistic view of environmental education by incorporating diverse human perspectives alongside AI-generated responses.  This study employs the Q-methodology that can uncover latent viewpoints by analyzing diverse opinions.  Moreover, this study attempts to compare the differences and similarities of responses from generative AI chatbots and humans.  While some issues receive recognition from both humans and AI, others are acknowledged only by humans.  Combining the insights from the Q-methodology and the comparison of human  and AI chatbot responses, this research contributes to a deeper understanding of water-related environmental education and perspectives &nbsp

Enhancing STEM Learning with ChatGPT and Bing Chat as Objects to Think With: A Case Study

This study investigates the potential of ChatGPT and Bing Chat, advanced conversational AIs, as "objects-to-think-with," resources that foster reflective and critical thinking, and concept comprehension in enhancing STEM education, using a constructionist theoretical framework. A single-case study methodology was used to analyse extensive interaction logs between students and both AI systems in simulated STEM learning experiences. The results highlight the ability of ChatGPT and Bing Chat to help learners develop reflective and critical thinking, creativity, problem-solving skills, and concept comprehension. However, integrating AIs with collaborative learning and other educational activities is crucial, as is addressing potential limitations like concerns about AI information accuracy and reliability of the AIs' information and diminished human interaction. The study concludes that ChatGPT and Bing Chat as objects-to-think-with offer promising avenues to revolutionise STEM education through a constructionist lens, fostering engagement in inclusive and accessible learning environments

Artificial intelligence applications in marketing: the chatbot of the Department of Economics and Management "Marco Fanno”

openL'intelligenza artificiale (AI) offre numerose applicazioni nel marketing, ma allo stesso tempo ci sono diverse limitazioni da considerare nella sua adozione. Dopo la prima parte di analisi generale delle applicazioni e degli aspetti negativi dell'AI e dei chatbot, la tesi si concentra sul caso dell'implementazione di un chatbot da parte del Dipartimento di Economia e Management “Marco Fanno” dell'Università di Padova. La domanda di ricerca è volta a capire se il chatbot implementato dal Dipartimento sia stato efficace nell'alleggerire e supportare il lavoro dell'ufficio amministrativo e nel rispondere alle domande degli studenti. A tal fine, il documento analizza se il numero di email è diminuito dopo l'introduzione del chatbot. Inoltre è stato svolto un questionario per valutare l'esperienza che gli studenti del Dipartimento hanno avuto con il chatbot di ateneo. Il sondaggio ha anche chiesto agli studenti quali servizi vorrebbero che il chatbot aggiungesse a quelli attuali. Inoltre, è stata condotta un'analisi economica su benefici e costi per valutare se il chatbot genererà un risultato economico positivo. Questo studio consente di valutare l'impatto che un chatbot potrebbe avere nel campo dell'istruzione. In particolare, può fornire informazioni alle università sul fatto che un chatbot possa migliorare il coinvolgimento con gli studenti, liberare il personale da compiti ripetitivi e generare benefici economici netti nel lungo periodo. Il questionario stesso è stato condotto attraverso un sondaggio web su Google Forms e un sondaggio attraverso un chatbot. In questo modo ho anche analizzato quale dei due metodi sia il più efficace per condurre un'indagine. Alcune prove rivelano come i sondaggi condotti attraverso un chatbot possano portare a risposte più accurate da parte degli intervistati. Confrontando i risultati ottenuti della due modalità di sondaggio ho potuto verificare queste evidenze con un nuovo campione di partecipanti, gli studenti di Economia. I risultati della tesi non hanno mostrato prove chiare del fatto che il chatbot consentisse di ridurre il numero di e-mail. Ma si suggerisce un'indagine su un periodo più lungo. Successivamente i risultati hanno evidenziato un buon apprezzamento degli studenti per il chatbot e hanno suggerito l'introduzione di notifiche push che ricordano delle scadenze universitarie come le tasse. La stima dell'analisi costi-benefici prevedeva un risultato netto positivo su tre anni con un ROI del 29%. Inoltre, il sondaggio chatbot ha parzialmente confermato la tendenza ad ottenere risposte più accurate rispetto ad un classico sondaggio web.Artificial intelligence (AI) offers numerous applications in marketing, but at the same time, there are several limitations to consider in its adoption. After the first part about a general analysis of the applications and negative aspects of AI and chatbots, the thesis focuses on the case of the implementation of a chatbot by the Department of Economics and Management “Marco Fanno” of the University of Padua. The research question turns towards understanding whether the chatbot implemented by the Department was effective in easing and supporting the work of the administrative office and answering students questions. For this purpose, the paper analyses if the number of emails is decreased after the chatbot introduction. In addition, a questionnaire was carried out to evaluate the experience that the students of the Department have had with the university chatbot. The survey also asked students what services they would like the chatbot to add to their current ones. Moreover, an economic analysis on benefits and costs was conducted to estimate whether the chatbot will generate a positive outcome. This study allows evaluating the impact a chatbot could have in the education field. In particular, it can provide insight to universities on whether a chatbot could enhance the engagement with students, offload staff from repetitive tasks and generate net economic benefits in the long period. The questionnaire itself was conducted through a web survey on Google Forms and a chatbot survey. In this way, it could also be verified which of the two methods is the most effective to conduct a survey. Some evidence finds how chatbot surveys can lead to less satisfactory answers by respondents. Comparing the two survey results, I can verify these past findings with a different sample of participants, the students of Economics. The results did not show clear evidence of whether the chatbot allowed reducing the number of emails. But an investigation over a longer period is suggested. Then, findings highlighted a good appreciation of students for the chatbot and suggested the introduction of push notifications that remember university deadlines such as taxes. The estimation of the benefits-cost analysis forecasted a net positive outcome over three years with an ROI of 29%. Also, the chatbot survey partially confirmed the encouraging finding in reducing satisficing by respondents.

Hey Google: How can we build critical media literacy?

The year 2020 spotlighted problematic media coverage of the global coronavirus pandemic. Conflicting narratives of the origin of the “China virus” (Campbell & Park, 2020), the silenced journalistic freedoms (Davidson, 2020), and the impact on communities of color (Williams, 2021) created mass confusion during the global pandemic. To help address our understanding of media, teaching civic online reasoning (Wineburg & McGrew, 2017) and critical media literacy are two potential points of emphasis. Building critical media literacy helps resist the echo chamber effect of social media and cable news, which results in polarization and difficult mediation between parties (Bexley & Tchailoro, 2013). In order for social justice to thrive within a community, building critical media literacy is a necessity. Since the 2000s, smart devices have taken over our lives and our homes. In addition to smartphones growing at a rapid pace from 1.02 billion users in 2012 to 3.8 billion users in 2021 (O’Dey, 2020), the use of smart assistants such as Google Assistant, Amazon’s Alexa, Microsoft’s Cortana, and Apple’s Siri have increased. The increased connectivity of these devices creates an opportunity to augment critical media literacy. When used intentionally, these smart devices can help us learn how to make critical decisions for our day to day lives. In this field project a chatbot will be designed based on the curriculum by the Stanford History Education Group (Wineburg & McGrew, 2019; Wineburg et al., 2020) on civic online reasoning. A chatbot is a programmed conversation with a computer standing in for a live human being. Chatbots can be accessed interactively and asynchronously by students through smart devices using voice or text

Learning to Prompt in the Classroom to Understand AI Limits: A pilot study

Artificial intelligence's progress holds great promise in assisting society in addressing pressing societal issues. In particular Large Language Models (LLM) and the derived chatbots, like ChatGPT, have highly improved the natural language processing capabilities of AI systems allowing them to process an unprecedented amount of unstructured data. The consequent hype has also backfired, raising negative sentiment even after novel AI methods' surprising contributions. One of the causes, but also an important issue per se, is the rising and misleading feeling of being able to access and process any form of knowledge to solve problems in any domain with no effort or previous expertise in AI or problem domain, disregarding current LLMs limits, such as hallucinations and reasoning limits. Acknowledging AI fallibility is crucial to address the impact of dogmatic overconfidence in possibly erroneous suggestions generated by LLMs. At the same time, it can reduce fear and other negative attitudes toward AI. AI literacy interventions are necessary that allow the public to understand such LLM limits and learn how to use them in a more effective manner, i.e. learning to "prompt". With this aim, a pilot educational intervention was performed in a high school with 30 students. It involved (i) presenting high-level concepts about intelligence, AI, and LLM, (ii) an initial naive practice with ChatGPT in a non-trivial task, and finally (iii) applying currently-accepted prompting strategies. Encouraging preliminary results have been collected such as students reporting a) high appreciation of the activity, b) improved quality of the interaction with the LLM during the educational activity, c) decreased negative sentiments toward AI, d) increased understanding of limitations and specifically We aim to study factors that impact AI acceptance and to refine and repeat this activity in more controlled settings.Comment: Submitted to AIXIA 2023 22nd International Conference of the Italian Association for Artificial Intelligence 6 - 9 Nov, 2023, Rome, Ital

Exploring undergraduates’ perceptions of and engagement in an AI-enhanced online course

In the age of globalization, an internet connection has become essential for enhancing various human activities across the economic, cultural, and defense sectors, among others. This is particularly true for online classrooms. Microsoft Teams, a widely used digital education platform, provides capabilities that allow online teachers to facilitate better interactions and create more effective learning environments in online settings. This study aimed to explore students’ perceptions of synchronous online learning that occurred in an AI-enhanced online course, delivered using MS Teams. As an explorative study that examines the educational intersection of engineering and artificial intelligence, it represents the convergence of these two branches of learning and thus enriches both fields. The research involved 35 online students at the Staffordshire University, with data collected via online questionnaires to gather information about students’ perceptions of online learning through Microsoft Teams. After completing the online course materials, the questionnaires were distributed to students via Google Forms. The data were then descriptively analyzed. The study’s findings revealed that although online learning through Microsoft Teams was a novel experience for the students, the platform’s interactive and engaging learning environment motivated them to participate more actively, ultimately leading to a better comprehension of the course materials. Incorporating AI-enhanced features within the Microsoft Teams platform further augmented the online learning experience, as students appreciated the personalized learning recommendations and real-time feedback, which showcases the synergistic potential of AI and education in the digital age

A Guided Chatbot Learning Experience in the Science Classroom

This dissertation describes a practitioner’s design-based development of a prototype chatbot to guide students in learning biological concepts of genetic mutations and protein synthesis. This chatbot’s architecture provides learning activities, feedback, and support throughout a series of short, connected lessons. The chatbot is designed to scaffold learners through a predict, observe, explain model of inquiry learning. It utilizes real-world phenomena to lead students through biology core ideas, science and engineering practices, and crosscutting concepts. Results of prototype testing include survey results in support of the proof of concept among both students and teachers, as well as accuracy measurements of chatbot intents. Descriptive statistics and suggestions were collected from both groups to evaluate the relevancy, consistency, practicality, and effectiveness of the project as well as speak to improvements for future projects. The designer finds that the construction of chatbots as guided learning experiences holds untapped potential in science educational technology. Advisor: Guy Traini

Rivale: A Prototype realistic Immersive Virtual Agent-Based Learning Environment Case Study for Learning Requirements Elicitation Skills

Current ways of teaching requirements analysis, such as paper-based case studies, do not sufficiently support development of skills to investigate a problem situation. This paper reports on research to develop and evaluate an initial prototype of a Realistic Immersive Virtual Agent-based Learning Environment (RIVALE) virtual case study. The example fictional case study in this paper would be used as an exercise for students taking a systems analysis and design class to practice and learn requirements elicitation skills, such as interviewing, questionnaires, document review, form review, and observation. The intention is to provide a more realistic experience and to thereby support better learning as well as more realistic assessment of and feedback concerning student skills in requirements elicitation. The requirements, design, implementation, and initial, lightweight evaluation of the initial prototype are described. The initial prototype shows promise, but specific issues, especially problems with achieving realistic conversation, are identified and recommendations for further research are provided.

Enhancing Physics Learning with ChatGPT, Bing Chat, and Bard as Agents-to-Think-With: A Comparative Case Study

The rise of AI has brought remarkable advancements in education, with AI models demonstrating their ability to analyse and provide instructive solutions to complex problems. This study compared and analysed the responses of four Generative AI-powered chatbots (GenAIbots) - ChatGPT-3.5, ChatGPT-4, Bing Chat, and Bard - within the constructivist theoretical framework. Using a single-case study methodology, interaction logs between the GenAIbots and a simulated student in Physics learning scenarios were analysed. The GenAIbots were presented with conceptually dense Physics problems to promote deep understanding. The qualitative analysis focused on tutor traits such as subject-matter knowledge, empathy, assessment emphasis, facilitation skills, and comprehension of the learning process. Findings showed that all GenAIbots functioned as agents-to-think-with, fostering critical thinking, problem-solving, and subject-matter knowledge. ChatGPT-4 stood out for demonstrating empathy and a deep understanding of the learning process. However, inconsistencies and shortcomings were observed, highlighting the need for human intervention in AI-assisted learning. In conclusion, while GenAIbots have limitations, their potential as agents-to-think-with in Physics education offers promising prospects for revolutionising instruction

Chatbots for Active Learning: A Case of Phishing Email Identification

Chatbots represent a promising approach to provide instructional content and facilitate active learning processes. However, there is a lack of knowledge as how to design chatbot interactions for active learning. In response to this knowledge gap, we conducted an experimental study (n = 164) comparing four modes for providing instructional content in chatbots, with varying demands for cognitive engagement. The four modes – passive, active, constructive, and interactive – were based on the ICAP framework of active learning. The learning content concerned identification of phishing emails and the four modes were distinguished by how the participants were invited to engage with the content during their chatbot interaction. The ICAP modes of higher cognitive engagement required participants to spend more time on the interaction and led to perceptions of higher subjective learning outcome. However, the effects of the different ICAP modes were not found to be significantly different in terms of user engagement, social presence, intention to use, or objective learning outcomes. The study represents an important first step towards understanding the design of chatbots for active learning