Semantic discovery and reuse of business process patterns

Patterns currently play an important role in modern information systems (IS) development and their use has mainly been restricted to the design and implementation phases of the development lifecycle. Given the increasing significance of business modelling in IS development, patterns have the potential of providing a viable solution for promoting reusability of recurrent generalized models in the very early stages of development. As a statement of research-in-progress this paper focuses on business process patterns and proposes an initial methodological framework for the discovery and reuse of business process patterns within the IS development lifecycle. The framework borrows ideas from the domain engineering literature and proposes the use of semantics to drive both the discovery of patterns as well as their reuse

Social Networking Site Use Resumption: A Model of Return Migration

This research explains why individuals resume using social networking sites (SNSs) after terminating their use. Drawing on return migration theory, we developed a theory-driven model of SNS resumption that includes two novel antecedents of SNS resumption behavior: nonuse-related dissatisfaction and use-related satisfaction. We also hypothesize that dispositional resistance to change moderates the impact of nonuse-related dissatisfaction and use-related satisfaction on resumption. We used a mixed methods approach to refine and evaluate the research model. Study 1 used the critical incident method to identify SNS-specific antecedents of nonuse-related satisfaction and use-related satisfaction, allowing us to refine the research model. Study 2 used structural equation modeling to evaluate our research model using two three-wave surveys: one with recent ex-users who recently decided to stop using and delete their profiles on Facebook and one with long-standing ex-users who stopped using and deleted their profiles on Facebook a long time ago. We found support for most relationships in our model: nonuse-related dissatisfaction and use-related satisfaction drive resumption intentions, and dispositional resistance moderates these relationships. Furthermore, we found that the time elapsed since users discontinued Facebook moderated these relationships such that the effect of nonuse-related dissatisfaction on resumption intention is stronger for recent ex-users and the effect of use-related satisfaction is stronger for long-standing ex-users. Our findings advance the understanding of resumption, an understudied behavior of the IT lifecycle and IT use and acceptance research

Why Do People Continue Using Facebook: An Empirical Study From the Perspectives of Technology Adoption and Social Contract

Online stalking, identity theft, and other privacy-related issues have become the major reasons that impede users from continuously using their Facebook accounts. To better understand how privacy risks, among other factors, have come into play, in terms of affecting users’ intention to continue using social networking sites, the present study applies three theories (i.e., the unified theory of acceptance and use of technology 2, social contract theory, and technology continuance theory) to develop a new model for Facebook use continuance. An online survey (N = 450) was performed by administrating a random sampling method in January and February of 2014. Data analysis employing structural equation modeling (SEM) shows that the examined predictors (i.e., performance expectancy, facilitating conditions, hedonic motivation, trust, perceived risks, attitude, and satisfaction) are accountable for the intention to continue using Facebook, with the entire model explaining 65% of the variance. Theoretical ramifications for future research and practical implications for social media companies and marketers are also discussed

What drives consumers to patronise a hedonic social network? an empirical test of consumers' experiences, and their impact on continuance intention

My doctoral research focuses on the analysis of the various factors that potentially contribute to loyalty towards hedonic social networks. Among all the social networks, our study focuses on Facebook. After reviewing the relevant literature, we built a model including factors in three different categories: user experience (flow, interactivity and presence), social influence (subjective norms) and users' personality (OSL and attitude). With all the forgoing factors, we built a model containing the relationships between the constructs proposed, and its role in the construction of loyalty. The model has been validated and empirically analysed with a field research. For that purpose, we took a 371 valid records sample. The model was analysed using structural equation modelling (SEM). The empirical study yielded a positive relationship between the following constructs: interactivity with social and spatial presence, flow, attitude and loyalty; spatial presence with flow and social presence; social presence with loyalty; flow with attitude; subjective norms with loyalty; and attitude with loyalty.Esta tesis doctoral se enfoca en identificar y analizar los factores que puedan contribuir a la formación de lealtad hacia el uso de las redes sociales hedónicas. Entre todas las redes sociales, nuestro estudio se ha enfocado en Facebook. Después de revisar la literatura relevante, construimos un modelo que incluía factores relacionados de tres categorías distintas: la experiencia de uso (flujo, presencia e interactividad), la influencia social (normas subjetivas) y la personalidad del usuario (actitud y OSL). Con todo ello hemos construido un modelo que recoge las relaciones entre los constructos propuestos, y su papel dentro de la construcción de la lealtad. El modelo ha sido validado y contrastado empíricamente con una investigación de campo. Para ello se ha tomado una muestra de 371 registros. El modelo fue analizado utilizando una metodología de modelado de ecuaciones estructurales (SEM). El estudio empírico arrojó una influencia positiva entre los siguientes constructos: interactividad con presencia social y espacial, con flujo, actitud y lealtad; presencia espacial con flujo y presencia espacial; presencia social con lealtad; flujo con actitud; normas subjetivas con lealtad; y actitud con lealtad.Aquesta tesi doctoral s'enfoca en identificar i analitzar els factors que puguin contribuir a la formació de lleialtat cap a l'ús de les xarxes socials hedòniques. Entre totes les xarxes socials hedòniques, el nostre estudi s'ha enfocat a Facebook. Després de revisar la literatura rellevant, vam construir un model que incloïa factors relacionats de tres categories diferents: l'experiència d'ús (flux, interactivitat i presència), la influència social (normes subjectives) i la personalitat de l'usuari (actitud y OSL). Amb tot això hem construït un model que recull les relacions entre els constructes proposats, i el seu paper dins de la construcció de la lleialtat. El model ha estat validat i contrastat empíricament amb una investigació de camp. Per això s'ha obtingut una mostra de 371 registres. El model va ser analitzat utilitzant una metodologia de modelatge d'equacions estructurals (SEM). Aquest contrast va permetre mostrar una influència positiva entre els següents constructes: interactivitat amb presència social i espacial, amb flux, actitud i lleialtat; presència espacial amb flux i presència espacial; presència social amb lleialtat; flux amb actitud; normes subjectives amb lleialtat; i actitud amb lleialtat.Societat de la informació i el coneixemen

Continuance Intention to use High Maintenance Information Systems: The Role of Perceived Maintenance Effort

Information Systems (IS) continued use theories have typically excluded a role for effort expectancy and similar constructs arguing that they do not impact the intentions of experienced users. This may not hold true for an emerging class of information systems that we refer to as High Maintenance Information Systems (HMIS). HMIS are a class of information systems that require users to expend an ongoing maintenance effort in order to keep the system up-to-date so they can continue to reap future benefits out of using the system. This ongoing maintenance effort is unlikely to significantly diminish as users gain further experience. The proposed study seeks to develop a theoretical model that explains the factors influencing individuals’ continued use of such systems taking into account the potential role of perceived maintenance effort. The proposed model will be validated using a survey design involving experienced Facebook users. Collected data will be analyzed using structural equation modeling and qualitative data analysis techniques

Silver surfers adopting and using Facebook? A quantitative study of Hertfordshire, UK applied to organizational and social change

This document is the Accepted Manuscript version of the following article: Jyoti Choudrie, ‘Silver surfers adopting and using Facebook? A quantitative study of Hertfordshire, UK applied organizational and social change’, Technological Forecasting and Social Change, Vol. 89, pp. 293-305, November 2014. This manuscript version is made available under the CC-BY-NC-ND 4.0 license http://creativecommons.org/licenses/by-nc-nd/4.0/ The final, published version is available online at DOI: http://dx.doi.org/10.1016/j.techfore.2014.08.007 © 2014 Elsevier Inc. All rights reserved.With an ageing population that is on the increase, there are many older adults still in employment well past their retirement age. Currently, technological developments in the form of Online Social Networks (OSN1) are also impacting society and organizations alike, with organizations searching for ways to cope with these changes. The aim of this research study is to investigate the factors affecting the likelihood of adoption and use of OSN within an older population. Using an online questionnaire, empirical data was drawn from Hertfordshire, a vicinity in the United Kingdom, and analysed using the Partial Least Squares method. The findings revealed that — in a household situation — older individuals adopt internet technologies if they have ‘anytime access’ to internet capable devices, a fast reliable internet connection, the support of their family and friends, as well as an apparent provision of privacy. For organizations, these findings indicate that the provision of a technical/trusted support department is essential, as is the provision for broadband and reliable internet connections. For academia, this research identifies factors that have been developed using theoretical concepts that will impact older adults' adoption and use of new technologies, but requires further research into whether these factors will impact a cross generation of workers in the organizationPeer reviewe

Social Media as a Destination Marketing Tool for a Sustainable Heritage Festival in Nigeria: A Moderated Mediation Study

This study explored how social media is used as a destination marketing tool for the sustainability of heritage festival quality in Nigeria, drawing on the theory of planned behavior. The festival, which is an exploration of heritage, was specifically premeditated to celebrate the slave trade period by highlighting the unique connection of African American history to the diaspora ancestors who were literally taken away as slaves through “the point of no return” in Badagry, Nigeria. A structured questionnaire was utilized as a research instrument to gather information aimed at examining the influence of social media (SM), website quality (WQ), and online word of mouth (eWOM) on tourists’ festival satisfaction (FS) and festival revisiting intention (FRI). Data were gathered from samples of 473 diaspora tourists at Badagry Diaspora Festival in Nigeria and analyzed using partial least square structural equation modelling (PLS-SEM) with the aid of WarpPLS (7.0). The findings of the study revealed that social media (SM), festival quality (FQ), website quality (WQ), and electronic word of mouth (eWOM) had a positive and significant relationship with tourists’ festival satisfaction. Additionally, this study found that festival quality had a positive impact on the intention of the tourists to revisit the Badagry Diaspora Festival because tourist attitude is influenced by the socio-cultural background of tourists. Moreover, the result revealed the partial mediating effect of festival satisfaction in the relationship between (a) SM, (b) FQ, (c) WQ, and (d) eWOM and tourists’ festival satisfaction. Similarly, cultural motivation was also found to mediate the relationship between tourists’ festival satisfaction and festival revisiting intension (RI). Based on the findings, the implications of the festival sustainability and future research directions were discussed.publishedVersio

Analyzing the Factors Expediting Commercial Value for Companies in Online Social Networks Using Electronic Word-Of-Mouth

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Examining cosmetic virtual item purchase in World of Warcraft: A theory of consumption values perspective

The online gaming market has grown drastically in the recent years. However, instead of the actual game sales, most of the profits now come from selling virtual items in-game for real money. To support this, many games are moving away from a subscription-based model and into a free-to-play model. World of Warcraft is one of the few major MMOs still utilizing a subscription-based model, and thus provides an interesting context in which cosmetic virtual items are bought for real money. This study took the theory of consumption values literature as a main theoretical framework from which to approach this concept. Also, theory on virtual item purchase, and cosmetic items specifically, was used to build a framework for this study. The theoretical framework was based on a modification of the original theory of consumption values and combining it with previously unused parts from the original model. Therefore, this paper has a basis in previous research on the field, while also contributing to the research of (cosmetic) online game item purchase intention by introducing a new framework with which to inspect this phenomenon. As of late-2018, this study is the first to inspect cosmetic game item purchase intention in a pay-to-play online game. An online questionnaire was used to gather responses from World of Warcraft players from official and unofficial forums, closed Facebook groups and specific sub-Reddits. The final sample size for the study was 202. Exploratory and confirmatory factor analysis was run on the results to confirm framework validity, and structural equation modeling was used to form a new framework (p < ,000) with which to examine cosmetic online game purchasing behaviour. The primary findings of this paper indicate that an increase in visual authority (i.e. status) will increase the enjoyment players derive from using cosmetic game items, which in turn leads to an increased intention to purchase said items. Furthermore, a higher perceived value for money leads to an increased intention to purchase said items. Other factors, such as perceived network size, were found to not influence intention to purchase. In other words, cosmetic virtual item purchasing intention is influenced by social, emotional and monetary values. This paper has contributed to present scientific knowledge on both the theory of consumption values and cosmetic game item purchase by examining them in the context of World of Warcraft, and subsequently developing a new structural framework through which said purchasing can be examined more accurately. The findings are also in line with previous research done in World of Warcraft in similar contexts. Managerial implications are also discussed, and new ways of offering cosmetic virtual items are examined, such as offering them as limited-time accessories for World of Warcraft’s e-sports tournaments Additionally, limitations of this study and avenues for further research are discussed

International Academic Symposium of Social Science 2022

This conference proceedings gathers work and research presented at the International Academic Symposium of Social Science 2022 (IASSC2022) held on July 3, 2022, in Kota Bharu, Kelantan, Malaysia. The conference was jointly organized by the Faculty of Information Management of Universiti Teknologi MARA Kelantan Branch, Malaysia; University of Malaya, Malaysia; Universitas Pembangunan Nasional Veteran Jakarta, Indonesia; Universitas Ngudi Waluyo, Indonesia; Camarines Sur Polytechnic Colleges, Philippines; and UCSI University, Malaysia. Featuring experienced keynote speakers from Malaysia, Australia, and England, this proceeding provides an opportunity for researchers, postgraduate students, and industry practitioners to gain knowledge and understanding of advanced topics concerning digital transformations in the perspective of the social sciences and information systems, focusing on issues, challenges, impacts, and theoretical foundations. This conference proceedings will assist in shaping the future of the academy and industry by compiling state-of-the-art works and future trends in the digital transformation of the social sciences and the field of information systems. It is also considered an interactive platform that enables academicians, practitioners and students from various institutions and industries to collaborate