When Does Disengagement Correlate with Performance in Spoken Dialog Computer Tutoring?

In this paper we investigate how student disengagement relates to two performance metrics in a spoken dialog computer tutoring corpus, both when disengagement is measured through manual annotation by a trained human judge, and also when disengagement is measured through automatic annotation by the system based on a machine learning model. First, we investigate whether manually labeled overall disengagement and six different disengagement types are predictive of learning and user satisfaction in the corpus. Our results show that although students’ percentage of overall disengaged turns negatively correlates both with the amount they learn and their user satisfaction, the individual types of disengagement correlate differently: some negatively correlate with learning and user satisfaction, while others don’t correlate with eithermetric at all. Moreover, these relationships change somewhat depending on student prerequisite knowledge level. Furthermore, using multiple disengagement types to predict learning improves predictive power. Overall, these manual label-based results suggest that although adapting to disengagement should improve both student learning and user satisfaction in computer tutoring, maximizing performance requires the system to detect and respond differently based on disengagement type. Next, we present an approach to automatically detecting and responding to user disengagement types based on their differing correlations with correctness. Investigation of ourmachine learningmodel of user disengagement shows that its automatic labels negatively correlate with both performance metrics in the same way as the manual labels. The similarity of the correlations across the manual and automatic labels suggests that the automatic labels are a reasonable substitute for the manual labels. Moreover, the significant negative correlations themselves suggest that redesigning ITSPOKE to automatically detect and respond to disengagement has the potential to remediate disengagement and thereby improve performance, even in the presence of noise introduced by the automatic detection process

Carelessness and Affect in an Intelligent Tutoring System for Mathematics

We investigate the relationship between students’ affect and their frequency of careless errors while using an Intelligent Tutoring System for middle school mathematics. A student is said to have committed a careless error when the student’s answer is wrong despite knowing the skill required to provide the correct answer. We operationalize the probability that an error is careless through the use of an automated detector, developed using educational data mining, which infers the probability that an error involves carelessness rather than not knowing the relevant skill. This detector is then applied to log data produced by high-school students in the Philippines using a Cognitive Tutor for scatterplots. We study the relationship between carelessness and affect, triangulating between the detector of carelessness and field observations of affect. Surprisingly, we find that carelessness is common among students who frequently experience engaged concentration. This finding implies that a highly engaged student may paradoxically become overconfident or impulsive, leading to more careless errors. In contrast, students displaying confusion or boredom make fewer careless errors. Further analysis over time suggests that confused and bored students have lower learning overall. Thus, their mistakes appear to stem from a genuine lack of knowledge rather than carelessness

A review on massive e-learning (MOOC) design, delivery and assessment

MOOCs or Massive Online Open Courses based on Open Educational Resources (OER) might be one of the most versatile ways to offer access to quality education, especially for those residing in far or disadvantaged areas. This article analyzes the state of the art on MOOCs, exploring open research questions and setting interesting topics and goals for further research. Finally, it proposes a framework that includes the use of software agents with the aim to improve and personalize management, delivery, efficiency and evaluation of massive online courses on an individual level basis.Peer ReviewedPostprint (author's final draft

Understanding and Supporting Vocabulary Learners via Machine Learning on Behavioral and Linguistic Data

This dissertation presents various machine learning applications for predicting different cognitive states of students while they are using a vocabulary tutoring system, DSCoVAR. We conduct four studies, each of which includes a comprehensive analysis of behavioral and linguistic data and provides data-driven evidence for designing personalized features for the system. The first study presents how behavioral and linguistic interactions from the vocabulary tutoring system can be used to predict students' off-task states. The study identifies which predictive features from interaction signals are more important and examines different types of off-task behaviors. The second study investigates how to automatically evaluate students' partial word knowledge from open-ended responses to definition questions. We present a technique that augments modern word-embedding techniques with a classic semantic differential scaling method from cognitive psychology. We then use this interpretable semantic scale method for predicting students' short- and long-term learning. The third and fourth studies show how to develop a model that can generate more efficient training curricula for both human and machine vocabulary learners. The third study illustrates a deep-learning model to score sentences for a contextual vocabulary learning curriculum. We use pre-trained language models, such as ELMo or BERT, and an additional attention layer to capture how the context words are less or more important with respect to the meaning of the target word. The fourth study examines how the contextual informativeness model, originally designed to develop curricula for human vocabulary learning, can also be used for developing curricula for various word embedding models. We identify sentences predicted as low informative for human learners are also less helpful for machine learning algorithms. Having a rich understanding of user behaviors, responses, and learning stimuli is imperative to develop an intelligent online system. Our studies demonstrate interpretable methods with cross-disciplinary approaches to understand various cognitive states of students during learning. The analysis results provide data-driven evidence for designing personalized features that can maximize learning outcomes. Datasets we collected from the studies will be shared publicly to promote future studies related to online tutoring systems. And these findings can also be applied to represent different user states observed in other online systems. In the future, we believe our findings can help to implement a more personalized vocabulary learning system, to develop a system that uses non-English texts or different types of inputs, and to investigate how the machine learning outputs interact with students.PHDInformationUniversity of Michigan, Horace H. Rackham School of Graduate Studieshttp://deepblue.lib.umich.edu/bitstream/2027.42/162999/1/sjnam_1.pd

Associating Facial Expressions and Upper-Body Gestures with Learning Tasks for Enhancing Intelligent Tutoring Systems

Learning involves a substantial amount of cognitive, social and emotional states. Therefore, recognizing and understanding these states in the context of learning is key in designing informed interventions and addressing the needs of the individual student to provide personalized education. In this paper, we explore the automatic detection of learner’s nonverbal behaviors involving hand-over-face gestures, head and eye movements and emotions via facial expressions during learning. The proposed computer vision-based behavior monitoring method uses a low-cost webcam and can easily be integrated with modern tutoring technologies. We investigate these behaviors in-depth over time in a classroom session of 40 minutes involving reading and problem-solving exercises. The exercises in the sessions are divided into three categories: an easy, medium and difficult topic within the context of undergraduate computer science. We found that there is a significant increase in head and eye movements as time progresses, as well as with the increase of difficulty level. We demonstrated that there is a considerable occurrence of hand-over-face gestures (on average 21.35%) during the 40 minutes session and is unexplored in the education domain. We propose a novel deep learning approach for automatic detection of hand-over-face gestures in images with a classification accuracy of 86.87%. There is a prominent increase in hand-over-face gestures when the difficulty level of the given exercise increases. The hand-over-face gestures occur more frequently during problem-solving (easy 23.79%, medium 19.84% and difficult 30.46%) exercises in comparison to reading (easy 16.20%, medium 20.06% and difficult 20.18%)

Integrating knowledge tracing and item response theory: A tale of two frameworks

Traditionally, the assessment and learning science commu-nities rely on different paradigms to model student performance. The assessment community uses Item Response Theory which allows modeling different student abilities and problem difficulties, while the learning science community uses Knowledge Tracing, which captures skill acquisition. These two paradigms are complementary - IRT cannot be used to model student learning, while Knowledge Tracing assumes all students and problems are the same. Recently, two highly related models based on a principled synthesis of IRT and Knowledge Tracing were introduced. However, these two models were evaluated on different data sets, using different evaluation metrics and with different ways of splitting the data into training and testing sets. In this paper we reconcile the models' results by presenting a unified view of the two models, and by evaluating the models under a common evaluation metric. We find that both models are equivalent and only differ in their training procedure. Our results show that the combined IRT and Knowledge Tracing models offer the best of assessment and learning sciences - high prediction accuracy like the IRT model, and the ability to model student learning like Knowledge Tracing

ANALYZING AND MODELING STUDENTS¿ BEHAVIORAL DYNAMICS IN CONFIDENCE-BASED ASSESSMENT

Confidence-based assessment is a two-dimensional assessment paradigm which considers the confidence or expectancy level a student has about the answer, to ascertain his/her actual knowledge. Several researchers have discussed the usefulness of this model over the traditional one-dimensional assessment approach, which takes the number of correctly answered questions as a sole parameter to calculate the test scores of a student. Additionally, some educational psychologists and theorists have found that confidence-based assessment has a positive impact on students\u2019 academic performance, knowledge retention, and metacognitive abilities of self-regulation and engagement depicted during a learning process. However, to the best of our knowledge, these findings are not exploited by the educational data mining community, aiming to exploit students (logged) data to investigate their performance and behavioral characteristics in order to enhance their performance outcomes and/or learning experiences. Engagement reflects a student\u2019s active participation in an ongoing task or process, that becomes even more important when students are interacting with a computer-based learning or assessment system. There is some evidence that students\u2019 online engagement (which is estimated through their behaviors while interacting with a learning/assessment environment) is also positively correlated with good performance scores. However, no data mining method to date has measured students engagement behaviors during confidence-based assessment. This Ph.D. research work aimed to identify, analyze, model and predict students\u2019 dynamic behaviors triggered by their progression in a computer-based assessment system, offering confidence-driven questions. The data was collected from two experimental studies conducted with undergraduate students who solved a number of problems during confidence-based assessment. In this thesis, we first addressed the challenge of identifying different parameters representing students\u2019 problem-solving behaviors that are positively correlated with confidence-based assessment. Next, we developed a novel scheme to classify students\u2019 problem-solving activities into engaged or disengaged behaviors using the three previously identified parameters namely: students\u2019 response correctness, confidence level, feedback seeking/no-seeking behavior. Our next challenge was to exploit the students\u2019 interactions recorded at the micro-level, i.e. event by event, by the computer-based assessment tools, to estimate their intended engagement behaviors during the assessment. We also observed that traditional non-mixture, first-order Markov chain is inadequate to capture students\u2019 evolving behaviors revealed from their interactions with a computer-based learning/assessment system. We, therefore, investigated mixture Markov models to map students trails of performed activities. However, the quality of the resultant Markov chains is critically dependent on the initialization of the algorithm, which is usually performed randomly. We proposed a new approach for initializing the Expectation-Maximization algorithm for multivariate categorical data we called K-EM. Our method achieved better prediction accuracy and convergence rate in contrast to two pre-existing algorithms when applied on two real datasets. This doctoral research work contributes to elevate the existing states of the educational research (i.e. theoretical aspect) and the educational data mining area (i.e. empirical aspect). The outcomes of this work pave the way to a framework for an adaptive confidence-based assessment system, contributing to one of the central components of Adaptive Learning, that is, personalized student models. The adaptive system can exploit data generated in a confidence-based assessment system, to model students\u2019 behavioral profiles and provide personalized feedback to improve students\u2019 confidence accuracy and knowledge by considering their behavioral dynamics