Cognitive and Social Help Giving in Online Teaching: An Exploratory Study

While literature suggests that college students may be less reluctant to seek help in online rather than traditional courses, little is known about how online instructors give help in ways that lead to increased student help seeking and academic success. In this study, we used theories and research on learning assistance and scaffolding, teacher immediacy, social presence, and academic help seeking to explore through a cross-case study design how three online instructors differed in their use of cognitive and social supports and how those differences related to student perceptions of support, help seeking, and performance. Primary data sources included all course postings by the instructors, interviews with the instructors, observational field notes on course discussions, student interviews, and final student grades. Archived course documents and student discussion postings were secondary data sources. Data analysis revealed that while all instructors provided cognitive and social support, they varied in their level of questioning, use of direct instruction, support for task structuring, and attention to group dynamics. This variation in teaching presence related to differences across the courses in student perceptions of support, student help seeking in course discussions, and final course grades. Implications for online teaching and suggestions for further research are offered

Kresge Foundation 2010-2011 Annual Report

Contains an introduction to Kresge's strategy; board chair's letter; president's letter; foundation timeline; program information; grant summary, including geographic distribution; grants lists; financial summary; and lists of board members and staff

The Center for Teaching & Learning: July 1, 2014 - December 2015

Contents: From the Director New Center Supports Teaching and Learning CTL Supports Scholarly Publishing iCE Platform Fosters Interactive Learning Experience A Physical and Virtual Makeover for Scott Library Reaching Out to Our Users Exhibits & Special Events Staff Highlight

Online help-seeking in communities of practice

Interactive online help systems are considered to be a fruitful supplement to traditional IT helpdesks, which are often overloaded. They often comprise user-generated FAQ collections playing the role of technology-based conceptual artifacts. Two main questions arise: how the conceptual artifacts should be used, and which factors influence their acceptance in a community of practice (CoP). Firstly, this paper offers a theoretical frame and a usage scenario for technology-based conceptual artifacts against the theoretical background of the academic help-seeking and CoP approach. Each of the two approaches is extensively covered by psychological and educational research literature, however their combination is not yet sufficiently investigated. Secondly, the paper proposes a research model explaining the acceptance of conceptual artifacts. The model includes users’ expectations towards the artifact, perceived social influence and users’ roles in the CoP as predictors of artifact use intention and actual usage. A correlational study conducted in an academic software users’ CoP and involving structural equations modeling validates the model, suggesting thus a research line that is worth further pursuing. For educational practice, the study suggests three ways of supporting knowledge sharing in CoPs, i.e. use of technology-based conceptual artifacts, roles and division of labor, and purposeful communication in CoPs

Digital Media and Youth: Unparalleled Opportunity and Unprecedented Responsibility

Part of the Volume on Digital Media, Youth, and Credibility This chapter argues that understanding credibility is particularly complex -- and consequential -- in the digital media environment, especially for youth audiences, who have both advantages and disadvantages due to their relationship with contemporary technologies and their life experience. The chapter explains what is, and what is not, new about credibility in the context of digital media, and discusses the major thrusts of current credibility concerns for scholars, educators, and youth

Pay It Forward: Guidance for Mentoring Junior Scholars

Based on interviews with William T. Grant Scholars Program mentors and mentees in the social, behavioral, and health sciences, explores building mentoring relationships, mentoring across differences, supporting career development, and managing conflict

Teaching Health Impact and Behavior with Infographics

The use of Infographics can be a tool that not only allows for the communication of empirical health data in an understandable format, but encourages the health administration student to present evidence-based research in a creative manner. The purpose of this paper is to describe a learning exercise that implements Infographics to demonstrate an impact of a health issue and/or encourage a health behavior change. This learning exercise is developed to increase student knowledge and visual literacy skills with respect to presenting, in a concise format, a well-researched and referenced health issue and/or a health behavior change. Specifically, the exercise was designed to: (a) curate health statistics and reference information for the selected health issue; (b) identify media resources and apply copyright and fair use in a proper manner; (c) evaluate internet resources for credibility and accuracy; and (d) utilize Infographic tools to communicate one\u27s visual viewpoint. At the conclusion of the course, students reflected on the effective visual aspects of their Infographics and the points that were challenging to communicate using this medium. The benefits of this applied learning approach for students and the faculty instructor are discussed