mSpace Mobile: Exploring Support for Mobile Tasks

In the following paper we compare two Web application interfaces, mSpace Mobile and Google Local in supporting location discovery tasks on mobile devices while stationary and while on the move. While mSpace Mobile performed well in both stationary and mobile conditions, performance in Google Local dropped significantly. We postulate that mSpace Mobile performed so well because it breaks the paradigm of the page for delivering Web content, thereby enabling new and more powerful interfaces to be used to support mobility

A mobile tour guide app for sustainable tourism

Portugal has had a flourishing tourism sector for the past few years. In fact, Portugal’s tourism boom has made the industry one of the biggest contributors to the national economy and the largest employer. In the year 2019, Portugal had a total of 27 million tourists, surpassing once again the record established in the previous year. However, tourism also brings a series of unintended negative side effects, such as overcrowding. The Santa Maria Maior historic district in Lisbon is being particularly affected by this problem. The work undertaken in this dissertation is part of the Sustainable Tourism Crowding project, that aims to mitigate the overcrowding phenomenon in this district, by fostering a balanced distribution of visitors while promoting the visitation of sustainable points of interest. This dissertation focuses on developing a mobile app prototype targeted at tourists, through which these sustainable walking tour recommendations can be delivered. To validate the functional requirements of the prototype, more specifically the trip creation process, a series of unit tests, integration tests, and manual tests were developed. To evaluate the usability of the prototype, a user-centered approach was adopted during the design stage, in which two usability techniques were conducted with members of ISCTE’s research center ISTAR and partners from the Junta de Freguesia de Santa Maria Maior, that guided and validated the decisions made. The achieved prototype contains mechanisms for measuring tourists’ adherence to the recommended tours using the Dynamic Time Warping algorithm, which raises new research opportunities on tourists’ behaviour.O desenvolvimento próspero do setor turístico em Portugal nos últimos anos fez da indústria um dos maiores contribuintes para a economia nacional e o maior empregador do país. No ano de 2019, Portugal recebeu um total de 27 milhões de turistas, ultrapassando uma vez mais uma vez o recorde estabelecido no ano anterior. No entanto, o turismo traz também uma série de efeitos secundários negativos não intencionais, tais como overcrowding. A freguesia histórica de Santa Maria Maior em Lisboa está a ser particularmente afetada por este problema. O trabalho desenvolvido nesta dissertação faz parte do projeto de pesquisa Sustainable Tourism Crowding, que visa mitigar o fenómeno de overcrowding nesta freguesia, promovendo uma distribuição equilibrada dos visitantes e incentivando a visita de pontos de interesse sustentáveis. Esta dissertação foca-se no desenvolvimento de uma aplicação móvel protótipo destinada a turistas, através do qual recebem recomendações de visitas sustentáveis. Para validar os requisitos funcionais do protótipo, mais especificamente o processo de criação de visitas, foram desenvolvidos testes unitários, testes de integração, e testes manuais. Para avaliar a usabilidade do protótipo, foi adotada uma abordagem centrada no utilizador durante a fase de conceção, em que foram utilizadas duas técnicas de usabilidade em parceria com o ISTAR (centro de investigação do ISCTE) e com a Junta de Freguesia de Santa Maria Maior, cujos resultados guiaram e validaram as decisões tomadas. O protótipo desenvolvido contém mecanismos para medir a aderência dos turistas às recomendações sugeridas através do algoritmo Dynamic Time Warping, proporcionando novas oportunidades de pesquisa nesta área

The Art Traveler: Building a user experience system to discover art

With the increasing popularity of mobile devices and their apps, mobile technologies have changed the nature of travel significantly. With numerous travel apps available today, many tourists can become confused with which one to select and use. Another important factor is that a majority of travel applications are designed for everyone traveling everywhere, not specifically for one kind of tourist and one subject matter. The goal of this thesis is to create an effective and efficient user experience system. The project is a travel planner for people to pursue an art tour of their own interest. It focuses on designing an effective user navigation system to guide tourists making their travel plans, and provides comprehensive tours to help people appreciate and learn more about art. To achieve this project, this thesis focuses on interaction design, information design, multimedia technology, as well as user experience design. Considering the independent choice of different tourists, this design provides various ways for them to make their own travel plans and discover art they are interested in. The final design is presented as an interactive prototype which demonstrates the functionality of the user interface and experience and is used for usability testing

Mapping the beach beneath the street:digital cartography for the playable city

Maps are an important component within many of the playful and gameful experiences designed to turn cities into a playable infrastructures. They take advantage of the fact that the technology used for obtaining accurate spatial information, such as GPS receivers and magnetometers (digital compasses), are now so wide-spread that they are considered as ‘standard’ sensors on mobile phones, which are themselves ubiquitous. Interactive digital maps, therefore, are are widely used by the general public for a variety of purposes. However, despite the rich design history of cartography digital maps typically exhibit a dominant aesthetic that has been de-signed to serve the usability and utility requirements of turn-by-turn urban navigation, which is itself driven by the proliferation of in-car and personal navigation services. The navigation aesthetic is now widespread across almost all spatial applications, even where a be-spoke cartographic product would be better suited. In this chapter we seek to challenge this by exploring novel neo-cartographic ap-proaches to making maps for use within playful and gameful experi-ences designed for the cities. We will examine the potential of de-sign approaches that can producte not only more aesthetically pleasing maps, but also offer the potential for influencing user be-haviour, which can be used to promote emotional engagement and exploration in playable city experiences