Implementing a Business Process Management System Using ADEPT: A Real-World Case Study

This article describes how the agent-based design of ADEPT (advanced decision environment for processed tasks) and implementation philosophy was used to prototype a business process management system for a real-world application. The application illustrated is based on the British Telecom (BT) business process of providing a quote to a customer for installing a network to deliver a specified type of telecommunication service. Particular emphasis is placed upon the techniques developed for specifying services, allowing heterogeneous information models to interoperate, allowing rich and flexible interagent negotiation to occur, and on the issues related to interfacing agent-based systems and humans. This article builds upon the companion article (Applied Artificial Intelligence Vol.14, no 2, pgs. 145-189) that provides details of the rationale and design of the ADEPT technology deployed in this application

Value-oriented process modeling - towards a financial perspective on business process redesign

To date, typical process modeling approaches put a strong emphasis on describing behavioral aspects of business operations. However, they often neglect value-related information. Yet, such information is of key importance to strategic decisionmaking, for instance in the context of process improvement or business engineering. In this paper we propose a valueoriented approach to business process modeling based on key concepts and metrics from operations and financial management. A simple case study suggests that our approach facilitates managerial decision-making in the context of process re-design

Specification and analysis of SOC systems using COWS: a finance case study

Service-oriented computing, an emerging paradigm for distributed computing based on the use of services, is calling for the development of tools and techniques to build safe and trustworthy systems, and to analyse their behaviour. Therefore many researchers have proposed to use process calculi, a cornerstone of current foundational research on specification and analysis of concurrent and distributed systems. We illustrate this approach by focussing on COWS, a process calculus expressly designed for specifying and combining services, while modelling their dynamic behaviour. We present the calculus and one of the analysis techniques it enables, that is based on the temporal logic SocL and the associated model checker CMC. We demonstrate applicability of our tools by means of a large case study, from the financial domain, which is first specified in COWS, and then analysed by using SocL to express many significant properties and CMC to verify them

Insurance Industry and E-Business

亀井利明教授古稀記念特

Keberkesanan carta pembelajaran Omygram terhadap tahap pencapaian pelajar PVMA dalam mata pelajaran Bahasa Inggeris bagi topik plurals

Pembinaan bahan bantu belajar untuk tujuan PdPC sememangnya digalakkan oleh Kementerian Pendidikan Malaysia bagi meningkatkan kualiti pendidikan. Kajian ini bertujuan untuk membangun dan mengenalpasti keberkesanan carta pembelajaran Omygram terhadap tahap pencapaian pelajar PVMA dalam mata pelajaran Bahasa Inggeris bagi topik plurals. Kajian ini adalah kuasi-eksperimen yang melibatkan dua buah sekolah menengah harian di daerah Batu Pahat. Instrumen kajian yang digunakan ialah soalan ujian pra dan pasca, soal selidik dan senarai semak. Dapatan kajian telah dianalisis menggunakan perisian Statistic Package For The Social Science Version 22.0 (SPSS). Analisis deskriptif dalam bentuk frekuensi, peratus, min dan sisihan piawai digunakan semasa penganalisaan data. Ujian-t pula digunakan untuk melihat perbezaan pencapaian antara ujian pra dengan ujian pasca bagi kumpulan rawatan dan kumpulan kawalan. Kumpulan rawatan diberi set soal selidik tentang motivasi pelajar selepas menggunakan carta pembelajaran Omygram dalam PdPC. Hasil dapatan kajian mendapati bahawa, terdapat perbezaan pencapaian yang signifikan antara skor ujian pra dengan skor ujian pasca bagi kumpulan rawatan. Motivasi pelajar selepas menggunakan carta pembelajaran Omygram juga berada pada tahap tinggi

Why Not a Career in Retailing

A pamphlet promoting a 2 year bachelor\u27s degree in Retailing which began in September 1954