Business Process Management for optimizing clinical processes: A systematic literature review

Business Process Management is a new strategy for process management that is having a major impact today. Mainly, its use is focused on the industrial, services, and business sector. However, in recent years, it has begun to apply for optimizing clinical processes. So far, no studies that evaluate its true impact on the healthcare sector have been found. This systematic review aims to assess the results of the application of Business Process Management methodology on clinical processes, analyzing whether it can become a useful tool to improve the effectiveness and quality of processes. We conducted a systematic literature review using ScienceDirect, Web of Science, Scopus, PubMed, and Springer databases. After the electronic search process in different databases, 18 articles met the pre-established requirements. The findings support the use of Business Process Management as an effective methodology to optimize clinical processes. Business Process Management has proven to be a feasible and useful methodology to design and optimize clinical processes, as well as to automate tasks. However, a more comprehensive follow-up of this methodology, better technological support, and greater involvement of all the clinical staff are factors that play a key role for the development of its true potential.This work was supported by the Ministerio de Economía y Competitividad of the Spanish Government (ref. TIN2014-53067-C3-1-R) and co-financed by FEDER

Planning and Design Soa Architecture Blueprint

Service Oriented Architecture (SOA) is a framework for integrating business processes and supporting IT infrastructure as secure, standardized components-services-that can be reused and combined to address changing business priorities. Services are the building blocks of SOA and new applications can be constructed through consuming these services and orchestrating services within a business process. In SOA, services map to the business functions that are identified during business process analysis. Upon a successful implementation of SOA, the enterprise gain benefit by reducing development time, utilizing flexible and responsive application structure, and following dynamic connectivity of application logics between business partners. This paper presents SOA reference architecture blueprint as the building blocks of SOA which is services, service components and flows that together support enterprise business processes and the business goals

User adoption of a CRM-based information system within a financial services organisation: An empirical analysis

Financial Services firms require processes and systems which can support and maintain customer-related information for the purposes of core business-focussed activity. Specifically within the investment banking sector, the importance and criticality of such customer information underpins the firm’s ability to transact sales, trading and other advisory-based services in an efficient and relevant manner. The design and development of Customer Relationship Management (CRM) systems to address the given external vs. internal customer information touchpoints, therefore provides a vital link between financial services professionals, client data and business processes. In doing so, the input of CRM user requirements is a key step in deriving benefit from such a technology solution. This paper henceforth identifies and details user requirements and experiences of such an information system within a case study company and highlights pertinent issues for the adoption of such systems within the given secto

Past, present and future of information and knowledge sharing in the construction industry: Towards semantic service-based e-construction

The paper reviews product data technology initiatives in the construction sector and provides a synthesis of related ICT industry needs. A comparison between (a) the data centric characteristics of Product Data Technology (PDT) and (b) ontology with a focus on semantics, is given, highlighting the pros and cons of each approach. The paper advocates the migration from data-centric application integration to ontology-based business process support, and proposes inter-enterprise collaboration architectures and frameworks based on semantic services, underpinned by ontology-based knowledge structures. The paper discusses the main reasons behind the low industry take up of product data technology, and proposes a preliminary roadmap for the wide industry diffusion of the proposed approach. In this respect, the paper stresses the value of adopting alliance-based modes of operation

Web development evolution: the assimilation of web engineering security

In today’s e-commerce environment, information is an incredibly valuable asset. Surveys indicate that companies are suffering staggering financial losses due to web security issues. Analyzing the underlying causes of these security breaches shows that a significant proportion of them are caused by straightforward design errors in systems and not by failures in security mechanisms. There is significant research into security mechanisms but there is little research into the integration of these into software design processes, even those processes specifically designed for Web Engineering. Security should be designed into the application development process upfront through an independent flexible methodology that contains customizable components

Web development evolution: the assimilation of web engineering security

In today’s e-commerce environment, information is an incredibly valuable asset. Surveys indicate that companies are suffering staggering financial losses due to web security issues. Analyzing the underlying causes of these security breaches shows that a significant proportion of them are caused by straightforward design errors in systems and not by failures in security mechanisms. There is significant research into security mechanisms but there is little research into the integration of these into software design processes, even those processes specifically designed for Web Engineering. Security should be designed into the application development process upfront through an independent flexible methodology that contains customizable components

Towards a methodology for the development of integrated IT infrastructures

In this paper, the authors propose and validate a methodology for the development of integrated Information Technology (IT) infrastructures. The motivation for putting forward a new methodology is grounded on the limitations of the various software engineering methodologies (traditional) that exist today. Despite that the traditional methodologies result in the development of Information Systems (IS) from scratch, Enterprise Application Integration (EAI) builds integrated IT infrastructures using existing applications. This significant difference is associated with many issues needed to be realised and addressed like: (a) the changes that such an infrastructure brings to organisations, (b) the resistance to change and (c) the extension of IS lifecycle’s. The proposed methodology consist of eight stages and aims at supporting software engineers, organisations and researchers to build integrated IT infrastructures. As a result the methodology seeks to contribute to the body of knowledge