Defining the semantics of IT Service Management Models Using OWL and SWRL

Service management is a set of specialized organizational capabilities that provide value to customers in the form of services. Many organizations are aware of the need to adopt best practices in order to create an effective IT Service Management (ITSM) for enabling Business and IT integration. However, the reuse and interchange of service models is still quite limited in the area of IT service support due to the problems in connecting with natural language. In this context, this paper presents the ITIL-based Service Management Model aimed at capturing ITSM best practices by means of a formal ontology-based business DSL (Domain-Specific Language). We show how this DSL can be formally represented adopting the Web Ontology Language (OWL) and the Semantic Web Rule Language (SWRL). This ontology will precisely define the semantics associated to IT service management models, enabling different tools to interchange them without ambiguities. These models will be defined just in terms of the business logic, without any architectural or platform-specific consideration. That is, according to the OMG's four-layered architecture, the proposed model could be placed at a CIM level

Enhancing Workflow with a Semantic Description of Scientific Intent

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Semantic-based policy engineering for autonomic systems

This paper presents some important directions in the use of ontology-based semantics in achieving the vision of Autonomic Communications. We examine the requirements of Autonomic Communication with a focus on the demanding needs of ubiquitous computing environments, with an emphasis on the requirements shared with Autonomic Computing. We observe that ontologies provide a strong mechanism for addressing the heterogeneity in user task requirements, managed resources, services and context. We then present two complimentary approaches that exploit ontology-based knowledge in support of autonomic communications: service-oriented models for policy engineering and dynamic semantic queries using content-based networks. The paper concludes with a discussion of the major research challenges such approaches raise

Combining ontologies and rules with clinical archetypes

Al igual que otros campos que dependen en gran medida de las funcionalidades ofrecidas por las tecnologías de la información y las comunicaciones (IT), la biomedicina y la salud necesitan cada vez más la implantación de normas y mecanismos ampliamente aceptados para el intercambio de datos, información y conocimiento. Dicha necesidad de compatibilidad e interoperabilidad va más allá de las cuestiones sintácticas y estructurales, pues la interoperabilidad semántica es también requerida. La interoperabilidad a nivel semántico es esencial para el soporte computarizado de alertas, flujos de trabajo y de la medicina basada en evidencia cuando contamos con la presencia de sistemas heterogéneos de Historia Clínica Electrónica (EHR). El modelo de arquetipos clínicos respaldado por el estándar CEN/ISO EN13606 y la fundación openEHR ofrece un mecanismo para expresar las estructuras de datos clínicos de manera compartida e interoperable. El modelo ha ido ganando aceptación en los últimos años por su capacidad para definir conceptos clínicos basados en un Modelo de Referencia común. Dicha separación a dos capas permite conservar la heterogeneidad de las implementaciones de almacenamiento a bajo nivel, presentes en los diferentes sistemas de EHR. Sin embargo, los lenguajes de arquetipos no soportan la representación de reglas clínicas ni el mapeo a ontologías formales, ambos elementos fundamentales para alcanzar la interoperabilidad semántica completa pues permiten llevar a cabo el razonamiento y la inferencia a partir del conocimiento clínico existente. Paralelamente, es reconocido el hecho de que la World Wide Web presenta requisitos análogos a los descritos anteriormente, lo cual ha fomentado el desarrollo de la Web Semántica. El progreso alcanzado en este terreno, con respecto a la representación del conocimiento y al razonamiento sobre el mismo, es combinado en esta tesis con los modelos de EHR con el objetivo de mejorar el enfoque de los arquetipos clínicos y ofrecer funcionalidades que se corresponden con nivel más alto de interoperabilidad semántica. Concretamente, la investigación que se describe a continuación presenta y evalúa un enfoque para traducir automáticamente las definiciones expresadas en el lenguaje de definición de arquetipos de openEHR (ADL) a una representación formal basada en lenguajes de ontologías. El método se implementa en la plataforma ArchOnt, que también es descrita. A continuación se estudia la integración de dichas representaciones formales con reglas clínicas, ofreciéndose un enfoque para reutilizar el razonamiento con instancias concretas de datos clínicos. Es importante ver como el acto de compartir el conocimiento clínico expresado a través de reglas es coherente con la filosofía de intercambio abierto fomentada por los arquetipos, a la vez que se extiende la reutilización a proposiciones de conocimiento declarativo como las utilizadas en las guías de práctica clínica. De esta manera, la tesis describe una técnica de mapeo de arquetipos a ontologías, para luego asociar reglas clínicas a la representación resultante. La traducción automática también permite la conexión formal de los elementos especificados en los arquetipos con conceptos clínicos equivalentes provenientes de otras fuentes como son las terminologías clínicas. Dichos enlaces fomentan la reutilización del conocimiento clínico ya representado, así como el razonamiento y la navegación a través de distintas ontologías clínicas. Otra contribución significativa de la tesis es la aplicación del enfoque mencionado en dos proyectos de investigación y desarrollo clínico, llevados a cabo en combinación con hospitales universitarios de Madrid. En la explicación se incluyen ejemplos de las aplicaciones más representativas del enfoque como es el caso del desarrollo de sistemas de alertas orientados a mejorar la seguridad del paciente. No obstante, la traducción automática de arquetipos clínicos a lenguajes de ontologías constituye una base común para la implementación de una amplia gama de actividades semánticas, razonamiento y validación, evitándose así la necesidad de aplicar distintos enfoques ad-hoc directamente sobre los arquetipos para poder satisfacer las condiciones de cada contexto

Integrating Distributed Sources of Information for Construction Cost Estimating using Semantic Web and Semantic Web Service technologies

A construction project requires collaboration of several organizations such as owner, designer, contractor, and material supplier organizations. These organizations need to exchange information to enhance their teamwork. Understanding the information received from other organizations requires specialized human resources. Construction cost estimating is one of the processes that requires information from several sources including a building information model (BIM) created by designers, estimating assembly and work item information maintained by contractors, and construction material cost data provided by material suppliers. Currently, it is not easy to integrate the information necessary for cost estimating over the Internet. This paper discusses a new approach to construction cost estimating that uses Semantic Web technology. Semantic Web technology provides an infrastructure and a data modeling format that enables accessing, combining, and sharing information over the Internet in a machine processable format. The estimating approach presented in this paper relies on BIM, estimating knowledge, and construction material cost data expressed in a web ontology language. The approach presented in this paper makes the various sources of estimating data accessible as Simple Protocol and Resource Description Framework Query Language (SPARQL) endpoints or Semantic Web Services. We present an estimating application that integrates distributed information provided by project designers, contractors, and material suppliers for preparing cost estimates. The purpose of this paper is not to fully automate the estimating process but to streamline it by reducing human involvement in repetitive cost estimating activities

Towards formalisation of situation-specific computations in pervasive computing environments

We have categorised the characteristics and the content of pervasive computing environments (PCEs), and demonstrated why a non-dynamic approach to knowledge conceptualisation in PCEs does not fulfil the expectations we may have from them. Consequently, we have proposed a formalised computational model, the FCM, for knowledge representation and reasoning in PCEs which, secures the delivery of situation and domain specific services to their users. The proposed model is a user centric model, materialised as a software engineering solution, which uses the computations generated from the FCM, stores them within software architectural components, which in turn can be deployed using modern software technologies. The model has also been inspired by the Semantic Web (SW) vision and provision of SW technologies. Therefore, the FCM creates a semantically rich situation-specific PCE based on SWRL-enabled OWL ontologies that allows reasoning about the situation in a PCE and delivers situation specific service. The proposed FCM model has been illustrated through the example of remote patient monitoring in the healthcare domain. Numerous software applications generated from the FCM have been deployed using Integrated Development Environments and OWL-API

A framework for integrating syntax, semantics and pragmatics for computer-aided professional practice: With application of costing in construction industry

Producing a bill of quantity is a knowledge-based, dynamic and collaborative process, and evolves with variances and current evidence. However, within the context of information system practice in BIM, knowledge of cost estimation has not been represented, nor has it been integrated into the processes based on BIM. This paper intends to establish an innovative means of taking data from the BIM linked to a project, and using it to create the necessary items for a bill of quantity that will enable cost estimation to be undertaken for the project. Our framework is founded upon the belief that three components are necessary to gain a full awareness of the domain which is being computerised; the information type which is to be assessed for compatibility (syntax), the definition for the pricing domain (semantics), and the precise implementation environment for the standards being taken into account (pragmatics). In order to achieve this, a prototype is created that allows a cost item for the bill of quantity to be spontaneously generated, by means of the semantic web ontology and a forward chain algorithm. Within this paper, ‘cost items’ signify the elements included in a bill of quantity, including details of their description, quantity and price. As a means of authenticating the process being developed, the authors of this work effectively implemented it in the production of cost items. In addition, the items created were contrasted with those produced by specialists. For this reason, this innovative framework introduces the possibility of a new means of applying semantic web ontology and forward chain algorithm to construction professional practice resulting in automatic cost estimation. These key outcomes demonstrate that, decoupling the professional practice into three key components of syntax, semantics and pragmatics can provide tangible benefits to domain use

Enabling Distributed Model Management Using Semantic Web Technologies

In today\u27s increasingly dynamic and competitive business environment, organizations strive to leverage their information resources to gain and sustain competitive advantage. Decision models as knowledge objects encapsulating problem situations, as well as means for leveraging information stored in corporate data warehouses, have positioned such models as an organizational resource that need to be managed, shared and re-used. Recent developments in distributed information technologies and the increasing reliance on such technologies by organization requires that model management accommodates today\u27s distribute infrastructure landscape.In this paper, we leverage recent developments in semantic Web technologies to enable model management functions in a distributed and heterogeneous environment. The proposed architecture leverages OWL to represent models at various levels of abstraction as well as pertinent problem domain, OWL-S to semantically annotate decision models represented as Web services, and SWRL to facilitate model querying. Model selection and composition are used to illustrate the applicability of the architecture to model management functions in a distributed setting