Regional E-Government - some problems from Czech regions point of view

The e-government should start with electronic collaboration of governmental departments. Several services, like email, video conference, discussion forums, use of shared documents, etc. should be supported for assisting the efficient and productive collaboration of remote governmental departments. Since the functionality of the provided services is well known, no detailed description of each service phase is provided. The services for citizens are offered through so called governmental portals. The typical use of a governmental portal is to provide information to the citizens and to support several types of citizen–government transactions (e.g. issuing birth certificates, submitting tax forms, conducting electronic payments, etc.). These services open security requirements for an e-Government platform. Their compilation has been based on the security requirements derived for each independent service suite, for the Authentication processes

Continuous Improvement Through Knowledge-Guided Analysis in Experience Feedback

Continuous improvement in industrial processes is increasingly a key element of competitiveness for industrial systems. The management of experience feedback in this framework is designed to build, analyze and facilitate the knowledge sharing among problem solving practitioners of an organization in order to improve processes and products achievement. During Problem Solving Processes, the intellectual investment of experts is often considerable and the opportunities for expert knowledge exploitation are numerous: decision making, problem solving under uncertainty, and expert configuration. In this paper, our contribution relates to the structuring of a cognitive experience feedback framework, which allows a flexible exploitation of expert knowledge during Problem Solving Processes and a reuse such collected experience. To that purpose, the proposed approach uses the general principles of root cause analysis for identifying the root causes of problems or events, the conceptual graphs formalism for the semantic conceptualization of the domain vocabulary and the Transferable Belief Model for the fusion of information from different sources. The underlying formal reasoning mechanisms (logic-based semantics) in conceptual graphs enable intelligent information retrieval for the effective exploitation of lessons learned from past projects. An example will illustrate the application of the proposed approach of experience feedback processes formalization in the transport industry sector

Knowledge formalization in experience feedback processes : an ontology-based approach

Because of the current trend of integration and interoperability of industrial systems, their size and complexity continue to grow making it more difficult to analyze, to understand and to solve the problems that happen in their organizations. Continuous improvement methodologies are powerful tools in order to understand and to solve problems, to control the effects of changes and finally to capitalize knowledge about changes and improvements. These tools involve suitably represent knowledge relating to the concerned system. Consequently, knowledge management (KM) is an increasingly important source of competitive advantage for organizations. Particularly, the capitalization and sharing of knowledge resulting from experience feedback are elements which play an essential role in the continuous improvement of industrial activities. In this paper, the contribution deals with semantic interoperability and relates to the structuring and the formalization of an experience feedback (EF) process aiming at transforming information or understanding gained by experience into explicit knowledge. The reuse of such knowledge has proved to have significant impact on achieving themissions of companies. However, the means of describing the knowledge objects of an experience generally remain informal. Based on an experience feedback process model and conceptual graphs, this paper takes domain ontology as a framework for the clarification of explicit knowledge and know-how, the aim of which is to get lessons learned descriptions that are significant, correct and applicable

Pitfalls of Electronic Commerce in Large Corporations

To enable businesses to maximise value and achieve benefits from electronic commerce, it is imperative to identify, analyse and overcome challenges that lie ahead those engaging in conducting the business electronically. The research presented in this paper reports on the pitfalls – challenges of electronic commerce encountered among the top 500 Australian publicly listed companies. The results showed that the most encountered challenges among large corporations include a lack of e-commerce knowledge, technology cost, acquiring IT skilled people, a lack of e-commerce infrastructure, security, as well as making the business known to users, customer service, budgetary constraints, etc. It has also been established that participating companies from the industries with the highest response rate to the questionnaire have encountered similar challenges in their paths of implementation of electronic commerce. However, despite the fact that the encountered challenges among participating companies were similar, the analysis have shown that different industries have experienced different impacts from the challenges they met

A Framework for Enhancing Competitive Intelligence Capabilities using Decision Support System based on Web Mining Techniques

Nowadays Competitive Intelligence (CI) represents one of the most important pieces in strategic management of organizations in order to sustain and enhance competitive advantage over competitors. There are some studies that claim that a successful strategic management is influenced by the accuracy of external environment’s evaluation and, in the same time, in order to have correct and complete business strategies it is necessary to be sustained by competitive advantage. But till at the beginning of ’80 the things were totally different. This paper will present the evolution and the objectives of CI, the results of using CI in organizations and how can be improved the CI process using tools and techniques provided by business intelligence (BI). The study will propose a framework of a decision support system based on web mining techniques in order to enhance capabilities of organization’s competitive intelligence

Pricing policy for spatial data in the Republic of Slovenia

The Graduation Thesis gives an overlook of pricing policy for spatial data which are provided by Surveying and mapping authority of the Republic of Slovenia. It gives also a short overview of the current position in terms of organization and distribution of data, products and services that are provided, data users and legal basis. The law prescribes the conditions under which SMA may charge fees. Current law and pricing policy make spatial data free of charge for public and private sector clients. The important issue is also the definition of public information in particular if it applies to the land register and the cadastre. In some EU countries services within government have been made part of the custumer-supplier chain, similar to that of a private company. This contributes some or even all of the costs of the providing data. The focus in future in Slovenia must be on the range of goods, services and marketing techniques that may be employed in the SMA. The privatization has grown in many sectors and government agencies can learn from private sector practise and can also establishe public-private partnerships that can lead to greater efficiency