Language Resources Used in Multi-Lingual Question Answering Systems

Purpose – In the field of information retrieval, some multi-lingual tools are being created to help the users to overcome the language barriers. Nevertheless, these tools are not developed completely and it is necessary to investigate more for their improvement and application. One of their main problems is the choice of the linguistic resources to offer better coverage and to solve the translation problems in the context of the multi-lingual information retrieval. This paper aims to address this issue. Design/methodology/approach – This research is focused on the analysis of resources used by the multi-lingual question-answering systems, which respond to users' queries with short answers, rather than just offering a list of documents related to the search. An analysis of the main publications about the multi-lingual QA systems was carried out, with the aim of identifying the typology, the advantages and disadvantages, and the real use and trend of each of the linguistic resources and tools used in this new kind of system. Findings – Five of the resources most used in the cross-languages QA systems were identified and studied: databases, dictionaries, corpora, ontologies and thesauri. The three most popular traditional resources (automatic translators, dictionaries, and corpora) are gradually leaving a widening gap for others – such as ontologies and the free encyclopaedia Wikipedia. Originality/value – The perspective offered by the translation discipline can improve the effectiveness of QA system

Finding answers to questions, in text collections or web, in open domain or specialty domains

International audienceThis chapter is dedicated to factual question answering, i.e. extracting precise and exact answers to question given in natural language from texts. A question in natural language gives more information than a bag of word query (i.e. a query made of a list of words), and provides clues for finding precise answers. We will first focus on the presentation of the underlying problems mainly due to the existence of linguistic variations between questions and their answerable pieces of texts for selecting relevant passages and extracting reliable answers. We will first present how to answer factual question in open domain. We will also present answering questions in specialty domain as it requires dealing with semi-structured knowledge and specialized terminologies, and can lead to different applications, as information management in corporations for example. Searching answers on the Web constitutes another application frame and introduces specificities linked to Web redundancy or collaborative usage. Besides, the Web is also multilingual, and a challenging problem consists in searching answers in target language documents other than the source language of the question. For all these topics, we present main approaches and the remaining problems

Factoid question answering for spoken documents

In this dissertation, we present a factoid question answering system, specifically tailored for Question Answering (QA) on spoken documents. This work explores, for the first time, which techniques can be robustly adapted from the usual QA on written documents to the more difficult spoken documents scenario. More specifically, we study new information retrieval (IR) techniques designed for speech, and utilize several levels of linguistic information for the speech-based QA task. These include named-entity detection with phonetic information, syntactic parsing applied to speech transcripts, and the use of coreference resolution. Our approach is largely based on supervised machine learning techniques, with special focus on the answer extraction step, and makes little use of handcrafted knowledge. Consequently, it should be easily adaptable to other domains and languages. In the work resulting of this Thesis, we have impulsed and coordinated the creation of an evaluation framework for the task of QA on spoken documents. The framework, named QAst, provides multi-lingual corpora, evaluation questions, and answers key. These corpora have been used in the QAst evaluation that was held in the CLEF workshop for the years 2007, 2008 and 2009, thus helping the developing of state-of-the-art techniques for this particular topic. The presentend QA system and all its modules are extensively evaluated on the European Parliament Plenary Sessions English corpus composed of manual transcripts and automatic transcripts obtained by three different Automatic Speech Recognition (ASR) systems that exhibit significantly different word error rates. This data belongs to the CLEF 2009 track for QA on speech transcripts. The main results confirm that syntactic information is very useful for learning to rank question candidates, improving results on both manual and automatic transcripts unless the ASR quality is very low. Overall, the performance of our system is comparable or better than the state-of-the-art on this corpus, confirming the validity of our approach.En aquesta Tesi, presentem un sistema de Question Answering (QA) factual, especialment ajustat per treballar amb documents orals. En el desenvolupament explorem, per primera vegada, quines tècniques de les habitualment emprades en QA per documents escrit són suficientment robustes per funcionar en l'escenari més difícil de documents orals. Amb més especificitat, estudiem nous mètodes de Information Retrieval (IR) dissenyats per tractar amb la veu, i utilitzem diversos nivells d'informació linqüística. Entre aquests s'inclouen, a saber: detecció de Named Entities utilitzant informació fonètica, "parsing" sintàctic aplicat a transcripcions de veu, i també l'ús d'un sub-sistema de detecció i resolució de la correferència. La nostra aproximació al problema es recolza en gran part en tècniques supervisades de Machine Learning, estant aquestes enfocades especialment cap a la part d'extracció de la resposta, i fa servir la menor quantitat possible de coneixement creat per humans. En conseqüència, tot el procés de QA pot ser adaptat a altres dominis o altres llengües amb relativa facilitat. Un dels resultats addicionals de la feina darrere d'aquesta Tesis ha estat que hem impulsat i coordinat la creació d'un marc d'avaluació de la taska de QA en documents orals. Aquest marc de treball, anomenat QAst (Question Answering on Speech Transcripts), proporciona un corpus de documents orals multi-lingüe, uns conjunts de preguntes d'avaluació, i les respostes correctes d'aquestes. Aquestes dades han estat utilitzades en les evaluacionis QAst que han tingut lloc en el si de les conferències CLEF en els anys 2007, 2008 i 2009; d'aquesta manera s'ha promogut i ajudat a la creació d'un estat-de-l'art de tècniques adreçades a aquest problema en particular. El sistema de QA que presentem i tots els seus particulars sumbòduls, han estat avaluats extensivament utilitzant el corpus EPPS (transcripcions de les Sessions Plenaries del Parlament Europeu) en anglès, que cónté transcripcions manuals de tots els discursos i també transcripcions automàtiques obtingudes mitjançant tres reconeixedors automàtics de la parla (ASR) diferents. Els reconeixedors tenen característiques i resultats diferents que permetes una avaluació quantitativa i qualitativa de la tasca. Aquestes dades pertanyen a l'avaluació QAst del 2009. Els resultats principals de la nostra feina confirmen que la informació sintàctica és mol útil per aprendre automàticament a valorar la plausibilitat de les respostes candidates, millorant els resultats previs tan en transcripcions manuals com transcripcions automàtiques, descomptat que la qualitat de l'ASR sigui molt baixa. En general, el rendiment del nostre sistema és comparable o millor que els altres sistemes pertanyents a l'estat-del'art, confirmant així la validesa de la nostra aproximació

Cross-Lingual Question Answering by Answer Translation

We approach cross-lingual question answering by using a mono-lingual QA system for the source language and by translating resulting answers into the target language. As far as we are aware, this is the first cross-lingual QA system in the history of CLEF that uses this method—all other cross-lingual QA systems known to us use translation of the question or query instead. We demonstrate the feasibility of this approach by using a mono-lingual QA system for English, and translating answers and finding appropriate documents in Italian and Dutch. For factoid and definition questions, we achieve overall accuracy scores ranging from 13 % (EN→NL) to 17% (EN→IT) and lenient accuracy figures from 19 % (EN→NL) to 25 % (EN→IT). The advantage of this strategy to cross-lingual QA is that translation of answers is easier than translating questions—the disadvantage is that answers might be missing from the source corpus and additional effort is required for finding supporting documents of the target language