Knowledge Representation Concepts for Automated SLA Management

Outsourcing of complex IT infrastructure to IT service providers has increased substantially during the past years. IT service providers must be able to fulfil their service-quality commitments based upon predefined Service Level Agreements (SLAs) with the service customer. They need to manage, execute and maintain thousands of SLAs for different customers and different types of services, which needs new levels of flexibility and automation not available with the current technology. The complexity of contractual logic in SLAs requires new forms of knowledge representation to automatically draw inferences and execute contractual agreements. A logic-based approach provides several advantages including automated rule chaining allowing for compact knowledge representation as well as flexibility to adapt to rapidly changing business requirements. We suggest adequate logical formalisms for representation and enforcement of SLA rules and describe a proof-of-concept implementation. The article describes selected formalisms of the ContractLog KR and their adequacy for automated SLA management and presents results of experiments to demonstrate flexibility and scalability of the approach.Comment: Paschke, A. and Bichler, M.: Knowledge Representation Concepts for Automated SLA Management, Int. Journal of Decision Support Systems (DSS), submitted 19th March 200

Current and Future Challenges in Knowledge Representation and Reasoning

Knowledge Representation and Reasoning is a central, longstanding, and active area of Artificial Intelligence. Over the years it has evolved significantly; more recently it has been challenged and complemented by research in areas such as machine learning and reasoning under uncertainty. In July 2022 a Dagstuhl Perspectives workshop was held on Knowledge Representation and Reasoning. The goal of the workshop was to describe the state of the art in the field, including its relation with other areas, its shortcomings and strengths, together with recommendations for future progress. We developed this manifesto based on the presentations, panels, working groups, and discussions that took place at the Dagstuhl Workshop. It is a declaration of our views on Knowledge Representation: its origins, goals, milestones, and current foci; its relation to other disciplines, especially to Artificial Intelligence; and on its challenges, along with key priorities for the next decade

Methodologies, tools and languages for building ontologies. Where is their meeting point?

In this paper we review and compare the main methodologies, tools and languages for building ontologies that have been reported in the literature, as well as the main relationships among them. Ontology technology is nowadays mature enough: many methodologies, tools and languages are already available. The future work in this field should be driven towards the creation of a common integrated workbench for ontology developers to facilitate ontology development, exchange, evaluation, evolution and management, to provide methodological support for these tasks, and translations to and from different ontology languages. This workbench should not be created from scratch, but instead integrating the technology components that are currently available

Derivation methods for hybrid knowledge bases with rules and ontologies

Trabalho apresentado no âmbito do Mestrado em Engenharia Informática, como requisito parcial para obtenção do grau de Mestre em Engenharia InformáticaFirst of all, I would like to thank my advisor, José Júlio Alferes, for his incredible support. Right from the start, during the first semester of this work, when we were 2700 km apart and meeting regularly via Skype, until the end of this dissertation, he was always committed and available for discussions, even when he had lots of other urgent things to do. A really special thanks to Terrance Swift, whom acted as an advisor, helping me a lot in the second implementation, and correcting all XSB’s and CDF’s bugs. This implementation wouldn’t surely have reached such a fruitful end without his support. I would also like to thank all my colleagues and friends at FCT for the great work environment and for not letting me take myself too serious. A special thanks to my colleagues from Dresden for encouraging me to work even when there were so many other interesting things to do as an Erasmus student. I’m indebted to Luís Leal, Bárbara Soares, Jorge Soares and Cecília Calado, who kindly accepted to read a preliminary version of this report and gave me their valuable comments. For giving me working conditions and a partial financial support, I acknowledge the Departamento de Informática of the Faculdade de Ciências e Tecnologias of Universidade Nova de Lisboa. Last, but definitely not least, I would like to thank my parents and all my family for their continuous encouragement and motivation. A special thanks to Bruno for his love, support and patience

Expressive probabilistic description logics

AbstractThe work in this paper is directed towards sophisticated formalisms for reasoning under probabilistic uncertainty in ontologies in the Semantic Web. Ontologies play a central role in the development of the Semantic Web, since they provide a precise definition of shared terms in web resources. They are expressed in the standardized web ontology language OWL, which consists of the three increasingly expressive sublanguages OWL Lite, OWL DL, and OWL Full. The sublanguages OWL Lite and OWL DL have a formal semantics and a reasoning support through a mapping to the expressive description logics SHIF(D) and SHOIN(D), respectively. In this paper, we present the expressive probabilistic description logics P-SHIF(D) and P-SHOIN(D), which are probabilistic extensions of these description logics. They allow for expressing rich terminological probabilistic knowledge about concepts and roles as well as assertional probabilistic knowledge about instances of concepts and roles. They are semantically based on the notion of probabilistic lexicographic entailment from probabilistic default reasoning, which naturally interprets this terminological and assertional probabilistic knowledge as knowledge about random and concrete instances, respectively. As an important additional feature, they also allow for expressing terminological default knowledge, which is semantically interpreted as in Lehmann's lexicographic entailment in default reasoning from conditional knowledge bases. Another important feature of this extension of SHIF(D) and SHOIN(D) by probabilistic uncertainty is that it can be applied to other classical description logics as well. We then present sound and complete algorithms for the main reasoning problems in the new probabilistic description logics, which are based on reductions to reasoning in their classical counterparts, and to solving linear optimization problems. In particular, this shows the important result that reasoning in the new probabilistic description logics is decidable/computable. Furthermore, we also analyze the computational complexity of the main reasoning problems in the new probabilistic description logics in the general as well as restricted cases

Pseudo-contractions as Gentle Repairs

Updating a knowledge base to remove an unwanted consequence is a challenging task. Some of the original sentences must be either deleted or weakened in such a way that the sentence to be removed is no longer entailed by the resulting set. On the other hand, it is desirable that the existing knowledge be preserved as much as possible, minimising the loss of information. Several approaches to this problem can be found in the literature. In particular, when the knowledge is represented by an ontology, two different families of frameworks have been developed in the literature in the past decades with numerous ideas in common but with little interaction between the communities: applications of AGM-like Belief Change and justification-based Ontology Repair. In this paper, we investigate the relationship between pseudo-contraction operations and gentle repairs. Both aim to avoid the complete deletion of sentences when replacing them with weaker versions is enough to prevent the entailment of the unwanted formula. We show the correspondence between concepts on both sides and investigate under which conditions they are equivalent. Furthermore, we propose a unified notation for the two approaches, which might contribute to the integration of the two areas

Chord Sequence patterns in OWL

This thesis addresses the representation of and reasoning on musical knowledge in the Semantic Web. The Semantic Web is an evolving extension of the World Wide Web that aims at describing information that is distributed on the web in a machine-processable form. Existing approaches to modelling musical knowledge in the context of the Semantic Web have focused on metadata. The description of musical content and reasoning as well as integration of content descriptions and metadata are yet open challenges. This thesis discusses the possibilities of representing musical knowledge in the Web Ontology Language (OWL) focusing on chord sequence representation and presents and evaluates a newly developed solution. The solution consists of two main components. Ontological modelling patterns for musical entities such as notes and chords are introduced in the (MEO) ontology. A sequence pattern language and ontology (SEQ) has been developed that can express patterns in a form resembling regular expressions. As MEO and SEQ patterns both rewrite to OWL they can be combined freely. Reasoning tasks such as instance classification, retrieval and pattern subsumption are then executable by standard Semantic Web reasoners. The expressiveness of SEQ has been studied, in particular in relation to grammars. The complexity of reasoning on SEQ patterns has been studied theoretically and empirically, and optimisation methods have been developed. There is still great potential for improvement if specific reasoning algorithms were developed to exploit the sequential structure, but the development of such algorithms is outside the scope of this thesis. MEO and SEQ have also been evaluated in several musicological scenarios. It is shown how patterns that are characteristic of musical styles can be expressed and chord sequence data can be classified, demonstrating the use of the language in web retrieval and as integration layer for different chord patterns and corpora. Furthermore, possibilities of using SEQ patterns for harmonic analysis are explored using grammars for harmony; both a hybrid system and a translation of limited context-free grammars into SEQ patterns have been developed. Finally, a distributed scenario is evaluated where SEQ and MEO are used in connection with DBpedia, following the Linked Data approach. The results show that applications are already possible and will benefit in the future from improved quality and compatibility of data sources as the Semantic Web evolves