Collaborative Environments. Considerations Concerning Some Collaborative Systems

It is obvious, that all collaborative environments (workgroups, communities of practice, collaborative enterprises) are based on knowledge and between collaboration and knowledge management there is a strong interdependence. The evolution of information systems in these collaborative environments led to the sudden necessity to adopt, for maintaining the virtual activities and processes, the latest technologies/systems, which are capable to support integrated collaboration in business services. In these environments, portal-based IT platforms will integrate multi-agent collaborative systems, collaborative tools, different enterprise applications and other useful information systems.collaboration, collaborative environments, knowledge management, collaborative systems, portals, knowledge portals, agile development of portals

Enhancing Enterprise Resilience through Enterprise Collaboration

Current environments, characterised by turbulent changes and unforeseen events, consider resilience as a decisive aspect for enterprises to create advantages over less adaptive competitors. Furthermore, the consideration of establishing collaborative processes among partners of the same network is a key issue to help enterprises to deal with changeable environments. In this paper both concepts, resilience and collaborative processes establishment, are associated in order to help organisations to handle disruptive events. The research objective is to identify collaborative processes whose positive influences assist enterprises against disruptions, reducing the effects of disturbances in dynamic environments.Andres, B.; Poler R. (2013). Enhancing Enterprise Resilience through Enterprise Collaboration. IFAC papers online. 7(1):688-693. doi:10.3182/20130619-3-RU-3018.00283S6886937

Collaborative improvement as an inspiration for supply chain collaboration

The battlefield of competition is today moving from the level of\ud individual firms to the one of the extended enterprises, that is, networks of customers and their suppliers. This paper discusses how learning and continuous improvement today take place in processes based on daily collaboration at intercompany level, i.e. Extended Manufacturing Enterprises (EMEs). The purpose of the paper is to present a preliminary theory on Collaborative Improvement (CoI), i.e. continuous improvement at the EME level. Based on a literature review on Supply Networks, and Continuous Improvement and on evidence from two explorative case studies, the paper proposes a model for Collaborative Improvement in EMEs and discusses a research approach based on Action Research and Action Learning to further develop preliminary theory and actionable knowledge on how to foster and sustain CoI in EMEs

Redesigning work organizations and technologies: experiences from European projects

Currently distributed business process (re) design (resulting in components of business networks) basically relies on technical criteria. And that are the main purposes of most research projects supported by EC. Through the process of building a European Research Area, this means a strong influence in the national research programmes. However it is generally accepted that it should also take into account social criteria and aspects such as the quality of working life, or participation in decision processes. Those were some of the objectives of projects in de 80s decade, and framed some of the main concepts and scientific approaches to work organisation. The democratic participation of network and organisations members in the design process is a critical success factor. This is not accepted by everyone, but is based in sufficient case studies. Nevertheless, in order to achieve an optimization that can satisfying the requirements of agility of a network of enterprises, more complex design methods must be developed. Thus, the support to the collaborative design of distributed work in a network of enterprises, through a concurrent approaching business processes, work organisation and task content is a key factor to achieve such purposes. Increasing needs in terms of amounts of information, agility, and support for collaboration without time and space constrains, imposes the use of a computer-based model.business process; networks; decision processes; collaborative design;

Collaborative Environments. Considerations Concerning Some Collaborative Systems

It is obvious, that all collaborative environments (workgroups, communities of practice, collaborative enterprises) are based on knowledge and between collaboration and knowledge management there is a strong interdependence. The evolution of information systems in these collaborative environments led to the sudden necessity to adopt, for maintaining the virtual activities and processes, the latest technologies/systems, which are capable to support integrated collaboration in business services. In these environments, portal-based IT platforms will integrate multi-agent collaborative systems, collaborative tools, different enterprise applications and other useful information systems

Supporting Collaborative Business Processes: a BPaaS Approach.

Collaborative business processes are increasingly driven by business flexibility and agility. Cloud-based business process management services have provided small medium enterprises (SMEs) with a pay-per-use manner for their daily business needs, i.e. some simple business process applications, e.g. salesforce provides cloud-based CRM to boost SMEs' sales. This raises the question how cloud-based business process management solutions can support the fast pace of change of business collaborations among business partners? For example, collaborative processes for managing industrial incidents are short term, low frequency processes. This paper proposes an architecture meta-model, which is used to design the concrete architecture and to further analyse the performance of the proposed solution. A real world case of collaborative processes for incident and maintenance notifi cations is used to explain the design and implementation of the cloud-based solution for supporting collaborative business processes. Service improvement of the new solution and computing power costs are analysed accordingly

The Need for Compliance Verification in Collaborative Business Processes

Compliance constrains processes to adhere to rules, standards, laws and regulations. Non-compliance subjects enterprises to litigation and financial fines. Collaborative business processes cross organizational and regional borders implying that internal and cross regional regulations must be complied with. To protect customs’ data, European enterprises must comply with the EU data privacy regulation (general data protection regulation - GDPR) and each member state’s data protection laws. An example of non-compliance with GDPR is Facebook, it is accused for breaching subscriber trust. Compliance verification is thus essential to deploy and implement collaborative business process systems. It ensures that processes are checked for conformance to compliance requirements throughout their life cycle. In this paper we take a proactive approach aiming to discuss the need for design time preventative compliance verification as opposed to after effect runtime detective approach. We use a real-world case to show how compliance needs to be analyzed and show the benefits of applying compliance check at the process design stag

The Need for Compliance Verification in Collaborative Business Processes

Compliance constrains processes to adhere to rules, standards, laws and regulations. Non-compliance subjects enterprises to litigation and financial fines. Collaborative business processes cross organizational and regional borders implying that internal and cross regional regulations must be complied with. To protect customs’ data, European enterprises must comply with the EU data privacy regulation (general data protection regulation - GDPR) and each member state’s data protection laws. An example of non-compliance with GDPR is Facebook, it is accused for breaching subscriber trust. Compliance verification is thus essential to deploy and implement collaborative business process systems. It ensures that processes are checked for conformance to compliance requirements throughout their life cycle. In this paper we take a proactive approach aiming to discuss the need for design time preventative compliance verification as opposed to after effect runtime detective approach. We use a real-world case to show how compliance needs to be analyzed and show the benefits of applying compliance check at the process design stag

Collaborative Systems Thinking Research: Exploring Systems Thinking within Teams

This paper describes ongoing research that seeks to develop an empirical basis for collaborative systems thinking, defined as “an emergent behavior of teams resulting from the interactions of team members and utilizing a variety of thinking styles, design processes, tools, and communication media to consider system attributes, interrelationships, context and dynamics towards executing systems design”. This type of thinking is critically important to addressing engineering systems challenges, and the research seeks to inform and enable effective systems engineering practice in contemporary engineering enterprises. Focusing on the aerospace domain, collaborative systems thinking is examined through the alignment of enterprise culture and standard technical processes. This paper draws on a variety of literature to compose a definition of collaborative systems thinking and propose a research agenda going forward