Synchronous communication technologies for language learning: Promise and challenges in research and pedagogy

We propose a definition of synchronous communication based on joint attention, noting that in certain mediated communication settings joint attention is a matter of perception rather than determinable fact. The most salient properties of synchronous computer-mediated communication (SCMC) are real-time pressure to communicate and a greater degree of social presence relative to asynchronous communication. These properties underlie the benefits and challenges of SCMC for language learning, which we discuss under three headings: (1) SCMC as learning tool; (2) SCMC as target competence; and (3) SCMC as setting for learner dialogue, intracultural and intercultural. We survey research themes in SCMC and preview the contributions of the Special Issue. Finally, we identify questions for future research

Integrating content-based language learning and intercultural learning online: An international eGrops collaboration

Learning language through content in the tertiary context presents a challenge in that language teachers, particularly in EAP/ESP contexts, are not necessarily experts in their students’ speciality subject areas, while subject experts might lack language teaching methodology. Furthermore, intercultural awareness, a key qualification in today’s global work environment, tends to take a back seat in a content-based approach. This paper reports on a didactic concept which integrates subject-based language learning with intercultural experience through online collaboration in an international eGroups set-up. The creation of a collaborative learning space aimed to bring together learners from different cultural contexts (New Zealand and Germany) and with different target languages (German and English) towards shared learning outcomes. Data from student interactions will help illustrate to what extent the eGroups model promoted interactive, communicative and intercultural competence through content-related bilingual collaboration

Promoting learner autonomy through multiliteracy skills development in cross-institutional exchanges

This contribution presents findings from two empirical case studies, which followed a task-based telecollaborative learning format. Participants included student teacher trainees, tutors, and language learners from colleges/universities in Germany, Poland, the United Kingdom, and the United States. The projects aimed at promoting learner autonomy through awareness raising of modes and meaning-making online and multiliteracy skills development based on hands-on analysis of web resources and social networking tools. It was hoped that this awareness would foster the teachers' own autonomy in virtual learning environments and enable them to design tasks which—in turn—would promote learner autonomy as understood by Palfreyman (2006): the informed use of a range of interacting resources in context. We argue that this awareness is reflected in enhanced multimodal communicative competence, i.e., “the ability to understand the combined potential of various modes for making meaning” (Royce, 2002, p. 92), and multiliteracy, with the latter allowing teachers and learners to realize the potential of blended and online only settings for language acquisition purposes. Ideally then, while becoming gradually more versed in multimodality and multiliteracy, learners can also take over more control and self-direct their own learning when working online (Benson, 2001) which are also characteristics of autonomy

Promoting international cultural and academic collaborative communication through technologies of open course ware

In the diverse cultures of an increasingly transnational world where\ud academic literacy in English or Englishes is required for advancement in\ud universities, communication technologies play critical roles. This paper integrates\ud scholars from diverse cultures through online technology which allows for\ud participants from several universities to develop their awareness of diverse\ud cultures and academic English across disciplines. This research addresses the issue\ud of how online collaboration among scholars can develop their technological,\ud cultural and academic literacies which are essential to their academic progress. By\ud creating electronic discussion forums that include scholars from universities\ud worldwide it is possible to engage in transcultural dialogue regarding how diverse\ud cultures view technology as a means to advance academic and cultural literacy.\ud Through combining the wealth of academic Open Course Ware (OCW) through\ud the consortium and linkages with international universities it is possible to create\ud credit courses for students in each of their home universities thereby overcoming\ud the major limitation of OCW by providing access to credit for OCW courses

The long and winding road ...

The long and winding road is a metaphor for a journey, often used to describe life journeys and the challenges encountered. The metaphor was used for the title of my keynote to refer both to the journey towards the current position of virtual exchange in education policy \u2013 but also the long road ahead. This paper aims to explore the emergence of virtual exchange in educational policy and how it has been adopted by non-profit organisations, educational institutions, and policy makers to address geo- and socio-political tensions. Though still a relatively new field, in recent years there have been some important developments in terms of policy statements and public investments in virtual exchange. The paper starts by looking at the current state-of-the-art in terms of virtual exchange in education policy and initiatives in Europe. Then, using an approach based on \u2018episode studies\u2019 from the policy literature, the paper explores the main virtual exchange schemes and initiatives that have drawn the attention of European policy makers. The paper closes by looking at some of the lessons we have learnt from research on the practice of virtual exchange, and how this can inform us as we face the long road ahead of us. The focus of this paper is on the European context not because I assume it to be the most important or influential, but rather because it is the one I know best, since it is the context in which I have been workin

Telecollaboration in the foreign language classroom : A review of its origins and its application to language teaching practice

This volume looks at the application of pedagogically-structured online collaborative learning initiatives between groups of learners in different geographical locations. This type of exchange is commonly known in foreign language education as telecollaborative learning. Specifically, the chapters in this book outline language learning projects, designed and carried out by primary and secondary teachers, working telecollaboratively with partners from around the globe. The projects can serve as inspiring models for other teachers who are interesting in innovating their teaching practices, especially as these teachers very openly describe the challenges they faced and how they overcame them, as well as the many rewarding outcomes they (and their students) derived from the experiences. The authors/teachers are also very generous in sharing materials they have designed for their telecollaborative projects and even offer tips on how to avoid some of the possible pitfalls that they themselves encountered

A Telecollaboration Project on Giving Online Peer Feedback: Implementing a Multilateral Virtual Exchange during a Pandemic

Telecollaboration, also called virtual exchange or online intercultural exchange, is a form of collaborative learning whereby language learners in different locations engage in computer-mediated communication to complete tasks online. There is ample evidence that telecollaboration promotes the acquisition of language skills, intercultural competence, and digital literacies. Challenges faced implementing virtual exchanges include differences in time zones, learning objectives, academic calendars, and cultural attitudes. The present article describes a case of a multilateral telecollaboration project based on the facilitated dialogue model involving four institutions-two in Europe and two in the United States-that was designed to prepare students for the experience of giving online peer feedback on collaborative writing assignments. Our initial goal was to explore the challenges students would face and the benefits they would receive from a complex telecollaboration project involving multiple institutions and two task sequences: 1) input and reflection on giving and receiving peer feedback, 2) completion of the collaborative writing task to be peer reviewed. However, new challenges and opportunities emerged after the switch to emergency e-learning and remote teaching during the Covid-19 pandemic. Relying upon multiple data sources-including correspondence, observations, class discussions, surveys, reflective writing, and information stored in virtual learning environments-our methods of data collection involved convenience sampling, while data analysis was predominantly descriptive. Our results demonstrate that even during a global pandemic, students and instructors face similar logistical challenges and reap similar benefits as has been reported in the literature. Yet our experience also reveals the resiliency of telecollaboration in the face of extreme disruption as well as the potential to exploit virtual exchange to develop learning strategies-such as methods for giving and receiving peer feedback-and meta-awareness of how language is used in the real-world-such as the implications of English as a lingua franca

The practices and challenges of telecollaboration in higher education in Europe

Telecollaboration is an area of CALL research and practice which has developed considerably in the last twenty years. Many research studies have been carried out and important findings have been made, but there has not yet been a large scale survey to try and \u2018map\u2019 the state of the art in telecollaboration practice. Most studies focus on single telecollaboration projects and look at the project design, learning outcomes and difficulties teachers and researchers have encountered in that particular project. This paper reports on a survey which sought to explore current practices and attitudes towards telecollaboration across European universities and to identify barriers that practitioners encounter. The survey was completed in full by a total of 210 university language teachers in 23 different European countries and 131 students. The picture we found presents a broad spectrum of practices. Despite an overwhelmingly positive attitude towards telecollaboration, findings also provide large-scale confirmation of some of the problems identified in small-scale studies, such as organizational difficulties, lack of time, limited technical support and great uncertainty regarding issues students should address in their exchanges. The paper concludes with some recommendations as to how to meet these challenges and how telecollaboration practice could become mainstreamed in higher education