Information management in work organization domain in network organizations

Tese de mestrado. Engenharia Electrotécnica e de Computadores. Faculdade de Engenharia. Universidade do Porto. 200

Improving Business Performance Through The Integration Of Human Factors Engineering Into Organizations Using A Systems Engineeri

Most organizations today understand the valuable contribution employees as people (rather than simply bodies) provide to their overall performance. Although efforts are made to make the most of the human in organizations, there is still much room for improvement. Focus in the reduction of employee injuries such as cumulative trauma disorders rose in the 80 s. Attempts at increasing performance by addressing employee satisfaction through various methods have also been ongoing for several years now. Knowledge Management is one of the most recent attempts at controlling and making the best use of employees knowledge. All of these efforts and more towards that same goal of making the most of people s performance at work are encompassed within the domain of the Human Factors Engineering/Ergonomics field. HFE/E provides still untapped potential for organizational performance as the human and its optimal performance are the reason for this discipline s being. Although Human Factors programs have been generated and implemented, there is still the need for a method to help organizations fully integrate this discipline into the enterprise as a whole. The purpose of this research is to develop a method to help organizations integrate HFE/E into it business processes. This research begun with a review of the ways in which the HFE/E discipline is currently used by organizations. The need and desire to integrate HFE/E into organizations was identified, and a method to accomplish this integration was conceptualized. This method consisted on the generation of two domain-specific ontologies (a Human Factors Engineering/Ergonomics ontology, and a Business ontology), and mapping the two creating a concept map that can be used to integrate HFE/E into businesses. The HFE/E ontology was built by generating two concept maps that were merged and then joined with a HFE/E discipline taxonomy. A total of four concept maps, two ontologies and a taxonomy were created, all of which are contributions to the HFE/E, and the business- and management-related fields

Competence assessment in higher education: A dynamic approach

Advances in the implementation of the European Higher Education Area have had a great impact on university environment and the process of design, evaluation, and implementation of new curricula. Identifying competence levels among students can help course organizers to improve both academic content and teaching/learning processes. The present study addresses this issue by examining the implementation of an Internet-based competency assessment tool. We analyze the status and evolution of soft skills among students on the Official Masters program Creating and Managing Innovative Technology-Based Companies at the University of Barcelona, using a tool known as Tricuspoid, specifically designed for evaluating entrepreneurial competences. The results show that the tool, first, enables students to identify their strong and weak points and to develop personal strategies for improvement; second, provides teachers with additional information about the effects of their input on student competences; and third, supplies useful information for quality management of the Master's programs, because it can detect trends in the training needs of new students and help to enhance content accordingly, and therefore match the design of the academic program to the requirements of labor market

Light-weight ontologies for scrutable user modelling

This thesis is concerned with the ways light-weight ontologies can support scrutability for large user models and the user modelling process. It explores the role that light-weight ontologies can play, and how they can be exploited, for the purpose of creating and maintaining large, scrutable user models consisting of hundreds of components. We address problems in four key areas: ontology creation, metadata annotation, creation and maintenance of large user models, and user model visualisation, with a goal to provide a simple and adaptable approach that maintains scrutability. Each of these key areas presents a number of challenges that we address. Our solution is the development of a toolkit, LOSUM, which consists of a number of tools to support the user modelling process. It incorporates light-weight ontologies to fulfill a number of roles: aiding in metadata creation, providing structure for large user model visualisation, and as a means to reason across granularities in the user model. In conjunction with this, LOSUM also features a novel visualisation tool, SIV, which performs a dual role of ontology and user model visualisation, supporting the process of ontology creation, metadata annotation, and user model visualisation. We evaluated our approach at each stage with small user studies, and conducted a large scale integrative evaluation of these approaches together in an authentic learning context with 114 students, of whom 77 had exposure to their learner models through SIV. The results showed that students could use the interface and understand the process of user model construction. The flexibility and adaptability of the toolkit has also been demonstrated in its deployment in several other application areas

Situation Representation and Awareness for Rescue Operations

International audienceDuring rescue operations, being aware of the situation is very critical for rescuers and decision-makers to reduce the impacts. This work aims to support situation awareness amongst actors participating in rescue operations by adopting an ontology-based approach. An application ontology is proposed based on existing related ontologies and operational expertise collection. It will help to ensure common situation representation and understanding between different actors. After that, a knowledge-based system will be developed and integrated in actors' environment to support decision-making. Our preliminary results are shown in this paper

A Surgical Virtual Learning Environment

A computer based Virtual Learning Environment is proposed for training and evaluating novice surgeons. Although this Virtual Learning Environments is thought to be useful in other learning situations as well, especially where knowledge of different complex procedures and the ability to correctly assess a complex situation is critical, in this project we specifically focus on vascular surgery. This environment will be developed as part of the DIME project (Distributed Interactive Medical Exploratory). We are building this Virtual Learning Environment using a new navigational metaphor, which affords modeling the learning process, rather than focusing solely on modeling the operating room. This 'navigational metaphor' can be thought of as an semi-threedimensional interface to a database containing multimedia fragments and expert annotations of the knowledge domain under study

Pattern-based design applied to cultural heritage knowledge graphs

Ontology Design Patterns (ODPs) have become an established and recognised practice for guaranteeing good quality ontology engineering. There are several ODP repositories where ODPs are shared as well as ontology design methodologies recommending their reuse. Performing rigorous testing is recommended as well for supporting ontology maintenance and validating the resulting resource against its motivating requirements. Nevertheless, it is less than straightforward to find guidelines on how to apply such methodologies for developing domain-specific knowledge graphs. ArCo is the knowledge graph of Italian Cultural Heritage and has been developed by using eXtreme Design (XD), an ODP- and test-driven methodology. During its development, XD has been adapted to the need of the CH domain e.g. gathering requirements from an open, diverse community of consumers, a new ODP has been defined and many have been specialised to address specific CH requirements. This paper presents ArCo and describes how to apply XD to the development and validation of a CH knowledge graph, also detailing the (intellectual) process implemented for matching the encountered modelling problems to ODPs. Relevant contributions also include a novel web tool for supporting unit-testing of knowledge graphs, a rigorous evaluation of ArCo, and a discussion of methodological lessons learned during ArCo development

On the Mental Workload Assessment of Uplift Mapping Representations in Linked Data

Self-reporting procedures have been largely employed in literature to measure the mental workload experienced by users when executing a specific task. This research proposes the adoption of these mental workload assessment techniques to the task of creating uplift mappings in Linked Data. A user study has been performed to compare the mental workload of “manually” creating such mappings, using a formal mapping language and a text editor, to the use of a visual representation, based on the block metaphor, that generate these mappings. Two subjective mental workload instruments, namely the NASA Task Load Index and the Workload Profile, were applied in this study. Preliminary results show the reliability of these instruments in measuring the perceived mental workload for the task of creating uplift mappings. Results also indicate that participants using the visual representation achieved smaller and more consistent scores of mental workload

Knowledge Cartography: Software tools and mapping techniques

Knowledge Cartography is the discipline of mapping intellectual landscapes.The focus of this book is on the process by which manually crafting interactive, hypertextual maps clarifies one’s own understanding, as well as communicating it.The authors see mapping software as a set of visual tools for reading and writing in a networked age. In an information ocean, the primary challenge is to find meaningful patterns around which we can weave plausible narratives. Maps of concepts, discussions and arguments make the connections between ideas tangible and disputable. With 17 chapters from the leading researchers and practitioners, the reader will find the current state–of-the-art in the field. Part 1 focuses on educational applications in schools and universities, before Part 2 turns to applications in professional communitie

A framework to maximise the communicative power of knowledge visualisations

Knowledge visualisation, in the field of information systems, is both a process and a product, informed by the closely aligned fields of information visualisation and knowledg management. Knowledge visualisation has untapped potential within the purview of knowledge communication. Even so, knowledge visualisations are infrequently deployed due to a lack of evidence-based guidance. To improve this situation, we carried out a systematic literature review to derive a number of “lenses” that can be used to reveal the essential perspectives to feed into the visualisation production process.We propose a conceptual framework which incorporates these lenses to guide producers of knowledge visualisations. This framework uses the different lenses to reveal critical perspectives that need to be considered during the design process. We conclude by demonstrating how this framework could be used to produce an effective knowledge visualisation