Towards Autonomic Service Provisioning Systems

This paper discusses our experience in building SPIRE, an autonomic system for service provision. The architecture consists of a set of hosted Web Services subject to QoS constraints, and a certain number of servers used to run session-based traffic. Customers pay for having their jobs run, but require in turn certain quality guarantees: there are different SLAs specifying charges for running jobs and penalties for failing to meet promised performance metrics. The system is driven by an utility function, aiming at optimizing the average earned revenue per unit time. Demand and performance statistics are collected, while traffic parameters are estimated in order to make dynamic decisions concerning server allocation and admission control. Different utility functions are introduced and a number of experiments aiming at testing their performance are discussed. Results show that revenues can be dramatically improved by imposing suitable conditions for accepting incoming traffic; the proposed system performs well under different traffic settings, and it successfully adapts to changes in the operating environment.Comment: 11 pages, 9 Figures, http://www.wipo.int/pctdb/en/wo.jsp?WO=201002636

An adaptive admission control and load balancing algorithm for a QoS-aware Web system

The main objective of this thesis focuses on the design of an adaptive algorithm for admission control and content-aware load balancing for Web traffic. In order to set the context of this work, several reviews are included to introduce the reader in the background concepts of Web load balancing, admission control and the Internet traffic characteristics that may affect the good performance of a Web site. The admission control and load balancing algorithm described in this thesis manages the distribution of traffic to a Web cluster based on QoS requirements. The goal of the proposed scheduling algorithm is to avoid situations in which the system provides a lower performance than desired due to servers' congestion. This is achieved through the implementation of forecasting calculations. Obviously, the increase of the computational cost of the algorithm results in some overhead. This is the reason for designing an adaptive time slot scheduling that sets the execution times of the algorithm depending on the burstiness that is arriving to the system. Therefore, the predictive scheduling algorithm proposed includes an adaptive overhead control. Once defined the scheduling of the algorithm, we design the admission control module based on throughput predictions. The results obtained by several throughput predictors are compared and one of them is selected to be included in our algorithm. The utilisation level that the Web servers will have in the near future is also forecasted and reserved for each service depending on the Service Level Agreement (SLA). Our load balancing strategy is based on a classical policy. Hence, a comparison of several classical load balancing policies is also included in order to know which of them better fits our algorithm. A simulation model has been designed to obtain the results presented in this thesis

Performance-oriented Cloud Provisioning: Taxonomy and Survey

Cloud computing is being viewed as the technology of today and the future. Through this paradigm, the customers gain access to shared computing resources located in remote data centers that are hosted by cloud providers (CP). This technology allows for provisioning of various resources such as virtual machines (VM), physical machines, processors, memory, network, storage and software as per the needs of customers. Application providers (AP), who are customers of the CP, deploy applications on the cloud infrastructure and then these applications are used by the end-users. To meet the fluctuating application workload demands, dynamic provisioning is essential and this article provides a detailed literature survey of dynamic provisioning within cloud systems with focus on application performance. The well-known types of provisioning and the associated problems are clearly and pictorially explained and the provisioning terminology is clarified. A very detailed and general cloud provisioning classification is presented, which views provisioning from different perspectives, aiding in understanding the process inside-out. Cloud dynamic provisioning is explained by considering resources, stakeholders, techniques, technologies, algorithms, problems, goals and more.Comment: 14 pages, 3 figures, 3 table

Revenue maximization problems in commercial data centers

PhD ThesisAs IT systems are becoming more important everyday, one of the main concerns is that users may face major problems and eventually incur major costs if computing systems do not meet the expected performance requirements: customers expect reliability and performance guarantees, while underperforming systems loose revenues. Even with the adoption of data centers as the hub of IT organizations and provider of business efficiencies the problems are not over because it is extremely difficult for service providers to meet the promised performance guarantees in the face of unpredictable demand. One possible approach is the adoption of Service Level Agreements (SLAs), contracts that specify a level of performance that must be met and compensations in case of failure. In this thesis I will address some of the performance problems arising when IT companies sell the service of running ‘jobs’ subject to Quality of Service (QoS) constraints. In particular, the aim is to improve the efficiency of service provisioning systems by allowing them to adapt to changing demand conditions. First, I will define the problem in terms of an utility function to maximize. Two different models are analyzed, one for single jobs and the other useful to deal with session-based traffic. Then, I will introduce an autonomic model for service provision. The architecture consists of a set of hosted applications that share a certain number of servers. The system collects demand and performance statistics and estimates traffic parameters. These estimates are used by management policies which implement dynamic resource allocation and admission algorithms. Results from a number of experiments show that the performance of these heuristics is close to optimal.QoSP (Quality of Service Provisioning)British Teleco

Autonomic management of virtualized resources in cloud computing

The last five years have witnessed a rapid growth of cloud computing in business, governmental and educational IT deployment. The success of cloud services depends critically on the effective management of virtualized resources. A key requirement of cloud management is the ability to dynamically match resource allocations to actual demands, To this end, we aim to design and implement a cloud resource management mechanism that manages underlying complexity, automates resource provisioning and controls client-perceived quality of service (QoS) while still achieving resource efficiency. The design of an automatic resource management centers on two questions: when to adjust resource allocations and how much to adjust. In a cloud, applications have different definitions on capacity and cloud dynamics makes it difficult to determine a static resource to performance relationship. In this dissertation, we have proposed a generic metric that measures application capacity, designed model-independent and adaptive approaches to manage resources and built a cloud management system scalable to a cluster of machines. To understand web system capacity, we propose to use a metric of productivity index (PI), which is defined as the ratio of yield to cost, to measure the system processing capability online. PI is a generic concept that can be applied to different levels to monitor system progress in order to identify if more capacity is needed. We applied the concept of PI to the problem of overload prevention in multi-tier websites. The overload predictor built on the PI metric shows more accurate and responsive overload prevention compared to conventional approaches. To address the issue of the lack of accurate server model, we propose a model-independent fuzzy control based approach for CPU allocation. For adaptive and stable control performance, we embed the controller with self-tuning output amplification and flexible rule selection. Finally, we build a QoS provisioning framework that supports multi-objective QoS control and service differentiation. Experiments on a virtual cluster with two service classes show the effectiveness of our approach in both performance and power control. To address the problems of complex interplay between resources and process delays in fine-grained multi-resource allocation, we consider capacity management as a decision-making problem and employ reinforcement learning (RL) to optimize the process. The optimization depends on the trial-and-error interactions with the cloud system. In order to improve the initial management performance, we propose a model-based RL algorithm. The neural network based environment model, which is learned from previous management history, generates simulated resource allocations for the RL agent. Experiment results on heterogeneous applications show that our approach makes efficient use of limited interactions and find near optimal resource configurations within 7 steps. Finally, we present a distributed reinforcement learning approach to the cluster-wide cloud resource management. We decompose the cluster-wide resource allocation problem into sub-problems concerning individual VM resource configurations. The cluster-wide allocation is optimized if individual VMs meet their SLA with a high resource utilization. For scalability, we develop an efficient reinforcement learning approach with continuous state space. For adaptability, we use VM low-level runtime statistics to accommodate workload dynamics. Prototyped in a iBalloon system, the distributed learning approach successfully manages 128 VMs on a 16-node close correlated cluster

Measuring and Managing Answer Quality for Online Data-Intensive Services

Online data-intensive services parallelize query execution across distributed software components. Interactive response time is a priority, so online query executions return answers without waiting for slow running components to finish. However, data from these slow components could lead to better answers. We propose Ubora, an approach to measure the effect of slow running components on the quality of answers. Ubora randomly samples online queries and executes them twice. The first execution elides data from slow components and provides fast online answers; the second execution waits for all components to complete. Ubora uses memoization to speed up mature executions by replaying network messages exchanged between components. Our systems-level implementation works for a wide range of platforms, including Hadoop/Yarn, Apache Lucene, the EasyRec Recommendation Engine, and the OpenEphyra question answering system. Ubora computes answer quality much faster than competing approaches that do not use memoization. With Ubora, we show that answer quality can and should be used to guide online admission control. Our adaptive controller processed 37% more queries than a competing controller guided by the rate of timeouts.Comment: Technical Repor

Building Robust E-learning Software Systems Using Web Technologies

Building a robust e-learning software platform represents a major challenge for both the project manager and the development team. Since functionalities of these software systems improves and grows by the day, several aspects must be taken into consideration – e.g. workflows, use-casesor alternative scenarios – in order to create a well standardized and fully functional integrated learning management system. The paper will focus on a model of implementation for an e-learning software system, analyzing its features, its functional mechanisms as well as exemplifying an implementation algorithm. A list of some of the mostly used web technologies (both server-side and client-side) will be analyzed and a discussion over major security leaks of web applicationswill also be put in discussion.E-learning, E-testing, Web Technology, Software System, Web Platform

Quality of service differentiation for multimedia delivery in wireless LANs

Delivering multimedia content to heterogeneous devices over a variable networking environment while maintaining high quality levels involves many technical challenges. The research reported in this thesis presents a solution for Quality of Service (QoS)-based service differentiation when delivering multimedia content over the wireless LANs. This thesis has three major contributions outlined below: 1. A Model-based Bandwidth Estimation algorithm (MBE), which estimates the available bandwidth based on novel TCP and UDP throughput models over IEEE 802.11 WLANs. MBE has been modelled, implemented, and tested through simulations and real life testing. In comparison with other bandwidth estimation techniques, MBE shows better performance in terms of error rate, overhead, and loss. 2. An intelligent Prioritized Adaptive Scheme (iPAS), which provides QoS service differentiation for multimedia delivery in wireless networks. iPAS assigns dynamic priorities to various streams and determines their bandwidth share by employing a probabilistic approach-which makes use of stereotypes. The total bandwidth to be allocated is estimated using MBE. The priority level of individual stream is variable and dependent on stream-related characteristics and delivery QoS parameters. iPAS can be deployed seamlessly over the original IEEE 802.11 protocols and can be included in the IEEE 802.21 framework in order to optimize the control signal communication. iPAS has been modelled, implemented, and evaluated via simulations. The results demonstrate that iPAS achieves better performance than the equal channel access mechanism over IEEE 802.11 DCF and a service differentiation scheme on top of IEEE 802.11e EDCA, in terms of fairness, throughput, delay, loss, and estimated PSNR. Additionally, both objective and subjective video quality assessment have been performed using a prototype system. 3. A QoS-based Downlink/Uplink Fairness Scheme, which uses the stereotypes-based structure to balance the QoS parameters (i.e. throughput, delay, and loss) between downlink and uplink VoIP traffic. The proposed scheme has been modelled and tested through simulations. The results show that, in comparison with other downlink/uplink fairness-oriented solutions, the proposed scheme performs better in terms of VoIP capacity and fairness level between downlink and uplink traffic