Positioning of a new carrier in the corporate data line market.

by Ling Wai Chee, Sarah, Mak Wai Kwan, Max.Thesis (M.B.A.)--Chinese University of Hong Kong, 1995.Includes bibliographical references (leaves 83-86).ABSTRACT --- p.iiTABLE OF CONTENTS --- p.vLIST OF TABLES --- p.viiiACKNOWLEDGMENTS --- p.ixChapterChapter I. --- INTRODUCTION --- p.1The Liberalization Trend --- p.2Telecommunications Liberalization in Hong Kong --- p.3Liberalization of Customer Premises Equipment in the 1980s --- p.3Liberalization of Special Telecommunications Services --- p.4Liberalization of Local Fixed Telecommunications Market --- p.4Liberalization of International Telecommunications Market --- p.5Liberalization of Telecommunications between HK and PRC --- p.7Research Objectives --- p.7Chapter II. --- METHODOLOGY --- p.10Methodology Overview --- p.10In-Depth Interview --- p.10Survey --- p.12Data Analysis --- p.15Interpretation and Strategic Implications --- p.16Chapter III. --- THE HK TELECOMMUNICATIONS MARKET AND SERVICES --- p.17Market Overview --- p.17Telephone Services --- p.18Data Line Services --- p.18Value-added Services --- p.19Electronic Data Interchange --- p.19Video-On-Demand --- p.20Wireless Telecommunications Services --- p.21Mobile Phone Services --- p.22Paging Services --- p.23Mobile Data --- p.24International Services --- p.24Chapter IV. --- THE TELECOMMUNICATION MARKET PLAYERS --- p.27Local Carriers in Hong Kong --- p.27New T&T (Wharf Group) --- p.28New World Telephone (New World Group) --- p.30Hutchison Communication (Hutchison Group) --- p.31The Incumbent - Hongkong Telecom --- p.32Chapter V. --- FINDINGS - EXPLORATORY RESEARCH FACTORS FOR SELECTING A TELECOMMUNICATIONS CARRIER --- p.34Price --- p.34Geographic Coverage --- p.35Service Reliability --- p.36Maintenance Service --- p.37Sales and Pre-sales Service --- p.39Comprehensiveness of Service Offerings --- p.39Single Carrier --- p.40Telephone Service --- p.41Business Flexibility --- p.41Future Direction for Advanced Services --- p.42Chapter VI. --- FINDINGS - DESCRIPTIVE RESEARCH --- p.43Questionnaire Design --- p.43Questionnaire Responses --- p.44General Observation --- p.44Chapter VII. --- STRATEGIC IMPLICATIONS --- p.52Implications for Market Positioning --- p.52Positioning Alternatives --- p.52Positioning for Specific Factors --- p.53Positioning for Service Reliability --- p.54Positioning for Good Maintenance Service --- p.57Positioning for Good Sales and Pre-sales Service --- p.61Positioning for Comprehensive Geographic Coverage --- p.64Positioning for Comprehensive Service Offerings --- p.68Summary of Positioning for Specific Factors --- p.73Positioning for Specific Market Segments --- p.74Chapter VIII. --- LIMITATIONS --- p.76APPENDIX --- p.78BIBLIOGRAPHY --- p.8

Internet access standards: dissemination of the Integrated Services Digital Network in Spain, 1984-2005

This article aims to narrate the birth and evolution of the Integrated Services Digital Network (ISDN) in Spain with an essentially descriptive methodology, from an interdisciplinary perspective and from varied sources. The study aims to investigate the forms of the transition from a conceptual or engineering phase to the market in a standard of Internet access and, at the same time, in the different patterns of technological innovation and the factors that motivate them. It tries to verify if the own nature of the techniques, the degree of diffusion of the previous technologies, the technological level -digitalization- and the structure of market of the telecommunications — continued existence of the monopoly of the historical operator National Telephone Company of Spain — had a significant impact on the inequality of penetration with respect to other countries. The research authorizes to conclude that a very heterogeneous combination of factors caused that leading countries in the diffusion of a technology did not achieve that leading role in the diffusion of other technologies

NASA and the challenge of ISDN: The role of satellites in an ISDN world

To understand what role satellites may play in Integrated Services Digital Network (ISDN), it is necessary to understand the concept of ISDN, including key organizations involved, the current status of key standards recommendations, and domestic and international progress implementation of ISDN. Each of these areas are explained. A summary of the technical performance criteria for ISDN, current standards for satellites in ISDN, key players in the ISDN environment, and what steps can be taken to encourage application of satellites in ISDN are also covered

Germany\u27s New Telecommincation Law

This article is a critical, comparative introduction to West Germany\u27s new telecommunication law that suggests solutions to some of the problems the new law creates but does not address. Government regulations both at the national and international levels, however, often lag behind, are often sorely outdated, and frequently hamper attempts to modernize. When the regulations are current, they tend to be episodic, seemingly more designed to defuse existing trade crises than to anticipate and avoid them. However, constructive governmental regulation of telecommunications at the national level is stirring. It is beginning to look as though telecommunication at the national level may become an exception to the general pattern of crises defusion regulation, even though some telecommunication changes seem to have been motivated by the most provincial notions of national self-interest. International governmental agreement and regulation aimed at generally developing and maintaining an open, stable, fair and vigorous international telecommunication order remain to be created

Hong Kong's competitive position in the Asia/Pacific region: perspective of multi-national corporations' telecommunication needs.

by Johnathan, Wong Ho-Man, Sin Wai-Kit.Thesis (M.B.A.)--Chinese University of Hong Kong, 1992.Includes bibliographical references (leaves 79-83).ABSTRACT --- p.iiLIST OF TABLES --- p.viiiPREFACE --- p.ixCHAPTERChapter I. --- INTRODUCTION --- p.1Importance of MNCs --- p.1MNCs' Regional Headquarters Location Decisions --- p.2Business/Technology Trends and Telecommunications --- p.3Trends in the Telecommunications Industry --- p.5The Asia Pacific Era and Telecommunications --- p.6Competition with Telecommunications --- p.6Research Questions --- p.7Organization of This Paper --- p.7Chapter II. --- METHODOLOGY --- p.9Setting the Scene --- p.9Literature Review --- p.10Personal Interviews --- p.11Chapter III. --- REGIONAL HEADQUARTERS LOCATION DECISION OF MNCS --- p.16Functions of a Regional Headquarters --- p.16Profile of MNCs' Regional Headquarters in Hong Kong and Singapore --- p.17Factors in the Regional Headquarters Location Decision --- p.18Comparative Advantages of Hong Kong and Singapore --- p.20Common Strengths --- p.20Common Weaknesses --- p.21Unique Attractions and Operation Relocation Patterns --- p.21Administrative Headquarters vs Telecommunications Hub --- p.22Summary --- p.24Chapter IV. --- TELECOMMUNICATIONS NEEDS OF MNCS --- p.25General Observations --- p.25Role of Telecommunications --- p.27Applications and Use of Telecommunications Services --- p.28"Issues in Telecom Planning, Implementation, and Management" --- p.31Quality in Delivery of Telecommunications Services --- p.31Quality in Customer Service --- p.31Basic Needs --- p.32Provision of Value-Added Professional Services --- p.32One-Stop Shopping and Support --- p.33Flexibility --- p.33Availability --- p.33Capacity --- p.34Other Issues --- p.34Summary --- p.34Chapter V. --- TELECOMMUNICATIONS INFRASTRUCTURES/DEVELOPMENTS --- p.36Country Status Review --- p.36Japan --- p.37Australia --- p.37South Korea --- p.38Singapore --- p.38Hong Kong --- p.39Country Performance as Assessed by MNCs --- p.40Chapter VI. --- LOCAL INFRASTRUCTURE ISSUES --- p.44Time of Changes --- p.44Historical Background --- p.45Liberalization Trend --- p.46HKTI Franchise --- p.46External Pressure --- p.47Newcomers --- p.48Political Issue --- p.48Interview Input --- p.49Second Physical Network --- p.50Deregulated Scenario --- p.50Scheme of Control --- p.52Regulatory Framework --- p.53Chapter VII. --- RECOMMENDATIONS --- p.54Hong Kong Telecom and Hong Kong Telecom International --- p.54"Policy : Market Review, Transparency and Government Initiative" --- p.54Regulatory Bodies --- p.56Chapter VIII. --- CONCLUSION --- p.58Chapter APPENDIX A. --- Telecommunications Infrastructures and Services --- p.61Chapter APPENDIX B. --- List of Interview Subjects --- p.63Chapter APPENDIX C. --- Question Areas for MNC Interviews --- p.66Chapter APPENDIX D. --- Convergence Pattern of Interviewee Referrals --- p.68Chapter APPENDIX E. --- Cover Letter for Interview Request --- p.69Chapter APPENDIX F. --- Heenan's 16 Dimensions in the MNC Survey --- p.70Chapter APPENDIX G. --- Tables --- p.71Chapter APPENDIX H. --- Glossary of Telecommunications Terms --- p.78BIBLIOGRAPHY --- p.7

Pricing Issues in Telecommunications

Over the last quarter century, significant changes have occurred in telecommunications. The breakup of AT&T and a myriad of technological innovations have sounded the death knell for the theory of telecommunications as a natural monopoly, according to Robert W. Crandall of the Brookings Institute. In the following article, Dr. Crandall assesses a variety of pricing issues that must be addressed by regulators, telecommunications firms and consumers in an increasingly competitive telecommunications market

European Law and Regulation of Mobile Net Neutrality

Mobile is a rapidly growing and potentially major element of the future Internet, and its environment cannot be sensibly considered in isolation from fixed networks [2]. A note on terminology: Europe uses the term Mobile Network Operators (MNOs) while the United States uses 'wireless' Internet Service Providers (ISPs) [3]. 'Wireless' is somewhat more open in the United States. In Europe, mobile has always made special pleading for forms of self-regulation, as we will see. The article introduces mobile broadband, then considers net neutrality in the fixed environment including the new laws passed in November 2009 in the European Parliament, before considering the mobile net neutrality debate, the degree of price control regulation exerted on European mobiles and the MNOs' vigorous rear-guard anti-regulation defence. Finally, I look at the effects of this regulatory asymmetry and whether MNO calls for mobile to be treated differently from other ISPs can be justified. I conclude by examining what the effect of price and content control on mobile is likely to be for incentives for fixed ISPs and produce a result that I describe as the 'fixed' strategy