Responsible AI and Analytics for an Ethical and Inclusive Digitized Society

publishedVersio

The Multisided Complexity of Fairness in Recommender Systems

Recommender systems are poised at the interface between stakeholders: for example, job applicants and employers in the case of recommendations of employment listings, or artists and listeners in the case of music recommendation. In such multisided platforms, recommender systems play a key role in enabling discovery of products and information at large scales. However, as they have become more and more pervasive in society, the equitable distribution of their benefits and harms have been increasingly under scrutiny, as is the case with machine learning generally. While recommender systems can exhibit many of the biases encountered in other machine learning settings, the intersection of personalization and multisidedness makes the question of fairness in recommender systems manifest itself quite differently. In this article, we discuss recent work in the area of multisided fairness in recommendation, starting with a brief introduction to core ideas in algorithmic fairness and multistakeholder recommendation. We describe techniques for measuring fairness and algorithmic approaches for enhancing fairness in recommendation outputs. We also discuss feedback and popularity effects that can lead to unfair recommendation outcomes. Finally, we introduce several promising directions for future research in this area

Big data analytics:Computational intelligence techniques and application areas

Big Data has significant impact in developing functional smart cities and supporting modern societies. In this paper, we investigate the importance of Big Data in modern life and economy, and discuss challenges arising from Big Data utilization. Different computational intelligence techniques have been considered as tools for Big Data analytics. We also explore the powerful combination of Big Data and Computational Intelligence (CI) and identify a number of areas, where novel applications in real world smart city problems can be developed by utilizing these powerful tools and techniques. We present a case study for intelligent transportation in the context of a smart city, and a novel data modelling methodology based on a biologically inspired universal generative modelling approach called Hierarchical Spatial-Temporal State Machine (HSTSM). We further discuss various implications of policy, protection, valuation and commercialization related to Big Data, its applications and deployment

Proceedings der 11. Internationalen Tagung Wirtschaftsinformatik (WI2013) - Band 1

The two volumes represent the proceedings of the 11th International Conference on Wirtschaftsinformatik WI2013 (Business Information Systems). They include 118 papers from ten research tracks, a general track and the Student Consortium. The selection of all submissions was subject to a double blind procedure with three reviews for each paper and an overall acceptance rate of 25 percent. The WI2013 was organized at the University of Leipzig between February 27th and March 1st, 2013 and followed the main themes Innovation, Integration and Individualization.:Track 1: Individualization and Consumerization Track 2: Integrated Systems in Manufacturing Industries Track 3: Integrated Systems in Service Industries Track 4: Innovations and Business Models Track 5: Information and Knowledge ManagementDie zweibändigen Tagungsbände zur 11. Internationalen Tagung Wirtschaftsinformatik (WI2013) enthalten 118 Forschungsbeiträge aus zehn thematischen Tracks der Wirtschaftsinformatik, einem General Track sowie einem Student Consortium. Die Selektion der Artikel erfolgte nach einem Double-Blind-Verfahren mit jeweils drei Gutachten und führte zu einer Annahmequote von 25%. Die WI2013 hat vom 27.02. - 01.03.2013 unter den Leitthemen Innovation, Integration und Individualisierung an der Universität Leipzig stattgefunden.:Track 1: Individualization and Consumerization Track 2: Integrated Systems in Manufacturing Industries Track 3: Integrated Systems in Service Industries Track 4: Innovations and Business Models Track 5: Information and Knowledge Managemen

Talking at Cross Purposes? A Computational Analysis of the Debate on Informational Duties in the Digital Services and the Digital Markets Acts

none4siSince the opaqueness of algorithms used for rankings, recommender systems, personalized advertisements, and content moderation on online platforms opens the door to discriminatory and anti-competitive behavior, increasing transparency has become a key objective of EU lawmakers. In the latest Commission proposals, the Digital Markets Act and Digital Services Act, transparency obligations for online intermediaries, platforms and ‘gatekeepers’ figure prominently. This paper investigates whether key concepts of competition law and transparency on digital markets are used in the same way by different stakeholders. Leveraging the power of computational text analysis, we find significant differences in the employment of terms like ‘gatekeepers’, ‘simple’, and ‘precise’ in the position papers that informed the drafting of the two latest Commission proposals. This finding is not only informative for the Commission and legal scholars, it might also affect the effectiveness of transparency duties, for which it is often simply assumed that phrases like ‘precise information’ are understood the same way by those implementing said obligations. Hence, it may explain why they fail so often to reach their goal. We conclude by sketching out how different computational text analysis tools, like topic modeling, sentiment analysis and text similarity, could be combined to provide many helpful insights for both rulemakers and the legal scholarship.Di Porto, Fabiana; Grote, Tatjana; Volpi, Gabriele; Invernizzi, RiccardoDi Porto, Fabiana; Grote, Tatjana; Volpi, Gabriele; Invernizzi, Riccard

Privacy-Preserving Crowdsourcing-Based Recommender Systems for E-Commerce & Health Services

En l’actualitat, els sistemes de recomanació han esdevingut un mecanisme fonamental per proporcionar als usuaris informació útil i filtrada, amb l’objectiu d’optimitzar la presa de decisions, com per exemple, en el camp del comerç electrònic. La quantitat de dades existent a Internet és tan extensa que els usuaris necessiten sistemes automàtics per ajudar-los a distingir entre informació valuosa i soroll. No obstant, sistemes de recomanació com el Filtratge Col·laboratiu tenen diverses limitacions, com ara la manca de resposta i la privadesa. Una part important d'aquesta tesi es dedica al desenvolupament de metodologies per fer front a aquestes limitacions. A més de les aportacions anteriors, en aquesta tesi també ens centrem en el procés d'urbanització que s'està produint a tot el món i en la necessitat de crear ciutats més sostenibles i habitables. En aquest context, ens proposem solucions de salut intel·ligent (s-health) i metodologies eficients de caracterització de canals sense fils, per tal de proporcionar assistència sanitària sostenible en el context de les ciutats intel·ligents.En la actualidad, los sistemas de recomendación se han convertido en una herramienta indispensable para proporcionar a los usuarios información útil y filtrada, con el objetivo de optimizar la toma de decisiones en una gran variedad de contextos. La cantidad de datos existente en Internet es tan extensa que los usuarios necesitan sistemas automáticos para ayudarles a distinguir entre información valiosa y ruido. Sin embargo, sistemas de recomendación como el Filtrado Colaborativo tienen varias limitaciones, tales como la falta de respuesta y la privacidad. Una parte importante de esta tesis se dedica al desarrollo de metodologías para hacer frente a esas limitaciones. Además de las aportaciones anteriores, en esta tesis también nos centramos en el proceso de urbanización que está teniendo lugar en todo el mundo y en la necesidad de crear ciudades más sostenibles y habitables. En este contexto, proponemos soluciones de salud inteligente (s-health) y metodologías eficientes de caracterización de canales inalámbricos, con el fin de proporcionar asistencia sanitaria sostenible en el contexto de las ciudades inteligentes.Our society lives an age where the eagerness for information has resulted in problems such as infobesity, especially after the arrival of Web 2.0. In this context, automatic systems such as recommenders are increasing their relevance, since they help to distinguish noise from useful information. However, recommender systems such as Collaborative Filtering have several limitations such as non-response and privacy. An important part of this thesis is devoted to the development of methodologies to cope with these limitations. In addition to the previously stated research topics, in this dissertation we also focus in the worldwide process of urbanisation that is taking place and the need for more sustainable and liveable cities. In this context, we focus on smart health solutions and efficient wireless channel characterisation methodologies, in order to provide sustainable healthcare in the context of smart cities

Quality Indicators for Learning Analytics

This article proposes a framework of quality indicators for learning analytics that aims to standardise the evaluation of learning analytics tools and to provide a mean to capture evidence for the impact of learning analytics on educational practices in a standardised manner. The criteria of the framework and its quality indicators are based on the results of a Group Concept Mapping study conducted with experts from the field of learning analytics. The outcomes of this study are further extended with findings from a focused literature review

Simulating social relations in multi-agent systems

Open distributed systems are comprised of a large number of heterogeneous nodes with disparate requirements and objectives, a number of which may not conform to the system specification. This thesis argues that activity in such systems can be regulated by using distributed mechanisms inspired by social science theories regarding similarity /kinship, trust, reputation, recommendation and economics. This makes it possible to create scalable and robust agent societies which can adapt to overcome structural impediments and provide inherent defence against malicious and incompetent action, without detriment to system functionality and performance. In particular this thesis describes: • an agent based simulation and animation platform (PreSage), which offers the agent developer and society designer a suite of powerful tools for creating, simulating and visualising agent societies from both a local and global perspective. • a social information dissemination system (SID) based on principles of self organisation which personalises recommendation and directs information dissemination. • a computational socio-cognitive and economic framework (CScEF) which integrates and extends socio-cognitive theories of trust, reputation and recommendation with basic economic theory. • results from two simulation studies investigating the performance of SID and the CScEF. The results show the production of a generic, reusable and scalable platform for developing and animating agent societies, and its contribution to the community as an open source tool. Secondly specific results, regarding the application of SID and CScEF, show that revealing outcomes of using socio-technical mechanisms to condition agent interactions can be demonstrated and identified by using Presage.Open Acces

Designing Exploratory Search Systems that Stimulate Memory and Reduce Cognitive Load

From music fans finding new songs in a genre, graphic designers brainstorming ways to depict a message, and journalists scrutinizing documents for angles, people often conduct exploratory searches to understand complex topics. In contrast to traditional search, which is done to quickly answer simple questions, exploratory search is an iterative learning process that involves understanding an information space in order to find useful pieces of information. Exploratory search is composed of two, closely-related sub-processes: (1) information foraging, choosing sources and collecting information, and (2) sensemaking, organizing this information into a mental framework. Both of these sub-processes are cognitively taxing and heavily rely on our memory. For information foraging, users need to read long, complex resources and recognize useful pieces of information. For sensemaking, as users encounter more information, it becomes harder to relate new information to their current knowledge. The spreading activation theory of memory purports that the information we encounter materializes in our working memory, which spreads activation into our long-term memory, enabling us to recall related semantic information to make sense of newly found information. From this theory, this thesis introduces three strategies for creating organizations that better stimulate memory: (1) constructing overviews that are association networks that mimic our memory's structure, (2) incorporating our prior knowledge in these overviews, and (3) providing concrete information to help us make sense of abstract ideas. This thesis demonstrates how to employ these strategies through three exploratory search systems across three domains: (A) SymbolFinder helps graphic designers explore visual symbols for abstract concepts, (B) TastePaths helps music fans explore artists within a genre, and (C) AngleKindling supports journalists explore story angles for a press release. Through this body of work, I demonstrate that by designing exploratory search systems to stimulate our memory, we can make acquiring and making sense of knowledge less cognitively demanding

Semantic discovery and reuse of business process patterns

Patterns currently play an important role in modern information systems (IS) development and their use has mainly been restricted to the design and implementation phases of the development lifecycle. Given the increasing significance of business modelling in IS development, patterns have the potential of providing a viable solution for promoting reusability of recurrent generalized models in the very early stages of development. As a statement of research-in-progress this paper focuses on business process patterns and proposes an initial methodological framework for the discovery and reuse of business process patterns within the IS development lifecycle. The framework borrows ideas from the domain engineering literature and proposes the use of semantics to drive both the discovery of patterns as well as their reuse