Effects of Victim Gendering and Humanness on People’s Responses to the Physical Abuse of Humanlike Agents

With the deployment of robots in public realms, researchers are seeing more cases of abusive disinhibition towards robots. Because robots embody gendered identities, poor navigation of antisocial dynamics may reinforce or exacerbate gender-based marginalization. Consequently, it is essential for robots to recognize and effectively head off abuse. Given extensions of gendered biases to robotic agents, as well as associations between an agent\u27s human likeness and the experiential capacity attributed to it, we quasi-manipulated the victim\u27s humanness (human vs. robot) and gendering (via the inclusion of stereotypically masculine vs. feminine cues in their presentation) across four video-recorded reproductions of the interaction. Analysis from 422 participants, each of whom watched one of the four videos, indicates that intensity of emotional distress felt by an observer is associated with their gender identification and support for social stratification, along with the victim\u27s gendering—further underscoring the criticality of robots\u27 social intelligence

A Qualitative Study on Co-designing a Domestic Robot with Senior People: Attitudinal Differences Among the Profiles of Boomers and the Silent Generation

L'integrazione dei robot domestici nella vita degli anziani riflette una possibile soluzione per fornire un'adeguata assistenza a una popolazione sempre più anziana. Tuttavia, non è ancora ben chiaro come gli anziani percepiscano i robot domestici e se siano effettivamente disposti ad adottarli nelle loro case. Questo articolo analizza gli atteggiamenti degli anziani nei confronti dei robot domestici, mostrando i risultati di uno studio qualitativo condotto durante un'esperienza di co-progettazione di un robot prototipo, su un campione sociologico di 30 ultrasessantacinquenni residenti a Genova, in Italia. I risultati mostrano come gli atteggiamenti nei confronti del robot differiscono a causa di caratteristiche individuali e strutturali, ma soprattutto per fattori generazionali e culturali, in particolare tra i baby boomer più giovani e gli intervistati più anziani. In conclusione, il nostro studio fornisce suggerimenti interessanti per progettisti e ingegneri per considerare le differenze generazionali come fattori predittivi di accettazione dei robot domestici da parte degli utenti senior.Integrating domestic robots into the lives of older adults reflects a possible solution to provide adequate caregiving to an increasingly ageing population. Still, it is unclear how older adults perceive domestic robots and whether they are willing to adopt them into their homes. This paper analyses the attitudes of older adults towards domestic robots by proving the results of a qualitative study conducted during an experience of co-designing a robotic prototype, addressing 30 community-dwelling over-65s who are residents in Genoa, Italy. Our results show how attitudes toward the robot differ both due to individual and structural characteristics, but especially owing to generational and cultural factors, particularly between younger-old Baby Boomers and older old respondents. In conclusion, our study provides interesting suggestions for designers and engineers to consider generational differences as predictive factors of acceptance of domestic robots by senior end-users

In-home and remote use of robotic body surrogates by people with profound motor deficits

By controlling robots comparable to the human body, people with profound motor deficits could potentially perform a variety of physical tasks for themselves, improving their quality of life. The extent to which this is achievable has been unclear due to the lack of suitable interfaces by which to control robotic body surrogates and a dearth of studies involving substantial numbers of people with profound motor deficits. We developed a novel, web-based augmented reality interface that enables people with profound motor deficits to remotely control a PR2 mobile manipulator from Willow Garage, which is a human-scale, wheeled robot with two arms. We then conducted two studies to investigate the use of robotic body surrogates. In the first study, 15 novice users with profound motor deficits from across the United States controlled a PR2 in Atlanta, GA to perform a modified Action Research Arm Test (ARAT) and a simulated self-care task. Participants achieved clinically meaningful improvements on the ARAT and 12 of 15 participants (80%) successfully completed the simulated self-care task. Participants agreed that the robotic system was easy to use, was useful, and would provide a meaningful improvement in their lives. In the second study, one expert user with profound motor deficits had free use of a PR2 in his home for seven days. He performed a variety of self-care and household tasks, and also used the robot in novel ways. Taking both studies together, our results suggest that people with profound motor deficits can improve their quality of life using robotic body surrogates, and that they can gain benefit with only low-level robot autonomy and without invasive interfaces. However, methods to reduce the rate of errors and increase operational speed merit further investigation.Comment: 43 Pages, 13 Figure

Understanding the Impact of AI Decision speed and Historical Decision Quality on User adoption in AI-assisted Decision Making

Artificial intelligence (AI) has shown increasing potential in assisting users with decision-making. However, the impact of AI decision speed on users\u27 adoption intention has received limited attention compared to the focus on decision quality. Building on cue utilization theory, this study investigates the influence of AI decision speed on users\u27 intention to adopt AI. Three experiments were conducted, revealing that users exhibit a higher intention to adopt AI when AI\u27s decision speed is higher and historical decision quality is better. Furthermore, the perceived intelligence and perceived risk in decision-making act as mediating variables in these effects. Importantly, the study finds that historical decision quality moderates the relationship between AI decision speed and user adoption, weakening the impact in conditions of high quality. These findings contribute to the understanding of AI adoption and offer practical implications for AI service providers and developers

How Prefrail Older People Living Alone Perceive Information and Communications Technology and What They Would Ask a Robot for : Qualitative Study

Background: In the last decade, the family system has changed significantly. Although in the past, older people used to live with their children, nowadays, they cannot always depend on assistance of their relatives. Many older people wish to remain as independent as possible while remaining in their homes, even when living alone. To do so, there are many tasks that they must perform to maintain their independence in everyday life, and above all, their well-being. Information and communications technology (ICT), particularly robotics and domotics, could play a pivotal role in aging, especially in contemporary society, where relatives are not always able to accurately and constantly assist the older person. Objective: The aim of this study was to understand the needs, preferences, and views on ICT of some prefrail older people who live alone. In particular, we wanted to explore their attitude toward a hypothetical caregiver robot and the functions they would ask for. Methods: We designed a qualitative study based on an interpretative phenomenological approach. A total of 50 potential participants were purposively recruited in a big town in Northern Italy and were administered the Fried scale (to assess the participants\u2019 frailty) and the Mini-Mental State Examination (to evaluate the older person\u2019s capacity to comprehend the interview questions). In total, 25 prefrail older people who lived alone participated in an individual semistructured interview, lasting approximately 45 min each. Overall, 3 researchers independently analyzed the interviews transcripts, identifying meaning units, which were later grouped in clustering of themes, and finally in emergent themes. Constant triangulation among researchers and their reflective attitude assured trustiness. Results: From this study, it emerged that a number of interviewees who were currently using ICT (ie, smartphones) did not own a computer in the past, or did not receive higher education, or were not all young older people (aged 65-74 years). Furthermore, we found that among the older people who described their relationship with ICT as negative, many used it in everyday life. Referring to robotics, the interviewees appeared quite open-minded. In particular, robots were considered suitable for housekeeping, for monitoring older people\u2019s health and accidental falls, and for entertainment. Conclusions: Older people\u2019s use and attitudes toward ICT does not always seem to be related to previous experiences with technological devices, higher education, or lower age. Furthermore, many participants in this study were able to use ICT, even if they did not always acknowledge it. Moreover, many interviewees appeared to be open-minded toward technological devices, even toward robots. Therefore, proposing new advanced technology to a group of prefrail people, who are self-sufficient and can live alone at home, seems to be feasible

Toward a Framework for Levels of Robot Autonomy in Human-Robot Interaction

Autonomy is a critical construct related to human-robot interaction (HRI) and varies widely across robot platforms. Levels of robot autonomy (LORA), ranging from teleoperation to fully autonomous systems, influence the way in which humans and robots interact with one another. Thus, there is a need to understand HRI by identifying variables that influence—and are influenced by—robot autonomy. Our overarching goal is to develop a framework for LORA in HRI. To reach this goal, our framework draws links between HRI and human-automation interaction, a field with a long history of studying and understanding human-related variables. The construct of autonomy is reviewed and redefined within the context of HRI. Additionally, this framework proposes a process for determining a robot’s autonomy level by categorizing autonomy along a 10-point taxonomy. The framework is intended to be treated as a guideline for determining autonomy, categorizing the LORA along a qualitative taxonomy and considering HRI variables (e.g., acceptance, situation awareness, reliability) that may be influenced by the LOR

Consumers and service robots: Power relationships amid COVID-19 pandemic

Data availability: The data that support the findings of this study are available from the corresponding author upon reasonable request.Copyright © 2022 The Author(s). Robotics significantly influence retail and consumer services. The COVID-19 pandemic further amplified the rise of service robots (SRs) through social distancing measures. While robots are embraced widely by retailers and service providers, consumers’ interaction with SRs remains an intriguing avenue of research across contexts. By taking a relative social power perspective, we report on a series of pre- and intra-COVID-19 studies. Our findings suggest that Gen-Z consumers hold more positive attitudes towards SRs perceived as lower in power vis-à-vis the human user. The longitudinal nature of our study also reveals that while attitudes towards such low-power services turned more negative during the COVID-19 pandemic, attitudes towards SRs that are high in power vis-à-vis the human user remained stable. In practical terms, while Gen-Z consumers hold more positive attitudes towards low-power robots, such service providers also face the challenge of relatively changeable attitudes towards them, especially during crisis times

Great Expectations? Relation of Previous Experiences With Social Robots in Real Life or in the Media and Expectancies Based on Qualitative and Quantitative Assessment

Social robots, which mostly look and behave like humans, are often perceived as somehow alive and treated similar to humans, despite the fact that they are non-living electronic devices. Based on considerations of the uncertainty reduction theory, the question arises what expectancies regarding social robots people have and what sources they use to achieve these expectancies. To receive an in-depth understanding of people’s expectancies regarding social robots and particularly how these expectancies are influenced by people’s experiences with real robots but also with fictional robots from media, thirteen semi-structured interviews and a quantitative online study (n = 433) were conducted. Results indicate that people’s experiences with robots in the media lead to high expectations regarding the skills of robots, which in turn increase people’s general expectancies regarding social robots being part of the society as well as their personal lives. Furthermore, knowledge of negatively perceived fictional robots increases negative expectancies of robots becoming a threat to humans, while technical affinity reduces general robot anxiety