Some aspects of queueing and storage processes : a thesis in partial fulfilment of the requirements for the degree of Master of Science in Statistics at Massey University

In this study the nature of systems consisting of a single queue are first considered. Attention is then drawn to an analogy between such systems and storage systems. A development of the single queue viz queues with feedback is considered after first considering feedback processes in general. The behaviour of queues, some with feedback loops, combined into networks is then considered. Finally, the application of such networks to the analysis of interconnected reservoir systems is considered and the conclusion drawn that such analytic methods complement the more recently developed mathematical programming methods by providing analytic solutions for sub systems behaviour and thus guiding the development of a system model

Maximum Likelihood Estimation of Closed Queueing Network Demands from Queue Length Data

Resource demand estimation is essential for the application of analyical models, such as queueing networks, to real-world systems. In this paper, we investigate maximum likelihood (ML) estimators for service demands in closed queueing networks with load-independent and load-dependent service times. Stemming from a characterization of necessary conditions for ML estimation, we propose new estimators that infer demands from queue-length measurements, which are inexpensive metrics to collect in real systems. One advantage of focusing on queue-length data compared to response times or utilizations is that confidence intervals can be rigorously derived from the equilibrium distribution of the queueing network model. Our estimators and their confidence intervals are validated against simulation and real system measurements for a multi-tier application