Analysis of Decision Support Systems of Industrial Relevance: Application Potential of Fuzzy and Grey Set Theories

The present work articulates few case empirical studies on decision making in industrial context. Development of variety of Decision Support System (DSS) under uncertainty and vague information is attempted herein. The study emphases on five important decision making domains where effective decision making may surely enhance overall performance of the organization. The focused territories of this work are i) robot selection, ii) g-resilient supplier selection, iii) third party logistics (3PL) service provider selection, iv) assessment of supply chain’s g-resilient index and v) risk assessment in e-commerce exercises. Firstly, decision support systems in relation to robot selection are conceptualized through adaptation to fuzzy set theory in integration with TODIM and PROMETHEE approach, Grey set theory is also found useful in this regard; and is combined with TODIM approach to identify the best robot alternative. In this work, an attempt is also made to tackle subjective (qualitative) and objective (quantitative) evaluation information simultaneously, towards effective decision making. Supplier selection is a key strategic concern for the large-scale organizations. In view of this, a novel decision support framework is proposed to address g-resilient (green and resilient) supplier selection issues. Green capability of suppliers’ ensures the pollution free operation; while, resiliency deals with unexpected system disruptions. A comparative analysis of the results is also carried out by applying well-known decision making approaches like Fuzzy- TOPSIS and Fuzzy-VIKOR. In relation to 3PL service provider selection, this dissertation proposes a novel ‘Dominance- Based’ model in combination with grey set theory to deal with 3PL provider selection, considering linguistic preferences of the Decision-Makers (DMs). An empirical case study is articulated to demonstrate application potential of the proposed model. The results, obtained thereof, have been compared to that of grey-TOPSIS approach. Another part of this dissertation is to provide an integrated framework in order to assess gresilient (ecosilient) performance of the supply chain of a case automotive company. The overall g-resilient supply chain performance is determined by computing a unique ecosilient (g-resilient) index. The concepts of Fuzzy Performance Importance Index (FPII) along with Degree of Similarity (DOS) (obtained from fuzzy set theory) are applied to rank different gresilient criteria in accordance to their current status of performance. The study is further extended to analyze, and thereby, to mitigate various risk factors (risk sources) involved in e-commerce exercises. A total forty eight major e-commerce risks are recognized and evaluated in a decision making perspective by utilizing the knowledge acquired from the fuzzy set theory. Risk is evaluated as a product of two risk quantifying parameters viz. (i) Likelihood of occurrence and, (ii) Impact. Aforesaid two risk quantifying parameters are assessed in a subjective manner (linguistic human judgment), rather than exploring probabilistic approach of risk analysis. The ‘crisp risk extent’ corresponding to various risk factors are figured out through the proposed fuzzy risk analysis approach. The risk factor possessing high ‘crisp risk extent’ score is said be more critical for the current problem context (toward e-commerce success). Risks are now categorized into different levels of severity (adverse consequences) (i.e. negligible, minor, marginal, critical and catastrophic). Amongst forty eight risk sources, top five risk sources which are supposed to adversely affect the company’s e-commerce performance are recognized through such categorization. The overall risk extent is determined by aggregating individual risks (under ‘critical’ level of severity) using Fuzzy Inference System (FIS). Interpretive Structural Modeling (ISM) is then used to obtain structural relationship amongst aforementioned five risk sources. An appropriate action requirement plan is also suggested, to control and minimize risks associated with e-commerce exercises

Supply Chain Performance Appraisement and Benchmarking for Manufacturing Industries: Emphasis on Traditional, Green, Flexible and Resilient Supply Chain along with Supplier Selection

Supply chain represents a network of interconnected activities starting from raw material extraction to delivery of the finished product to the end-user. The main constituents of supply chain are supplying/purchasing, inbound logistics, manufacturing, outbound logistics, marketing and sales. In recent times, the traditional supply chain construct is being modified to embrace various challenges of present business needs. Today’s global market has become highly volatile; customers’ expectations are ever-changing. Fierce competition amongst business sectors necessitates adapting modern supply chain management philosophies. Agility, greenness, flexibility as well as resilience have become the key success factors in satisfying global business needs. In order to remain competitive in the turbulent marketplace, industries should focus on improving overall performance of the supply chain network. In this dissertation, supply chain performance assessment has been considered as a decision making problem involving various measures and metrics (performance indicators). Since most of the performance indices are subjective in nature; decisionmaking relies on active participation of a group of decision-makers (DMs). Subjective human judgment often bears some sort of ambiguity as well as vagueness in the decision making; to overcome uncertainty in decision making, adaptation of grey/fuzzy set theory seems to be fruitful. To this end, present work deals with a variety of decision support tools to facilitate supply chain performance appraisement as well as benchmarking in fuzzy/grey context. Starting from the traditional supply chain, this work extends appraisement and benchmarking of green supply chain performance for a set of candidate case companies (under the same industry) operating under similar supply chain construct. Exploration of grey-MOORA, fuzzy-MOORA, IVFN-TOPSIS, fuzzy-grey relation method has been illustrated in this part of work. Apart from aforementioned empirical studies, two real case studies have been reported in order to estimate a quantitative performance metric reflecting the extent of supply chain flexibility and resilience, respectively, in relation to the case company under consideration. Performance benchmarking helps in identifying best practices in perspectives of supply chain networking; it can easily be transmitted to other industries. Organizations can follow their peers in order to improve overall performance of the supply chain. vi Supplier selection is considered as an important aspect in supply chain management. Effective supplier selection must be a key strategic consideration towards improving supply chain performance. However, the task of supplier selection seems difficult due to subjectivity of supplier performance indices. Apart from considering traditional supplier selection criteria (cost, quality and service); global business scenario encourages emphasizing various issues like environmental performance (green concerns), resiliency etc. into evaluation and selection of an appropriate supplier. In this context, the present work also attempts to explore fuzzy based decision support systems towards evaluation and selection of potential suppliers in green supply chain as well as resilient supply chain, respectively. Fuzzy based Multi-Level Multi-Criteria Decision Making (MLMCDM) approach, fuzzy-TOPSIS and fuzzy-VIKOR have been utilized to facilitate the said decision making

Supply Chain Performance Appraisement and Benchmarking for Manufacturing Industries: Emphasis on Traditional, Green, Flexible and Resilient Supply Chain along with Supplier Selection

Supply chain represents a network of interconnected activities starting from raw material extraction to delivery of the finished product to the end-user. The main constituents of supply chain are supplying/purchasing, inbound logistics, manufacturing, outbound logistics, marketing and sales. In recent times, the traditional supply chain construct is being modified to embrace various challenges of present business needs. Today’s global market has become highly volatile; customers’ expectations are ever-changing. Fierce competition amongst business sectors necessitates adapting modern supply chain management philosophies. Agility, greenness, flexibility as well as resilience have become the key success factors in satisfying global business needs. In order to remain competitive in the turbulent marketplace, industries should focus on improving overall performance of the supply chain network. In this dissertation, supply chain performance assessment has been considered as a decision making problem involving various measures and metrics (performance indicators). Since most of the performance indices are subjective in nature; decisionmaking relies on active participation of a group of decision-makers (DMs). Subjective human judgment often bears some sort of ambiguity as well as vagueness in the decision making; to overcome uncertainty in decision making, adaptation of grey/fuzzy set theory seems to be fruitful. To this end, present work deals with a variety of decision support tools to facilitate supply chain performance appraisement as well as benchmarking in fuzzy/grey context. Starting from the traditional supply chain, this work extends appraisement and benchmarking of green supply chain performance for a set of candidate case companies (under the same industry) operating under similar supply chain construct. Exploration of grey-MOORA, fuzzy-MOORA, IVFN-TOPSIS, fuzzy-grey relation method has been illustrated in this part of work. Apart from aforementioned empirical studies, two real case studies have been reported in order to estimate a quantitative performance metric reflecting the extent of supply chain flexibility and resilience, respectively, in relation to the case company under consideration. Performance benchmarking helps in identifying best practices in perspectives of supply chain networking; it can easily be transmitted to other industries. Organizations can follow their peers in order to improve overall performance of the supply chain. vi Supplier selection is considered as an important aspect in supply chain management. Effective supplier selection must be a key strategic consideration towards improving supply chain performance. However, the task of supplier selection seems difficult due to subjectivity of supplier performance indices. Apart from considering traditional supplier selection criteria (cost, quality and service); global business scenario encourages emphasizing various issues like environmental performance (green concerns), resiliency etc. into evaluation and selection of an appropriate supplier. In this context, the present work also attempts to explore fuzzy based decision support systems towards evaluation and selection of potential suppliers in green supply chain as well as resilient supply chain, respectively. Fuzzy based Multi-Level Multi-Criteria Decision Making (MLMCDM) approach, fuzzy-TOPSIS and fuzzy-VIKOR have been utilized to facilitate the said decision making

Sustainable Assessment in Supply Chain and Infrastructure Management

In the competitive business environment or public domain, the sustainability assessment in supply chain and infrastructure management are important for any organization. Organizations are currently striving to improve their sustainable strategies through preparedness, response, and recovery because of increasing competitiveness, community, and regulatory pressure. Thus, it is necessary to develop a meaningful and more focused understanding of sustainability in supply chain management and infrastructure management practices. In the context of a supply chain, sustainability implies that companies identify, assess, and manage impacts and risks in all the echelons of the supply chain, considering downstream and upstream activities. Similarly, the sustainable infrastructure management indicates the ability of infrastructure to meet the requirements of the present without sacrificing the ability of future generations to address their needs. The complexities regarding sustainable supply chain and infrastructure management have driven managers and professionals to seek different solutions. This Special Issue aims to provide readers with the most recent research results on the aforementioned subjects. In addition, it offers some solutions and also raises some questions for further research and development toward sustainable supply chain and infrastructure management

When risks need attention: adoption of green supply chain initiatives in the pharmaceutical industry

The pharmaceutical industry is very important in delivering life-saving products/services to society. There are many ways for materials/products/services concerned with pharmaceuticals to influence the environment; these include improper disposal of pills/tablets by patients, expired and unused medications, improper release of drugs by pharmacies or household sewage mixed with surplus drugs. In view of this, the present work seeks to integrate green supply chain (GSC) concepts in the pharmaceutical sector in a developing economy Indian context. In so doing, managers need to determine the potential risks in adopting GSC initiatives to achieve sustainability in operational perspectives. In this sense, this work seeks to distinguish the potential risks in adopting GSC initiatives within the pharmaceutical industry. This work uses a literature review and fuzzy Delphi approach in finalising the risks. This research also uses fuzzy Analytical Hierarchy Process (AHP) for prioritisation of the risks under vague and unclear surroundings. According to the findings, cold chain technology and supply risks categories are highly prioritised. This work can assist practising managers and government authorities in effectively developing and managing GSC initiatives in line with sustainable development goals in the context of the pharmaceutical industry. Finally, a sensitivity test is applied to evaluate the stability of ranking of risks.N/

Terrorism affected regions : the impact of different supply chain risk management strategies on financial performance

Purpose: Current geo-political events, such as terrorism and climatologic adversities, have highlighted the potential risks to supply chains (SCs), and their disastrous financial impacts on supply chains. Within supply chains, risk management plays a major role in successfully managing business processes in a proactive manner and ensuring the business continuity and financial performance (FP). The purpose of this study is to explore the supply chain risks and strategies in a terrorism-affected region (TAR), and to examine supply chain risk management (SCRM) strategies and their impacts on FP, including the war on terror (WoT) and its impacts on the local logistics industry. In addition, this study investigates the knowledge gaps in the published research on terrorism-related risk in supply chains, and develops a framework of strategies and effective decision-making to enable practitioners to address terrorism-related risks for SCRM.Methodology: The study initially adopts a novel combination of triangulated methods comprising a systematic literature review, text mining, and network analysis. Additionally, risk identification, risk analysis and strategies scrutiny are conducted by using semi-structured interviews and Qualitative Content Analysis in a TAR. A model of strategies was developed from a review of existing studies and interviews. The model is empirically tested with survey data of 80 firms using fuzzy-set Qualitative Comparative Analysis (fsQCA).Findings: This study reveals a number of key themes in the field of SCRM linked with terrorism. It identifies relevant mitigation strategies and practices for effective strategic decision-making. This subsequently leads to development of a strategic framework, consisting of strategies and effective-decision making practices to address terrorism-related risks that affect SCRM. It also identifies key the knowledge gaps in the literature and explores the main contributions by disciplines (e.g., business schools, engineering, and maritime institutions) and countries.Further, it identifies the SC risks in a TAR, which consist of value streams: disruption risks, operational risks and financial risks. Among these, the emerging risks emcompass terrorist groups’ demand for protection money, smog, paedophilia and the use of containers to block protesters. To mitigate these risks, firms frequently implemented the following strategies: information sharing, SC coordination, risk sharing, SC finance, SC security and facilitation payment. Five strategies out of the six (except facilitation payment) are able to lead to FP, confirmed quantitatively as well. There are various equifinal configurations of SCRM strategies leading to FP. In addition, information sharing acts as a moderator in the relationship between SC security and FP. SC coordination has a mediating role in the relationship between information sharing and SC security capabilities and FP.Research limitations/Contribution: The sample size a limitation of the study, meaning that the findings should be generalized with caution. The most valuable implications is the identification of configurations of strategies that can help managers and policymakers in implementing those findings.Originality/value: No empirical study was found in the SCRM literature that specifically investigates the relationships between the identified strategies and FP with fsQCA, in particular in a TAR context; this study thus fills an important gap in the SCRM literature and contributes empirically

Blockchain adoption for sustainable supply chain management : economic, environmental, and social perspectives

Due to the rapid increase in environmental degradation and depletion of natural resources, the focus of researchers is shifted from economic to socio-environmental problems. Blockchain is a disruptive technology that has the potential to restructure the entire supply chain for sustainable practices. Blockchain is a distributed ledger that provides a digital database for recording all the transactions of the supply chain. The main purpose of this research is to explore the literature relevant to blockchain for sustainable supply chain management. The focus of this review is on the sustainability of the blockchain-based supply chain concerning environmental conservation, social equality, and governance effectiveness. Using a systematic literature review, a total of 136 articles were evaluated and categorized according to the triple bottom-line aspects of sustainability. Challenges and barriers during blockchain adoption in different industrial sectors such as aviation, shipping, agriculture and food, manufacturing, automotive, pharmaceutical, and textile industries were critically examined. This study has not only explored the economic, environmental, and social impacts of blockchain but also highlighted the emerging trends in a circular supply chain with current developments of advanced technologies along with their critical success factors. Furthermore, research areas and gaps in the existing research are discussed, and future research directions are suggested. The findings of this study show that blockchain has the potential to revolutionize the entire supply chain from a sustainability perspective. Blockchain will not only improve the economic sustainability of the supply chain through effective traceability, enhanced visibility through information sharing, transparency in processes, and decentralization of the entire structure but also will help in achieving environmental and social sustainability through resource efficiency, accountability, smart contracts, trust development, and fraud prevention. The study will be helpful for managers and practitioners to understand the procedure of blockchain adoption and to increase the probability of its successful implementation to develop a sustainable supply chain network