Discovery Is Never By Chance: Designing for (Un)Serendipity

Serendipity has a long tradition in the history of science as having played a key role in many significant discoveries. Computer scientists, valuing the role of serendipity in discovery, have attempted to design systems that encourage serendipity. However, that research has focused primarily on only one aspect of serendipity: that of chance encounters. In reality, for serendipity to be valuable chance encounters must be synthesized into insight. In this paper we show, through a formal consideration of serendipity and analysis of how various systems have seized on attributes of interpreting serendipity, that there is a richer space for design to support serendipitous creativity, innovation and discovery than has been tapped to date. We discuss how ideas might be encoded to be shared or discovered by ‘association-hunting’ agents. We propose considering not only the inventor’s role in perceiving serendipity, but also how that inventor’s perception may be enhanced to increase the opportunity for serendipity. We explore the role of environment and how we can better enable serendipitous discoveries to find a home more readily and immediately

A Distributed and Accountable Approach to Offline Recommender Systems Evaluation

Different software tools have been developed with the purpose of performing offline evaluations of recommender systems. However, the results obtained with these tools may be not directly comparable because of subtle differences in the experimental protocols and metrics. Furthermore, it is difficult to analyze in the same experimental conditions several algorithms without disclosing their implementation details. For these reasons, we introduce RecLab, an open source software for evaluating recommender systems in a distributed fashion. By relying on consolidated web protocols, we created RESTful APIs for training and querying recommenders remotely. In this way, it is possible to easily integrate into the same toolkit algorithms realized with different technologies. In details, the experimenter can perform an evaluation by simply visiting a web interface provided by RecLab. The framework will then interact with all the selected recommenders and it will compute and display a comprehensive set of measures, each representing a different metric. The results of all experiments are permanently stored and publicly available in order to support accountability and comparative analyses.Comment: REVEAL 2018 Workshop on Offline Evaluation for Recommender System

Current Challenges and Visions in Music Recommender Systems Research

Music recommender systems (MRS) have experienced a boom in recent years, thanks to the emergence and success of online streaming services, which nowadays make available almost all music in the world at the user's fingertip. While today's MRS considerably help users to find interesting music in these huge catalogs, MRS research is still facing substantial challenges. In particular when it comes to build, incorporate, and evaluate recommendation strategies that integrate information beyond simple user--item interactions or content-based descriptors, but dig deep into the very essence of listener needs, preferences, and intentions, MRS research becomes a big endeavor and related publications quite sparse. The purpose of this trends and survey article is twofold. We first identify and shed light on what we believe are the most pressing challenges MRS research is facing, from both academic and industry perspectives. We review the state of the art towards solving these challenges and discuss its limitations. Second, we detail possible future directions and visions we contemplate for the further evolution of the field. The article should therefore serve two purposes: giving the interested reader an overview of current challenges in MRS research and providing guidance for young researchers by identifying interesting, yet under-researched, directions in the field

CHESTNUT: Improve serendipity in movie recommendation by an Information Theory-based collaborative filtering approach

The term serendipity has been understood narrowly in the Recommender System. Applying a user-centered approach, user-friendly serendipitous recommender systems are expected to be developed based on a good understanding of serendipity. In this paper, we introduce CHESTNUT , a memory-based movie collaborative filtering system to improve serendipity performance. Relying on a proposed Information Theory-based algorithm and previous study, we demonstrate a method of successfully injecting insight, unexpectedness and usefulness, which are key metrics for a more comprehensive understanding of serendipity, into a practical serendipitous runtime system. With lightweight experiments, we have revealed a few runtime issues and further optimized the same. We have evaluated CHESTNUT in both practicability and effectiveness , and the results show that it is fast, scalable and improves serendip-ity performance significantly, compared with mainstream memory-based collaborative filtering. The source codes of CHESTNUT are online at https://github.com/unnc-idl-ucc/CHESTNUT/

Hybrid group recommendations for a travel service

Recommendation techniques have proven their usefulness as a tool to cope with the information overload problem in many classical domains such as movies, books, and music. Additional challenges for recommender systems emerge in the domain of tourism such as acquiring metadata and feedback, the sparsity of the rating matrix, user constraints, and the fact that traveling is often a group activity. This paper proposes a recommender system that offers personalized recommendations for travel destinations to individuals and groups. These recommendations are based on the users' rating profile, personal interests, and specific demands for their next destination. The recommendation algorithm is a hybrid approach combining a content-based, collaborative filtering, and knowledge-based solution. For groups of users, such as families or friends, individual recommendations are aggregated into group recommendations, with an additional opportunity for users to give feedback on these group recommendations. A group of test users evaluated the recommender system using a prototype web application. The results prove the usefulness of individual and group recommendations and show that users prefer the hybrid algorithm over each individual technique. This paper demonstrates the added value of various recommendation algorithms in terms of different quality aspects, compared to an unpersonalized list of the most-popular destinations

Provider Fairness and Beyond-Accuracy Trade-offs in Recommender Systems

Recommender systems, while transformative in online user experiences, have raised concerns over potential provider-side fairness issues. These systems may inadvertently favor popular items, thereby marginalizing less popular ones and compromising provider fairness. While previous research has recognized provider-side fairness issues, the investigation into how these biases affect beyond-accuracy aspects of recommendation systems - such as diversity, novelty, coverage, and serendipity - has been less emphasized. In this paper, we address this gap by introducing a simple yet effective post-processing re-ranking model that prioritizes provider fairness, while simultaneously maintaining user relevance and recommendation quality. We then conduct an in-depth evaluation of the model's impact on various aspects of recommendation quality across multiple datasets. Specifically, we apply the post-processing algorithm to four distinct recommendation models across four varied domain datasets, assessing the improvement in each metric, encompassing both accuracy and beyond-accuracy aspects. This comprehensive analysis allows us to gauge the effectiveness of our approach in mitigating provider biases. Our findings underscore the effectiveness of the adopted method in improving provider fairness and recommendation quality. They also provide valuable insights into the trade-offs involved in achieving fairness in recommender systems, contributing to a more nuanced understanding of this complex issue.Comment: FAccTRec at RecSys 202

User Curiosity Factor in Determining Serendipity of Recommender System

Recommender rystem (RS) is created to solve the problem by recommending some items among a huge selection of items that will be useful for the e-commerce users. RS prevents the users from being flooded by information that is irrelevant for them.Unlike information retrieval (IR) systems, the RS system's goal is to present information to the users that is accurate and preferably useful to them. Too much focus on accuracy in RS may lead to an overspecialization problem, which will decrease its effectiveness. Therefore, the trend in RS research is focusing beyond accuracy methods, such as serendipity. Serendipity can be described as an unexpected discovery that is useful. Since the concept of a recommendation system is still evolving today, formalizing the definition of serendipity in a recommendation system is very challenging.One known subjective factor of serendipity is curiosity. While some researchers already addressed curiosity factor, it is found that the relationships between various serendipity component as perceived by the users and their curiosity levels is still yet to be researched. In this paper, the method to determine user curiosity model by considering the variation of rated items was presented, then relation to serendipity components using existing user feedback data was validated. The finding showed that the curiosity model was related to some user-perceived values of serendipity, but not all. Moreover, it also had positive effect on broadening the user preference.