Smart technology for healthcare: Exploring the antecedents of adoption intention of healthcare wearable technology

© The Author(s), 2019. Technological advancement and personalized health information has led to an increase in people using and responding to wearable technology in the last decade. These changes are often perceived to be beneficial, providing greater information and insights about health for users, organizations and healthcare and government. However, to date, understanding the antecedents of its adoption is limited. Seeking to address this gap, this cross-sectional study examined what factors influence users’ adoption intention of healthcare wearable technology. We used self-administrated online survey to explore adoption intentions of healthcare wearable devices in 171 adults residing in Hong Kong. We analyzed the data by Partial least squares – structural equation modelling (PLS-SEM). The results reveal that perceived convenience and perceived irreplaceability are key predictors of perceived useful ness, which in turn strengthens users’ adoption intention. Additionally, the results also reveal that health belief is one of the key predictors of adoption intention. This paper contributes to the extant literature by providing understanding of how to strengthen users’ intention to adopt healthcare wearable technology. This includes the strengthening of perceived convenience and perceived irreplaceability to enhance the perceived usefulness, incorporating the extensive communication in the area of healthcare messages, which is useful in strengthening consumers’ adoption intention in healthcare wearable technology

The Impact Of Technology Trust On The Acceptance Of Mobile Banking Technology Within Nigeria

With advancement in the use of information technology seen as a key factor in economic development, developed countries are increasingly reviewing traditional systems, in various sectors such as education, health, transport and finance, and identifying how they may be improved or replaced with automated systems. In this study, the authors examine the role of technology trust in the acceptance of mobile banking in Nigeria as the country attempts to transition into a cashless economy. For Nigeria, like many other countries, its economic growth is linked, at least in part, to its improvement in information technology infrastructure, as well as establishing secure, convenient and reliable payments systems. Utilising the Technology Acceptance Model, this study investigates causal relationships between technology trust and other factors influencing user’s intention to adopt technology; focusing on the impact of seven factors contributing to technology trust. Data from 1725 respondents was analysed using confirmatory factor analysis and the results showed that confidentiality, integrity, authentication, access control, best business practices and non-repudiation significantly influenced technology trust. Technology trust showed a direct significant influence on perceived ease of use and usefulness, a direct influence on intention to use as well as an indirect influence on intention to use through its impact on perceived usefulness and perceived ease of use. Furthermore, perceived ease of use and perceived usefulness showed significant influence on consumer’s intention to adopt the technology. With mobile banking being a key driver of Nigeria’s cashless economy goals, this study provides quantitative knowledge regarding technology trust and adoption behaviour in Nigeria as well as significant insight on areas where policy makers and mobile banking vendors can focus strategies engineered to improve trust in mobile banking and increase user adoption of their technology

Modeling Citizen Satisfaction with Mandatory Adoption of an E-Government Technology

While technology adoption is a major stream of research in information systems, few studies have examined the antecedents and consequences of mandatory adoption of technologies. To address this gap, we develop and test a model of mandatory citizen adoption of an e-government technology. Based on a framework that outlines the key stages associated with the launch of technology products, we identify various external factors as antecedents of four key technology adoption variables from the unified theory of acceptance and use of technology (UTAUT), i.e., performance expectancy, effort expectancy, social influence, and facilitating conditions, which ultimately impact citizen satisfaction. The four stages of technology launch and the salient antecedents in each stage are: (1) market preparation stage awareness; (2) targeting stage compatibility and self-efficacy; (3) positioning stage flexibility and avoidance of personal interaction; and (4) execution stage trust, convenience, and assistance. We test our model in a two-stage survey of 1,179 Hong Kong citizens, before and after they were issued a mandatory smart card to access e-government services. We find that the various factors tied to the different stages in launching the technology predict key technology adoption variables that, in turn, predict citizen satisfaction with e-government technology. We discuss the theoretical and practical implications for governments implementing technologies whose use by citizens is mandated

A mixed methods empirical exploration of UK consumer perceptions of trust, risk and usefulness of mobile payments

Exploring UK consumer perceptions of trust, risk and perceived usefulness of mobile payments through the use of sequential mixed methods

Patient Adoption of Smart Cards

This paper adapts the Unified Theory of Acceptance and Use Technology Model (UTAUT) to assess the factors impacting the adoption of smart cards in Medicaid Health Home context. We contribute to the theory by including three constructs specific to smart card and health devices: (i) concern for error, (ii) sickness orientation (iii) concern for data security. Utilizing a survey design we collected responses from 116 participants who are ethnic minorities, enrolled in a Medicaid Health Home program or from a high-risk population. We developed a conceptual model and an instrument to measure the patient’s likelihood to use the smart card. The concern for error, social influence and sickness orientation significantly impact the likelihood to use the smart card. Our results show that patients are more concerned about prevention of errors as compared to security breaches

U.S. households' access to and use of electronic banking. 1989-2007

Nationwide surveys show that consumers are increasingly embracing technology to make payments and manage their personal finances. However, only about one in two consumers could be considered a heavy user of electronic banking. This article examines changes over time in consumers’ access to, adoption of, and attitudes toward various e-banking products and services and looks at several emerging technologies.Consumers' preferences ; Electronic funds transfers

The electronification of transit fare payments: Examining the case for partnership the case for partnerships between payments firms and transit agencies

Several of the nation’s largest payment-card-issuing banks are working with public transit agencies to enable consumers to pay fares by using payment cards, and more such partnerships may be on the horizon. On April 23, 2009, the Payment Cards Center of the Federal Reserve Bank of Philadelphia hosted a workshop to discuss the potential adoption of electronic payments by transit agencies from the perspectives of several subject matter experts from J.P. Morgan Chase & Co. James Lock, vice president and senior advisor, Treasury Services Global Advisory Solutions group; Jameson Troutman, strategy manager with Chase Card Services; and Krista Gallagher, from Chase’s retail banking team, attended the workshop. This paper looks at several electronic transit-fare payment models and the potential opportunities these models present to transit agencies and payments firms — such as the opportunity for transit agencies to reduce costs and to operate a more efficient payments infrastructure or the opportunity for the payments industry to increase consumers’ use of contactless payment technology. This paper also identifies significant obstacles to widespread adoption of systems that allow consumers to use their credit, debit, or prepaid cards to pay fares directly.Local transit ; Point-of-sale-systems ; Public-private sector cooperation

A Study on Users' Perception Towards Cash Card Usage in UPM

One of the most important significance in the emergence of e-commerce is the development of electronic payment system. This system replaces physical banknote and coins and substitutes them with electronic cash or digital cash. Smart cards used in electronic cash transactions are referred to stored-value cards or electronic purse i.e. the card will be considered as the repository for money. Units of value are stored on the card as the electronic equivalent of cash and later used for purchases. It can also be used to store value as credits for goods and services - for example, ticketing or canteen facilities. The introduction of new electronic payment scheme for substituting cash especially in Malaysia may be considered in its early age. The Malaysian Electronic Payment System (MEPS) has introduced MEPS Cash smart card as a new method of payment in the middle of year 1999. The method is expected to handle the rapid changes of technological advancement in creating the cashless society. However, consumer acceptances towards the new method of payment has not so far being tested. The consumer preference of using cash for personal consumption expenditures is still widening. On the other hand, money suffers from a few drawbacks that make it no longer practical as it took a lot of space, it cannot be transferred by any means of telecommunication network and finally, high transaction cost for handling money. This research was conducted in order to find a business model for a new method of payment i.e. by using smart card and to solve some of the existing problems that arise when using money in conventional way. The second objective of this research was to develop a smart card application prototype for the mentioned business model. This research focused on measuring user acceptance for the developed prototype and user perception towards the smart card as stored value card. The smart card business model, was then translated into a system, which showed the flow of the processes in smart card transaction. The processes clearly showed what happened between the three parties involved in the system: smart card user, merchant and bank. Selected students from the Faculty of Computer Science and Information Technology, UPM then evaluated the system by completing a questionnaire. The questionnaire intended to obtain the general background of the respondents, their attitudes towards smart card usage, acceptance towards cash card illustrated transaction processes. It was also aimed to obtain respondents' opinion if the smart card as stored value card were introduced in the near future. The result showed that the respondents are actually agreed and satisfied with the system in terms of its clarity and user interface. The findings also ascertained that it could increase the respondents' perception regarding reliability and level of convenience towards the usage of smart card. The fact that more than ninety percent of the respondents were willing to use the smart card for shopping indicated that consumer have no problem in accepting such system in the future

The intention to use mobile digital library technology: A focus group study in the United Arab Emirates

IGI Global (“IGI”) granted Brunel University London the permission to archive this article in BURA (http://bura.brunel.ac.uk).This paper presents a qualitative study on student adoption of mobile library technology in a developing world context. The findings support the applicability of a number of existing constructs from the technology acceptance literature, such as perceived ease of use, social influence and trust. However, they also suggest the need to modify some adoption factors previously found in the literature to fit the specific context of mobile library adoption. Perceived value was found to be a more relevant overarching adoption factor than perceived usefulness for this context. Facilitating conditions were identified as important but these differed somewhat from those covered in earlier literature. The research also uncovered the importance of trialability for this type of application. The findings provide a basis for improving theory in the area of mobile library adoption and suggest a number of practical design recommendations to help designers of mobile library technology to create applications that meet user needs