Mitigating Turnover with Code Review Recommendation: Balancing Expertise, Workload, and Knowledge Distribution

Developer turnover is inevitable on software projects and leads to knowledge loss, a reduction in productivity, and an increase in defects. Mitigation strategies to deal with turnover tend to disrupt and increase workloads for developers. In this work, we suggest that through code review recommendation we can distribute knowledge and mitigate turnover with minimal impact on the development process. We evaluate review recommenders in the context of ensuring expertise during review, Expertise, reducing the review workload of the core team, CoreWorkload, and reducing the Files at Risk to turnover, FaR. We find that prior work that assigns reviewers based on file ownership concentrates knowledge on a small group of core developers increasing risk of knowledge loss from turnover by up to 65%. We propose learning and retention aware review recommenders that when combined are effective at reducing the risk of turnover by -29% but they unacceptably reduce the overall expertise during reviews by -26%. We develop the Sophia recommender that suggest experts when none of the files under review are hoarded by developers but distributes knowledge when files are at risk. In this way, we are able to simultaneously increase expertise during review with a ΔExpertise of 6%, with a negligible impact on workload of ΔCoreWorkload of 0.09%, and reduce the files at risk by ΔFaR -28%. Sophia is integrated into GitHub pull requests allowing developers to select an appropriate expert or “learner” based on the context of the review. We release the Sophia bot as well as the code and data for replication purposes

Analysis and Design of Privacy-Enhancing Information Sharing Systems

Recent technological advancements have enabled the collection of large amounts of personal data of individuals at an ever-increasing rate. Service providers, organisations and governments can collect or otherwise acquire rich information about individuals’ everyday lives and habits from big data-silos, enabling profiling and micro-targeting such as in political elections. Therefore, it is important to analyse systems that allow the collection and information sharing between users and to design secure and privacy enhancing solutions. This thesis contains two parts. The aim of the first part is to investigate in detail the effects of the collateral information collection of third-party applications on Facebook. The aim of the second part is to analyse in detail the security and privacy issues of car sharing systems and to design a secure and privacy-preserving solution. In the first part, we present a detailed multi-faceted study on the collateral information collection privacy issues of Facebook applications; providers of third-party applications on Facebook exploit the interdependency between users and their friends. The goal is to (i) study the existence of the problem, (ii) investigate whether Facebook users are concerned about the issue, quantify its (iii) likelihood and (iv) impact of collateral information collection affecting users, (v) identify whether collateral information collection is an issue for the protection of the personal data of Facebook users under the legal framework, and (vi) we propose solutions that aim to solve the problem of collateral information collection. In order to investigate the views of the users, we designed a questionnaire and collected the responses of participants. Employing real data from the Facebook third-party applications ecosystem, we compute the likelihood of collateral information collection affecting users and quantify its significance evaluating the amount of attributes collected by such applications. To investigate whether collateral information collection is an issue in terms of users’ privacy we analysed the legal framework in light of the General Data Protection Regulation. To provide countermeasures, we propose a privacy dashboard extension that implements privacy scoring computations to enhance transparency towards collateral information collection

Journal of Telecommunications and Information Technology, 2014, nr 4

kwartalni

Systematic Approaches for Telemedicine and Data Coordination for COVID-19 in Baja California, Mexico

Conference proceedings info: ICICT 2023: 2023 The 6th International Conference on Information and Computer Technologies Raleigh, HI, United States, March 24-26, 2023 Pages 529-542We provide a model for systematic implementation of telemedicine within a large evaluation center for COVID-19 in the area of Baja California, Mexico. Our model is based on human-centric design factors and cross disciplinary collaborations for scalable data-driven enablement of smartphone, cellular, and video Teleconsul-tation technologies to link hospitals, clinics, and emergency medical services for point-of-care assessments of COVID testing, and for subsequent treatment and quar-antine decisions. A multidisciplinary team was rapidly created, in cooperation with different institutions, including: the Autonomous University of Baja California, the Ministry of Health, the Command, Communication and Computer Control Center of the Ministry of the State of Baja California (C4), Colleges of Medicine, and the College of Psychologists. Our objective is to provide information to the public and to evaluate COVID-19 in real time and to track, regional, municipal, and state-wide data in real time that informs supply chains and resource allocation with the anticipation of a surge in COVID-19 cases. RESUMEN Proporcionamos un modelo para la implementación sistemática de la telemedicina dentro de un gran centro de evaluación de COVID-19 en el área de Baja California, México. Nuestro modelo se basa en factores de diseño centrados en el ser humano y colaboraciones interdisciplinarias para la habilitación escalable basada en datos de tecnologías de teleconsulta de teléfonos inteligentes, celulares y video para vincular hospitales, clínicas y servicios médicos de emergencia para evaluaciones de COVID en el punto de atención. pruebas, y para el tratamiento posterior y decisiones de cuarentena. Rápidamente se creó un equipo multidisciplinario, en cooperación con diferentes instituciones, entre ellas: la Universidad Autónoma de Baja California, la Secretaría de Salud, el Centro de Comando, Comunicaciones y Control Informático. de la Secretaría del Estado de Baja California (C4), Facultades de Medicina y Colegio de Psicólogos. Nuestro objetivo es proporcionar información al público y evaluar COVID-19 en tiempo real y rastrear datos regionales, municipales y estatales en tiempo real que informan las cadenas de suministro y la asignación de recursos con la anticipación de un aumento de COVID-19. 19 casos.ICICT 2023: 2023 The 6th International Conference on Information and Computer Technologieshttps://doi.org/10.1007/978-981-99-3236-

7th International Conference on Higher Education Advances (HEAd'21)

Information and communication technologies together with new teaching paradigms are reshaping the learning environment.The International Conference on Higher Education Advances (HEAd) aims to become a forum for researchers and practitioners to exchange ideas, experiences,opinions and research results relating to the preparation of students and the organization of educational systems.Doménech I De Soria, J.; Merello Giménez, P.; Poza Plaza, EDL. (2021). 7th International Conference on Higher Education Advances (HEAd'21). Editorial Universitat Politècnica de València. https://doi.org/10.4995/HEAD21.2021.13621EDITORIA

Semantic discovery and reuse of business process patterns

Patterns currently play an important role in modern information systems (IS) development and their use has mainly been restricted to the design and implementation phases of the development lifecycle. Given the increasing significance of business modelling in IS development, patterns have the potential of providing a viable solution for promoting reusability of recurrent generalized models in the very early stages of development. As a statement of research-in-progress this paper focuses on business process patterns and proposes an initial methodological framework for the discovery and reuse of business process patterns within the IS development lifecycle. The framework borrows ideas from the domain engineering literature and proposes the use of semantics to drive both the discovery of patterns as well as their reuse

Enhancing Free-text Interactions in a Communication Skills Learning Environment

Learning environments frequently use gamification to enhance user interactions.Virtual characters with whom players engage in simulated conversations often employ prescripted dialogues; however, free user inputs enable deeper immersion and higher-order cognition. In our learning environment, experts developed a scripted scenario as a sequence of potential actions, and we explore possibilities for enhancing interactions by enabling users to type free inputs that are matched to the pre-scripted statements using Natural Language Processing techniques. In this paper, we introduce a clustering mechanism that provides recommendations for fine-tuning the pre-scripted answers in order to better match user inputs

CACIC 2015 : XXI Congreso Argentino de Ciencias de la Computación. Libro de actas

Actas del XXI Congreso Argentino de Ciencias de la Computación (CACIC 2015), realizado en Sede UNNOBA Junín, del 5 al 9 de octubre de 2015.Red de Universidades con Carreras en Informática (RedUNCI

Examining university student satisfaction and barriers to taking online remote exams

Recent years have seen a surge in the popularity of online exams at universities, due to the greater convenience and flexibility they offer both students and institutions. Driven by the dearth of empirical data on distance learning students' satisfaction levels and the difficulties they face when taking online exams, a survey with 562 students at The Open University (UK) was conducted to gain insights into their experiences with this type of exam. Satisfaction was reported with the environment and exams, while work commitments and technical difficulties presented the greatest barriers. Gender, race and disability were also associated with different levels of satisfaction and barriers. This study adds to the increasing number of studies into online exams, demonstrating how this type of exam can still have a substantial effect on students experienced in online learning systems and technologies