2,439 research outputs found

    Sentiment Analysis of Persian Language: Review of Algorithms, Approaches and Datasets

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    Sentiment analysis aims to extract people's emotions and opinion from their comments on the web. It widely used in businesses to detect sentiment in social data, gauge brand reputation, and understand customers. Most of articles in this area have concentrated on the English language whereas there are limited resources for Persian language. In this review paper, recent published articles between 2018 and 2022 in sentiment analysis in Persian Language have been collected and their methods, approach and dataset will be explained and analyzed. Almost all the methods used to solve sentiment analysis are machine learning and deep learning. The purpose of this paper is to examine 40 different approach sentiment analysis in the Persian Language, analysis datasets along with the accuracy of the algorithms applied to them and also review strengths and weaknesses of each. Among all the methods, transformers such as BERT and RNN Neural Networks such as LSTM and Bi-LSTM have achieved higher accuracy in the sentiment analysis. In addition to the methods and approaches, the datasets reviewed are listed between 2018 and 2022 and information about each dataset and its details are provided

    A Survey of Sentiment Analysis and Sarcasm Detection: Challenges, Techniques, and Trends

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    In recent years, more people have been using the internet and social media to express their opinions on various subjects, such as institutions, services, or specific ideas. This increase highlights the importance of developing automated tools for accurate sentiment analysis. Moreover, addressing sarcasm in text is crucial, as it can significantly impact the efficacy of sentiment analysis models. This paper aims to provide a comprehensive overview of the conducted research on sentiment analysis and sarcasm detection, focusing on the time from 2018 to 2023. It explores the challenges faced and the methods used to address them. It conducts a comparison of these methods. It also aims to identify emerging trends that will likely influence the future of sentiment analysis and sarcasm detection, ensuring their continued effectiveness. This paper enhances the existing knowledge by offering a comprehensive analysis of 40 research works, evaluating performance, addressing multilingual challenges, and highlighting future trends in sarcasm detection and sentiment analysis. It is a valuable resource for researchers and experts interested in the field, facilitating further advancements in sentiment analysis techniques and applications. It categorizes sentiment analysis methods into ML, lexical, and hybrid approaches, highlighting deep learning, especially Recurrent Neural Networks (RNNs), for effective textual classification with labeled or unlabeled data

    A Review on MAS-Based Sentiment and Stress Analysis User-Guiding and Risk-Prevention Systems in Social Network Analysis

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    [EN] In the current world we live immersed in online applications, being one of the most present of them Social Network Sites (SNSs), and different issues arise from this interaction. Therefore, there is a need for research that addresses the potential issues born from the increasing user interaction when navigating. For this reason, in this survey we explore works in the line of prevention of risks that can arise from social interaction in online environments, focusing on works using Multi-Agent System (MAS) technologies. For being able to assess what techniques are available for prevention, works in the detection of sentiment polarity and stress levels of users in SNSs will be reviewed. We review with special attention works using MAS technologies for user recommendation and guiding. Through the analysis of previous approaches on detection of the user state and risk prevention in SNSs we elaborate potential future lines of work that might lead to future applications where users can navigate and interact between each other in a more safe way.This work was funded by the project TIN2017-89156-R of the Spanish government.Aguado-Sarrió, G.; Julian Inglada, VJ.; García-Fornes, A.; Espinosa Minguet, AR. (2020). A Review on MAS-Based Sentiment and Stress Analysis User-Guiding and Risk-Prevention Systems in Social Network Analysis. Applied Sciences. 10(19):1-29. https://doi.org/10.3390/app10196746S1291019Vanderhoven, E., Schellens, T., Vanderlinde, R., & Valcke, M. (2015). Developing educational materials about risks on social network sites: a design based research approach. Educational Technology Research and Development, 64(3), 459-480. doi:10.1007/s11423-015-9415-4Teens and ICT: Risks and Opportunities. Belgium: TIRO http://www.belspo.be/belspo/fedra/proj.asp?l=en&COD=TA/00/08Risks and Safety on the Internet: The Perspective of European Children: Full Findings and Policy Implications From the EU Kids Online Survey of 9–16 Year Olds and Their Parents in 25 Countries http://eprints.lse.ac.uk/33731/Vanderhoven, E., Schellens, T., & Valcke, M. (2014). Educating teens about the risks on social network sites. An intervention study in Secondary Education. Comunicar, 22(43), 123-132. doi:10.3916/c43-2014-12Christofides, E., Muise, A., & Desmarais, S. (2012). Risky Disclosures on Facebook. Journal of Adolescent Research, 27(6), 714-731. doi:10.1177/0743558411432635George, J. M., & Dane, E. (2016). Affect, emotion, and decision making. Organizational Behavior and Human Decision Processes, 136, 47-55. doi:10.1016/j.obhdp.2016.06.004Thelwall, M. (2017). TensiStrength: Stress and relaxation magnitude detection for social media texts. Information Processing & Management, 53(1), 106-121. doi:10.1016/j.ipm.2016.06.009Thelwall, M., Buckley, K., Paltoglou, G., Cai, D., & Kappas, A. (2010). Sentiment strength detection in short informal text. Journal of the American Society for Information Science and Technology, 61(12), 2544-2558. doi:10.1002/asi.21416Shoumy, N. J., Ang, L.-M., Seng, K. P., Rahaman, D. M. M., & Zia, T. (2020). Multimodal big data affective analytics: A comprehensive survey using text, audio, visual and physiological signals. Journal of Network and Computer Applications, 149, 102447. doi:10.1016/j.jnca.2019.102447Zhang, C., Zeng, D., Li, J., Wang, F.-Y., & Zuo, W. (2009). Sentiment analysis of Chinese documents: From sentence to document level. Journal of the American Society for Information Science and Technology, 60(12), 2474-2487. doi:10.1002/asi.21206Lu, B., Ott, M., Cardie, C., & Tsou, B. K. (2011). 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Sparse Autoencoder-Based Feature Transfer Learning for Speech Emotion Recognition. 2013 Humaine Association Conference on Affective Computing and Intelligent Interaction. doi:10.1109/acii.2013.90Nicolaou, M. A., Gunes, H., & Pantic, M. (2011). Continuous Prediction of Spontaneous Affect from Multiple Cues and Modalities in Valence-Arousal Space. IEEE Transactions on Affective Computing, 2(2), 92-105. doi:10.1109/t-affc.2011.9Hossain, M. S., Muhammad, G., Alhamid, M. F., Song, B., & Al-Mutib, K. (2016). Audio-Visual Emotion Recognition Using Big Data Towards 5G. Mobile Networks and Applications, 21(5), 753-763. doi:10.1007/s11036-016-0685-9Zhou, F., Jianxin Jiao, R., & Linsey, J. S. (2015). Latent Customer Needs Elicitation by Use Case Analogical Reasoning From Sentiment Analysis of Online Product Reviews. Journal of Mechanical Design, 137(7). doi:10.1115/1.4030159Ceci, F., Goncalves, A. L., & Weber, R. (2016). A model for sentiment analysis based on ontology and cases. IEEE Latin America Transactions, 14(11), 4560-4566. doi:10.1109/tla.2016.7795829Vizer, L. M., Zhou, L., & Sears, A. (2009). Automated stress detection using keystroke and linguistic features: An exploratory study. International Journal of Human-Computer Studies, 67(10), 870-886. doi:10.1016/j.ijhcs.2009.07.005Feldman, R. (2013). Techniques and applications for sentiment analysis. Communications of the ACM, 56(4), 82-89. doi:10.1145/2436256.2436274Schouten, K., & Frasincar, F. (2016). Survey on Aspect-Level Sentiment Analysis. IEEE Transactions on Knowledge and Data Engineering, 28(3), 813-830. doi:10.1109/tkde.2015.2485209Ji, R., Cao, D., Zhou, Y., & Chen, F. (2016). Survey of visual sentiment prediction for social media analysis. Frontiers of Computer Science, 10(4), 602-611. doi:10.1007/s11704-016-5453-2Li, L., Cao, D., Li, S., & Ji, R. (2015). 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    A decision support system framework to track consumer sentiments in social media

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    With the evolution of web 2.0 and social networks, customers and companies’ online interaction is growing at a fast pace, containing valuable insights about consumers’ expectations that should be monitored and explored in a day-to-day basis. However, such information is highly unstructured and difficult to analyze. There is an urgent need to set up transparent methods and processes to integrate such information in the tourism industry technological infrastructure, especially for small firms that are unable to pay for expensive services to monitor their online reputation. The current paper uses a text mining and sentimental analysis technique to structure online reviews and present them on a decision support system with two different dashboards to assist in decision-making. Such system may help managers develop new insights and strategies aligned with consumers’ expectations in a much more flexible and sustainable pace.info:eu-repo/semantics/acceptedVersio

    Structured sentiment analysis in social media

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    Harvesting and summarizing user-generated content for advanced speech-based human-computer interaction

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    Thesis (Ph. D.)--Massachusetts Institute of Technology, Dept. of Electrical Engineering and Computer Science, 2012.Cataloged from PDF version of thesis.Includes bibliographical references (p. 155-164).There have been many assistant applications on mobile devices, which could help people obtain rich Web content such as user-generated data (e.g., reviews, posts, blogs, and tweets). However, online communities and social networks are expanding rapidly and it is impossible for people to browse and digest all the information via simple search interface. To help users obtain information more efficiently, both the interface for data access and the information representation need to be improved. An intuitive and personalized interface, such as a dialogue system, could be an ideal assistant, which engages a user in a continuous dialogue to garner the user's interest and capture the user's intent, and assists the user via speech-navigated interactions. In addition, there is a great need for a type of application that can harvest data from the Web, summarize the information in a concise manner, and present it in an aggregated yet natural way such as direct human dialogue. This thesis, therefore, aims to conduct research on a universal framework for developing speech-based interface that can aggregate user-generated Web content and present the summarized information via speech-based human-computer interaction. To accomplish this goal, several challenges must be met. Firstly, how to interpret users' intention from their spoken input correctly? Secondly, how to interpret the semantics and sentiment of user-generated data and aggregate them into structured yet concise summaries? Lastly, how to develop a dialogue modeling mechanism to handle discourse and present the highlighted information via natural language? This thesis explores plausible approaches to tackle these challenges. We will explore a lexicon modeling approach for semantic tagging to improve spoken language understanding and query interpretation. We will investigate a parse-and-paraphrase paradigm and a sentiment scoring mechanism for information extraction from unstructured user-generated data. We will also explore sentiment-involved dialogue modeling and corpus-based language generation approaches for dialogue and discourse. Multilingual prototype systems in multiple domains have been implemented for demonstration.by Jingjing Liu.Ph.D

    Semantics-Driven Aspect-Based Sentiment Analysis

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    People using the Web are constantly invited to share their opinions and preferences with the rest of the world, which has led to an explosion of opinionated blogs, reviews of products and services, and comments on virtually everything. This type of web-based content is increasingly recognized as a source of data that has added value for multiple application domains. While the large number of available reviews almost ensures that all relevant parts of the entity under review are properly covered, manually reading each and every review is not feasible. Aspect-based sentiment analysis aims to solve this issue, as it is concerned with the development of algorithms that can automatically extract fine-grained sentiment information from a set of reviews, computing a separate sentiment value for the various aspects of the product or service being reviewed. This dissertation focuses on which discriminants are useful when performing aspect-based sentiment analysis. What signals for sentiment can be extracted from the text itself and what is the effect of using extra-textual discriminants? We find that using semantic lexicons or ontologies, can greatly improve the quality of aspect-based sentiment analysis, especially with limited training data. Additionally, due to semantics driving the analysis, the algorithm is less of a black box and results are easier to explain

    SSentiaA: A Self-Supervised Sentiment Analyzer for Classification From Unlabeled Data

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    In recent years, supervised machine learning (ML) methods have realized remarkable performance gains for sentiment classification utilizing labeled data. However, labeled data are usually expensive to obtain, thus, not always achievable. When annotated data are unavailable, the unsupervised tools are exercised, which still lag behind the performance of supervised ML methods by a large margin. Therefore, in this work, we focus on improving the performance of sentiment classification from unlabeled data. We present a self-supervised hybrid methodology SSentiA (Self-supervised Sentiment Analyzer) that couples an ML classifier with a lexicon-based method for sentiment classification from unlabeled data. We first introduce LRSentiA (Lexical Rule-based Sentiment Analyzer), a lexicon-based method to predict the semantic orientation of a review along with the confidence score of prediction. Utilizing the confidence scores of LRSentiA, we generate highly accurate pseudo-labels for SSentiA that incorporates a supervised ML algorithm to improve the performance of sentiment classification for less polarized and complex reviews. We compare the performances of LRSentiA and SSSentA with the existing unsupervised, lexicon-based and self-supervised methods in multiple datasets. The LRSentiA performs similarly to the existing lexicon-based methods in both binary and 3-class sentiment analysis. By combining LRSentiA with an ML classifier, the hybrid approach SSentiA attains 10%–30% improvements in macro F1 score for both binary and 3-class sentiment analysis. The results suggest that in domains where annotated data are unavailable, SSentiA can significantly improve the performance of sentiment classification. Moreover, we demonstrate that using 30%–60% annotated training data, SSentiA delivers similar performances of the fully labeled training dataset

    CREATE: Concept Representation and Extraction from Heterogeneous Evidence

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    Traditional information retrieval methodology is guided by document retrieval paradigm, where relevant documents are returned in response to user queries. This paradigm faces serious drawback if the desired result is not explicitly present in a single document. The problem becomes more obvious when a user tries to obtain complete information about a real world entity, such as person, company, location etc. In such cases, various facts about the target entity or concept need to be gathered from multiple document sources. In this work, we present a method to extract information about a target entity based on the concept retrieval paradigm that focuses on extracting and blending information related to a concept from multiple sources if necessary. The paradigm is built around a generic notion of concept which is defined as any item that can be thought of as a topic of interest. Concepts may correspond to any real world entity such as restaurant, person, city, organization, etc, or any abstract item such as news topic, event, theory, etc. Web is a heterogeneous collection of data in different forms such as facts, news, opinions etc. We propose different models for different forms of data, all of which work towards the same goal of concept centric retrieval. We motivate our work based on studies about current trends and demands for information seeking. The framework helps in understanding the intent of content, i.e. opinion versus fact. Our work has been conducted on free text data in English. Nevertheless, our framework can be easily transferred to other languages
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