An overview of fuzzy multi-criteria decisionmaking methods in hospitality and tourism industries: bibliometrics, methodologies, applications and future directions

Stakeholders in hospitality and tourism industries are involved in many decision-making scenarios. Multi-criteria decision-making (MCDM) methods have been widely used in hospitality and tourism industries. Although some articles summarised the applications of MCDM models in hospitality and tourism industries, they ignored the fuzziness of individual cognition in an uncertain environment. In addition, these surveys lacked a comprehensive overview from the perspective of bibliometrics analysis and content analysis regarding the whole hospitality and tourism industries. To analyse the applications of fuzzy MCDM methods in hospitality and tourism industries and further explore future research directions, this article reviews 85 selected papers published from 1997 to 2022 regarding fuzzy MCDM models applied in hospitality and tourism industries. Through analysing the results of bibliometric analysis, methodologies and applications, we found that analytic hierarchy process (AHP) and TOPSIS methods are the most widely used MCDM methods, and tourism evaluation, hotel evaluation and selection, tourism destination evaluation and selection are the most attractive research issues in hospitality and tourism industries. Finally, future research directions are proposed from three aspects. This article provides insights for researchers and practitioners who have interest in fuzzy MCDM models in hospitality and tourism industries

A systematic review on multi-criteria group decision-making methods based on weights: analysis and classification scheme

Interest in group decision-making (GDM) has been increasing prominently over the last decade. Access to global databases, sophisticated sensors which can obtain multiple inputs or complex problems requiring opinions from several experts have driven interest in data aggregation. Consequently, the field has been widely studied from several viewpoints and multiple approaches have been proposed. Nevertheless, there is a lack of general framework. Moreover, this problem is exacerbated in the case of experts’ weighting methods, one of the most widely-used techniques to deal with multiple source aggregation. This lack of general classification scheme, or a guide to assist expert knowledge, leads to ambiguity or misreading for readers, who may be overwhelmed by the large amount of unclassified information currently available. To invert this situation, a general GDM framework is presented which divides and classifies all data aggregation techniques, focusing on and expanding the classification of experts’ weighting methods in terms of analysis type by carrying out an in-depth literature review. Results are not only classified but analysed and discussed regarding multiple characteristics, such as MCDMs in which they are applied, type of data used, ideal solutions considered or when they are applied. Furthermore, general requirements supplement this analysis such as initial influence, or component division considerations. As a result, this paper provides not only a general classification scheme and a detailed analysis of experts’ weighting methods but also a road map for researchers working on GDM topics or a guide for experts who use these methods. Furthermore, six significant contributions for future research pathways are provided in the conclusions.The first author acknowledges support from the Spanish Ministry of Universities [grant number FPU18/01471]. The second and third author wish to recognize their support from the Serra Hunter program. Finally, this work was supported by the Catalan agency AGAUR through its research group support program (2017SGR00227). This research is part of the R&D project IAQ4EDU, reference no. PID2020-117366RB-I00, funded by MCIN/AEI/10.13039/ 501100011033.Peer ReviewedPostprint (published version

Underground Mining Method Selection With the Hesitant Fuzzy Linguistic Gained and Lost Dominance Score Method

Underground mining method selection is a critical decision problem for available underground ore deposits in exploitation design. As many comprehensive factors, such as physical parameters, economic benefits, and environmental effects, are claimed to be established and a group of experts are involved in the issue, the underground mining method selection is deemed as a multiple experts multiple criteria decision making problem. Classical mining method assessment exists some gaps due to the way of representing opinions. To address this matter, a hesitant fuzzy linguistic gained and lost dominance score method is investigated in this paper. To enhance the flexibility and gain more information, mining planning engineers are allowed to convey their knowledge using hesitant fuzzy linguistic term sets in the underground mining method selection process. A novel score function of hesitant fuzzy linguistic term set is introduced to compare any hesitant fuzzy linguistic term sets. Then, based on the score function, a weight determining function is proposed to calculate the weights of criteria, which can magnify the ‘‘importance’’ and ‘‘unimportance’’ of criteria. To select the mining method, the hesitant fuzzy linguistic gained and dominance score method is developed. A case study concerning selecting a extraction method for a real mine in Yunnan province of China is presented to illustrate the applicability of the proposed method. The effectiveness of the proposed method is finally verified by comparing with other ranking methodsNational Natural Science Foundation of China under Grant 71501135 and Grant 717711562019 Sichuan Planning Project of Social Science under Grant SC18A0072018 Key Project of the Key Research Institute of Humanities and Social Sciences in Sichuan Province under Grant Xq18A01 and Grant LYC18-02Electronic Commerce and Modern Logistics Research Center Program, Key Research Base of Humanities and Social Science, Sichuan Provincial Education Department, under Grant DSWL18-2Spark Project of Innovation, Sichuan University, under Grant 2018hhs-43Scientific Research Foundation for Excellent Young Scholars, Sichuan University, under Grant 2016SCU04A23

Application of a hybrid MCDM method in construction logistics

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RISK PRIORITY EVALUATION OF POWER TRANSFORMER PARTS BASED ON HYBRID FMEA FRAMEWORK UNDER HESITANT FUZZY ENVIRONMENT

The power transformer is one of the most critical facilities in the power system, and its running status directly impacts the power system's security. It is essential to research the risk priority evaluation of the power transformer parts. Failure mode and effects analysis (FMEA) is a methodology for analyzing the potential failure modes (FMs) within a system in various industrial devices. This study puts forward a hybrid FMEA framework integrating novel hesitant fuzzy aggregation tools and CRITIC (Criteria Importance Through Inter-criteria Correlation) method. In this framework, the hesitant fuzzy sets (HFSs) are used to depict the uncertainty in risk evaluation. Then, an improved HFWA (hesitant fuzzy weighted averaging) operator is adopted to fuse risk evaluation for FMEA experts. This aggregation manner can consider different lengths of HFSs and the support degrees among the FMEA experts. Next, the novel HFWGA (hesitant fuzzy weighted geometric averaging) operator with CRITIC weights is developed to determine the risk priority of each FM. This method can satisfy the multiplicative characteristic of the RPN (risk priority number) method of the conventional FMEA model and reflect the correlations between risk indicators. Finally, a real example of the risk priority evaluation of power transformer parts is given to show the applicability and feasibility of the proposed hybrid FMEA framework. Comparison and sensitivity studies are also offered to verify the effectiveness of the improved risk assessment approach