94,212 research outputs found

    Horizontal Violence Effect on Nurse Retention

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    Horizontal violence is known by a variety of terms such as lateral violence, bullying, and incivility. Christie and Jones (2014) describe lateral violence as a problem in nursing where a behavior is demonstrated through harmful actions that occur between nurses. Studies have revealed how horizontal violence affects nurse retention. Horizontal violence is a relevant issue in the healthcare community, yet often goes undiscussed. Walrafen (2012) explains that an outcome of horizontal violence in nursing is directly proportional to a decrease in retention of nurses. Sherman (2012) proclaimed that nurses who are subjected to horizontal violence have low self-esteem, depression, excessive sick leave, and poor morale. As Wilson (2011) identified nurses, who witness or experience horizontal violence have an increased desire to leave the organization where the bullying takes place. Horizontal violence is a pervasive source of occupational stress with physical, psychological, and organizational consequences (Hauge, et al, 2010). Roy (2007) describes this as an unkind, discourteous manner in which nurses relate to their colleagues. As nurses seek to perform their daily tasks, other co-workers may embarrass them for their lack of knowledge, tease them as they participate in informal cliques, or demean them for their technique (Bakker, 2012). Creating excuses, taunting, and refusing to share information, nursing education or knowledge are examples of horizontal violence (Ball, 1996)

    Managing knowledge in organizations : a Nonaka’s SECI model operationalization

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    Purpose: The SECI model (Nonaka, 1994) is the best-known conceptual framework for understanding knowledge generation processes in organizations. To date, however, empirical support for this framework has been overlooked. The present study aims to provide an evidence-based groundwork for the SECI model by testing a multidimensional questionnaire Knowledge Management SECI Processes Questionnaire (KMSP-Q) designed to capture the knowledge conversion modes theorized by Nonaka. Methodology: In a twofold study, the SECI model was operationalized via the KMSP-Q. Specifically, Study One tested its eight-dimensional structure through exploratory and confirmatory factorial analyses on 372 employees from different sectors. Study Two examined the construct validity and reliability by replicating the KMSP-Q factor structure in knowledge-intensive contexts (on a sample of 466 health-workers), and by investigating the unique impact of each dimension on some organizational outcomes (i.e., performance, innovativeness, collective efficacy). Findings: The overall findings highlighted that the KMSP-Q is a psychometrically robust questionnaire in terms of both dimensionality and construct validity, the different knowledge generation dimensions being specifically linked to different organizational outcomes. Research/Practical Implications: The KMSP-Q actualizes and provides empirical consistency to the theory underlying the SECI model. Moreover, it allows for the monitoring of an organization’s capability to manage new knowledge and detect the strengths/weaknesses of KM-related policies and programs. Originality/Value: This paper proposes a comprehensive measure of knowledge generation in work contexts, highlighting processes that organizations are likely to promote in order to improve their performance through the management of their knowledge resources

    Ocean governance: the New Zealand dimension

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      The Oceans Governance project was funded by the Emerging Issues Programme, overseen by the Institute of Policy Studies at Victoria University of Wellington. Its primary goal is to provide interested members of the public and policymakers with a general overview and a description of the types of principles, planning tools and policy instruments that can be used to strengthen and improve marine governance in New Zealand. The major findings of this study are that the existing marine governance framework in New Zealand emphasises a traditional sector-by-sector approach to management and planning and that this fragmented governance framework contributes to a number of institutional challenges. In addition, the study identifies a number of factors that influence marine planning and decision-making in the country, including but not limited to; the relationships between economic use of marine resources and the maintenance of marine ecosystem services and goods; Māori interests, perspectives and treaty obligations; the role of international treaties and conventions; the synergistic and cumulative impacts of multiple use and climate disturbance on marine ecosystems, and the role of scientists and science in marine planning and decision-making.The report makes two general recommendations.  First, with respect to the territorial sea (which includes the marine area out to 12 nautical miles) the report recommends that regional councils develop integrative marine plans where conflict between users and users-ecosystems is likely to develop in the future.  Second, the report recommends the adoption of new role for central government to support an ecosystem-based approach to integrative marine planning and decision-making

    The influence of customer integration, integrated information technology, and relationship commitment on performance: a mediating and moderating analysis in supply chain management context

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    Esta investigación amplía el creciente cuerpo de la literatura sobre la integración de la cadena de suministro. A partir de diferentes teorías, desarrollamos hipótesis que proponen relaciones positivas entre la tecnología de información integrada, la integración de clientes, el compromiso relacional y el rendimiento financiero. Ademås, investigamos los roles complementarios del tamaño del departamento de TI y el apoyo de la alta dirección. Los resultados a partir de una muestra de 205 empresas de Egipto indican que la tecnología de información integrada y la integración de clientes pueden mejorar el rendimiento financiero. Adicionalmente, los resultados muestran un efecto mediador positivo de la integración de clientes en la relación entre tecnología de información integrada y el rendimiento financiero. Ademås, se confirma que el tamaño del departamento de TI y el apoyo de la alta dirección estån relacionados significativamente con la tecnología de información integrada. Finalmente, nuestros resultados también muestran un efecto positivo directo del compromiso relacional en la integración de clientes, así como un efecto moderador positivo del compromiso relacional en la relación entre la tecnología de información integrada y la integración de clientes.This research extends the developing body of literature on supply chain integration. Theorizing from the supply chain integration literatures, we develop hypotheses proposing direct, mediating, and moderating relations between integrated information technology, customer integration, relationship commitment, and financial performance. Also, we investigate the complementary roles of IT department size and top management support. Our findings from a sample of 205 firms in Egypt indicate that integrated information technology and customer integration can improve financial performance. In addition, our results show a mediating and positive effect of customer integration on the relation between integrated information technology and financial performance. Also, information technology department size and top management support are significantly related to integrated information technology. Finally, our results also show a direct and positive effect of relationship commitment on the customer integration, and a moderating and positive effect of relationship commitment on the relationship between integrated information technology and customer integration

    Navigating Through the Maze of Business Process Change Methods

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    Business Process Management (BPM) is an approach adopted by many organizations for improving their business processes in order to serve their customers more efficiently and effectively. Literature on BPM offers a plethora of methods used as a guide when improving business processes. Some are promoted as methods for process reengineering, while others as methods for improvement, redesign, or innovation. The number of BPM methods is overwhelming, such that organizations are faced with the challenge to select one that best fits their needs. In this paper, we follow a systematic literature review approach to investigate the characteristics of existing BPM methods. We find that the ambition, nature and perspective of the methods are important to determine whether they can be used for radical or incremental process change. Our findings point to the lack of research done on methods for radical process change

    Strategic I/O Psychology and the Role of Utility Analysis Models

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    In the 1990’s, the significance of human capital in organizations has been increasing,and measurement issues in human resource management have achieved significant prominence. Yet, I/O psychology research on utility analysis and measurement has actually declined. In this chapter we propose a decision-based framework to review developments in utility analysis research since 1991, and show that through lens of this framework there are many fertile avenues for research. We then show that both I/O psychology and strategic HRM research and practice can be enhanced by greater collaboration and integration, particularly regarding the link between human capital and organizational success. We present an integrative framework as the basis for that integration, and illustrate its implications for future research

    Online Dispute Resolution Through the Lens of Bargaining and Negotiation Theory: Toward an Integrated Model

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    [Excerpt] In this article we apply negotiation and bargaining theory to the analysis of online dispute resolution. Our principal objective is to develop testable hypotheses based on negotiation theory that can be used in ODR research. We have not conducted the research necessary to test the hypotheses we develop; however, in a later section of the article we suggest a possible methodology for doing so. There is a vast literature on negotiation and bargaining theory. For the purposes of this article, we realized at the outset that we could only use a small part of that literature in developing a model that might be suitable for empirical testing. We decided to use the behavioral theory of negotiation developed by Richard Walton and Robert McKersie, which was initially formulated in the 1960s. This theory has stood the test of time. Initially developed to explain union-management negotiations, it has proven useful in analyzing a wide variety of disputes and conflict situations. In constructing their theory, Walton and McKersie built on the contributions and work of many previous bargaining theorists including economists, sociologists, game theorists, and industrial relations scholars. In this article, we have incorporated a consideration of the foundations on which their theory was based. In the concluding section of the article we discuss briefly how other negotiation and bargaining theories might be applied to the analysis of ODR

    SUPPLY CHAIN INTEGRATION IN THE FOOD AND CONSUMER GOODS INDUSTRIES

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    The interorganizational structures necessary to implement and achieve the logistical performance improvements identified in the Efficient Consumer Response (ECR) initiative and related supply chain management concepts are difficult to develop. Firms continue to struggle to implement integrated programs and techniques, particularly with respect to changing operating structures, relationships, and mindsets to facilitate true supply chain integration. This research explores the logistical strategies and structures used by selected food and consumer goods firms to integrate their supply chains. It illustrates effective integration strategies and identifies critical success factors and barriers to successful ECR implementation. A framework is used to guide managers in developing the competencies essential to integrating the supply chain and to establishing the relationships necessary to operate in an ECR environment. The framework, entitled Supply Chain 2000, depicts supply chain value creation as achieving synchronization and coordination across four critical supply chain flows: product/service; market accommodation; information; and cash.Industrial Organization,
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