Delivering services by building and running virtual organisations

Non peer reviewedPostprin

A Direct Reputation Model for VO Formation

We show that reputation is a basic ingredient in the Virtual Organisation (VO) formation process. Agents can use their experiences gained in direct past interactions to model other’s reputation and deciding on either join a VO or determining who is the most suitable set of partners. Reputation values are computed using a reinforcement learning algorithm, so agents can learn and adapt their reputation models of their partners according to their recent behaviour. Our approach is especially powerful if the agent participates in a VO in which the members can change their behaviour to exploit their partners. The reputation model presented in this paper deals with the questions of deception and fraud that have been ignored in current models of VO formation

MULTIAGENT SYSTEMS FOR SHOP FLOOR ARHITECTURE MANAGEMENT

The paper presents the problem of shop floor agility. In order to cope with the disturbances and uncertainties that characterise the current business scenarios faced by manufacturing companies, the capability of their shop floors needs to be improved quickly, such that these shop floors may be adapted, changed or become easily modifiable (shop floor reengineering). One of the critical elements in any shop floor reengineering process is the way the control/supervision architecture is changed or modified to accommodate for the new process and equipment. This paper, therefore, proposes an multi-agent architecture to support the fast adaptation or changes in the control/supervision architecture.multi-agent system, shop floor agility, control/supervision architecture, virtual organisation.

Enhancing MAS environments with organizational mechanisms

Electronic version of an article published as International Journal on Arti cial Intelligence Tools Vol. 20, No. 4 (2011) 663-691. DOI10.1142/S0218213011000395 © [copyright World Scientific Publishing Company] [http://www.worldscientific.com/]This work proposes a new coordination system for the environment of a Multi-Agent System by merging the features from two important contributions to this field of research, Organizational Mechanisms and Artifacts. Organizational mechanisms can be introduced into a Multi-Agent System with the aim of influencing the behavior of agents populating it to achieve their goals in a proper way. In this paper, we propose to model organizational mechanisms by means of artifacts, which are non-proactive entities used by agents. Artifacts were presented within the Agents & Artifacts conceptual framework, and that present good advantages for coordinating agents' environments. We put forward a formal model that defines how organizational mechanisms can be designed by using artifacts theory. We validate the approach by presenting a case study focused on a real health care domain problem. Additionally, the Artifacts for Organizational Mechanisms are compared with some different proposed artifacts. © 2011 World Scientific Publishing Company.This work is supported by TIN2009-13839-C03 and PROMETEO/2008/051 projects of the Spanish government, CONSOLIDER-INGENIO 2010 under grant CSD2007-00022, and the COST Action IC0801.Esparcia García, S.; Argente Villaplana, E.; Centeno, R.; Hermoso, R. (2011). Enhancing MAS environments with organizational mechanisms. International Journal on Artificial Intelligence Tools. 20(4):663-690. https://doi.org/10.1142/S0218213011000395S663690204E. Argente, Frontiers in Artificial Intelligence and Applications 113 (IOS Press, 2004) pp. 309–316.A. Omicini, Agent-Oriented Software Engineering (Springer, 2001) pp. 311–326.Parunak, H. V. D., & Weyns, D. (2006). Guest editors’ introduction, special issue on environments for multi-agent systems. Autonomous Agents and Multi-Agent Systems, 14(1), 1-4. doi:10.1007/s10458-006-9003-4BERNON, C., COSSENTINO, M., & PAVÓN, J. (2005). Agent-oriented software engineering. The Knowledge Engineering Review, 20(2), 99-116. doi:10.1017/s0269888905000421Hübner, J. F., Boissier, O., Kitio, R., & Ricci, A. (2009). Instrumenting multi-agent organisations with organisational artifacts and agents. Autonomous Agents and Multi-Agent Systems, 20(3), 369-400. doi:10.1007/s10458-009-9084-yVan Gigch, J. P. (1991). System Design Modeling and Metamodeling. doi:10.1007/978-1-4899-0676-2Norman, T. J., Preece, A., Chalmers, S., Jennings, N. R., Luck, M., Dang, V. D., … Fiddian, N. J. (2004). Agent-based formation of virtual organisations. Knowledge-Based Systems, 17(2-4), 103-111. doi:10.1016/j.knosys.2004.03.00

A high-level semiotic trust agent scoring model for collaborative virtual organisations

In this paper, we describe how a semiotic ladder, together with a supportive trust agent, can be used to address “soft” trust issues in the context of collaborative Virtual Organisations (VO). The intention is to offer all parties better support for trust (as reputation) management including the reduction of risk and improved reliability of VO e-services. The semiotic ladder is intended to support the VO e-service lifecycle through the articulation of e-trust at various levels of system abstraction, including trust as measurable confidence. At the social level, reputation and reliability measures of e-trust are the relevant dimensions as regards choice of VO partner and are also relevant to the negotiation of service level agreements between the VO partners. By contrast, at the lower levels of the trust ladder, e-trust measures typically address the degree to which secure sign on and message level security conforms to various tangible technological security protocols. The novel trust agent provides the e-service consumer with an objective measure of the trustworthiness of the e-service at run-time, just prior to its actual consumption. Specifically, VO e-service consumer confidence level is informed, by leveraging third party objective evidence. This evidence comprises a set of Corporate Governance (CG) scores. These scores are used as a trust proxy for the "real" owner of the VO. There are also inherent limitations associated with the use of CG scores. These are duly acknowledged

Personalized Decentralized Communication

Search engines, portals and topic-centered web sites are all attempts to create more or less personalized web-services. However, no single service can in general fulfill all needs of a particular user, so users have to search and maintain personal profiles at several locations. We propose an architecture where each person has his own information management environment where all personalization is made locally. Information is exchanged with other’s if it’s of mutual interest that the information is published or received. We assume that users are self-interested, but that there is some overlap in their interests. Our recent work has focused on decentralized dissemination of information, specifically what we call decentralized recommender systems. We are investigating the behavior of such systems and have also done some preliminary work on the users’ information environment

Choosing an organisational form: the case of collaborative procurement initiatives

This paper deals with different organisational forms of collaborative procurement and provides insight into when to use which form. Different forms from the literature are compared with empirical examples to give an overview of forms, which are then described in terms of strategy, skills and organisation. Whilst acknowledging variations, the paper distinguishes between two main forms: virtual networks and third-party organisations. Using empirical data and four theoretical perspectives (transaction cost economics, resource-based view, contingency theory, agency theory), the paper reflects on when which form can be used and presents an overall framework to help choose an organisational for