Agile at scale : a summary of the 8th International Workshop on Large-Scale Agile Development

The Large-Scale Agile Development workshop explored the main research challenges in large-scale software development. We considered multi-site organisations with large-scale projects that include a large number of teams adopting agile methods. Such topics include inter-team coordination, knowledge sharing, large project organisation, agile transformation, agile teamwork quality, project models that facilitate several self-organising teams, and practices for scaling agile methods. We accepted five full research papers, which are included in this volume. The accepted papers report empirical research studies using surveys, observations and case studies. Also, an interactive online discussion session was conducted to compare the two approaches, SAFe and Spotify. The workshop participants, which were around a hundred people, joined this discussion to compare the two approaches and suggest some future research questions about the hybridisation of SAFe and Spotify. This workshop summary contributes as a current snapshot of research along with some results from an interactive discussion about SAFe and Spotify

Is there such a thing as agile IT program management?

This paper presents early evidence of agile methods in IT enabled transformational programs of high strategic significance and substantial complexity in large organisations. Based on interviews of top management, and program and project managers, we discuss the key drivers that lead to agile IT enabled programs and some of the barriers encountered while managing IT enabled programs in an agile manner. In addition to the need for fast response to environmental changes, strong IT-business collaboration, and efficient resource use by minimising governance burden, we found that organisations are adopting agile practices in program management as transitory step towards achieving enterprise agility. In doing so agile and non-agile projects co-exist within a program thus creating new coordination challenges. Programs with high degree of agile methods adoption face similar challenges in coordinating with the rest of the organisation which operates in non-agile manner. The paper aims to contribute to fostering scholarly discussion on implementation of agile practices in major projects and programs, an emerging area of research with scarce academic literature

Empirical Investigation on Agile Methods Usage: Issues Identified from Early Adopters in Malaysia

Agile Methods are a set of software practices that can help to produce products faster and at the same time deliver what customers want. Despite the benefits that Agile methods can deliver, however, we found few studies from the Southeast Asia region, particularly Malaysia. As a result, less empirical evidence can be obtained in the country making its implementation harder. To use a new method, experience from other practitioners is critical, which describes what is important, what is possible and what is not possible concerning Agile. We conducted a qualitative study to understand the issues faced by early adopters in Malaysia where Agile methods are still relatively new. The initial study involves 13 participants including project managers, CEOs, founders and software developers from seven organisations. Our study has shown that social and human aspects are important when using Agile methods. While technical aspects have always been considered to exist in software development, we found these factors to be less important when using Agile methods. The results obtained can serve as guidelines to practitioners in the country and the neighbouring regions

Spotify tailoring for promoting effectiveness in cross-functional autonomous squads

Organisations tend to tailor agile methods to scale employed practices to have cross-functional autonomous teams while promoting sustainable creative and productive development at a constant pace. Thus, it is important to investigate how organisations tailor agile practices to get the balance right between teams' autonomy and alignment. Spotify model is originally introduced to facilitate the development of music streaming services in a very large-scale project with a Business-to-Consumer (B2C) model. However, developing a large-scale mission-critical project with a Business-to-Business (B2B) model is not essentially supported by the Spotify model. Thus, embracing Spotify model for such projects should be concerned about the question of how Spotify practices are adjusted to promote the effectiveness of cross-functional autonomous squads in a mission-critical project with B2B model? In this paper, we conduct a longitudinal embedded case study, which lasted 21 months during which 14 semi-structured interviews were conducted. The Grounded Theory (GT) is adopted to analyse the collected data. As a result, we identify practices and processes that promote effectiveness in cross-functional autonomous squads, which have never been discussed in terms of Spotify model before. We also present Spotify Tailoring by highlighting modified and newly introduced practices by the organisation in which the case study was conducted

Leadership challenges of large-scale agile transformations

Compelled by the digital transformation revolution and the need for organisational agility in environments of high unpredictability, many organisations are striving to achieve organisational agility by adopting agile practices and agile ways of working, and undertaking enterprise-wide agile transformations. While studies have investigated the challenges such undertakings face, there is little academic research on the experiences of leaders involved in such agile transformations, leading to concerns that research is not addressing challenges faced in practice, and organisations are missing opportunities to provide necessary support. The research method adopted was qualitive and exploratory, limited to a case study of a single organisation in the South African banking sector undertaking an agile transformation. Thirteen in-depth interviews with leaders at senior levels within the organisation were conducted. The study found that leaders had to change leadership styles because of the agile transformation, away from command-and-control towards a combination of distributed, empowering, sharing and servant leadership styles. The study contributes to the academic literature on the leadership of agile transformations for large corporates, and provides organisations with valuable input to improve the success of such undertakings, and to identify the critical leadership attributes for the agile, new ways of working.Mini Dissertation (MBA)--University of Pretoria, 2019.ls2020Gordon Institute of Business Science (GIBS)MB

Enterprise Agility: Why Is Transformation so Hard?

Enterprise agility requires capabilities to transform, sense and seize new business opportunities more quickly than competitors. However, acquiring those capabilities, such as continuous delivery and scaling agility to product programmes, portfolios and business models, is challenging in many organisations. This paper introduces definitions of enterprise agility involving business management and cultural lenses for analysing large-scale agile transformation. The case organisation, in the higher education domain, leverages collaborative discovery sprints and an experimental programme to enable a bottom-up approach to transformation. Meanwhile the prevalence of bureaucracy and organisational silos are often contradictory to agile principles and values. The case study results identify transformation challenges based on observations from a five-month research period. Initial findings indicate that increased focus on organisational culture and leveraging of both bottom-up innovation and supportive top-down leadership activities, could enhance the likelihood of a successful transformation

Management Challenges for DevOps Adoption within UK SMEs

The DevOps phenomenon is gathering pace as more UK organisations seek to leverage the benefits it can potentially bring to software engineering functions. However substantial organisational change is inherent to adopting DevOps, especially where there are prior and established methods. As part of a wider piece of doctoral research investigating the management challenges of DevOps adoption, we present early findings of a six month qualitative diary study following the adoption of DevOps within a UK based SME with over 200 employees. We find that within our case study organisation, the DevOps approach is being adopted for the development of a new system used both internally and by customers. DevOps, conceptually, appears to be generally well regarded, but in reality is proving difficult to fully adopt. This difficulty is down to a combination of necessity in maintaining a legacy system, lack of senior management buy-in, managerial structure and resistance. Additionally, we are finding evidence of job crafting, especially with the software developers. Taken together, we put forward the argument that DevOps is an interdisciplinary topic which would greatly benefit from further management and potentially psychology oriented research attention

Doing, being, becoming: a historical appraisal of the modalities of project-based learning

Any pedagogy of media practice sits at the intersection between training for employment and education for critical thinking. As such, the use of projects is a primary means of structuring learning experiences as a means of mirroring professional practice. Yet, our understanding of the nature of projects and of project-based learning is arguably under-theorised and largely taken for granted. This paper attempts to address this issue through a synthesis of the literature from organisational studies and experiential learning. The article aims to shift the debate around project-based learning away from an instrumentalist agenda, to one that considers the social context and lived experience of projects and re-conceptualises projects as ontological modalities of doing, being and becoming. In this way, the article aims to provide a means for thinking about the use of project-based learning within the media practice curriculum that draws on metaphors of discovery, rather than of construction

Distributed software development in a financial services organisation

The outsourcing of IS functionality to offshore development firms has been a growth industry that has blossomed over the last 10 years. This is as a result of organisations, seeking to optimise costs, mitigate risks, and achieve greater return on shareholder value by delegating the delivery of business information systems and applications to third party vendors. At the same time, distributed approaches to software development has arisen, there has been a growing interest in the applicability of lightweight or Agile development methodologies. As such, this paper this paper discusses experiences of a European Financial Services firm in outsourcing, and subsequently offshoring, two of its IT projects to vendor firms in India, where Agile approaches were used. The authors provide a model of the financial firm’s critical success factors presented as a frame of reference for others interested and involved in this topical area