Social and AR Applications Using the User’s Context and User Generated Content

The core business of Mobile Network Operators (MNO) has moved from network management and phone services to service providing. In contrast to Information Communication Technology (ICT) service providers, MNOs handle large amounts of their customers’ context data and generated content, which can be used to bring value-added services to customers and therefore, generate solid revenues. Given this scenario, this paper describes how Telecom Italia (a major Italian MNO) has prototyped such type of services after a deep research performed in the context-awareness and context management field and using its user-generated content management facilities in federation with other platforms and systems

Patents used by NPE as an Open Information System in Web 2.0 - Two mini case studies

The Information Systems around patents are complex, their study coupled with a creative vision of "out of the box", overcomes the strict basic functions of the patent. We have, on several occasions, guiding research around the patent solely-based on information, since the writing of new patents ; invalidation of existing patents, the creation of value-added information and their links to other Information Systems. The traditional R&D based on heavy investments is one type of technology transfer. But, patent information is also, another powerful tool of technology transfer, innovation and creativity. Indeed, conduct research on the patent, from an academic viewpoint, although not always focusing only on financial revenue, can be considered as a form of "Non Practicing Entities" (NPE) activity, called rightly or wrongly "Patent Trolls". We'll see why the term "patent troll" for this activity is controversial and inappropriate. The research we will describe in this paper falls within this context. We show two case studies of efficient use of patent information in Emerging countries, the first concern the pharmaceutical industry in Brazil and the second, the oil industry in Algeria.Comment: 10 pages, 3 figure

Approche conceptuelle par un processus d'annotation pour la repr\'esentation et la valorisation de contenus informationnels en intelligence \'economique (IE)

In the era of the information society, the impact of the information systems on the economy of material and immaterial is certainly perceptible. With regards to the information resources of an organization, the annotation involved to enrich informational content, to track the intellectual activities on a document and to set the added value on information for the benefit of solving a decision-making problem in the context of economic intelligence. Our contribution is distinguished by the representation of an annotation process and its inherent concepts to lead the decisionmaker to an anticipated decision: the provision of relevant and annotated information. Such information in the system is made easy by taking into account the diversity of resources and those that are well annotated so formally and informally by the EI actors. A capital research framework consist of integrating in the decision-making process the annotator activity, the software agent (or the reasoning mechanisms) and the information resources enhancement

INTELLIGENT VIRTUAL ASSISTANT FOR GAMIFIED ENVIRONMENTS

As the body of Information Systems (IS) research on social media grows, it faces increasing challenges of staying relevant to real world contexts. In this research-in-progress paper, we analyze and contrast research on social media in the e-government field and in IS research, by reviewing and categorizing 63 studies published in key journal outlets, in order to identify and complement research foci and gaps. We find that in comparison with e-government social media research, IS studies tend to adopt an abstract view of the individual user, focus on a monetary view of value added by social media, and overlook the role of contextual factors. We thus propose an extended framework for mapping social media research, by including a focus on the role of context and environment, and identify a research agenda for future studies on social media-related phenomena relevant to real world contexts

LEARNING FROM E-GOVERNMENT: AN AGENDA FOR SOCIAL MEDIA RESEARCH IN IS

As the body of Information Systems (IS) research on social media grows, it faces increasing challenges of staying relevant to real world contexts. In this research-in-progress paper, we analyze and contrast research on social media in the e-government field and in IS research, by reviewing and categorizing 63 studies published in key journal outlets, in order to identify and complement research foci and gaps. We find that in comparison with e-government social media research, IS studies tend to adopt an abstract view of the individual user, focus on a monetary view of value added by social media, and overlook the role of contextual factors. We thus propose an extended framework for mapping social media research, by including a focus on the role of context and environment, and identify a research agenda for future studies on social media-related phenomena relevant to real world contexts

Real-time measurement and estimation of factory CO2 emissions

The motivation for the thesis was to investigate the feasibility of creating a dynamic system for displaying caused CO2 emissions from a factory environment. Nordkalk’s factory in Parainen, Finland, was used to provide real process data to aid in the research. This research topic required the thesis author to acquire deep knowledge and understanding of the methods to obtain the necessary data and of the technologies required to implement such as system. The information was collected from sources such as literature, factory process data, technology manuals and reference data. Based on this information, key components of the system were created, which made use of the collected process data. Research was done regarding the use of both measured and estimated power usage and caused CO2 emissions data and the feasibility of estimation. The implemented system components made use of technologies such as .Net Framework, C# language, SQL, OPC UA and SVG graphics. The components implemented the factory process data recording and visualization of the data. Manual analysis was done to evaluate the possibility of estimating CO2 emissions. The result of the thesis research, shows that it is possible to create a dynamic open system, which could provide detailed information on caused CO2 emissions in a factory context, that could be used together with other systems such as MES systems to create further added-value

A Multi-Agent Approach for Provisioning of e-Services in u-Commerce Environments

Purpose: Taking into account the importance of e-commerce and the current applications of AI techniques in this area, this research aims to adequate the design of a multi-agent system for the provisioning of e-services in u-commerce environments. This proposal is centred on the methods of evaluation in a u-e-commerce environment. Design/methodology/approach: The multi-agent systems (MAS) approach is based on an MAS model developed for AmI that has been redesigned to support u-commerce. The use of a recommendation system, previously developed by the research group, is suggested for this MAS. The methodological proposal centres on the evaluation of this type of system. Findings: The evaluation of this type of system is the principal problem of current research. Therefore, this is the main contribution of the paper. Research limitations/implications: The different evaluation methods that are proposed, whether qualitative or quantitative, offer the possibility of measuring the added value that the context can give to the use of e-services in different domains of application. Qualitative evaluation should consider the customer as a central piece in the system. In addition, quantitative methods should objectively evaluate the contribution of context to the application. Practical implications: At present, there is no single method for evaluating the benefits of different u-commerce systems, so a new method needs to be found based on these techniques. Originality/value: The research proposes an MAS designed for u-commerce domains, analyzes the capacity of trust management techniques in this environment, and proposes several evaluation methods to show the benefits of context information in the use of e-services. Several real developments are described to show the different applications of MAS in u-commerce and how evaluation is carried out.This work has been partially supported by Projects CICYT TIN2008-06742-C02-02/TSI, CICYT TEC2008-06732-C02-02/TEC, SINPROB, CAM CONTEXT and DPS2008-07029-C02-02.Publicad

The use of genre analysis in the design of electronic meeting systems

WOS:000237136400002 (Nº de Acesso Web of Science)Introduction. Genre analysis is an approach to study communication patterns and thus it can be applied to the specific context of meetings. This research investigates the use of genre analysis in the design of electronic meeting systems. Background. The primary goal of genre analysis is to understand how virtual communities use digital communication to collaborate. This knowledge is fundamental for informing the design of information systems, particularly in areas where communication and informality are paramount. However, the research literature does not report any experiments where genre analysis has been used to inform the design of electronic meeting systems. Problems. The paper tackles the following common problems found in current electronic meeting systems: (1) reduced organizational integration, neglecting many contextual cues and explaining factors necessary to make meeting outcomes usable within the organization; (2) lack of support to specific communities of users, stressing the dependency on a facilitator to configure and manage the technology; and (3) lack of support to meeting occurrences that span long time periods. Conclusions. The paper describes how genre analysis was used to develop electronic meeting systems for several organizations and meeting genres. It covers the complete design process, from genre elicitation to validation. The obtained results demonstrate that the genre approach produces electronic meeting systems focused on organizational integration, pre-configured to communities of users, supporting long-term usage and added organizational value

Integrating a health-related-quality-of-life module within electronic health records: a comparative case study assessing value added

<p>Abstract</p> <p>Background</p> <p>Health information technology (HIT) applications that incorporate point-of-care use of health-related quality of life (HRQL) assessments are believed to promote patient-centered interactions between seriously ill patients and physicians. However, it is unclear how willing primary care providers are to use such HRQL HIT applications. The specific aim of this study was to explore factors that providers consider when assessing the value added of an HRQL application for their geriatric patients.</p> <p>Methods</p> <p>Three case studies were developed using the following data sources: baseline surveys with providers and staff, observations of staff and patients, audio recordings of patient-provider interactions, and semi-structured interviews with providers and staff.</p> <p>Results</p> <p>The primary factors providers considered when assessing value added were whether the HRQL information from the module was (1) duplicative of information gathered via other means during the encounter; (2) specific enough to be useful and/or acted upon, and; (3) useful for enough patients to warrant time spent reviewing it for all geriatric patients. Secondary considerations included level of integration of the HRQL and EHR, impact on nursing workflow, and patient reluctance to provide HRQL information.</p> <p>Conclusions</p> <p>Health-related quality of life modules within electronic health record systems offer the potential benefit of improving patient centeredness and quality of care. However, the modules must provide benefits that are substantial and prominent in order for physicians to decide that they are worthwhile and sustainable. Implications of this study for future research include the identification of perceived "costs" as well as a foundation for operationalizing the concept of "usefulness" in the context of such modules. Finally, developers of these modules may need to make their products customizable for practices to account for variation in EHR capabilities and practice workflows.</p