Performance analysis of cellular networks.

Thesis (Ph.D.)-University of Natal, Durban, 2000.Performance analysis in cellular networks is the determination of customer orientated grade-of-service parameters, such as call blocking and dropping probabilities, using the methods of stochastic theory. This stochastic theory analysis is built on certain assumptions regarding the arrival and service processes of user-offered calls in a network. In the past, cellular networks were analysed using the classical assumptions, Poisson call arrivals and negative exponential channel holding times, borrowed from earlier fixed network analysis. However, cellular networks are markedly different from fixed networks, in that, they afford the user a unique opportunity: the ability to communicate while on the move. User mobility and various other cellular network characteristics, such as customer-billing, cell· layout and hand·off mechanisms, generally invalidate the use of Poisson arrivals and negative exponential holding times. Recent measurements on live networks substantiate this view. Consequently, over the past few years, there has been a noticeable shift towards using more generalised arrival and service distributions in the performance analysis of cellular networks. However, two shortcomings with the resulting models are that they suffer from state space explosion and / or they represent hand off traffic as a state dependent mean arrival rate (thus ignoring the higher moments of the hand-off arrival process). This thesis's contribution to cellular network analysis is a moment-based approach that avoids full state space description but ensures that the hand-off arrival process is modelled beyond the first moment. The thesis considers a performance analysis model that is based on Poisson new call arrivals, generalised hand-off call arrivals and a variety of channel holding times. The thesis shows that the performance analysis of a cellular network may be loosely decomposed into three parts, a generic cell traffic characterising model, a generic cell traffic blocking model and a quality of service evaluation model. The cell traffic characterising model is employed to determine the mean and variance of hand-off traffic offered by a cell to its neighbour. The cell traffic-blocking model is used to detennine the blocking experienced by the various traffic streams offered to each cell. The quality of service evaluation part is essentially afued-point iteration of the cell traffic characterising and cell traffic blocking parts to determine customer orientated grade-of-service parameters such as blocking and dropping probabilities. The thesis also presents detailed mathematical models for user mobility modelling. Finally, the thesis provides extensive results to validate the proposed analysis and to illustrate the accuracy of the proposed analysis when compared to existing methods

Using Actors to Implement Sequential Simulations

This thesis investigates using an approach based on the Actors paradigm for implementing a discrete event simulation system and comparing the results with more traditional approaches. The goal of this work is to determine if using Actors for sequential programming is viable. If Actors are viable for this type of programming, then it follows that they would be usable for general programming. One potential advantage of using Actors instead of traditional paradigms for general programming would be the elimination of a distinction between designing for a sequential environment and a concurrent/distributed one. Using Actors for general programming may also allow for a single implementation that can be deployed on both single core and multiple core systems. Most of the existing discussions about the Actors model focus on its strengths in distributed environments and its ability to scale with the amount of available computing resources. The chosen system for implementation is intentionally sequential to allow for examination of the behaviour of existing Actors implementations where managing concurrency complexity is not the primary task. Multiple implementations of the simulation system were built using different languages (C++, Erlang, and Java) and different paradigms, including traditional ones and Actors. These different implementations were compared quantitatively, based on their execution time, memory usage, and code complexity. The analysis of these comparisons indicates that for certain existing development environments, Erlang/OTP, following the Actors paradigm, produces a comparable or better implementation than traditional paradigms. Further research is suggested to solidify the validity of the results presented in this research and to extend their applicability

A study of some M[x]/G/1 type queues with random breakdowns and bernouilli schedule server vacations based on a single vacation policy

This thesis was submitted for the degree of Doctor of Philosophy and awarded by Brunel University.Queueing systems arise in modelling of many practical applications related to computer sciences, telecommunication networks, manufacturing and production, human computer interaction, and so on. The classical queueing system, even vacation queues or queues subject to breakdown, might not be sufficiently realistic. The purpose of this research is to extend the work done on vacation queues and on unreliable queues by studying queueing systems which take into consideration both phenomena. We study the behavior of a batch arrival queueing system with a single server, where the system is subject to random breakdowns which require a repair process, and on the other hand, the server is allowed to take a vacation after finishing a service. The breakdowns are assumed to occur while serving a customer, and when the system breaks down, it enters a repair process immediately while the customer whose service is interrupted comes back to the head of the queue waiting for the service to resume. Server vacations are assumed to follow a Bernoulli schedule under single vacation policy. We consider the above assumptions for different queueing models: queues with generalized service time, queues with two-stages of heterogeneous service, queues with a second optional service, and queues with two types of service. For all the models mentioned above, it is assumed that the service times, vacation times, and repair times all have general arbitrary distributions. Applying the supplementary variable technique, we obtain probability generating functions of queue size at a random epoch for different states of the system, and some performance measures such as the mean queue length, mean waiting time in the queue, proportion of server's idle time, and the utilization factor. The results obtained in this research, show the effect of vacation and breakdown parameters upon main performance measures of interest. These effects are also illustrated using some numerical examples and graphs.This work is funded by the Ministry of Education, Kingdom of Bahrain

Critical Services continuity, Resilience and Security: Proceedings of the 56th ESReDA Seminar

Critical Infrastructures (CIs) remain among the most important and vital service providers to modern societies. Severe CIs’ disruptions may endanger security of the citizen, availability of strategic assets and even the governance stability. Not surprisingly, CIs are often targets of intentional attacks, either of physical or cyber nature. Newly emerging hybrid threats primarily target CIs as part of the warfare. ESReDA as one of the most active EU networks in the field has initiated a project group (CI-PR/MS&A-Data) on the “Critical Infrastructure/Modelling, Simulation and Analysis – Data”. The main focus of the project group is to report on the state of progress in MS&A of the CIs preparedness & resilience with a specific focus on the corresponding data availability and relevance. In order to report on the most recent developments in the field of the CIs preparedness & resilience MS&A and the availability of the relevant data, ESReDA held its 48th, 52nd and 56th Seminars. The 56th ESReDA Seminar on “Critical Services continuity, Resilience and Security” attracted about 30 participants from industry, authorities, operators, research centres and academia. The seminar programme consisted of 18 technical papers, two plenary speeches and an interactive session on Climate & CI protection.JRC.G.10-Knowledge for Nuclear Security and Safet

Performance of Computer Systems; Proceedings of the 4th International Symposium on Modelling and Performance Evaluation of Computer Systems, Vienna, Austria, February 6-8, 1979

These proceedings are a collection of contributions to computer system performance, selected by the usual refereeing process from papers submitted to the symposium, as well as a few invited papers representing significant novel contributions made during the last year. They represent the thrust and vitality of the subject as well as its capacity to identify important basic problems and major application areas. The main methodological problems appear in the underlying queueing theoretic aspects, in the deterministic analysis of waiting time phenomena, in workload characterization and representation, in the algorithmic aspects of model processing, and in the analysis of measurement data. Major areas for applications are computer architectures, data bases, computer networks, and capacity planning. The international importance of the area of computer system performance was well reflected at the symposium by participants from 19 countries. The mixture of participants was also evident in the institutions which they represented: 35% from universities, 25% from governmental research organizations, but also 30% from industry and 10% from non-research government bodies. This proves that the area is reaching a stage of maturity where it can contribute directly to progress in practical problems

Proceedings of the International Workshop "Innovation Information Technologies: Theory and Practice": Dresden, Germany, September 06-10.2010

This International Workshop is a high quality seminar providing a forum for the exchange of scientific achievements between research communities of different universities and research institutes in the area of innovation information technologies. It is a continuation of the Russian-German Workshops that have been organized by the universities in Dresden, Karlsruhe and Ufa before. The workshop was arranged in 9 sessions covering the major topics: Modern Trends in Information Technology, Knowledge Based Systems and Semantic Modelling, Software Technology and High Performance Computing, Geo-Information Systems and Virtual Reality, System and Process Engineering, Process Control and Management and Corporate Information Systems

Graduate Catalog, 1996-1999, New Jersey Institute of Technology

https://digitalcommons.njit.edu/coursecatalogs/1003/thumbnail.jp

An Exploration of Contact Centre Service Management Within a Service Science Context

This research explores the strategic purpose and value of contact centres and service management practice within a service science context. Within this context, contact centre services were viewed as evolving service systems that are too complex to be understood using 'one-best' management paradigm. The literature of the last two decades revealed four irreconcilable strands of research on contact centres: cost focused, quality focused, hybrid, and systems' thinking oriented contact centres. However, the alignment of value propositions of contact centres with the nature of customer service work performed and service management practice adopted in these centres remains to be clarified. Within the emerging service science discipline, this issue deserved further attention given the evolving importance of contact centres to the organisations and customers. A qualitative approach was undertaken to address the aim and research questions set out for this study. Semi structured interviews were conducted with elites - independent consultants that design contact centre services for telecommunication services organisations and senior managers from one of the biggest telecommunications service providers in the UK. In addition, secondary data sources including industry reports and organisation specific documentation were used to triangulate the findings of this study. Thematic analysis of the data revealed that the service management practice in contact centres is driven by three objectives: reducing cost-to-serve, leveraging quality of service, and seeking opportunities to add value to both organisations and customers. The attributes of customer service work and management practice are informed by Taylor's scientific and Fayol's administrative management, and Seddon's systems' thinking approach. As such, service management practice requires Ambidexterity - a 'fit-for-purpose' adoption of scientific, administrative and systems' thinking by managers - to attain the objectives of service management. This study contributed to service science discipline by abstracting a deeper understanding of contact centre services and developing a theoretical framework of service management