A framework and tool to manage Cloud Computing service quality

Cloud Computing has generated considerable interest in both companies specialized in Information and Communication Technology and business context in general. The Sourcing Capability Maturity Model for service (e-SCM) is a capability model for offshore outsourcing services between clients and providers that offers appropriate strategies to enhance Cloud Computing implementation. It intends to achieve the required quality of service and develop an effective working relationship between clients and providers. Moreover, quality evaluation framework is a framework to control the quality of any product and/or process. It offers a tool support that can generate software artifacts to manage any type of product and service efficiently and effectively. Thus, the aim of this paper was to make this framework and tool support available to manage Cloud Computing service quality between clients and providers by means of e-SCM.Ministerio de Ciencia e Innovación TIN2013-46928-C3-3-RJunta de Andalucía TIC-578

An Intelligent QoS Identification for Untrustworthy Web Services Via Two-phase Neural Networks

QoS identification for untrustworthy Web services is critical in QoS management in the service computing since the performance of untrustworthy Web services may result in QoS downgrade. The key issue is to intelligently learn the characteristics of trustworthy Web services from different QoS levels, then to identify the untrustworthy ones according to the characteristics of QoS metrics. As one of the intelligent identification approaches, deep neural network has emerged as a powerful technique in recent years. In this paper, we propose a novel two-phase neural network model to identify the untrustworthy Web services. In the first phase, Web services are collected from the published QoS dataset. Then, we design a feedforward neural network model to build the classifier for Web services with different QoS levels. In the second phase, we employ a probabilistic neural network (PNN) model to identify the untrustworthy Web services from each classification. The experimental results show the proposed approach has 90.5% identification ratio far higher than other competing approaches.Comment: 8 pages, 5 figure

Application of context knowledge in supporting conceptual design decision making

Conceptual design is the most important phase of the product life cycle as the decisions taken at conceptual design stage affect the downstream phases (manufacture, assembly, use, maintenance, and disposal) in terms of cost, quality and function performed by the product. This research takes a holistic view by incorporating the knowledge related to the whole context (from the viewpoint of product, user, product's life cycle and environment in which the product operates) of a design problem for the consideration of the designer to make an informed decision making at the conceptual design stage. The design context knowledge comprising knowledge from these different viewpoints is formalised and a new model and corresponding computational framework is proposed to support conceptual design decision making using this formalised context knowledge. Using a case study, this paper shows the proof of the concept by selecting one concept among different design alternatives using design context knowledge thereby proactively supporting conceptual design decision making for an informed and effective decision making