Aligning a Service Provisioning Model of a Service-Oriented System with the ITIL v.3 Life Cycle

Bringing together the ICT and the business layer of a service-oriented system (SoS) remains a great challenge. Few papers tackle the management of SoS from the business and organizational point of view. One solution is to use the well-known ITIL v.3 framework. The latter enables to transform the organization into a service-oriented organizational which focuses on the value provided to the service customers. In this paper, we align the steps of the service provisioning model with the ITIL v.3 processes. The alignment proposed should help organizations and IT teams to integrate their ICT layer, represented by the SoS, and their business layer, represented by ITIL v.3. One main advantage of this combined use of ITIL and a SoS is the full service orientation of the company.Comment: This document is the technical work of a conference paper submitted to the International Conference on Exploring Service Science 1.5 (IESS 2015

A systematic review on cloud testing

A systematic literature review is presented that surveyed the topic of cloud testing over the period (2012-2017). Cloud testing can refer either to testing cloud-based systems (testing of the cloud), or to leveraging the cloud for testing purposes (testing in the cloud): both approaches (and their combination into testing of the cloud in the cloud) have drawn research interest. An extensive paper search was conducted by both automated query of popular digital libraries and snowballing, which resulted into the final selection of 147 primary studies. Along the survey a framework has been incrementally derived that classifies cloud testing research along six main areas and their topics. The paper includes a detailed analysis of the selected primary studies to identify trends and gaps, as well as an extensive report of the state of art as it emerges by answering the identified Research Questions. We find that cloud testing is an active research field, although not all topics have received so far enough attention, and conclude by presenting the most relevant open research challenges for each area of the classification framework.This paper describes research work mostly undertaken in the context of the European Project H2020 731535: ElasTest. This work has also been partially supported by: the Italian MIUR PRIN 2015 Project: GAUSS; the Regional Government of Madrid (CM) under project Cloud4BigData (S2013/ICE-2894) cofunded by FSE & FEDER; and the Spanish Government under project LERNIM (RTC-2016-4674-7) cofunded by the Ministry of Economy and Competitiveness, FEDER & AEI

Microservice Transition and its Granularity Problem: A Systematic Mapping Study

Microservices have gained wide recognition and acceptance in software industries as an emerging architectural style for autonomic, scalable, and more reliable computing. The transition to microservices has been highly motivated by the need for better alignment of technical design decisions with improving value potentials of architectures. Despite microservices' popularity, research still lacks disciplined understanding of transition and consensus on the principles and activities underlying "micro-ing" architectures. In this paper, we report on a systematic mapping study that consolidates various views, approaches and activities that commonly assist in the transition to microservices. The study aims to provide a better understanding of the transition; it also contributes a working definition of the transition and technical activities underlying it. We term the transition and technical activities leading to microservice architectures as microservitization. We then shed light on a fundamental problem of microservitization: microservice granularity and reasoning about its adaptation as first-class entities. This study reviews state-of-the-art and -practice related to reasoning about microservice granularity; it reviews modelling approaches, aspects considered, guidelines and processes used to reason about microservice granularity. This study identifies opportunities for future research and development related to reasoning about microservice granularity.Comment: 36 pages including references, 6 figures, and 3 table

Effort Estimation for Service-Oriented Computing Environments

The concept of service in Service-Oriented Architecture (SOA) makes possible to introduce other ideas like service composition, governance and virtualization. Each of these ideas, when exercised to an enterprise level, provides benefits in terms of cost and performance. These ideas bring many new opportunities for the project managers in making the estimates of effort required to produce SOA systems. This is because the SOA systems are different from traditional software projects and there is a lack of efficient metrics and models for providing a high level of confidence in effort estimation. Thus, in this paper, an efficient estimation methodology has been presented based on analyzing the development phases of past SOA based software systems. The objective of this paper is twofold: first, to study and analyze the development phases of some past SOA based systems; second, to propose estimation metrics based on these analyzed parameters. The proposed methodology is facilitated from the use of four regression(s) based estimation models. The validation of the proposed methodology is cross checked by comparing the predictive accuracy, using some commonly used performance measurement indicators and box-plots evaluation. The evaluation results of the study (using industrial data collected from 10 SOA based software systems) show that the effort estimates obtained using the multiple linear regression model are more accurate and indicate an improvement in performance than the other used regression models

ERP implementation methodologies and frameworks: a literature review

Enterprise Resource Planning (ERP) implementation is a complex and vibrant process, one that involves a combination of technological and organizational interactions. Often an ERP implementation project is the single largest IT project that an organization has ever launched and requires a mutual fit of system and organization. Also the concept of an ERP implementation supporting business processes across many different departments is not a generic, rigid and uniform concept and depends on variety of factors. As a result, the issues addressing the ERP implementation process have been one of the major concerns in industry. Therefore ERP implementation receives attention from practitioners and scholars and both, business as well as academic literature is abundant and not always very conclusive or coherent. However, research on ERP systems so far has been mainly focused on diffusion, use and impact issues. Less attention has been given to the methods used during the configuration and the implementation of ERP systems, even though they are commonly used in practice, they still remain largely unexplored and undocumented in Information Systems research. So, the academic relevance of this research is the contribution to the existing body of scientific knowledge. An annotated brief literature review is done in order to evaluate the current state of the existing academic literature. The purpose is to present a systematic overview of relevant ERP implementation methodologies and frameworks as a desire for achieving a better taxonomy of ERP implementation methodologies. This paper is useful to researchers who are interested in ERP implementation methodologies and frameworks. Results will serve as an input for a classification of the existing ERP implementation methodologies and frameworks. Also, this paper aims also at the professional ERP community involved in the process of ERP implementation by promoting a better understanding of ERP implementation methodologies and frameworks, its variety and history

Workshop proceedings of the 1st workshop on quality in modeling

Quality assessment and assurance constitute an important part of software engineering. The issues of software quality management are widely researched and approached from multiple perspectives and viewpoints. The introduction of a new paradigm in software development – namely Model Driven Development (MDD) and its variations (e.g., MDA [Model Driven Architecture], MDE [Model Driven Engineering], MBD [Model Based Development], MIC [Model Integrated Computing]) – raises new challenges in software quality management, and as such should be given a special attention. In particular, the issues of early quality assessment, based on models at a high abstraction level, and building (or customizing the existing) prediction models for software quality based on model metrics are of central importance for the software engineering community. The workshop is continuation of a series of workshops on consistency that have taken place during the subsequent annual UML conferences and recently MDA-FA. The idea behind this workshop is to extend the scope of interests and address a wide spectrum of problems related to MDD. It is also in line with the overall initiative of the shift from UML to MoDELS. The goal of this workshop is to gather researchers and practitioners interested in the emerging issues of quality in the context of MDD. The workshop is intended to provide a premier forum for discussions related to software quality and MDD. And the aims of the workshop are: - Presenting ongoing research related to quality in modeling in the context of MDD, - Defining and organizing issues related to quality in the MDD. The format of the workshop consists of two parts: presentation and discussion. The presentation part is aimed at reporting research results related to quality aspects in modeling. Seven papers were selected for the presentation out of 16 submissions; the selected papers are included in these proceedings. The discussion part is intended to be a forum for exchange of ideas related to understanding of quality and approaching it in a systematic way

Workshop proceedings of the 1st workshop on quality in modeling

Quality assessment and assurance constitute an important part of software engineering. The issues of software quality management are widely researched and approached from multiple perspectives and viewpoints. The introduction of a new paradigm in software development – namely Model Driven Development (MDD) and its variations (e.g., MDA [Model Driven Architecture], MDE [Model Driven Engineering], MBD [Model Based Development], MIC [Model Integrated Computing]) – raises new challenges in software quality management, and as such should be given a special attention. In particular, the issues of early quality assessment, based on models at a high abstraction level, and building (or customizing the existing) prediction models for software quality based on model metrics are of central importance for the software engineering community. The workshop is continuation of a series of workshops on consistency that have taken place during the subsequent annual UML conferences and recently MDA-FA. The idea behind this workshop is to extend the scope of interests and address a wide spectrum of problems related to MDD. It is also in line with the overall initiative of the shift from UML to MoDELS. The goal of this workshop is to gather researchers and practitioners interested in the emerging issues of quality in the context of MDD. The workshop is intended to provide a premier forum for discussions related to software quality and MDD. And the aims of the workshop are: - Presenting ongoing research related to quality in modeling in the context of MDD, - Defining and organizing issues related to quality in the MDD. The format of the workshop consists of two parts: presentation and discussion. The presentation part is aimed at reporting research results related to quality aspects in modeling. Seven papers were selected for the presentation out of 16 submissions; the selected papers are included in these proceedings. The discussion part is intended to be a forum for exchange of ideas related to understanding of quality and approaching it in a systematic way

Engineering Blockchain Based Software Systems: Foundations, Survey, and Future Directions

Many scientific and practical areas have shown increasing interest in reaping the benefits of blockchain technology to empower software systems. However, the unique characteristics and requirements associated with Blockchain Based Software (BBS) systems raise new challenges across the development lifecycle that entail an extensive improvement of conventional software engineering. This article presents a systematic literature review of the state-of-the-art in BBS engineering research from a software engineering perspective. We characterize BBS engineering from the theoretical foundations, processes, models, and roles and discuss a rich repertoire of key development activities, principles, challenges, and techniques. The focus and depth of this survey not only gives software engineering practitioners and researchers a consolidated body of knowledge about current BBS development but also underpins a starting point for further research in this field

Student Modeling within a Computer Tutor for Mathematics: Using Bayesian Networks and Tabling Methods

Intelligent tutoring systems rely on student modeling to understand student behavior. The result of student modeling can provide assessment for student knowledge, estimation of student¡¯s current affective states (ie boredom, confusion, concentration, frustration, etc), prediction of student performance, and suggestion of the next tutoring steps. There are three focuses of this dissertation. The first focus is on better predicting student performance by adding more information, such as student identity and information about how many assistance students needed. The second focus is to analyze different performance and feature set for modeling student short-term knowledge and longer-term knowledge. The third focus is on improving the affect detectors by adding more features. In this dissertation I make contributions to the field of data mining as well as educational research. I demonstrate novel Bayesian networks for student modeling, and also compared them with each other. This work contributes to educational research by broadening the task of analyzing student knowledge to student knowledge retention, which is a much more important and interesting question for researchers to look at. Additionally, I showed a set of new useful features as well as how to effectively use these features in real models. For instance, in Chapter 5, I showed that the feature of the number of different days a students has worked on a skill is a more predictive feature for knowledge retention. These features themselves are not a contribution to data mining so much as they are to education research more broadly, which can used by other educational researchers or tutoring systems