A trust-based social recommender for teachers

Fazeli, S., Drachsler, H., Brouns, F., & Sloep, P. B. (2012). A trust-based social recommender for teachers. In N. Manouselis, H. Drachsler, K. Verbert, & O. C. Santos (Eds.), 2nd Workshop on Recommender Systems for Technology Enhanced Learning (RecSysTEL 2012) in conjunction with the 7th European Conference on Technology Enhanced Learning (EC-TEL 2012) (pp. 49-60). September, 18-19, 2012, Saarbrücken, Germany.Online communities and networked learning provide teachers with social learning opportunities to interact and collaborate with others in order to develop their personal and professional skills. In this paper, Learning Networks are presented as an open infrastructure to provide teachers with such learning opportunities. However, with the large number of learning resources produced everyday, teachers need to find out what are the most suitable resources for them. In this paper, recommender systems are introduced as a potential solution to address this issue. Unfortunately, most of the educational recommender systems cannot make accurate recommendations due to the sparsity of the educational datasets. To overcome this problem, we propose a research approach that describes how one may take advantage of the social data which are obtained from monitoring the activities of teachers while they are using our social recommender.NELLL, Open Discovery Space (ODS

Implicit Social Networking: Discovery of Hidden Relationships, Roles and Communities among Consumers

AbstractThis paper proposes the implicit social networking as an innovative methodology for approaching consumers who possess information-rich user profiles based on aplethora of online services they use. An implicit social network is not explicitly built by consumers themselves, but implicitly calculated by third parties based on a level of a common interest between consumers (i.e., profile matchmaking). The analysis of aconsumer social network created in such a manner enables discovery of hidden roles, relationships and communities among consumers and represents a basis for provisioning of innovative services (e.g., personalized and/or context-aware services such as recommender systems). The implicit social networking methodology is evaluated through two pilot cases: (i) implicit social networking based on the SmartSocial platform; and (ii) implicit social networking of IPTV users. The generalizability of the implicit social networking is demonstrated through additional example aimed not at external company stakeholders (e.g., company consumers), but at internal stakeholders (i.e., company employees) through the implicit corporate social networking pilot case

From Personal Memories to Sharable Memories

The exchange of personal experiences is a way of supporting decision making and interpersonal communication. In this article, we discuss how augmented personal memories could be exploited in order to support such a sharing. We start with a brief summary of a system implementing an augmented memory for a single user. Then, we exploit results from interviews to define an example scenario involving sharable memories. This scenario serves as background for a discussion of various questions related to sharing memories and potential approaches to their solution. We especially focus on the selection of relevant experiences and sharing partners, sharing methods, and the configuration of those sharing methods by means of reflection

Providing awareness, explanation and control of personalized filtering in a social networking site

Social networking sites (SNSs) have applied personalized filtering to deal with overwhelmingly irrelevant social data. However, due to the focus of accuracy, the personalized filtering often leads to “the filter bubble” problem where the users can only receive information that matches their pre-stated preferences but fail to be exposed to new topics. Moreover, these SNSs are black boxes, providing no transparency for the user about how the filtering mechanism decides what is to be shown in the activity stream. As a result, the user’s usage experience and trust in the system can decline. This paper presents an interactive method to visualize the personalized filtering in SNSs. The proposed visualization helps to create awareness, explanation, and control of personalized filtering to alleviate the “filter bubble” problem and increase the users’ trust in the system. Three user evaluations are presented. The results show that users have a good understanding about the filter bubble visualization, and the visualization can increase users’ awareness of the filter bubble, understandability of the filtering mechanism and to a feeling of control over the data stream they are seeing. The intuitiveness of the design is overall good, but a context sensitive help is also preferred. Moreover, the visualization can provide users with better usage experience and increase users’ trust in the system

Social Relations and Methods in Recommender Systems: A Systematic Review

With the constant growth of information, data sparsity problems, and cold start have become a complex problem in obtaining accurate recommendations. Currently, authors consider the user's historical behavior and find contextual information about the user, such as social relationships, time information, and location. In this work, a systematic review of the literature on recommender systems that use the information on social relationships between users was carried out. As the main findings, social relations were classified into three groups: trust, friend activities, and user interactions. Likewise, the collaborative filtering approach was the most used, and with the best results, considering the methods based on memory and model. The most used metrics that we found, and the recommendation methods studied in mobile applications are presented. The information provided by this study can be valuable to increase the precision of the recommendations

Similarity-based Techniques for Trust Management

A network of people having established trust relations and a model for propagation of related trust scores are fundamental building blocks in many of todayŠs most successful e-commerce and recommendation systems. Many online communities are only successful if sufficient mu-tual trust between their members exists. Users want to know whom to trust and how muc

TO EXPLAIN OR NOT TO EXPLAIN: AN EMPIRICAL INVESTIGATION OF AI-BASED RECOMMENDATIONS ON SOCIAL MEDIA PLATFORMS

AI-based social media recommendations have a great potential to improve user experience. However, often these recommendations do not match the user interest and create an unpleasant experience for the users. Moreover, the recommendation system being blackbox creates comprehensibility and transparency issues. This paper investigates social media recommendations from an end-user perspective. For the investigation, we used the popular social media platform Facebook and recruited regular users to conduct a qualitative analysis. We asked participants about the social media content suggestions, their comprehensibility, and explainability. Our analysis shows users mostly require explanation whenever they encounter unfamiliar content and to ensure their online data security. Furthermore, the users require concise, non-technical explanations along with the facility of controlled information flow. In addition, we observed that explanations impact the user’s perception of transparency, trust, and understandability. Finally, we have outlined some design implications and presented a synthesized framework based on our data analysis