The Bipartite Influence of Information Overload on User Resistance to Knowledge Management Systems

This research centers on the relationship between information overload as an aspect of information quality on the one side, and, on the other side, user resistance to knowledge management systems as an aspect of an individual’s decision process. While discussing this relationship theoretically we propose a bipartite influence of information overload as on the one hand it fosters acceptance of these system, but on the other hand also causes user resistance. By analyzing information overload in pre- and post-implementation phases of knowledge management systems we argue that information overload has an ambivalent causal effect as it can act both positively and negatively in relation to the point of time overload occurs or is expected. Therefore, based on existing literature we propose a research model and illustrate the relationships through results of a case study

Behavioral Considerations in Developing Web Information Systems: User-centered Design Agenda

The current paper explores designing a web information retrieval system regarding the searching behavior of users in real and everyday life. Designing an information system that is closely linked to human behavior is equally important for providers and the end users. From an Information Science point of view, four approaches in designing information retrieval systems were identified as system-centered; user-centered; interactive and cognitive designs. However, there is a lack of research related to possible relationships between information behavior and information systems design to date. Traditionally, designers used human factors but not necessarily human behaviors while designing information systems. Therefore, there are few systems designed by information scientist aiming to regard or support the human information behavior. There are now new techniques and methodologies such as Contextual Design and Participatory Design to fill the gap. Implementing a behavioral approach to designing information systems are of interest and importance in terms of modern information technologies like social software, web 2.0, mobile phones and internet websites. New methodologies and research frameworks are proposed that place user location, attention and behavior as their main issues

Behavioral Considerations in Developing Web Information Systems: User-centered Design Agenda

The current paper explores designing a web information retrieval system regarding the searching behavior of users in real and everyday life. Designing an information system that is closely linked to human behavior is equally important for providers and the end users. From an Information Science point of view, four approaches in designing information retrieval systems were identified as system-centered; user-centered; interactive and cognitive designs. However, there is a lack of research related to possible relationships between information behavior and information systems design to date. Traditionally, designers used human factors but not necessarily human behaviors while designing information systems. Therefore, there are few systems designed by information scientist aiming to regard or support the human information behavior. There are now new techniques and methodologies such as Contextual Design and Participatory Design to fill the gap. Implementing a behavioral approach to designing information systems are of interest and importance in terms of modern information technologies like social software, web 2.0, mobile phones and internet websites. New methodologies and research frameworks are proposed that place user location, attention and behavior as their main issues

A Socio-technical Approach to Designing and Evaluating Industry Oriented Applications

Over the past few years many views have emerged that maximize the utilization of design research in Information Systems (IS) application development. A recent insightful debate in the IS community has suggested two major design views in IS research: a) a pragmatic technical artifact orientation, and b) a theory-grounded user and meta-artifact focus. The first (pragmatic design-based) view focuses on explicit knowledge and on a step-by-step methodology for innovative artifact design and building. The second (theory-grounded) view more broadly emphasizes meta-artifact design in IS development and a more prescriptive guidance approach that is grounded in design research. The debate between these two views leads to the question: which method is more suitable for Decision Support System (DSS) design? In extending the debate on design views in IS research, this paper evaluates a DSS application through both the utility of the pragmatic and the socio-technical design research views. This helps create a methodological foundation for industry-oriented DSS design and evaluation. The findings suggest that both positions have merit, but the latter view of design science is more suitable for industry-oriented DSS design

An information presentation method based on tree-like super entity component

Information systems are increasingly oriented in the direction of large-scale integration due to the explosion of multi-source information. It is therefore important to discuss how to reasonably organize and present information from multiple structures and sources on the same information system platform. In this study, we propose a 3C (Components, Connections, Container) component model by combining white-box and black-box methods, design a tree-like super entity based on the model, present its construction and related algorithm, and take a tree-like super entity as the information organization method for multi-level entities. In order to represent structural, semi-structural and non-structural data on the same information system platform, an information presentation method based on an editable e-book component has been developed by combining the tree-like super entity component, QQ-style menu and 1/K switch connection component, which has been successfully applied in the Flood Protection Project Information System of the Yangtze River in China. © 2011 Elsevier Inc

Harvesting information from the Internet to construct ontologies

The paper evaluates the effectiveness of harvesting information from the internet to aid in the lowcost construction of an ontology. The paper describes how a proof-of-concept called OntoRanch was built, to harvest information and its relationships to construct an ontology. A systems development methodology was adopted which recognises three main stages: concept development, system building, and system evaluation. The evaluation took an interpretive hybrid approach of using both a focus group and a questionnaire to evaluate the proof-of-concept OntoRanch. The findings show that the approach of reusing information by harvesting it from the internet can provide an effective self-sustaining process that enables ontologies to be constructed in a reduced amount of time and cost

Behavioral Considerations in Developing Web Information Systems: User-centered Design Agenda

The current paper explores designing a web information retrieval system regarding the searching behavior of users in real and everyday life. Designing an information system that is closely linked to human behavior is equally important for providers and the end users.  From an Information Science point of view, four approaches in designing information retrieval systems were identified as system-centered; user-centered; interactive and cognitive designs. However, there is a lack of research related to possible relationships between information behavior and information systems design to date. Traditionally, designers used human factors but not necessarily human behaviors while designing information systems. Therefore, there are few systems designed by information scientist aiming to regard or support the human information behavior. There are now new techniques and methodologies such as Contextual Design and Participatory Design to fill the gap. Implementing a behavioral approach to designing information systems are of interest and importance in terms of modern information technologies like social software, web 2.0, mobile phones and internet websites. New methodologies and research frameworks are proposed that place user location, attention and behavior as their main issues

GESTÃO DE TECNOLOGIA DE INFORMAÇÃO: UM MÉTODO DE AVALIAÇÃO DO WMS

The Warehouse Management System is an Information Technology (TI) which helps companies in their warehouse operations and inventory, giving a more appropriate use to the space of distribution centers (DCs). Even though the operational and financial results of the implementation of IT, such as the WMS, are positive and clear, results related to safety and other technical issues need to be assessed more accurately, considering that IT demands high investments. Thus, to evaluate the WMS, this paper presents a literature review on technologies, IT, IS, and WMS, and then applies the method of Ribeiro and Carvalho to companies that offer logistics services such as Logistics Operators. A case study method will be used for that, following a qualitative approach based on semi-structured interviews with Logistics Operators. Among the results, it was found that these companies still give greater emphasis to the economic analysis of IT and must therefore improve the assessment of new software by involving variables that account for organizational, safety and other technical issues, in addition to the financial variables currently in use.O Warehouse Management System é uma ferramenta de Tecnologia de Informação (TI) que tem auxiliado as empresas em suas operações de armazenagem e estoque, fazendo com que o espaço dos centros de distribuição (CDs) tenha um uso mais apropriado. Embora os resultados operacionais e econômicos da implantação de sistemas como o WMS sejam positivos e claros, os ligados à segurança da informação e outros aspectos técnicos precisam ser avaliados com maior rigor, já os investimentos são elevados. Assim, esse artigo tem como objetivo apresentar o método de Ribeiro e Carvalho, aplicando-o a empresas que ofertam serviços logísticos, como os Operadores Logísticos (OL). Foi utilizado o método de estudo de caso, com uma abordagem qualitativa, com entrevistas semiestruturadas em OLs. A partir dessa pesquisa, verificou-se que essas empresas ainda concedem maior ênfase à análise econômica da TI e se beneficiariam da ampliação do escopo de avaliação de software novo por meio da inclusão de variáveis que capturassem benefícios organizacionais, de segurança e técnicas (além dos econômicos)